All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Given my age and condition of my knees and outside lift my need to be considered for upstairs access... however staff did offer to carry my luggage upstairs which I appreciated but I still struggled on my own
Ken
Stayed 6 nights in Mar 2024
Response from Ballina Homestead Motel on 3 Apr 2024
Hello Ken,Thank you for staying at the Ballina Homestead Motel.We will take this feedback into consideration. if you need a ground floor room its best to email us or call prior and we can organise a room for you, we book our rooms quiet fast so by letting us know we can accommodate you to the best of our abilities and make your stay more enjoyable.Thank you again for choosing the ballina homestead motel.kind regards
Friendly staff
Clean room
Good location
Ev charger
Cafe on site
jakub
Stayed 1 night in Mar 2024
Response from Ballina Homestead Motel on 2 Apr 2024
Dear Jakub,Thankyou for your feedback and for choosing to stay at the Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again.Kind regards.
8/10 Good
MARY
Travelled with family
1 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Great mom and pop motel. Small cold pool. No elevator. Friendly staff
MARY
Stayed 2 nights in Mar 2024
Response from Ballina Homestead Motel on 2 Apr 2024
Dear Mary,Thankyou for your feedback and for choosing to stay at the Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again.Kind regards.
We enjoyed a delicious breakfast at the Cafe at our motel.
Loraine
Stayed 2 nights in Mar 2024
Response from Ballina Homestead Motel on 9 Mar 2024
Dear Loraine,Thankyou for your feedback and for choosing to stay with us, we appreciate it. We look forward to seeing you again soon.Kind Regards,The Ballina Homestead Motel.
10/10 Excellent
Leigh
Travelled with family, Travelled with family and small children
Response from Ballina Homestead Motel on 28 Jan 2024
Dear Charlie,Thankyou for choosing to stay at the Ballina Homestead Motel, we appreciate it. We are glad to hear you have enjoyed your stay with us and are looking forward to seeing you again.Kind regards,The Ballina Homestead Motel.
10/10 Excellent
Anna
18 Jan 2024
Anna
Stayed 1 night in Jan 2024
Response from Ballina Homestead Motel on 9 Feb 2024
Dear Anna,Thankyou for your feedback and choosing to stay at the Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again.Kind regards,The Ballina Homestead Motel.
8/10 Good
Craig
Travelled with family
16 Jan 2024
Liked: Cleanliness, staff & service, amenities
Minor but no sharp knives, peelers, graters to prepare food.
Cutting boards need replacement
Craig
Stayed 5 nights in Jan 2024
Response from Ballina Homestead Motel on 24 Jan 2024
Dear Craig,Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we have noted your comments and gotten replacement cutting boards and utensils that are needed.We appreciate all feedback so we can improve our service and make your stay more enjoyable.we hope to see you again Kind regards Ballina Homestead Motel.
6/10 Okay
Julie
3 Jan 2024
Liked: Staff & service
Very friendly staff but quite an old property that forgot to wash the bathroom floor, especially for the price. We stayed at the Stamford in Brisbane for a lot less and that is next level
Julie
Stayed 1 night in Jan 2024
Response from Ballina Homestead Motel on 24 Jan 2024
Dear Julie,Thank you for your feedback and for choosing to stay at the Ballina Homestead Motel, we appreciate it. We are sorry about the bathroom floor, our housekeepers have been informed and we will endeavour to increase our standards to make it a more enjoyable stay.Kind regards Ballina Homestead Motel.
Good size motel room clean and pet friendly poor quality of pillows otherwise no issues
Elizabeth
Stayed 1 night in Dec 2023
Response from Ballina Homestead Motel on 17 Jan 2024
Dear ElizabethThankyou for your feedback and choosing to stay at the Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again.Kind regards,The Ballina Homestead Motel.
Response from Ballina Homestead Motel on 17 Jan 2024
Dear CameronThankyou for your feedback and choosing to stay at the Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again.Kind regards,The Ballina Homestead Motel.
4/10 Poor
Bec
14 Dec 2023
Bec
Stayed 1 night in Dec 2023
Response from Ballina Homestead Motel on 28 Jan 2024
Dear Bec,Thankyou for choosing to stay at the Ballina Homestead Motel, we appreciate it.Kind regards,The Ballina Homestead Motel.
Great family room with nice spacing and a well equipped kitchen!
Ivana
Stayed 1 night in Dec 2023
Response from Ballina Homestead Motel on 17 Jan 2024
Thankyou for your feedback and choosing to stay at the Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again.Kind regards,The Ballina Homestead Motel.
8/10 Good
Robert
3 Dec 2023
Liked: Cleanliness
Robert
Stayed 1 night in Nov 2023
Response from Ballina Homestead Motel on 17 Jan 2024
Thankyou for your feedback and choosing to stay at the Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again.Kind regards,The Ballina Homestead Motel.
Dear Bead, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future.
Cafe on site was lovely food yummy good coffee ☕ beds comfy 😁
deborah
Stayed 1 night in Oct 2023
Response from Michael & Anke on 29 Oct 2023
Dear Debora, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future.
The unit was clean and comfortable.
The unfortunate part was the steep staircase leading to our unit. Very difficult with a suitcase.
Margaret
Stayed 2 nights in Oct 2023
Response from Michael & Anke on 23 Oct 2023
Dear Margaret, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future. Remove
10/10 Excellent
peter
22 Oct 2023
peter
Stayed 1 night in Oct 2023
Response from Michael on 23 Oct 2023
Dear Peter, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future.
2nd stay here and found it a welcoming and comfortable stay
Guy
Stayed 1 night in Oct 2023
Response from Michael on 16 Oct 2023
Dear Guy, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us again and are looking forward to seeing you again at some stage in the future.
Perfect for our quick visit, team were polite and helpful and room was clean with all we needed for our stay. Thank You
Julian
Stayed 1 night in Oct 2023
Response from Michael & Anke on 16 Oct 2023
Dear Julian, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future.
Dear Michael, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future.
Dear Bruce Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future.
Dear Clarence, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future.
Dear Michele, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again at some stage in the future.
A good place to stay, would have given 5* but the toaster hadn’t been cleaned since the last guest, there were a lot of toast crumbs in the cupboard were it lived. Other than that all ok
Andy
Stayed 1 night in Sep 2023
Response from Michael & Anke on 11 Sept 2023
Dear Andy, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. Our apologies for the toaster in your room, we'll share your comments with our housekeepers to ensure your standards are met. We are looking forward to seeing you again at some stage in the future.
Dear Peter, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
This was a lovely stay, would definitely stay here again.
Alyxx
Stayed 1 night in Sep 2023
Response from Michael & Anke on 3 Sept 2023
Dear Alyxx, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
Dear Vicky, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
Very dated bathroom facilities, shower cubicle too small with very narrow access. Bed ok bring your own pillows.
Some undercover parking but car spaces very narrow & tight access with large building columns.
Room security very average .
Discount to meals @ local sports club within walking distance to motel.
In summary not good value for the price paid.
Warren
Stayed 3 nights in Aug 2023
Response from Michael on 23 Aug 2023
Dear Warren, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. Let us know during your stay if you need firmer/softer pillows our reception is more than happy to help out to make your stay more comfortable. There are also 2 spare pillows in the cupboard in each room. Unfortunately the size of the carspaces are a given and cannot be changed, however you have the benefit of undercover parking to keep you car cool in summer and dry on a rainy day. There is a sophisticated CCTV camera system monitoring all entry/exit points through the motel, feel free to contact reception during your stay should you have any security concerns.We are looking forward to seeing you again at some stage in the future.
The room was very clean and fresh smelling. Location was amazing. Manager could not do enough for you.
Joanne
Stayed 1 night in Jul 2023
Response from Michael & Anke on 1 Aug 2023
Dear Joanne, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
Such a great motel was a great stay for our family
Josh
Stayed 1 night in Jun 2023
Response from Michael & Anke on 16 June 2023
Dear Josh, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
10/10 Excellent
Brian M
2 June 2023
Brian M
Stayed 1 night in May 2023
Response from Michael on 3 June 2023
Dear Brian, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
The Motel was picked as it was close to the Cheery Street sports club where the function was being held . The bonus was the Cafe's great food plus the Great Service and friendliness of the staff 10/10
Terry
Stayed 2 nights in May 2023
Response from Michael & Anke on 29 May 2023
Dear Terry, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
Dear Janice, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
We have been staying at this property on our way to Brisbane for 5 years and it never disappoints.
Craig
Stayed 1 night in May 2023
Response from Michael on 19 May 2023
Dear Craig, Thank you for your feedback and for choosing to stay once again at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
Dear Robyn, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
4/10 Poor
Marianne
Travelled with partner
15 May 2023
Tradesmen working all day Saturday,the noise was so loud,we were both tired and wanted to relax in the room for the day,very disappointed!!!!!
Marianne
Stayed 1 night in May 2023
Response from Michael on 15 May 2023
Dear Marianne, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. Our sincere apologies for the noise created by the tradesmen, we have scheduled the installation of our solar system to have the least impact on our customers. Considering that check in time is 2pm and all trades were finished by 4pm we considered a 2 hour window would not me too much of a burden. Unfortunately we were not aware that you had planned to arrive well before check in time and subsequently we had upgraded you to a studio to accommodate you as far away as possible from the installation. Whilst we try to minimise the impact of upgrades to the motel to our customer, it is vital that we stay up to date and future proof our operation. Thank you for your understanding.
Although the property was very clean and the staff were very helpful, it did miss the option for the restaurant for evening dining, my room 27 was bathed with light all night and I was unable to shut this out with the curtains.
Kerry
Stayed 1 night in May 2023
Response from Michael & Anke on 3 May 2023
Dear Kerry, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. Please note that room 27 is equipped with block blinds behind the curtains so you can make this room totally dark. Our reception is happy to assist for any questions you might have during your stay. Unfortunately operating a restaurant for a property our size is not feasible anymore and we offer you the option of discounts off food & beverages at the nearby Sports Club. Our cafe opens for breakfast 7 days per week as advertised.
6/10 Okay
Susan
17 Apr 2023
Susan
Stayed 1 night in Apr 2023
Response from Michael on 9 May 2023
Dear Susan, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
10/10 Excellent
SUNIL
14 Apr 2023
SUNIL
Stayed 3 nights in Apr 2023
Response from Michael on 5 May 2023
Dear Sunil, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
8/10 Good
Mathulada
Travelled with family, Travelled with pets
12 Apr 2023
It is a dog friendly place. However, The hotel was not informed by Wotif that we had a small dog with us.
The staff was kind enough for our dog to stay with us but we have to pay more to keep our dog with us.
Mathulada
Stayed 1 night in Apr 2023
Response from Michael & Anke on 12 Apr 2023
Dear Mathulada, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. Please note that pets need to be declared directly with the property, there is an automated message sent to you at the time of booking and it is also stated in the policy in your booking confirmation. Please read your confirmation especially if you are travelling with a dog as we designated units for pets. The pet service fee is also mentioned in the policy.We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
10/10 Excellent
Mark
12 Apr 2023
Mark
Stayed 1 night in Apr 2023
Response from Michael & Anke on 3 May 2023
Dear Mark, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
Dear Andy, Thank you for your feedback and for choosing to stay the second time at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
8/10 Good
Sally
5 Apr 2023
Sally
Stayed 1 night in Apr 2023
Response from Michael & Anke on 6 Apr 2023
Dear Sally, Thank you for your feedback and for choosing to stay the second time at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
6/10 Okay
Helen
Travelled with partner
3 Apr 2023
Liked: Cleanliness, staff & service, amenities
Quiet location but could do with a bed upgrade
Helen
Stayed 1 night in Apr 2023
Response from Michael & Anke on 3 Apr 2023
Dear Helen, Thank you for your feedback and for choosing to stay the second time at Ballina Homestead Motel, we appreciate it. Just to let you know the bedding in the unit you have stayed in is less than 12 months old. We do buy the most popular ensembles from our commercial supplier that you would find in a lot of motels around the country. Unfortunately it is impossible to buy mattresses that please all tastes.We are looking forward to seeing you again at some stage in the future.
Great place, pet friendly and the hosts were brilliant
Alistair
Stayed 1 night in Mar 2023
Response from Michael & Anke on 27 Mar 2023
Dear Alistair, Thank you for your feedback and for choosing to stay at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.
10/10 Excellent
Fiona
19 Mar 2023
Fiona
Stayed 1 night in Mar 2023
Response from Michael & Anke on 8 Apr 2023
Dear Fiona, Thank you for your feedback and for choosing to stay the second time at Ballina Homestead Motel, we appreciate it. We are glad to hear that you have enjoyed your stay with us, and we are looking forward to seeing you again at some stage in the future.