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Reviews of Sanctuary Palm Cove

5 out of 5
Sanctuary Palm Cove
6 Cedar Road, Palm Cove, QLD

Reviews

9.8

Exceptional

Rating 10 - Excellent. 244 out of 267 reviews" "
Rating 8 - Good. 19 out of 267 reviews" "
Rating 6 - Okay. 3 out of 267 reviews" "
Rating 4 - Poor. 1 out of 267 reviews" "
Rating 2 - Terrible. 0 out of 267 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family running the property made the stay so easy - they supported an early check in and late check out and were always on hand to answer any questions. The pool is fantastic and the grounds are well looked after. We will be back!
Stayed 7 nights in Apr 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a suite. It was large, private, clean and had all the conveniences we needed. The TV was huge - great for watching a movie in down time. The hot water was a little unreliable at times, but given the hot days whilst there it didn’t really bother us. Although it did not bother us, some couples may not appreciate the ‘open’ bathroom and the lack of personal privacy. The pool is large and well maintained. And the tropical gardens are beautiful and lush. Palm Cove is so walkable and offers many lovely dining options. We would happily stay at this property again should the opportunity arise in the future.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and lovely spacious apartment. Close to the beach and the shops. Undercover parking, lift access, security gates and really friendly management. Would highly recommend.
Stayed 6 nights in Nov 2023

10/10 Excellent

Chris and Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Liked absolutely everything. - Gerhard Jnr very helpful and friendly. Highly recommended.
Stayed 3 nights in Oct 2023

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely quiet and serene property. Easily accessible to all restaurants and facilities of palm cove. I would definitely return.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio apartment was lovely spacious, clean, comfortable. The grounds/ gardens are lovely and the hosts/staff were helpful and very friendly.
Stayed 4 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great stay, everything was perfect, nice place near to the beach.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Mathieu Deman

Stayed 4 nights in Jul 2023

10/10 Excellent

Danielle

Stayed 3 nights in Jun 2023

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with beautiful garden surrounds! The apartment was very spacious, clean and great for families! We loved the leafy view, whilst also being very close to the beach and restaurants. The pool was completely shaded, quite large and quiet for most of our stay.
Stayed 6 nights in Jun 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
You know the type of place that you don't want to review because you are afraid that everyone will find out about your secret? Even so, I feel compelled to write this because they did such a great job. The property itself is tastefully constructed; about 20 units in 3 buildings (plenty of parking), nestled in the forest next to a lagoon with waterlilies and a charming wooden bridge. (A 2-minute walk to the very fine esplanade, which is a great place to hang out and get dinner your first night). My unit was on the 2nd floor, and I felt that I was living in a tree house, because all I could see (the living area is entirely windowed) was lush forest - palms, eucalyptus and ferns. (And could hear the delightful calls and chirping of birds). The property has a gorgeous, long, and rectangular pool (with attached spa and shallow wading areas) which I swam in every day. The apartment itself was huge, fully equipped (I cooked almost every meal) and comfortable. Finally, the property manager was gracious, kind, informative and generous with their time. They really improved my stay with great advice about the area. 10 out of 10 -- I didn't want to leave.
Stayed 3 nights in May 2023

8/10 Good

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, quiet and the managers are very helpful. A little tired in places in the apartment but nothing a coat of paint wouldn’t solve. The swimming pool was clean and a good size. The apartment is a great size with everything that you need. Construction up the road caused internet access to be non existent but to be honest we didn’t care
Stayed 10 nights in Apr 2023

10/10 Excellent

Phillip

Stayed 5 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing apartments in a magnificent location
First impressions were excellent. By the end of our stay our opinion had not changed. Large modern well equiped apartments and in a great location around three minutes walk from the beach. The apartments are set in lovely surroundings. There is a large swimming pool for the use of guests. If I was to come back to this area I would happily return to this resort.
Large swimming pool
Reception
Stayed 3 nights in Feb 2023

10/10 Excellent

Daniel Bekele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice, clean and comfortable.

10/10 Excellent

Kate

10/10 Excellent

zdenka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were amazing very helpful and new what they were talking about when helping to arrange our adventures 10/10

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, well-maintained property. Managers were very friendly & helpful. Would gladly return for another stay & happily recommend to others.
Stayed 5 nights in Nov 2022

10/10 Excellent

Tibor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful surroundings.

10/10 Excellent

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well looked after and apartment and facilities were fab
Stayed 7 nights in Oct 2022

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the secluded feeling of the complex set in natural surroundings. The apartment was very spacious with a well equipped kitchen. The swimming pool was also a generous size and private.
Stayed 6 nights in Oct 2022

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality apartment
Contacted by manager that our apartment was ready before scheduled allotted time a big bonus when you’ve traveled from interstate and have children Apartment was as good if not better than photos Plenty of room for families or couples travelling together Kitchen was great full size fridge freezer oven microwave Large dining living area spacious bedrooms Pool and surrounds gave you the tropical paradise feel Excellent location,Close to beach and esplanade and shopping restaurants One of the best apartments we have stayed at, security was also good as apartments and car park located behind coded gates
Stayed 7 nights in Oct 2022

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay in Palm Cove
Our second visit and amazing accomodation plus the absolute best front of house service.
Stayed 3 nights in Sep 2022

10/10 Excellent

Anthony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Sanctuary is a wonderful place to stay. The apartments are spacious, the grounds lovely and very well kept and the pool is great.
Stayed 7 nights in Sep 2022

10/10 Excellent

Suzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful but yet a close walk to the Esplanade.
Stayed 3 nights in Sep 2022

10/10 Excellent

sharmila ramessur

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Waking up to the sound of birds- love the beautiful gardens and our private deck onto the gardens - so close to the beach yet so very private and serene
Stayed 5 nights in Sep 2022

10/10 Excellent

Barry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet and very convenient location. Very large apartment.
Stayed 4 nights in Jul 2022

10/10 Excellent

David, Hawthorn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful facilities, close to the Main Street/beach but still very peaceful. Friendly and responsive owners. Nothing but good things to say and would return again without a doubt
Stayed 7 nights in Jun 2022

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We totally recommend Sanctuary. The staff are so efficient and friendly always there to help with any queries. Booked our day trips without any hesitation. We will be back. The room was perfect, clean and secluded just what we wanted.
Secluded accommodation
Scenery from our balcony
Stayed 7 nights in Apr 2022

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tropical feel
Stayed 5 nights in Apr 2022

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms, a lovely quality resort with everything that we required, will stay again!
Stayed 9 nights in Apr 2022

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location both in terms of the Sanctuary but also Palm Cove esplanade with lots of dining options etc. The Sanctuary Palm Cove is gorgeous and the 3 bedroom apartment we stayed in was huge and very well appointed. Would recommend.
Stayed 5 nights in Apr 2022

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy check-in check out, clean, quiet and spacious rooms. 10/10 would stay again
Stayed 3 nights in Mar 2022

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip away
Great reception team. The location is excellent.
Stayed 4 nights in Mar 2022

10/10 Excellent

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Great accommodation in a great location
Stayed 10 nights in Jan 2022

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden sanctuary, beautiful and relaxing 😀 highly recommend for a family holiday getaway.
Stayed 4 nights in Dec 2021

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This place is amazing. We loved everything about our stay. We will definitely be staying again.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the family that manages the property. They remembered my name from the get go, super flexible on terms with us and knowledgeable of the area and surrounds. This property as the apartments are merchandised to the maximum, excellent grounds, excellent kitchen utensils, cookware, clean bedding l can't say enough, we are coming back to this amazing resort. Thanks guys, John.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms... very spacious
Stayed 11 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. The appartment was extremely large with a comfortable feel.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sanctuary. The apartment was spacious, well designed for appreciation of the tropical climate and indoor/outdoor living, and was well-equipped. The grounds and the pool are beautiful and the location was convenient. Finally, the managers were lovely and helpful. We look forward to coming back.
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three bedroom apartment was very large and perfect for families. A lovely place.
Stayed 6 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a private little villa just off the pool, our stay was in their quiet season so we had the whole pool to our self, the villa was very clean and very well equipped if you wanted to prepare any food, lots of great quality restaurants all in walking distance. A beautiful place to stay, we will definitely be back
Stayed 3 nights in Feb 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Palm Cove.
A wonderful experience. Huge rooms with all the comforts. Friendly and helpful staff.
Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid apartment, plenty of room, beds comfortable, bathroom and kitchen spotlessly clean. Location close to the waterfront and awesome dining options on the beachfront. Spa didn’t work. The pool was clean and very big. I’d return tomorrow if I could.
Stayed 7 nights in Jan 2021