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Dear Crystal,Thank you for your kind words! We're delighted to hear that you found our place clean and comfortable. We appreciate your positive feedback and hope to welcome you back for another great stay.Best,
Wow, this dark room was pretty nasty and damp and they did not clean the private rooms until after 4 nights. Staff were not helpful with anything either. Reasonable prices for the area but really regret staying there.
Thomas
Stayed 4 nights in Dec 2023
Response from Tiago on 16 Jan 2024
Dear Thomas,We're genuinely sorry to hear about your less-than-pleasant experience. Your feedback is important, and we apologise for the issues you encountered with the room condition and the delay in cleaning. This is not the standard of service we aim to provide. We'll address these concerns with our team to ensure improvements. We appreciate your honesty and regret any inconvenience caused. We value your feedback and hope to have the opportunity to make it right in the future.Best regards,
In a 4 bed dorm with en suite.
Room was clean , large, luggage lockers for each bunk.
A/c was the quietest I'd stayed in on this month long trip.
Although lots of schoolies staying, the large, immacutaly clean kitchen and dining area coped with the numbers.
This is a modern building and is an ideal, affordable place to stay in Byron Bay
Stuart
Stayed 3 nights in Nov 2023
Response from YHA Byron Bay team on 4 Dec 2023
Thank you for taking the time to share your positive experience at our hostel. We're thrilled to hear that you found your 4-bed dorm with an ensuite clean and spacious, with convenient luggage lockers for each bunk.It's wonderful to know that the air conditioning was not only effective but also the quietest you experienced during your month-long trip. We're glad it contributed to a comfortable stay for you.We appreciate your acknowledgment of the large and immaculately clean kitchen and dining area. It's fantastic that our facilities could accommodate the number of guests, even during a busy period with schoolies.Your description of our modern building as an ideal and affordable place to stay in Byron Bay is truly appreciated. If you have any further comments or suggestions, please feel free to share them.Thank you for choosing to stay with us, and we hope to welcome you back in the future!Best regards,
The rooms are big and comfortable. Bathrooms are clean. The place is beautiful. There aren’t many free activities.
Carolina Soledad
Stayed 2 nights in Oct 2023
Response from YHA Byron Bay team on 4 Dec 2023
Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found the rooms big and comfortable, the bathrooms clean, and the overall place beautiful. Providing a comfortable and aesthetically pleasing environment is important to us, and we're glad that it contributed to your positive experience.We appreciate your feedback regarding the availability of free activities. While we aim to offer a variety of options for our guests, we'll certainly take your comments into consideration as we continue to enhance our offerings.If there's anything specific you enjoyed about your stay or if you have additional suggestions, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back in the future.Thank you for choosing our place.Best regards,
First time I have stayed at a hostel/backpackers, the experience was excellent. Friendly staff at check in, room was clean, and comfortable bed. The location was also very good, close to everything so can walk easily anywhere.
We loved the atmosphere of the place, and the great area provided to cook and chill. Everyone left it really clean and was respectful to others space. The rooms were a good size, clean and we had A/C in our private room plus a fan, so nice and cool. Would highly recommend for couples and singles
We stayed in the premium double ensuite with aircon and it was fantastic, me and my husband loved it! modern, clean and quiet. So glad we went with this! The pictures don’t do it justice! Choose this place over the dodgy looking place you won’t regret it
The rooms were very clean and the people that works there was very friendly and helpful regarding any questions we have!
The only disappointment was that I had food I brought specifically for a birthday and stored/dated so that it won’t be rid of during our stay with the YHA and this lasted 1 night and our food was no where to be found.
Other than that the renovations are really well put and the location is superb!
I stayed in a private room. I specially booked a private room with wifi because I had to work remotely. The room had absolutely no natural light whatsoever so you couldn’t tell day from light . Because the window was so small and also boxed off from the outside, there was also no phone reception whatsoever and no internet - it would disconnect every couple of minutes so I couldn’t work . Reception offered me $10 Compensation. Other than that the room was super clean and nice.
Stayed in en-suite double room - great shower and comfortable bed. Room has a smart TV but the WiFi wasn’t strong enough for Netflix to work. Communal kitchen and living areas are really nice.
Good hostel and a relaxing stay! Rooms are spacious and comfy, with good lockers! Faculties are excellent with a great kitchen and pool.
I hired a bike for $8 and it was a great way to explore the town and the beach.
Great service and excellent private room however the cups provided had not been washed and had tea residue still in them and the doona had dirty marks all over it.
We stayed for 2 nights on the 3rd floor. Very happy with the room, shower and bed. Lift was great, friendly staff on the counter when checking in / out and asking about parking as there is street parking meters which we didn't see when we first arrived. (no ticket though)
Friday night was noisier than Saturday but to be expected in a backpacking accom. We enjoyed the youthful vibe it gave.
Love the area - One does wonder about the conditions of the roads in Byron Bay Generally.
Julie
Stayed 2 nights in Aug 2019
6/10 Okay
Verified traveller
18 Aug 2019
Liked: Cleanliness
Too noise on weekend, loud music was so annoy until very late like2 or 3 am
First time staying in a hostel. Private rooms were good. Basic but clean. Good facilities. Great location. Hostel was fairly quiet, this would reflect the time of the year. Overall good value for money!
Great Place, not one for communal living but this was a nice experience. The en-suite female dorm was very comfortable, and the group guest experiences were great. There was a BBQ night and a Pizza night, I went on a snorkle trip at a discount thanks to the YHA. I did laundry and cooked my own food, It is great for long term travelers. Sure you have to pay extra for WiFi in your room, but in my mind, equal to a bottle of wine to last you a few days.. money well spent.
Stayed in Byron for one night for a gig at the Northern and the YHA was ideal. Clean, well presented, modern and tidy, it’s an easy 10 min walk from the centre of town. All for an excellent price. Not sure if it would suit longer stays as, being a hostel, it lacks some of the in room facilities of hotels; fridge, iron etc, but perfect for a weekend or short visit
Conveniently localed, chic, contemporarily newer YHA hostel with small yet efficient room and lots of open spaces and kitchens, great design ... Highly recommend!!!
Fantastic YHA, accomodation far exceeded our expectation. The room was modern and practical, few adjustments I would make; light above the mirror in the bathroom and USB ports for charging in one electric point. The pancake breakfast was delicious overall great accomodation and would highly recommend.
It was great! The room was very clean, comfortable and brand new!
The location is great and the reception team were very friendly!
I will definitely stay there again!
New room with modern and simple style. Clever idea to use small stool as bedside table. We use it to put our shower stuffs in the shower room.
However, it would be more convenient if there’s a desk under TV. Double bed is good size for people who under 170cms tall. Wall Fan is practical but not quiet match the room style.
Would love to stay next time.