Front of property - evening/night

Reviews of Ramada Hotel and Suites Ballina Byron

4.5 out of 5
Ramada Hotel and Suites Ballina Byron
2 Martin Street, Ballina, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Travelled with partner
Nice spot with balcony overlooking the river. Small issue with outside security lighting shining into the bedroom.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sharmila, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located next to the river which is beautiful. The river view was spectacular. Very convenient and walkable. Lovely vacation spot for relaxation.
Stayed 1 night in Apr 2024

10/10 Excellent

Leanne

The Ramada was a perfect choice of accommodation for us .. we celebrated our 40th Wedding Anniversary and we loved everything about our holiday .. Loved the view of the Richmond River was so relaxing .. loved watching the boats on the waterway .
Stayed 6 nights in Apr 2024

10/10 Excellent

Peita

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay with easy access.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walks along the river. Parking is great. Staff are friendly and helpful.
Stayed 4 nights in Mar 2024
Response from Anna on 1 Apr 2024
Thank you Robert, we love to hear this. Hope you had safe travels home and looking forward to welcoming you back.

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, property conditions & facilities
Quiet area
Stayed 1 night in Mar 2024
Response from Anna on 31 Mar 2024
Thank you kindly Kevin, see you again soon.

10/10 Excellent

david

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view great room
Stayed 2 nights in Mar 2024
Response from Anna on 31 Mar 2024
Thank you David, we're delighted to hear :)

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were excellent. Very attentive and nothing was a problem.
Stayed 9 nights in Mar 2024
Response from Anna on 19 Mar 2024
We're delighted to hear this, thank you kindly Geoffrey :)

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Mar 2024
Response from Anna on 19 Mar 2024
Thank you Jade for recommendation we really appreciate it :)

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to use as a base if travelling around area. Staff friendly and helpful rooms spacious and clean with access to nice pool and small gym. No on site restaurant when we visited but plenty within walking distance.
Stayed 2 nights in Mar 2024
Response from Anna on 19 Mar 2024
Thank you Mark for your fantastic feedback :) We hope to have the main restaurant open soon with new owners, in the meantime there is Isola Wine Bar and Tasting Room, La Cucina and Mumbai Masala. Looking forward to welcoming you back again soon.

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Anna on 12 Mar 2024
Thank you Greg, we look forward to welcoming you back again soon.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful when we arrived and let us know where we could find good food nearby with good directions. Very friendly!
Stayed 1 night in Mar 2024
Response from Anna on 12 Mar 2024
Hello Julie :) Thank you for your kind words, we're delighted to hear and look forward to welcoming you back!

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that we could look outand see people fishing in the water, running by the bay, and enjoying life. The pool area was lovely
Stayed 1 night in Mar 2024
Response from Anna on 12 Mar 2024
Hello Patty, it's so lovely isn't it, makes our day :) Thank you for reminding us and hope to see you again soon.

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anna on 12 Mar 2024
Thank you Garry, we're delighted you enjoyed your stay.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anna on 12 Mar 2024
Thank you so much Andrew, hope to see you again soon.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Annq on 12 Mar 2024
Thank you kindly Jeff :)

6/10 Okay

Damian

Stayed 1 night in Mar 2024
Response from Anna on 12 Mar 2024
Thank you Damian, hope to welcome you back again soon. Let us know how you can improve your next stay.

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condition of the hotel was very good, it's location was great. Short walk to the shops and cafe/restaurants.
Stayed 1 night in Feb 2024
Response from Anna on 5 Mar 2024
Thank you Devon for your lovely feedback :)

6/10 Okay

Alexander

Travelled with partner
Disliked: Staff & service
Checking in was very slow and amenities were average. Redecorating the reception area was inconvenient.
Stayed 2 nights in Feb 2024
Response from Anna on 5 Mar 2024
Hello Alexander, we appreciate the valuable feedback and will take it on board. We do have online check-in to speed up the process :)

10/10 Excellent

Jeff

Stayed 1 night in Feb 2024
Response from Anna on 22 Mar 2024
Thank you Jeff :)

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Anna on 5 Mar 2024
Thank you Ronald.

10/10 Excellent

GrahaM

All good in the ‘hood, although on one occasion I was accosted by an indigenous person asking for money who got agro and called me a “land grabba” when I explained I dont carry cash and refused to go to an ATM. …just be careful when you go up the street at night on your own. I’m married to an indigenous person and he was lucky she was not with me when this happened…but ‘all good in the hood’ — I would definitely stay here again
Stayed 1 night in Feb 2024
Response from Anna on 5 Mar 2024
Thank you for staying with us, we look forward to welcoming you and your wife back again soon.

10/10 Excellent

Peter Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent will stay again The area is worth several days and is much cheaper than Byron
Stayed 1 night in Feb 2024
Response from Anna on 5 Mar 2024
Thank you Peter we're delighted to hear and can't wait to welcome you back :)

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Anna on 29 Feb 2024
Thank you Warren

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the spa room was clean modern and customer service was great.
Stayed 1 night in Feb 2024
Response from Anna on 29 Feb 2024
Thank you Kylie we're delighted to hear :)

6/10 Okay

Michael

Travelled with partner
Disliked: Staff & service
Spa not working right and sent to a room that had maintenance men working ?
Stayed 1 night in Feb 2024
Response from Anna on 16 Feb 2024
We're so sorry Michael, this is very rare! We hope we were able to rectify this swiftly for you.

10/10 Excellent

Christine

Stayed 2 nights in Jan 2024
Response from Anna on 22 Mar 2024
Thank you Christine :)

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Brett, see you again soon!

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Fadi for your kind words, hope to see you again soon :)

8/10 Good

Therase

Liked: Cleanliness, staff & service
We overlooked the water and it was quite relaxing, the one bedroom apartment were spacious and clean.
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Therase we're delighted to hear :) Looking forward to welcoming you back again soon.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Julie, looking forward to welcoming you back again soon :)

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Jan 2024
Response from Anna on 16 Feb 2024
You've made our day to hear, thank you :)

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely apartment and surroundings. The team were friendly and welcoming. The property suited our needs perfectly. We will definitely stay at the Ramada again. Highly recommended. Thank you
Stayed 2 nights in Jan 2024
Response from Anna on 31 Jan 2024
This is such a beautiful message to receive, thank you kindly Corinne for this feedback. We hope you had safe travels home and look forward to welcoming you back.

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing views, lovely location. Will be great when a dining option is available again, if nothing else a coffee shop would be nice. We have stayed here a number of times and it never disappoints.
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Oh this is such a delight to read, thank you Leanne! You've put a smile on our faces. Looking forward to welcoming you back again :)

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wotif is deceiving with the room on your site is not what was offered Sorted with checkin Staff to get a better room Annoyed
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you for the feedback Christopher, that definitely sounds frustrating. We're here 24 hrs to chat and solve any issues. Hope to see you again soon, feel free to give us a call.

8/10 Good

Dylan

Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Dylan, see you again soon!

10/10 Excellent

MICHAEL THANH LONG

Stayed 2 nights in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Michael!

10/10 Excellent

Mary-Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We took two of our grandkids away for three nights and our stay was brilliant. Everything was easy. Great pool. Right on the river. All staff we encountered were super friendly. This was definitely a great choice for Ballina.
Stayed 3 nights in Jan 2024
Response from Anna on 31 Jan 2024
Thank you kindly Mary-Ellen. This was such a joy to read and know you and your grandchildren had a lovely stay. See you again soon.

10/10 Excellent

alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexandre
Lugar fantástico, a vista para o rio Richmond é maravilhosa, excelente opção para quem quer ter o conforto de um hotel com as facilidades de um apartamento, pois a cozinha é ótima para tanto para café da manhã, como refeições
Stayed 4 nights in Jan 2024
Response from Anna on 31 Jan 2024
Obrigado gentilmente Alexandre. É um prazer recebê-lo aqui e esperamos que você tenha viajado para casa com segurança. Esperamos recebê-lo novamente no futuro. Obrigado pela linda foto.

8/10 Good

Darren

Stayed 3 nights in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Darren, hope to see you again soon :)

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Sarah :)

8/10 Good

John, East York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with good space in the rooms. Showers are good but bathrooms are a bit outdated. Nice option having kitchen and a pool outside. Price could be a bit better.
Stayed 1 night in Jan 2024
Response from Anna on 31 Jan 2024
Thank you John for your great feedback, we really appreciate the insight! Hope to welcome you back again soon.

8/10 Good

Joanne

Stayed 2 nights in Jan 2024
Response from Anna on 31 Jan 2024
Thank you Joanne, looking forward to welcoming you back.

10/10 Excellent

Qimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Anna on 31 Jan 2024
We're delighted you had a lovely stay :)

10/10 Excellent

iwona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for peace and quiet, great sunset sunrise, great walks along the beach
Stayed 3 nights in Jan 2024
Response from Anna on 31 Jan 2024
You've described it perfectly, we're so glad you had peaceful stay :) See you again soon!

10/10 Excellent

Farhad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on 21 Jan 2024
Thank you kindly Farhad :) Hope to see you again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over the new year and everything was wonderful. Highly recommend and we will be back!
Stayed 6 nights in Dec 2023
Response from Anna on 31 Jan 2024
We're so glad you had a wonderful stay to start the year off well! We hope your whole year feels easeful and inspiring. See you again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Loved the location & the staff were amazing, nothing was too much trouble Garbage collection (Council), is very noisy early morning& the fee on credit card was unexpected Overall a lovely place to stay convenient & nice views
Stayed 7 nights in Dec 2023
Response from Anna on 31 Jan 2024
Thank you Sandra for your lovely words and valuable feedback. We look forward to welcoming you back again soon :)

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Anna on 21 Jan 2024
Thank you Paul, we're delighted you loved your stay. See you next time.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lack of dining facilities and place to meet friends was a noticeable omission to normal options available when we have stayed previously
Stayed 2 nights in Dec 2023
Response from Anna on 27 Dec 2023
Thank you David for the valuable feedback, you're always welcome to reach out and ask us our favourite dining options :) Happy New Year to you, hope to see you again soon.