Tropical Room

Reviews of Atlantic Byron Bay

4 out of 5
Atlantic Byron Bay
13 Marvell Street, Byron Bay, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 254 out of 327 reviews" "
Rating 8 - Good. 52 out of 327 reviews" "
Rating 6 - Okay. 16 out of 327 reviews" "
Rating 4 - Poor. 2 out of 327 reviews" "
Rating 2 - Terrible. 3 out of 327 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing stay at the Atlantic! Great location and stylish aesthetic. Would love to come back!
Stayed 2 nights in Feb 2024
Response from The Atlantic Byron Bay on 10 Feb 2024
Hi Alexandra,Thank you for sharing your lovely review with us. We are so pleased to hear you had an amazing stay , enjoyed our wonderful location and beautifully styled Guesthouses. We hope to welcome you back soon!The Team at The Atlantic.

10/10 Excellent

Laura, BAGSHOT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED staying at this hotel. So stylish, beautiful interiors throughout especially the bedrooms, shared kitchen and lounge areas. We just wished we could have stayed longer! Thank you for making our trip to Byron Bay one to remember! We would highly recommend this hotel.
Stayed 1 night in Jan 2024
Response from Atlantic Byron Bay on 24 Jan 2024
Hi Laura,Thank you so much your lovely review and your recommendation. It's wonderful to hear that you loved your stay and that you enjoyed our beautifully styled and curated interiors. We look forward to welcoming you back again hopefully for a longer stay.Thanks again from the Team at The Atlantic

10/10 Excellent

Trudy

Stayed 1 night in Nov 2023
Response from The Atlantic Byron Bay on 6 Dec 2023
From The entire Atlantic Team we thank you for your perfect review and very much look forward to welcoming you back soon!

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Staff & service
For a property that has been designed around communal areas the staff /management have a culture that is restrictive and unwelcoming so I didn’t feel relaxed during my stay.
Stayed 4 nights in Oct 2023
Response from Atlantic Byron Bay on 9 Nov 2023
Hi Michelle,Thank you for your time in reviewing your recent stay and your feedback. We appreciate hearing from all our valued guests. Our Team love to look after our guests and make every effort to ensure we provide a welcoming and relaxing experience. We apologise that we were not able to provide this experience for you on this occasion.Our style of accomodation caters for solo travellers and groups no larger than 4. We include this in our policy as our hope is that we can give our guests many of whom come to Byron for a variety of reasons such as work, anniversaries and retreats a relaxing and tranquil experience. Thank you again for your time and feedback.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay. Relaxing and good location. Repeat customer
Stayed 4 nights in Oct 2023
Response from Atlantic Byron Bay on 21 Oct 2023
Hi Michelle,Thank you for your return visit and for your lovely review. Wonderful to hear you had a relaxing stay and got to enjoy our great location.We hope to see you again soon.The Team at The Atlantic

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from The Atlantic Byron Bay on 28 Sept 2023
Hi Kayla,Thank you for your post-stay review! We are so pleased to hear you enjoyed your stay. We are excited to welcome you back soon.The Team at The Atlantic

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved how simple the property was while still maintaining a really high standard. I love the communal kitchen...and the pool is beautiful.
Stayed 2 nights in Sep 2023
Response from The Atlantic Byron bay on 22 Sept 2023
Hi Tracey,Thank you so much for your review. We love to hear from our Guests about their time with us.We are so happy to hear you enjoyed your stay .Our stunning new pool area and tropical gardens are a perfect new addition to the property. Our beautifully styled and refreshed kitchens provide a home-away-from-home experience of the best kind.We look forward to welcoming you back soon.Warmest regards,The Team at The Atlantic

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The Atlantic Byron Bay on 22 Sept 2023
Hi Daryl,Thank you for your wonderful review. We loved having you stay with us and are so happy you enjoyed your stay.We look forward to your return visit Warmest regards,

10/10 Excellent

Tim

Stayed 1 night in Sep 2023
Response from The Atlantic Byron Bay on 6 Oct 2023
Hi Tim,Thank you for your great review . We are pleased to hear you enjoyed your stay. We love to hear from our guests so thank you for taking the time. We hope to see you again soon!The Team at The Atlantic

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully and thoughtfully presented, and great staff and service. A luxury treat!
Stayed 1 night in Sep 2023
Response from The Atlantic Byron Bay on 11 Sept 2023
Hi Sophie,Thank you for taking the time to write a lovely review. We love hearing from our Guests and are so pleased you enjoyed your stay in our beautiful little oasis. We hope to welcome you back soon.Warmest regards,The Team at The Atlantic

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay once again at The Atlantic - staff always very friendly and a beautiful room.
Stayed 3 nights in Aug 2023
Response from The Atlantic Byron Bay on 4 Sept 2023
Hi Edward,We are so pleased to hear you enjoyed your stay. Thank you for choosing to return and for taking the time to write a review we love hearing from our guests.We look forward to welcoming you back soon.Warmest regards,The team at The Atlantic

6/10 Okay

R

Liked: Cleanliness, staff & service, property conditions & facilities
Like staying at grannys with your crazy aunt there
I want to like this hotel so much, however, I think my first stay will be my last. The space is stunning and the communal areas are gorgeous, but for me, it doesn’t outweigh the fact that you can hear every single door open, or another persons television (that isn’t too loud) or to top it off, ladies yelling at other people staying in a room in the hallway at 8pm because there is a “no noise policy”. Overall it felt like you were staying at your grandmothers house, with your crazy drunk aunt in the room next door. I ended up on edge, and tiptoeing. Coffee and tea facilities are in the common areas and not in the room as well, making it quite uncomfortable early mornings when your husband opens the door to get a coffee in the communal kitchen while you’re naked in bed and some guys are looking right at you from across the hall. Customer service, when they are there, are fantastic and I have nothing at all negative to say about that. The people on the front desk are exceptional.
Stayed 1 night in Aug 2023
Response from The Atlantic Byron Bay on 4 Sept 2023
Thank you for taking the time to review your stay with us here at The Atlantic. We are so sorry to hear you had an unpleasant experience. We work very hard to ensure that our guests have a relaxing and peaceful stay however the nature of the communal setting of our guesthouses may not be suited to all of our guests. Our on site night manager is always on hand and more than happy to assist with any concerns or requirements when our reception team have finished for the day.We are constantly looking at ways to improve our guests experience so we thank you for your suggestions and lovely feedback about our font office team.Warmest regards,The Team at The Atlantic

10/10 Excellent

Hearty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved staying at this place and will come back again soon. The property is really beautiful, clean and the staff are amazing at providing excellent service. Thank you for accommodating us! I highly recommend this place!
Stayed 2 nights in Jul 2023
Response from The Atlantic Byron Bay on 28 July 2023
Hi Hearty,We absolutely love hearing from our Guests. We are so pleased you enjoyed your stay and are planning to come back! Thank you from the entire Team for taking the time to review your stay. We look forward to seeing again soon.Warmest Regards,The Team at The Atlantic

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous + Noisy - I'd Stay Again
This property was a fabulous choice for a solo traveller looking for something close to restaurants, shops and the beach + I felt safe within the property. The downfall was the noise from other suites / apartments both outside my room + above my head (as I was in a ground floor room). I would definitely stay here again if travelling by myself, but ONLY in the upstairs rooms.
Stayed 1 night in Jul 2023
Response from The Atlantic on 25 July 2023
Hi Amanda,Thank you for taking the time to write a review. We love hearing from our Guests.We are pleased to hear you enjoyed our proximity to the beach, restaurants and cafes and that you felt safe . We appreciate your feedback about the noise and are looking at ways to reduce disruptions .Warmest regardsThe Team at The Atlantic

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from The Atlantic on 25 July 2023
Hi Fred, Thanks for the 5 out of 5. We hope to see you again soon.

10/10 Excellent

Lynda, Bangsar

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

Ellie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
A beautifully appointed residence. Peaceful. Great location and an easy stroll to all the restaurants and bars in Byron. Fabulous ammenities.Lovely open planned kitchen overlooking beautiful gardens and pool area.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant surroundings with several shared spaces including a large well supplied kitchen. The fire pit was very welcome for an early evening drink.
Stayed 1 night in Jul 2021
Response from From The Atlantic Team on 30 July 2021
Thank you for sharing your lovely review with us. We are delighted you had an opportunity to enjoy all that The Atlantic has to offer. Cant wait to welcome you back for any future Byron Bay stays.

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong room Loud construction Was made feel guilty for them not explaining where the room actually was and the key for the right room worked the wrong one Never again
Stayed 2 nights in Jun 2021
Response from The Atlantic Team on 28 June 2021
Hi Igor, Thank you for your review, we appreciate all guests feedback. We never want our guests to feel guilty and its a shame you feel this way as it was not our intention. As for your wrong room, we understand that finding your room can be difficult when arriving after hours. This is why we insist on providing you with a personalised and highlighted map with directions to access your room. We understand your decision to never stay again however, if we do see you again we just remind you that we are a non smoking accomodation and as much as we love cats unfortunately we don’t accept pets. The Atlantic Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Absolute oasis in centre of Byron. Home away from home!
Stayed 4 nights in Jun 2021
Response from The Atlantic Team on 25 June 2021
What a glowing review! We are so happy you were able to indulge in our little oasis, so nice to know we have guests who love it as much as we do. Thank-you for your review and we cant wait to have you relaxing back in paradise with us.🌴

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Jun 2021
Response from From The Atlantic Team on 10 June 2021
Thank you for your great score! We appreciate your comments on our high level of cleanliness and will ensure the feedback is passed onto our Housekeeping Team. We look forward to welcoming you back in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an oasis in the middle of town or a home away from home...bliss
Stayed 3 nights in Apr 2021
Response from From The Atlantic Team on 12 Apr 2021
Thank you for reviewing your blissful stay with us! We love our guests enjoying the perfect combination of location and style surrounded by swaying palm trees and the sound of the ocean. Until next time...

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the Atlantic, the grounds and room are beautiful and its location is perfect - everything is in walking distance. The staff are really helpful and there's a night manager on-site available after hours should you need.
Stayed 4 nights in Mar 2021
Response from From The Atlantic Team on 12 Apr 2021
Thank you for sharing your wonderful review with us. Our Team love looking after our guests, so it is a pleasure to hear how enjoyable your time at The Atlantic was for you both. We look forward to welcoming you back to our palm paradise in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutly loved this space. Its like living in someones home as you habe full use of a fully furnished kitchen spaces, so ifnyiu feel like cooking dinner or breakfast you have that option. There's plenty outdoor areas fpr relaxing and a hot day by the pool was perfect. Great staff, always clean. Would highly recommend and stay again.
Stayed 2 nights in Mar 2021
Response from From The Atlantic Team on 17 Mar 2021
Thank you for sharing your wonderful experience with us at The Atlantic Byron Bay. Our greatest experience for our guests is to return with many wonderful moments to reflect on, it sounds like you have many! We are Happy to hear :) We appreciate your recommendation and look forward to hosting you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome stay
Simply awesome. Friendly staff, beautiful property, excellent facilities, central location .. definitely worth a visit. The free use of the bike is a nice touch.
Stayed 2 nights in Jan 2021
Response from From The Atlantic Team on 1 Feb 2021
Thank you for your time in reviewing your recent stay with us. We are happy to hear it was Awesome! We look forward to having you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021
Response from The Atlantic Team on 3 Feb 2021
Thank you for your review. We are happy to hear we exceeded all areas of your stay with us. We look forward to having you back with us in the near future.

10/10 Excellent

Joseph

Stayed 1 night in Jan 2021
Response from The Atlantic Team on 1 Feb 2021
Thank you Joseph for your review. We are delighted to hear you enjoyed your time with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Atlantic on 14 Dec 2020
Thanks for your review, we are delighted you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2020
Response from Atlantic on 2 Nov 2020
Thank you for your review. Kind regards, the Atlantic Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Atlantic on 13 Oct 2020
Thank you for your review. Kind regards, The Atlantic Team

10/10 Excellent

Ben, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous place. Close to everything and 5 mins from main beach
Stayed 3 nights in Sep 2020
Response from Atlantic on 29 Sept 2020
Hi Ben, Thank you so much for taking the time to review your stay with us. We are so pleased to hear that you enjoyed everything and benefited from our very convenient location. We look forward to welcoming you back on your return visit. Kind regards, The Atlantic Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Atlantic on 15 Sept 2020
Hi James, Thank you for your lovely 10/10 review. We hope to welcome you back you soon. Kind regards, The Atlantic Team

8/10 Good

Nicole, Newcastle NSW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, cool surroundings, great ambience.
Stayed 3 nights in Jul 2020
Response from Atlantic on 7 July 2020
Hi Nicole, Thank you for your review :) We love hearing from our guests. Hope to welcome you back sometime soon! Kind regards, The Atlantic Crew

8/10 Good

Jane

Stayed 2 nights in Jun 2020
Response from Atlantic on 25 June 2020
Thank you, Jane, for your review :) We always appreciates hearing from our guests :) Hope to see you again soon! Kind regards, The Atlantic Crew

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020
Response from The Atlantic Team on 10 May 2020
Hi there, Thank you for taking the time to review your stay with us :) We look forward to welcoming you back next time! Kind regards, The Atlantic Staff

10/10 Excellent

Rick, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fit out and the location terrific. Will definitely be back
Stayed 1 night in Jan 2020
Response from Atlantic staff on 20 Jan 2020
Hi Rick! Thanks so much for taking the time out to review your stay. So glad to hear you enjoyed everything. We can't wait until you come back again :) See you then, The Atlantic Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Atlantic on 13 Jan 2020
Hi there, Thank you for your review! We greatly appreciate all guest feedback! Come back and see us again soon :) Kind regards, The Atlantic Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Atlantic on 29 Dec 2019
Hi there!! Thanks for your lovely feedback! Kind regards, The Atlantic Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the relaxed atmosphere of the property. The motel was located close to the beach, restaurants and shops. The staff were friendly and helpful.
Stayed 2 nights in Dec 2019
Response from The Atlantic Team on 10 Dec 2019
Hi there, Thanks for review our property :) Come back and see us again! Kind regards, The Atlantic Staff

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Loved the communal spaces and design of this place. A really great place to stay in Byron.
Stayed 2 nights in Dec 2019
Response from The Atlantic Team on 10 Dec 2019
Hi Lauren! Thanks for the positive feedback! We appreciate the time you've taken to review your stay. Looking forward to your return :) Kind regards, The Atlantic Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from The Atlantic Team on 10 Dec 2019
Thank you for you review! So glad to see you enjoyed your time with us :) Kind regards, The Atlantic Staff

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Atlantic on 24 Nov 2019
Hi Molly, Thank you for your lovely feedback! We are so happy to hear you enjoyed your stay with us. Please come back again soon! Kind regards, The Atlantic Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the little nooks so all guests had space and not ontop of each other
Stayed 1 night in Nov 2019
Response from The Atlantic Team on 19 Nov 2019
Hi there! Thanks for your feedback. We do have tons of shared spaces! Plenty of room for everybody. So glad you took advantage of our cozy little nooks. Hope to see you again one day! Safe travles, The Atlantic Team

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Reception is so friendly and gave us a tour. Room is good and quiet, despite being a 2 minute walk to the centre of town.
Stayed 1 night in Nov 2019
Response from Atlantic on 18 Nov 2019
Hi Matthew, Thank you so much for your kind review of your stay here wiht us at The Atlantic. We love getting feedback from our guests, and we are so happy you got to meet our friendly staff. Please come back and stay with us again, Matthew :) Kind regards, The Atlantic Crew

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Atlantic on 13 Oct 2019
Hi Mark, Thanks for the lovely feedback!! We look forward to your next visit with us. Kind regards and safe travels! The Atlantic Team

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality
Lovely, clean rooms! Comfy bed and heavenly shower. Just steps away from the beach. The shared space was also nice with a clean kitchen and lap pool. It did get a tad noisy when other guests came in for the night through the shared kitchen around 1am. Otherwise we had a great stay and would stay again, especially for the reasonable price!
Stayed 1 night in Oct 2019
Response from Atlantic on 9 Oct 2019
Hi Holly, Thank you so much for taking the time to review your stay with us. We are so glad you enjoyed all of our amenities :) Can't wait until you come back and visit us! Thanks Holly, Kind regards, The Atlantic Crew

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully relaxed, classy place
A wonderfully relaxed place that is very central to Byron. Lovely touches such as excellent tea and coffee, a fire in the evening and relaxed communal kitchens that mean you end up meeting others.
Stayed 1 night in Aug 2019
Response from The Atlantic Team on 28 Aug 2019
Hi Philip thank you for your review, we're so glad you enjoyed your stay with us and we hope to see you again sometime soon. The Team at The Atlantic

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Atlantic on 21 Aug 2019
Hope to see you again. Regards, The Atlantic

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Atlantic is absolutely beautiful, spotlessly clean and great amenities. The staff were awesome.
Stayed 1 night in Jul 2019
Response from Atlantic on 14 July 2019
Hi there! Thank you for taking the time to review your stay with us. We are so glad you enjoyed the décor and our friendly staff! We definitely do our best to make everyone feel at home! Hope to see you again soon! Kindest regards and warmest wishes, The Atlantic Crew