Outdoor pool, pool loungers

Reviews of Discovery Parks - Ballina

4.5 out of 5
Discovery Parks - Ballina
25 Fenwick Drive, East Ballina, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 593 reviews" "
Rating 8 - Good. 199 out of 593 reviews" "
Rating 6 - Okay. 53 out of 593 reviews" "
Rating 4 - Poor. 25 out of 593 reviews" "
Rating 2 - Terrible. 9 out of 593 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Leighton

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Appreciate that it was a cheap stay and we chose the cheaper cabin option but cabins very aged and run down. Curtains stained and hard to get to close properly for privacy. Shower very small. If your looking for a bed for the night they do the job but I wouldn't recommend for a holiday. Especially if you had four people.
Stayed 1 night in Feb 2024
Response from Richard on 28 Feb 2024
G’day Leighton, thanks for staying with us at Discovery Parks - Ballina, and taking the time to provide your comments. Yes we have other cabins with varying options to suit and larger bathrooms. We’ll be sure to pass on your comments to our team. Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Stiven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very good for kids
Stayed 1 night in Jan 2024
Response from Richard on 28 Jan 2024
G’day Stiven, thanks for taking the time to leave us your kind words. We’re so happy to read you loved your stay with us at Discovery Parks - Ballina. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Ballina team.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cabins layout and atmosphere with roomy private secure undercover outdoor area. All ages were accomodated by the variety of activities.
Stayed 5 nights in Jan 2024
Response from Richard on 14 Jan 2024
G’day Ann, thanks for taking 5 to leave us your awesome feedback! We’re pleased to read you had a great stay with us at Discovery Parks - Ballina. We hope to see you again soon. Kind Regards, the Discovery Parks - Ballina team.

2/10 Terrible

Jagmeet, Point Vernon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Warwick

Stayed 4 nights in Nov 2023

8/10 Good

Bridgit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly, clean park
Stayed 2 nights in Nov 2023
Response from Richard on 19 Nov 2023
G’day Bridgit, thanks for taking the time to leave us your kind words. We’re so happy to read you loved your stay with us at Discovery Parks - Ballina. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Ballina team.

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say is the parking space beside our cabin was too narrow for our car.
Stayed 2 nights in Oct 2023
Response from Richard on 6 Nov 2023
G’day Jill, thanks for staying with us at Discovery Parks - Ballina. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Kind Regards, the Discovery Parks - Ballina team.

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here previously with our caravan in an ensuite site for 3 weeks and loved everything about our stay. Which is why we came back. This time, we opted to stay in a basic cabin. I'm sorry to say, it wasn't worth the price we paid this time 😞. It was not clean ( hair from previous guests ) in all areas, especially the bathroom. Ants and cockroaches. They did supply bug spray, but it didn't deter them. And the bed was so uncomfortable, we decided to leave a day early. The fridge froze everything even on the lowest setting, and the floor felt like it was going to fall through in some spots. The cabin was very disappointing. We would stay here again, but will only do so in our caravan.
Stayed 4 nights in Oct 2023

4/10 Poor

marian

Travelled with family and small children
Disliked: Staff & service
Was disappointed that a few hours before arrival to get a text to say power would be out from 9.30 to 1.30 the next day, and then the day after that that water would be shut off at 7.30am and all this in the school holidays
Stayed 2 nights in Sep 2023
Response from Richard on 6 Nov 2023
Hi MarianSorry to hear your about your issues. Unfortuantely we are governed by outside utilities with power & water. Your stay coincided with their external maintenance which did impact the park. We apologize and hope it was only a minor inconvenience.

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, good facilities. Very family friendly.
Stayed 1 night in Sep 2023

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quite good holiday. The internet in room 152 was a bit hit or miss.
Stayed 2 nights in Sep 2023
Response from Richard on 15 Sept 2023
G'day Colleen, thanks for staying with us at Discovery Parks - Ballina and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Ballina team.

6/10 Okay

Pamela

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor dirty cockroaches
Stayed 2 nights in Sep 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Very Quiet , comfortable Studio Cabin. Everything included for a great 2 night stay. Not too far from Town centre. Staff very helpful.
Stayed 2 nights in Sep 2023
Response from Richard on 11 Sept 2023
G’day Beverley, thanks for taking the time to leave your review and staying with us at Discovery Parks - Ballina. We're happy to read you loved your time with us! We look forward to having you stay with us again. Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Colette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and quiet , visitors are respectful towards each other.
Stayed 5 nights in Sep 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Like all the above/Don’t like washing facilities no card operated washing machines etc
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda Pill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Loved our stay in Ballina. The cabin was totally comfortable and adequate for our needs
Stayed 1 night in Aug 2023
Response from Richard on 16 Aug 2023
G'day Linda, thanks for staying with us at Discovery Parks - Ballina and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Ballina team.

6/10 Okay

Carolyn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
On our last afternoon the air conditioning began dripping/ leaking on my husband’s head who was sitting at dining table dripped continued to leak all night Manager notified straight away came and had a look then replied l won’t be able to get a tradie on a Friday afternoon, just use all the towels available too mop it up If this hadn’t happened 5 stars for sure, loved it
Stayed 2 nights in Aug 2023
Response from Richard on 16 Aug 2023
G'Day Carolyn, Thanks for for your review. Apologies for the A/C issue in your cabin unfortunately it was something the Park could not fix immediately and required a technician. Great to know that outside this issue you enjoyed the park & cabin.

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, roomy and good location.
Stayed 2 nights in Jul 2023
Response from Richard on 16 Aug 2023
G'Day Ronda, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Ballina. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy stay
Lovely park to stay in. Lots of things to do in the park. Right next to the water front. Great view and walking tracks . The staff were friendly and helpful. Stayed in a cabin which was well equipped.
Stayed 3 nights in Jul 2023
Response from Richard on 23 July 2023
G’day Margaret, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Ballina. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved its setting in nature and the quiet atmosphere. Kids had fun on the playgrounds and jumping bag. Close to the beaches, which is what we wanted.
Stayed 2 nights in Jun 2023
Response from Ballina on 11 July 2023
G’day Nicholas, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Ballina was 5/5. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Ballina on 11 July 2023
G’day Sally, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Ballina was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good, clean and comfortable. Will recommend this place 10/10
Stayed 1 night in Apr 2023

6/10 Okay

Narelle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

ROBYN

Liked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night but we definitely will be back! We have friends in town and so happy to have found a great place for us to stay when visiting. Easy check in and check out. The cabin was really clean and the aircon was on so it was pleasant to walk into. The blinds were the only thing that needed some attention cleaning wise BUT everything was fresh. The kitchen was well equipped and loved the fridge size. We thoroughly enjoyed the playground and mini water park. Perfect for our 1 year old and 6 year old. Only a quick drive to town and plenty of food options.
Stayed 1 night in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2023

8/10 Good

Jane

Stayed 10 nights in Jan 2023

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great staff good food options in area.
Response from Kris on 25 Jan 2023
G’day Luke, thanks for taking the time to leave your review and staying with us at Discovery Parks - Ballina. We're happy to read you loved your time with us! We look forward to having you stay with us again. Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place, easily accessible to all the walks and beaches.
Response from Kris on 25 Jan 2023
G’day Thomas, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Ballina. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities for families. Economy cabin was in hindsight, too small for our family of 5 so luckily the weather was nice enough that we could be outdoors as much as possible. Would absolutely stay again, just in a bigger cabin!
Stayed 2 nights in Dec 2022

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely location with a really nice little bay for the kids to swim in right on the back door step. A great place to get away from the rat race, would definitely stay there again.

10/10 Excellent

Suva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, kids had a great time.
Stayed 2 nights in Dec 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and affordable
Response from Ballina on 13 Dec 2022
G’day Emma, thanks for taking 5 to provide your review. We’re pleased to know you had a great stay with us at Discovery Parks - Ballina, and are especially glad everything was sparkling clean in your cabin. We always aim to provide a beautiful environment inside and out for our guests and we’re really happy to read we nailed it in your eyes! We look forward to having you stay again. Kind Regards, the Discovery Parks - Ballina team.

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Next to water and close to river entrance from the sea. My child loves the mini golf and bouncing zone. Will be back next time.

8/10 Good

Aqsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was comfortable and peaceful
Response from Ballina on 13 Dec 2022
G’day Aqsa, thanks for joining us at Discovery Parks - Ballina. We’re really pleased to know you loved your time with us in park and especially loved the stunning surrounds we’re nestled in. We're proud of our park and love being a part of this epic region! Thank you for taking the time to provide your comments. We look forward to seeing you next time. Kind Regards, the Discovery Parks - Ballina team.

8/10 Good

Par

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointing beds for $300 a night
Stayed in a beachfront cabin, the bunk beds were uncomfortable and loud. The kids loved the pool area
Stayed 1 night in Nov 2022
Response from Wendy on 1 Dec 2022
G’day Par, thanks for staying with us at Discovery Parks - Ballina and taking the time to provide your feedback. We’re pleased to read you loved your time with us in the park and especially enjoyed our facilities! We can’t wait to welcome you back to share them all over again. Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cabin that I stayed in this time was lovely. Nice, new, clean adn comfortable. Great view of Shaws bay.
Stayed 4 nights in Nov 2022
Response from Ballina on 1 Dec 2022
G’day, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Ballina was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Ballina team.

10/10 Excellent

Cherylle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean cabin with modern appliances. Great location for swimming, fishing.
Stayed 3 nights in Oct 2022

8/10 Good

Darren

Stayed 4 nights in Oct 2022

4/10 Poor

Kimberley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
For the price we paid (not during school holidays) it was not very clean, there was no house keeping and the facilities in the room were old and broken.
Stayed 3 nights in Oct 2022

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a most pleasant stay, Quiet and comfortable and the bonus of finding great walking tracks and break wall.
Stayed 2 nights in Oct 2022

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year staying here, can’t wait to stay again. Triple bedroom cabin was awesome! Loved having a washing machine. Very clean property in a very good location.
Stayed 6 nights in Oct 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

8/10 Good

Jan

Travelled with family
Liked: Staff & service, amenities
Loved where the park is situated. Loved the activities for the children when they took place. Some were cancelled Loved the Wildlife Twins fantastic. Liked the movie nights
Stayed 4 nights in Sep 2022

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids thoroughly enjoyed available activities, staff very friendly. Would have been nice to have a quick room service/towel change halfway through stay (used to this at other parks) but overall very much enjoyed our stay and will return next year.
Stayed 6 nights in Sep 2022

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was stained but everything else was perfect!! lovely place to stay
Stayed 2 nights in Sep 2022

10/10 Excellent

Ashlea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Juan

Stayed 2 nights in Sep 2022