Terrace/patio

Reviews of A Hotel

3 out of 5
A Hotel
Azcuenaga 1268, Buenos Aires, Capital Federal

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 205 reviews" "
Rating 8 - Good. 101 out of 205 reviews" "
Rating 6 - Okay. 29 out of 205 reviews" "
Rating 4 - Poor. 12 out of 205 reviews" "
Rating 2 - Terrible. 7 out of 205 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ayla

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from The Management on 14 Feb 2024
Thanks for staying with us.Regards

10/10 Excellent

sabrina, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and very helpful staff. Located in a very nice neighborhood😀
Stayed 3 nights in Jun 2023
Response from The Management on 20 July 2023
Thanks for staying with us.Regards

10/10 Excellent

sabrina, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing and helpful. Love the area. You have everything!
Stayed 1 night in May 2023
Response from The Management on 5 June 2023
Thanks for staying with us.Regards,

8/10 Good

Julian

Travelled with group
Liked: Cleanliness
Convenient and clean. However, a few things didn't work e.g. air con. and safe. Also no concierge, so taxi booking quite difficult for non Spanish speakers. Good for the price though.
Stayed 1 night in Dec 2022
Response from The Management on 2 Jan 2023
Thanks for staying with us.We had a problem with the A/C but it is solved, we changed the central equipment. We do not understand, which problem you had with the safe.Regards,

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2022
Response from La Gerencia on 28 July 2022
Gracias por haberse hospedado con nosotros. Saludos,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel in the city centre, near Recoleta. Underground station and shops/restaurants just round the corner. I like the art touch of the room and the whole hotel. Cleanliness and facilities - all good. Very recommended!
Stayed 2 nights in Mar 2020
Response from The Management on 7 Apr 2020
Thanks for staying with us. Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Comfortable. Pleasant helpful staff
Stayed 2 nights in Dec 2019
Response from The Manager on 23 Dec 2019
Thanks for staying with us. Regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There are much better hotels for the same price. Expedia should review the star rating.
Stayed 4 nights in Oct 2019
Response from The Management. on 28 Oct 2019
Att We have rates from USD 29 + TAX, and our rates depends on our availability. It is a shame, that you had written your review as "anonymous", just to know, which your rate was. Regards,

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Definitely not a 4-star. Good location. Extremely basic breakfast options.
Stayed 1 night in Oct 2019
Response from The Management on 25 Oct 2019
Att Thanks for staying with us, we are not a 4 Star Hotel, we do not understand your phrase in this case. According to the breakfast, we desagree, A Hotel offers a good breakfast (we offer rates from USD 29 + TAX), we serve coffee, different types of tea, different types of bread, croissants, cheese cream, sweet jam, “dulce de leche”, honey, different types of fruits, cereal, yogurt, jam and cheese, and orange juice. Regards,

6/10 Okay

Verified traveller

Stayed 13 nights in Aug 2019
Response from La Gerencia on 11 Sept 2019
Gracias por hospedarse con nosotros. Saludos,

4/10 Poor

nestor raul

Disliked: Staff & service, property conditions & facilities, room comfort
super location
hotel in a very poor condition,unsafe terrace(deck on the top floor).,poor breakfast,and the worst: mold,mildew in the room,walls and ceiling
Stayed 4 nights in Jul 2019
Response from The Manager on 2 Aug 2019
Att It is a shame that we disappointed you, on your 2 nd stay with us. We are doing some works, in order to restore our terrace, due the bad conditions (in this, you were right). You did not complain of your room in the whole stay, we know that it has some details, but we remind you, that you have choosen the best deals in the neighbourhood (Economy room). According to the breakfast, we desagree, A Hotel offers a good breakfast (we offer rates from USD 29 + TAX, we serve coffee, different types of tea, different types of bread, croissants, cheese cream, sweet jam, “dulce de leche”, honey, different types of fruits, cereal, yogurt, jam and cheese, and orange juice. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:) Artist feel and heritage property preserved. :) Nice little touches such as nail filers, more hanging hooks and racks than most hotels, white towels that feel clean, built in hair dryers that some hotels do not have. :) Good water supply from shower. :) Helpful staff :( Water leaks on floor after shower :] Would be nice if there is a little kettle and a mug for a cup of self made tea in room. Overall, very pleasant stay, would recommend and book again next time.
Stayed 1 night in Jun 2019
Response from The Management on 2 July 2019
Thanks for staying with us. Regards,

4/10 Poor

William J, Boston

Disliked: Staff & service, property conditions & facilities, room comfort
This is a pretty paireddown hotel maybe more for students than leisure travelers. Breakfast was very basic- coffee and fruit in charmless dining room. Bedrooms clean but minimalist.
Stayed 1 night in Mar 2019
Response from The Management on 9 Apr 2019
Thanks for staying with us. It is the first time that a clients posts, that A Hotel, is more for students, we have a lot of photograhs in Expedia, and in our site, you could have an idea of how is our hotel, before reserving. According to the breakfast, we desagree, A Hotel offers a good breakfast (we offer non refundable rates from USD 50 + TAX), we serve coffee, different types of tea, different types of bread, croissants, cheese cream, sweet jam, “dulce de leche”, honey, different types of fruits, cereal, yogurt, jam and cheese, and orange juice. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel conveniently situated in the Recoleta area (close to the famous cemetery and the domestic airport) and excellent value. The staff are very helpful. Average breakfast for Argentina. However, the hotel is old and past its best. My bedroom was adequate but poorly lit. The bathroom sink was damaged and it took ages for the water to run through. No minibar.
Stayed 1 night in Feb 2019
Response from The Management on 8 Feb 2019
Thanks for staying with us. We do have a plan of maintenance for this year. Some sinks, are quiet damaged, and they will be replaced. We did not receive any complain for the water, of another guests, we do not know what happened in your room. Regards,

8/10 Good

Alex, San Francisco

Liked: Cleanliness, staff & service
Pretty hotel with fun giant keys and wacky doors. Mold on the bathroom walls. Said they have transport service, didn't say it's an extra fee so that was an argument when we got to the airport. Nice area. Kind staffing.
Stayed 1 night in Nov 2018
Response from A Hotel on 20 Nov 2018
Thanks for staying with us. We always say that taxis or private transportation, are not included in the hotel rate. It was the first time, that a client telephones us from the airport, to demand a free service. Regards,

8/10 Good

Helen, Vancouver, Canada

Liked: Cleanliness, staff & service, room comfort
Centered well in Recoleta. Interesting set up. Liked the building and feel of the place. Well priced, pleasant staff. Would have stayed on my return trip if they had room.
Stayed 2 nights in Nov 2018
Response from A Hotel on 13 Nov 2018
Thanks for staying with us. Regards,

8/10 Good

Qing

Liked: Cleanliness
Stayed 3 nights in Jan 2018
Response from A Hotel on 5 Feb 2018
Thanks for staying with us. Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Recoleta good area. Walkable to many interesting spots
Stayed 3 nights in Aug 2017

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Kelly, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely neighborhood, close to many restaurants
Could walk to many sites. Close to subway, taxis, buses, as well. Would definitely recommend.

8/10 Good

wayne, trinidad

Liked: Cleanliness, staff & service, room comfort
Small boutique hotel
Stayed just one night. Good comfortable hotel in a very nice area. Lots of street noise can affect sleep. Good breakfast. Very helpful staff.
Response from Manager on 26 Jan 2017
Thanks for your comment! We hope to see you another time. Regards,

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great staff, very unique hotel, cool artwork and roof terrace. Basic continental breakfast was nice and good wifi. Stayed 6 nights and the people who gave negative reviews about the room size are whingers - we had a small room and it was fine!! It's in a great area, very safe and walking distance to Recoleta cemetery. Short taxi to any sight or restaurant
Response from General Manager on 26 Jan 2017
Thanks very much por your comment. We are glad you had a good experience. Regards,

10/10 Excellent

George Alfred, New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy Rome
Definitely I will use this hotel next time.
Response from General Manager on 26 Jan 2017
Thanks for your comment. We hope to see you another time soon. Regards, A Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manager on 11 June 2016
Gracias por su calificación. Saludos,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Manager on 11 June 2016
Gracias por su calificación.

8/10 Good

Julesncate, Western MA

Liked: Cleanliness, room comfort
comfortable and charming
Rooms have very high ceilings and grand old doors. Comfortable and fairly modern. Nice public spaces, ok breakfast. Caution: some of the rooms, while nice, have windows only into an inner courtyard and are dark. Be sure to ask for a room facing out. Some of these have small balconies. Convenient location. Would stay there again.
Response from Manager on 12 Apr 2016
Thanks for your comment. Regards,

6/10 Okay

mature couple, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Good location for sightseeing and restaurants
Staff are helpful and friendly. Bed was comfortable but the condition of the bathroom was poor with a chipped sink and poor shower.
Response from Manager on 11 Aug 2016
Thanks for your comment, and we are going to check the conditions of each room just in case. Regards,

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location!!!
Everything you could wish for in a small, neighborhood hotel. Quiet, charming and helpful staff.
Response from Manager on 19 Mar 2016
Thanks for your comment. We hope to see you again soon. Regards,

8/10 Good

Alan G, IP 6SQ

Liked: Cleanliness, staff & service
Pleasant Stay
Overnight In Buenos Aires. Chose this hotel due to proximity of neighbourhood. Pleasant surprise..owner has taken a lot of attention to retain character of the building. Breakfast very good. Staff helpful and 'cosy room' adequate. Good shower.
Response from Manager on 19 Mar 2016
Thanks for your comment. We hope to see you again soon. Regards,

10/10 Excellent

Katherine, Greenwich, CT, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service
I stayed here for 7 days and greatly enjoyed it. Perfect for what I was looking for -- an affordable place in a great location. The Recoleta neighborhood had been recommended as a safe place for a solo traveler, and this was in walking distance to all the sights as well as close to a subway stop (which most Recoleta hotels cannot say). Other benefits: staff was friendly and helpful, wifi worked well, shower was awesome, and breakfast was included. Would stay here again!
Response from Manager on 19 Mar 2016
Thanks for your comment. We hope to see you again soon. Regards,

8/10 Good

Tracy, Chicago

Liked: Staff & service, room comfort
Nice boutique hotel in Recoleta
We had a lovely stay at Art Hotel. Its tucked away in a Recoleta neighborhood that is very charming. We stayed in a room on the top floor with access to a roof deck. The room was small but very charming and comfortable with a nice cafe on the lower level.
Response from Manager on 11 June 2016
Thanks for your comment.

8/10 Good

Marton, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly and English-speaking staff.
And good location, pleasant neighborhood, nice breakfast. They won't help you with changing at the blue rate though. The wifi was OK but not super-reliable.
Response from Manager on 14 Jan 2016
Thanks for your comment. We hope to see you again soon. The only problem, is that exchanging at the blue rate, is not legal, that`s why, it`s forbidden to do it at the Front Desk. Regards,

2/10 Terrible

sera, toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissapoing
Room was very basic. 2 star hotel. 2 guys at the day shift reception were very helpfull and friendly. This was the only postive thing with the hotel. The power was off in the morning we were checking out. No body helped us carrying two pieces of luggage four floors down. Very poor lighting and very depressing all over. The hotel needs painting and renovations.
Response from Manager on 11 Aug 2016
Att We have no bellboys, but we do have two elevators, I am afraid that in boutique hotels, offering good prices, we can afford to have bellboys to help our guests with their luggage. We are making some renovations, and changing lamps in the hallways, but thanks for making the comment. Regards,

10/10 Excellent

Kate, Atlanta ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was wonderful. The room was small but had great character. Our room was very quiet and the bed was comfortable. The front desk staff was very helpful and gave great recommendations. Breakfast was also wonderful. We really enjoyed the location of the hotel.

10/10 Excellent

Kevin, Palm Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very nice and helpful. We thought the hotel was a very good value. The room was small but comfortable and had lots of charm. We would certainly stay here again.

8/10 Good

Janet, California

Liked: Cleanliness, staff & service, property conditions & facilities
Charming Hotel in a Good Location
We enjoyed staying at the A Hotel. The location in Recoleta was very good for us - an easy walk to the Recolta Cemetery and short taxi rides to other sights. We liked the look of the hotel, and especially enjoyed the art displayed throughout the lobby. We took lots of photos of the hotel. Our room on the 4th floor was very charming and really cozy the one night it rained. The staff was helpful, quickly responding to any request we had - laundry, extra pillows, directions, getting a car to take us to the airport. They also emailed us in advance to see if we needed transportation to the hotel.

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Front desk staff not friendly. Would have been nice to have bar service to enjoy the art with a beverage. Wifi did not work in the room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area - good value
Great place to stay! Very good area. Old but charming hotel. Clean and comfortable with very friendly staff.
Response from Manager on 11 Aug 2016
Thanks for your comment. We hope to see you again soon. Regards,

8/10 Good

Animatedtraveller, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable hotel
This hotel offers a great location in the Recolete area close to major shopping and eating streets. The hotel itself is quaint, room was clean and all I needed was provided. My only complaint was that I rang the hotel before I arrived asking for their assistance with a tour I had booked before leaving Australia. However because I had booked the tour with another company the hotel would not help me. Other than that it was a great location and satisfactory room.

6/10 Okay

Mike, New Bern, NC

Great hotel in Buenos Aires
We received a suggestion from a local tour guide for this hotel, and made our reservation. We were looking for a classic type property, in a good neighborhood where one could walk about at night without worry. This hotel fit the bill to a T. We disembarked our ship at 10 AM,and were at the hotel at 10:45. Our room was not ready, and we had four bags to drop off. So we sat in the comfy lobby and used their free WiFii (excellent connection), and caught up on our email. Before we knew it, our room was ready, and our bags had been moved to it. The room is typical European, small but everything is there. The included breakfast was a bit of a change from a cruise ship breakfast, but they have something for everyone. We spent three days exploring the city, and were always happy to return to our room. Every evening we set out on foot to explore the local dining options, and there are plenty, returning on foot, with never a concern for our safety. Wonderful place to base yourself, three blocks from the subway, taxis passing the hotel constantly. We used the subway quite a bit as well as taxis. The actual charge to our credit card turned out lower than our reservation quote. Wonderful place.

4/10 Poor

Susan, Kentucky, USA

Liked: Cleanliness
Disliked: Room comfort
Not impressed.
See above.

2/10 Terrible

Anibal

Disliked: Cleanliness, staff & service, property conditions & facilities
Un desastre, son unos delincuentes porque me cobraron tres días, y solamente estuve uno. A pesar del reclamo que yo les hice oportunamente. Por cuánto no volveré más, ni recomendaré a nadie.
Stayed 3 nights in Apr 2024
Response from La Gerencia on 9 Apr 2024
AttNo es culpa del hotel, ni de Expedia, que usted no haya podido modificar una reserva, la plataforma es muy simple de usar, y más allá de eso, hay un soporte técnico por parte de la empresa, que podría haberlo ayudado como corresponde. Tuvo tiempo para comunicarse con Expedia, y hacer las cosas bien, pero no, pretendía que el hotel, le resolviera todo al momento del check in. No funciona de ésta manera, hay una política de cancelación y se le explicó al momento de cobrar la estadía. Sinceramente, gente como usted, no suma, evaluar mal un hotel, por un error puramente suyo? Hizo la reserva, por una plataforma que no entendió, y encima tener la soberbia, de echarle la culpa al hotel? Totalmente ridículo. Por suerte, no solemos tener huéspedes como usted.Saludos,

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 2 nights in Mar 2024
Response from The Management on 9 Mar 2024
Thanks for staying with us.Regards

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfeito
Muito justa. Hotel bem localizado.
Stayed 4 nights in Dec 2023
Response from The Management on 14 Feb 2024
Thanks for staying with us.Regards

8/10 Good

Antonio Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfeito
Equipe de atendimento atenciosa e gentil. Nosso agradecimento ao Nico que nos ajudou com boas informações profissional muito educado e prestativo. Voltando a Buenos Aires ficarei no A Hotel.
Stayed 6 nights in Nov 2023
Response from La Gerencia on 24 Nov 2023
Gracias por haberse hospedado con nosotros.Saludos!

8/10 Good

Laura Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonita
Stayed 1 night in Sep 2023
Response from La Gerencia on 8 Sept 2023
Gracias por haberse hospedado con nosotros.Saludos,

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción
Buena opción, bien ubicado . Es un hotel boutique Muy buena relación costo beneficio
Stayed 1 night in Sep 2023
Response from La Gerencia on 8 Sept 2023
Gracias por haberse hospedado con nosotros.Saludos,

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la el edificio y la forma en la que está presentado.
Stayed 1 night in Apr 2023
Response from La Gerencia on 7 Apr 2023
Gracias por haberse hospedado con nosotros.Saludos,

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. El personal es muy amable.
Stayed 2 nights in Feb 2023
Response from La Gerencia on 4 Mar 2023
Gracias por haberse hospedado con nosotros.Saludos,

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. El equipo humano es muy atento y cordial.
Stayed 5 nights in Feb 2023
Response from La Gerencia on 2 Mar 2023
Gracias por haberse hospedado con nosotros.Saludos,