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Rating 10 - Excellent. 601 out of 1000 reviews" "
10 - Excellent
601
Rating 8 - Good. 310 out of 1000 reviews" "
8 - Good
310
Rating 6 - Okay. 58 out of 1000 reviews" "
6 - Okay
58
Rating 4 - Poor. 21 out of 1000 reviews" "
4 - Poor
21
Rating 2 - Terrible. 10 out of 1000 reviews" "
2 - Terrible
10
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Diane
Travelled with partner
22 Apr 2024
Nice spot with balcony overlooking the river. Small issue with outside security lighting shining into the bedroom.
The property is located next to the river which is beautiful. The river view was spectacular. Very convenient and walkable. Lovely vacation spot for relaxation.
Sharmila
Stayed 1 night in Apr 2024
10/10 Excellent
Leanne
18 Apr 2024
The Ramada was a perfect choice of accommodation for us .. we celebrated our 40th Wedding Anniversary and we loved everything about our holiday .. Loved the view of the Richmond River was so relaxing .. loved watching the boats on the waterway .
Very good hotel to use as a base if travelling around area. Staff friendly and helpful rooms spacious and clean with access to nice pool and small gym. No on site restaurant when we visited but plenty within walking distance.
Mark
Stayed 2 nights in Mar 2024
Response from Anna on 19 Mar 2024
Thank you Mark for your fantastic feedback :) We hope to have the main restaurant open soon with new owners, in the meantime there is Isola Wine Bar and Tasting Room, La Cucina and Mumbai Masala. Looking forward to welcoming you back again soon.
8/10 Good
Greg
11 Mar 2024
Liked: Cleanliness, staff & service
Greg
Stayed 2 nights in Mar 2024
Response from Anna on 12 Mar 2024
Thank you Greg, we look forward to welcoming you back again soon.
All good in the ‘hood, although on one occasion I was accosted by an indigenous person asking for money who got agro and called me a “land grabba” when I explained I dont carry cash and refused to go to an ATM. …just be careful when you go up the street at night on your own. I’m married to an indigenous person and he was lucky she was not with me when this happened…but ‘all good in the hood’ — I would definitely stay here again
GrahaM
Stayed 1 night in Feb 2024
Response from Anna on 5 Mar 2024
Thank you for staying with us, we look forward to welcoming you and your wife back again soon.
Really lovely apartment and surroundings. The team were friendly and welcoming. The property suited our needs perfectly. We will definitely stay at the Ramada again. Highly recommended. Thank you
Corinne
Stayed 2 nights in Jan 2024
Response from Anna on 31 Jan 2024
This is such a beautiful message to receive, thank you kindly Corinne for this feedback. We hope you had safe travels home and look forward to welcoming you back.
Beautiful property, amazing views, lovely location. Will be great when a dining option is available again, if nothing else a coffee shop would be nice. We have stayed here a number of times and it never disappoints.
Leanne
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Oh this is such a delight to read, thank you Leanne! You've put a smile on our faces. Looking forward to welcoming you back again :)
Wotif is deceiving with the room on your site is not what was offered Sorted with checkin Staff to get a better room Annoyed
Christopher
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you for the feedback Christopher, that definitely sounds frustrating. We're here 24 hrs to chat and solve any issues. Hope to see you again soon, feel free to give us a call.
We took two of our grandkids away for three nights and our stay was brilliant. Everything was easy. Great pool. Right on the river.
All staff we encountered were super friendly. This was definitely a great choice for Ballina.
Mary-Ellen
Stayed 3 nights in Jan 2024
Response from Anna on 31 Jan 2024
Thank you kindly Mary-Ellen. This was such a joy to read and know you and your grandchildren had a lovely stay. See you again soon.
Lugar fantástico, a vista para o rio Richmond é maravilhosa, excelente opção para quem quer ter o conforto de um hotel com as facilidades de um apartamento, pois a cozinha é ótima para tanto para café da manhã, como refeições
alexandre
Stayed 4 nights in Jan 2024
Response from Anna on 31 Jan 2024
Obrigado gentilmente Alexandre. É um prazer recebê-lo aqui e esperamos que você tenha viajado para casa com segurança. Esperamos recebê-lo novamente no futuro. Obrigado pela linda foto.
Nice property with good space in the rooms. Showers are good but bathrooms are a bit outdated. Nice option having kitchen and a pool outside. Price could be a bit better.
John
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you John for your great feedback, we really appreciate the insight! Hope to welcome you back again soon.
8/10 Good
Joanne
7 Jan 2024
Joanne
Stayed 2 nights in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Joanne, looking forward to welcoming you back.
Loved the location & the staff were amazing, nothing was too much trouble
Garbage collection (Council), is very noisy early morning& the fee on credit card was unexpected
Overall a lovely place to stay convenient & nice views
Sandra
Stayed 7 nights in Dec 2023
Response from Anna on 31 Jan 2024
Thank you Sandra for your lovely words and valuable feedback. We look forward to welcoming you back again soon :)
Lack of dining facilities and place to meet friends was a noticeable omission to normal options available when we have stayed previously
David
Stayed 2 nights in Dec 2023
Response from Anna on 27 Dec 2023
Thank you David for the valuable feedback, you're always welcome to reach out and ask us our favourite dining options :) Happy New Year to you, hope to see you again soon.