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Reviews

4.4 / 5Excellent
2,798 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Cairns Marlin Marina
    3 min walk
  • Popular Location
    Esplanade Lagoon
    5 min walk
  • Popular Location
    Reef Fleet Terminal
    6 min walk
  • Airport
    Cairns, QLD (CNS-Cairns Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Deluxe Room, 1 King Bed, Sea View

    Room Amenities

    • 33 sq m
    • Sea view
    • Sleeps 3
    More details
  • Deluxe Twin Room, 2 Single Beds, Sea View

    Room Amenities

    • 33 sq m
    • Sea view
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed, Marina View

    Room Amenities

    • 33 sq m
    • Marina view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, Marina View

    Room Amenities

    • 50 sq m
    • Marina view
    • Sleeps 3
    More details
  • Executive Twin Room, 2 Double Beds, Marina View

    Room Amenities

    • 33 sq m
    • Marina view
    • Sleeps 3
    More details
  • Horizon, Room, 1 King Bed, Marina View

    Room Amenities

    • 56 sq m
    • Marina view
    • Sleeps 2
    More details
  • Suite, 1 King Bed

    Room Amenities

    • 58 sq m
    • Bay view
    • Sleeps 3
    More details
  • Horizon Club, Club Suite, Marina View

    Room Amenities

    • 74 sq m
    • Marina view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Suite

    Room Amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • 58 sq m
    • Sea view
    • Sleeps 3
    More details

About this area

Cairns

Located in Cairns's Cairns Central Business District neighbourhood, Shangri-La Hotel, The Marina is in the city centre and on the waterfront. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre and Cairns Night Markets. Travelling with kids? Consider Esplanade Lagoon, or check out an event or a game at Barlow Park.

Popular Location

What's nearby

  • Cairns Marlin Marina - 3 min walk
  • Reef Hotel Casino - 5 min walk
  • Esplanade Lagoon - 5 min walk
  • Reef Fleet Terminal - 6 min walk
  • Cairns Night Markets - 8 min walk

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • Where to eat
  • The Backyard – Ocean-view bar offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.

About this property

Shangri-La Hotel, The Marina

Luxury hotel connected to a shopping centre in Cairns with restaurant
This hotel features a restaurant, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a coffee shop/café are on-site. All 255 rooms feature comforts such as Egyptian cotton sheets and pillow menus, while conveniences include sitting areas and fridges. Complimentary wireless Internet access and balconies are standard, as are LCD TVs with satellite channels.
Shangri-La Hotel, The Marina offers 255 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: AUD 20.00 per day
Valet parking: AUD 25.00 per day
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AUD 35 for adults and AUD 17.50 for children
1 restaurant and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in a common area

Things to do

Children's pool
Fitness centre
Outdoor pool
Shopping

Family friendly

Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
Italian
Japanese
Korean
Malay

Business services

Business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer

Entertainment

42-inch LCD TV
pay films
premium channels
satellite channels

Food and drink

Electric kettle
Free tea bags/instant coffee
Minibar
Fridge

Outdoor space

Balcony

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cots (infant beds) are not available.

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 35 for adults and AUD 17.50 for children (approximately)
  • Self-parking fee: AUD 20.00 per day
  • Valet parking fee: AUD 25.00 per day
  • Late check-out fee: AUD 65 (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Shangri-La Hotel Marina Cairns
  • Shangri-La Hotel Marina
  • Shangri-La Marina Cairns
  • Shangri-La Marina
  • Shangri-La Hotel, The Marina, Cairns Hotel Cairns
4.4

Excellent

5 - Excellent
1,613
4 - Good
828
3 - Okay
250
2 - Mediocre
68
1 - Poor
39
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Shangri La is centrally located in the downtown area. The facilities were well kept, the pool was wonderful, and the bath towels were soft & fluffy. I loved the walk in shower!

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely throughout. Room was spacious. Comfortable beds. Staff were extremely friendly and helpful. Great location on the marina.

Stayed 3 nights in Feb. 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb. 2020

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