Estimado Sr. Alberti Boa tarde! Agradecemos imensamente por nos prestigiar e por ter dedicado seu tempo para escrever e compartilhar suas impressões. Ficamos extremamente felizes por termos conseguido atingir nosso objetivo e honrados com a sua satisfação! Foi um imenso prazer tê-lo recebido e aguardamos ansiosos seu breve retorno!

Mr Gregory, Thank you for sharing your experiences and insights with us! We are delighted with your kind words about our rooms. Your kind compliments have been passed on to our entire team! We hope to welcome you back very soon! Best Regards,

Estimada Sra. Marcela, Muito obrigado por escolher o Portobay Búzios e tenha certeza que estamos sempre trabalhando para oferecer uma opção inesquecível em Armação dos Búzios.Esperamos realmente que possam voltar muitas vezes mais.Saudações de toda a equipe.

Dear Lina, we are very happy with your detailed comments about our Hotel. We hope you can return many times for more unforgettable moments. Greetings from all our team. Best regards

Dear Mario,Thank you for sharing your experiences and perceptions with us! Portobay are constantly creating new ways to offer you the best experiences in Búzios. we are delighted with your kind words. We hope to have the pleasure of welcoming you again soon. Best Regards, Jovenila Rocha - Gerente

Dear guest, good morning. First, we would like to thank you for choosing and evaluating Portobay Búzios. Nothing makes us happier than knowing that your stay with us was excellent. We hope to welcome you in another opportunity. graciously Johnny Vago Manager

Dear Ms. Flavia. Firstly, we would like to thank you for choosing and evaluating Portobay Búzios. Nothing makes us happier than knowing that your stay with us was perfect, our entire staff works hard to make every stay a unique and unforgettable moment. We will convey all your compliments to our Staff, who will certainly be happy to receive. We hope to welcome you to a new opportunity in our hotel. graciously Johnny Vago Manager

Dear guest, good morning. First of all, we would like to thank you for evaluating us, all evaluations are extremely important to us. We are very happy to know that your stay with us was perfect, the primary objective of our Staff is to offer a unique experience for each of our guests. Evaluations like yours make us believe that we are on the right path to achieve this goal. We look forward to welcoming you at a new opportunity. Sincerely Johnny Vago Manager

Caro hóspede. Primeiramente gostaríamos de agradecer por nos avaliar. Nada nos deixa mais felizes do que oferecer uma boa estadia aos nossos hóspedes. Esperamos recebê-los uma vez mais. Atenciosamente Johnny Vago Gerente

Good morning Mrs. Maya. First of all we would like to thank you for evaluating us. We are happy to know that we have managed to offer you a good stay and hope that you will be able to choose us at a new opportunity. graciously Johnny Vago Gerente Operacional

Dear Mrs. Isabel. First of all we would like to thank you for evaluating us. We are extremely happy to know that your stay with us was perfect. Knowing that our team was instrumental in making your stay even more comfortable is a source of pride and we will pass on your compliments to our team. We look forward to welcoming you at a new opportunity. graciously Johnny Vago Operational Manager

Good morning Mr. Andrew First of all we would like to thank you for the message We are sorry that your stay was not according to your expectations. I inform you that this time of year is really a time of high demand and the city is busier than usual, however our hotel is in a very quiet and relaxing part of the city. Our apartments follow a very high standard of cleanliness and I will personally check what may have happened in your apartment so that it does not happen again. Our breakfast has several options, such as homemade cakes, fresh fruits, scrambled eggs, boiled eggs and fried eggs made to order, free of charge. We will do everything to evolve in the points mentioned Kind Regards Johnny Vago Gerente Operacional

Good morning Mr. Yit First we would like to thank you for evaluating us. Knowing that your stay with us was perfect makes us very happy. Our location and our garden are very proud of us as we offer an environment of extreme relaxation to our guests. We look forward to welcoming you once again to our hotel. graciously Johnny Vago Operational Manager

Dear host, good afternoon. First we would like to thank you for evaluating us. All reviews are of paramount importance for our future guests to choose from. Knowing that your stay with us was perfect makes us happy, comments like yours make us believe that we are on the right track to provide the best experience for our guests. We will share your compliments with our staff, who are sure to receive them. We look forward to welcoming you once again to our hotel. Sincerely Johnny Vago Operational Manager

Caro hóspede. Primeiramente gostaríamos de agradecer por avaliar o Portobay Búzios. Nada nos deixa mais felizes do que saber que sua estadia conosco foi excelente. Toda nossa equipe trabalha arduamente para que possamos oferecer momentos inesquecíveis aos nossos hóspedes. Esperamos recebê-los em uma nova oportunidade. Atenciosamente Johnny Vago Front Desk Manager

Buenas tardes, señor Jeff. En primer lugar, nos gustaría agradecerle por elegir Portobay Buzios. Nada nos agrada más saber que su estadía con nosotros fue perfecta. Comentarios como los suyos nos hacen creer que estamos en el camino correcto para que podamos ofrecer la mejor experiencia para nuestros huéspedes. Esperamos verte de nuevo pronto. Saludos cordiales Johnny Vago Front Desk Manager

Prezado Sr. Hóspede. Primeiramente gostaríamos de agradecer por nos avaliar, todas as avaliações são muito importante para nós. Lamentamos não termos ido de encontro às suas expectativas. Esperamos recebê-lo em um nova oportunidade, para que possa desfrutar dos melhores serviços Portobay. Atenciosamente Johnny Vago Front Desk Manager

Dear guest First of all we would like to thank you for choosing PortoBay Buzios. Thanks for your feedback. We look forward to welcoming you at a new opportunity. graciously Johnny Vago Front Desk Manager

Good morning dear guest First of all we would like to thank you for evaluating PortoBay Búzios. All comments are important so that our future guests can choose us for their stay. We are very pleased to know that your stay with us was excellent and we were able to meet your expectations. Comments like yours make us believe we are on the right path to offer the best experience for our guests. We look forward to welcoming you at a new opportunity. Kind Regards Johnny Vago Front Desk Manager

Good morning dear guest First of all we would like to thank you for evaluating PortoBay Búzios. All comments are important so that our future guests can choose us for their stay. We are very pleased to know that your stay with us was excellent and we were able to meet your expectations. Comments like yours make us believe we are on the right path to offer the best experience for our guests. We look forward to welcoming you at a new opportunity. Kind Regards Johnny Vago Front Desk Manager

Caro hóspede, bom dia. Primeiramente gostaríamos de agradecer pelo tempo dedicado em nos avaliar. Nada nos deixa mais feliz do que saber que sua estadia conosco foi perfeita. Comentários como os seus nos fazem crer que estamos no caminho certo para oferecer a melhor estadia para nossos queridos hóspedes. Esperamos recebê-los em uma nova oportunidade. Atenciosamente Johnny Vago Front Desk Manager

Dear Guest. First of all we would like to thank you for your time in evaluating us. All ratings are important to us. Know you want your stay with us was perfect makes us very happy as it denotes that we are on the right path to offer the best experience in stay for our guests. We look forward to welcoming you at a new opportunity. graciously Johnny Vago Front Desk Manager

Good afternoon, Mr. David. First of all we would like to thank you for choosing PortoBay. All comments are very important so that we can improve our services. Comments as yours makes us very happy, because we know that we offer the best experience possible. We will share your comments with our team who are sure to be happy to welcome you. graciously Johnny Vago Front Desk Manager

Dear Mr. Sinne. First of all we would like to thank you for choosing PortoBay Búzios. Nothing makes us happier than knowing that we can live up to your expectations. We will share your feedback with our team. We look forward to welcoming you at a new opportunity. Johnny Vago Front Desk Manager

Prezado Hóspede. Primeiramente gostaríamos de agradecer por escolher o PortoBay Búzios. Nada nos deixa mais satisfeitos do que saber que teve uma excelente estadia conosco. Agradecemos pelo tempo dedicado em nos avaliar. Atenciosamente Johnny Vago Front Desk Managaer

Dear Guest, Good morning. First of all we would like to thank you for your time spent evaluating us. Nothing makes us happier than knowing that our guests had a good time in our hotel. We are sure that your comments will help future guests in choosing our hotel. We look forward to welcoming you at a new opportunity. Johnny Vago Front Desk Manager

Cara, Sra. Carolina Agradecemos o seu testemunho. Nada nos deixa mais felizes do que corresponder às expetativas dos nossos hóspedes. Tomámos boa nota das suas indicações e tudo faremos para receber-vos cada vez melhor. Esperamos voltar a contar com a sua companhia em breve num hotel PortoBay. Johnny Vago Gerente de Recepción

Caro Hóspede, Gostaríamos de agradecer o tempo despendido a dar-nos a sua opinião sobre a sua experiência no nosso hotel. É com grande satisfação que tomamos conhecimento de que teve uma estada agradável na nossa companhia. Esperamos poder voltar a receber-vos novamente. Os melhores cumprimentos, Johnny Vago Front Desk Manager

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Johnny Vago Front Office Manager

Dear Guest, Thank you for choosing ProtoBay Buzios and for you comments Hope to see you next time Thank you once again Alex Azevedo General Manager

Dear Guest, Thank you for choosing PortoBay Buzios It was a pleasure receiving you here Thannk you once again Alex Azevedo

Dear Guest, First of all, thank you for your comments. Your opinion is very important to us. We would be happy to see you again at our hotel in order to meet your expectations. Best regards, Alex Azevedo Manager

Dear, Mr. James We would like to thank you for sharing your opinion about our hotel. We regret that we were unable to meet your expectations and we will take your comments into account so that we can improve the points you mentioned. Thank you once again. Alex Azevedo Manager

Dear guest, I appreciate your comments and regret to hear that we did not meet your expectations. We shall analyse closely the points you have mentioned. We hope you will visit one of our group’s hotels again in the future. Best regards, Alexandre Baroni Operational Manager

Dear guest, Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time. We hope to enjoy your company soon at a PortoBay hotel. Best regards, Alexandre Baroni Operational Manager

Dear guest, Thank you for sharing your concerns about our hotel. We apologize for the inconvenience caused, I am sincerely sorry we were unable to honor your reservation, like other hotels, on rare occasions we find ourselves overbooked. We are happy to know that our team has served you well, giving immediate relief to the situation that has occurred. Thank you once again for your understanding and we hope to regain your confidence in our hotel. Best regards, Alexandre Baroni Operational Manager

Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Alexandre Baroni Operational Manager

Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Best regards, Alexandre Baroni Operational Manager

Dear guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Alexandre Baroni Operational Manager

Dear guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Alexandre Baroni Operational Manager

Dear guest, First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyze the less positive points you mention regarding your stay. We would be happy to see you again at our hotel in order to meet your expectations. Best regards, Alexandre Baroni Operational Manager

Dear Chris,, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Operational Manager

Dear guest, We are sorry that we have not lived up to your expectations. I would like to remind you that we are situated between the beautiful native nature of the region mosquitoes are part of nature, referring to leaving the windows open during the day does not happen because all rooms have air-conditioned, another detail is that our windows and doors also have screen to prevent insects from entering I am really surprised that you have not commented to us your dissatisfaction during your stay because if that were the case we would have the opportunity to correct any inconvenience. We apologize for any inconvenience you may have experienced during your stay. We hope that your next visit will give us the opportunity to demonstrate the usual quality of our services. Best regards,

Dear Mr. Robert, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Operational Manager