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Reviews of Oasis at Palm Cove

4 out of 5
Oasis at Palm Cove
McDonald Close, Palm Cove, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 84 reviews" "
Rating 8 - Good. 28 out of 84 reviews" "
Rating 6 - Okay. 3 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

8/10 Good

Kurt

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful location, staff are friendly and helpful. Unfortunately the Rooms were dirty and very worn and in need of maintenance. The beds were very uncomfortable and need to be replaced. It would have been nice to have a dish drying rack and cleaning utensils like a broom. Some tupperware would have been great too. All that said I enjoyed my stay there, they just need to focus a bit more on room maintenance
Stayed 10 nights in Mar 2023

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023

10/10 Excellent

Aristos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, rooms were spotless and the service was incredible, made us feel right at home. Pool a ripper as well, thanks for a great week

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Fabulous pool
Stayed 7 nights in Sep 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location and facilities. Staff really nice.
Stayed 7 nights in Jun 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment had recently been renovated and was well finished. The pool is amazing for both kids and adults. Good location. We would definitely stay here again.
Stayed 4 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2022

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely spacious clean and comfortable apartment, gardens are beautiful and the pool was perfect! Highly recommend if you don’t mind a short walk to the beach.
Stayed 5 nights in Mar 2022
Response from Oasis Team on 16 Mar 2022
Hi Beverley, thank you for your review and we are so glad you had such an enjoyable stay with us. All the very best from Adrian, Elmira and Jack

10/10 Excellent

georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2021

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 8 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. We loved the pool as it was great for kids.
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the place was big and spacious. Only drawback is that it’s not on the main drag
Stayed 3 nights in Dec 2020

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfet!
It’s was awesome! Lovely hosts and beautiful accommodation. So spacious!
Stayed 2 nights in Oct 2020

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, atmosphere and very clean
It was a great location and a wonderfully clean and spacious unit. The pool was inviting and atmospheric. We would love to come stay again.
Stayed 7 nights in Oct 2020

10/10 Excellent

JULOU, Innisfail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet yet very close to Pub and restaurants. Spacious Units with Lovely Gardens.Large pool and Spa
Stayed 2 nights in Aug 2020

10/10 Excellent

Mirko, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful flat, great spa and pool and wonderful service. We will return.
Stayed 2 nights in Aug 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent accommodation, spacious airy rooms, extremely comfortable, spotlessly clean and amazingly well equipped- it had everything we could possibly want.
Stayed 4 nights in Aug 2020

8/10 Good

Andre

Liked: Cleanliness, room comfort
reat getaway
Very comfortable, great location, large spacious apartment. Great spa but unfortunately the pool too cold to use in july
Stayed 5 nights in Jul 2020

8/10 Good

😀, Qld

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Positives - Great location and cost effective. Negatives- Floors were dirty on arrival and master bathroom was dirty.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bedroom apartment was huge and an easy 3-5 minute walk to the beach. The apartment was clean and comfortable with everything you could need in a self contained unit. The managers were friendly and went out of their way to assist whenever needed.
Stayed 4 nights in Dec 2019
Response from Adrian on 8 Jan 2020
Thank you for your review. We look forward to seeing you again. All the very best.

10/10 Excellent

KFamily, Melbourne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly hosts, the pool had a sail so there was shade. BBQ available for guests. Rooms had wifi and Chromecast. Close to restaurants.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and very well equipped, pool area great especially with a young child
Stayed 5 nights in Dec 2019
Response from Adrian on 8 Jan 2020
Glad you had a great holiday with us. All the very best.

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surrounds .. appartment was spacious and very clean. Close to everything. Staff very friendly and helpful. Will definitely reccomend.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill out at Oasis!
Spacious , well appointed apartment situated in tropical surroundings, quiet location with lovely pool area with spa pool including excellent BBQ facilities available at pool area. Easy access, short 5 min walk to beach & shops, bus stop just up road. 2nd visit - definitely will return!
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, clean, quality amenities in the apartment. Pool was wonderful, lovely and clean. Tropical gardens were very attractive and well maintained. Close to shops and beach but away from any noise. Just a lovely property that I would thoroughly recommend.
Stayed 7 nights in Aug 2019

8/10 Good

Christopher

Disliked: Cleanliness
Nice quiet stay
The Oasis is in a lovely spot down one end of Palm Cove across the road from the Tavern. The apartments were spacious and it was quiet being tucked away a bit from the main strip. Typical for an apartment of this type the cleanliness was a bit lacking. The pool area was nice.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely apartments and facilities. Adrian and Elmira were extremely helpful and lovely people. Highly recommended.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, terrific managers, spacious units
These apartments are all 3 bedrooms, with unused bedrooms being locked off. This means you get the benefit of the large kitchen, dining and lounge areas regardless of the number of bedrooms you book. Large pool with very clean and well equipped poolside bbq area, with plenty of tables and chairs in the shade. The kitchen in our apartment was equally well stocked with ample crockery and cooking items, even a coffee machine, so we mostly self-catered. There are fans and airconditioning in the units, with plenty of windows/sliding doors for fresh air. Terrific managers who couldn’t have been more helpful. Wifi connected easily and was stable. The apartments are only a short walk from the esplanade on the beach and its many (somewhat expensive) restaurants and cafes. There is a small convenience store however Coles and Target are also only just over 5 minutes’ drive away. The managers will even stock your apartment’s fridge/pantry if you have a grocery delivery done before you arrive. There is secure underground parking with stairs to the ground level. Note that the unit blocks are 3 storeys high with access only via stairs. We would definitely stay again and are already planning a re-visit next year.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
apartment had tonnes of room and very comfortable. pool was massive and had a spa also. it is really close to all the restaurants and main strip so walked everywhere. good secure underground parking.
Stayed 10 nights in Apr 2019
Response from Adrian on 16 May 2019
Thank you for your review and so glad you had such a great time. All the every best Adrian and Elmira

8/10 Good

Nicole, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful managers. Enjoyed the location, it was quiet with easy access to everything.
Stayed 7 nights in Apr 2019
Response from Adrian on 16 Apr 2019
Thank you for your review Nicole. Elmira and I are so glad you and the girls had an enjoyable stay.

8/10 Good

Doug, Brisbane

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While reasonably well located and initially very impressed we soon found our apartment wasn't particularly clean. This became apparent when our young toddling grandchild had crawled around the floor for a few minutes and ended up with dirty feet and knees. We therefore found ourselves having to clean the floors, with the conveniently supplied bucket and mop, to meet a basic level of cleanliness. As time went on it became more apparent that the apartment really needed a thorough clean - under beds and lower walls / kitchen area. The pool wasn't as inviting as it could have been as it too was full of plant matter from the overhanging trees - following recent bad weather, it is fair to say - but none the less still looked as if it was in need of maintenance from the brown stains on the pool floor.
Stayed 6 nights in Feb 2019
Response from Adrian on 12 Mar 2019
Hi Doug, Thank you for your review. Glad you had a great stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and very large apartment
Great and very large apartment surrounded by lush gardens (well taken care of). The images on the web are accurate. The main area has a large table for 8, 2 large sofas (enough for 6 at least) and a well appointed kitchen. The elements in the kitchen are good quality with a massive fridge/freezer. The bedroom is ok, comfy bed and nice bathroom (not brand new but still in good condition). There is an AC on each room with a particularly powerful one in the main area. The washing and drying machines are quite dated but worked ok. The outside pool is also quite large as it is the spa. There is a sitting area near the pool with a BBQ for guests to use. The main restaurants area is about 4/5 mins walking distance. The couple running the reception did provide us tons of information and support regarding tours and what to see. They also booked the tours for us and helped us when one of them got cancelled (the boat broke down). In general I would strongly recommend this apartment. We had a lovely stay.
Stayed 5 nights in Feb 2019
Response from Adrian on 2 Mar 2019
Thank you for your review. We are so glad you had such a wonderful stay with us. All the very best Elmira and Adrian

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pool but apartment needs some repairs
Good value 3 bedroom apartment. The Oasis has a decent pool for both kids and adults. Only down side is the apartment was a little run down. Approx 200 metre to the beach and 800 metres to the netted swimming enclosure. Best value place to eat is the Palm Beach SLSC.
Stayed 8 nights in Jan 2019
Response from Adrian on 8 Feb 2019
Thank you for your review. Your apartment is part of our upgrade program over the next 2 months. We appreciate your constructive feedback to help make Oasis even better.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. Very spacious. The pool is excellent especially with little children. The gardens are amazing.
Stayed 2 nights in Dec 2018
Response from Adrian on 8 Jan 2019
So glad you had such an amazing stay with us!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a nice pool/outdoor area which was being maintained during our stay. Unfortunately the heat forced us to stay in our air-conditioned room and we did not utilise all the facilities that were on offer.
Stayed 2 nights in Dec 2018
Response from Adrian on 25 Dec 2018
Thank you for your review. Unusual heat for FNQ though happy you had a pleasant stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities.really like rge whole package.
Stayed 8 nights in Dec 2018
Response from Adrian on 18 Dec 2018
Thank you for your feedback.

10/10 Excellent

rade, Melbourne dandenong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2018
Response from Adrian on 7 Nov 2018
So glad you had such a great stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Adrian on 29 Oct 2018
We are so happy you had such an amazing stay!

10/10 Excellent

Jacquie, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday
Apartments are spacious and clean. We loved the pool area and although there is no beach or water view, we enjoyed the tranquil surrounds and the beautiful gardens. Our kids 2 and 6 loved the pool and we loved that there was a toddler pool as well as the large deeper one for the older one. The managers were very friendly and helpful and overall we had an excellent stay. The hotel is walking distance to everything palm cove has to offer. Would definitely return
Stayed 7 nights in Oct 2018
Response from Adrian on 24 Oct 2018
Thanks Jacquie, so glad you and your family had such a great stay. Look forward to seeing you on your return. Brgds, Adrian and Elmira

8/10 Good

Debs, Victoria Australia

Liked: Staff & service, room comfort
Relaxing and close to beach apartment had all that was need for comfortable stay
Stayed 8 nights in Sep 2018
Response from Adrian on 17 Sept 2018
Thanks Debs! Glad you had a great stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in warmth
We spent a week at oasis. The unit was very spacious and comfortable. Everything we needed to cater for ourselves was provided in the unit. Some minor maintenance is required on cupboard doors shower soap holder and towel holder. Dishwasher instructions a bit confusing. If towels are not replaced an extra two would be appreciated however we did wash ours regularly. Air conditioner could do with an upgrade. Overhead fan in bedroom noisy due to being unbalanced. Would come back.
Stayed 7 nights in Jul 2018
Response from Resort Managers on 8 Aug 2018
Thank you for your review. Good feedback enables us to improve our guest experiences.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
All very good. Staff are really helpful. Rooms are great. A/c spot on. Our DVD player didn’t work but no real problem.
Stayed 7 nights in Jan 2018

10/10 Excellent

Craig, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
The manager was very accommodating - he stayed late when we made the mistake of not making arrangements for late check in, and he was very helpful with restaurants and activities. The location is great too and the apartment had tons of space.
Stayed 3 nights in Aug 2017

10/10 Excellent

Andrea, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLOSE TO EVERYTHING
Our 2 bdr apartment was very comfortable with all the mod cons you need when staying 7 days away from home. We were close to the beach and cafes along the esplanade. BBQ facilities were excellent, having everything you need from tables, chairs, music, condiments and washing up products together with fridge and sink. Beds were very comfortable. Thoroughly enjoyed our stay.
Stayed 7 nights in Jun 2017

8/10 Good

Harry, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments
Big aparments. Very comfortable. Great for families. Great location. Fantastic pool.
Stayed 7 nights in Jun 2017

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Love this condo (#20)
This condo was a welcomed break from hotel stays. It was nice to cook our own meals and the washer/drier was put to use after 10 days of travel! Newly renovated bathrooms were a treat and the overall cleanliness a relief. I would stay here again in a heartbeat!