Ratings based on 1,988 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 18 Nov. 2019
It was in a great location and easy to get to various places. The rooms were spacious and well-appointed. Excellent value for money. Staff's description of where the parking was located was not very clear.
Comment from Hotel Management
19 Nov. 2019 by Grand Hyatt Atlanta, Hotel Management
Thank you for taking the time to leave a review about your stay with us. Your feedback is very valuable to us and we have passed your comments along to our team. Thank You
5 out of 5
by A verified traveller

Posted 16 Nov. 2019
Comment from Hotel Management
18 Nov. 2019 by Grand Hyatt Atlanta, Hotel Management
Thank you for staying with us and for taking the time to leave a review.
5 out of 5
by A verified traveller from Atlanta

Posted 12 Nov. 2019
Best pillows and service ever! Beautiful facility!
Comment from Hotel Management
13 Nov. 2019 by Grand Hyatt Atlanta, Hotel Management
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay!
4 out of 5
by A verified traveller from Chester, NY

Posted 12 Nov. 2019
Great location, property and customer service. We enjoyed our stay.
Comment from Hotel Management
13 Nov. 2019 by Grand Hyatt Atlanta, Hotel Management
Thank you for sharing your experience. We are so happy you enjoyed your stay!
5 out of 5
by A verified traveller from Houston

Posted 12 Nov. 2019
Beautiful property!!! Stunning waterfall!!! Professional staff & conveniently located
Comment from Hotel Management
13 Nov. 2019 by Grand Hyatt Atlanta, Hotel Management
Thank you for taking the time to leave a review. We are so happy you enjoyed your time with us and we hope we can welcome you back again. Thank You.
5 out of 5
by A verified traveller

Posted 11 Nov. 2019
Comment from Hotel Management
13 Nov. 2019 by Grand Hyatt Atlanta, Hotel Management
Thank you for taking the time to leave a review! We hope we can welcome you back to the Grand soon.
4 out of 5
by A verified traveller

Posted 11 Nov. 2019
Comment from Hotel Management
11 Nov. 2019 by Grand Hyatt Atlanta, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveller from Honolulu

Posted 10 Nov. 2019
This hotel is in a great location, quiet, comfortable.
Comment from Hotel Management
11 Nov. 2019 by Grand Hyatt Altanta, Hotel Management
Thank you for taking the time to leave a review!
5 out of 5
by A verified traveller

Posted 10 Nov. 2019
Comment from Hotel Management
11 Nov. 2019 by Grand Hyatt Atlanta, Hotel Management
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay!
2 out of 5
by A verified traveller

Posted 8 Nov. 2019
No room service,,, I don’t like carry outs/plastics.
Comment from Hotel Management
8 Nov. 2019 by Guest Relations Manager , Hotel Management
We're so sorry you did not enjoy your room service. We do use eco-friendly packaging for our in room deliveries. W're very sorry if it was not to your liking or if your meal was not just right. Please reach out to us directly if we can assist in any way. We hope you'll come back and stay with us again!