Ratings based on 738 Verified Reviews

4.0 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from Brisbane

Posted 13/05/2019
Security was the thing that surprised us. It was excellent. Everything very clean an nice.
4 out of 5
by A verified traveller

Posted 20/03/2019
Quiet secure central to old Broome. Shame about room service as take away but were plentiful and nic
3 out of 5
by A verified traveller

Posted 19/03/2019 on Wotif
Nice and quiet and good price, although definitely due a renovation. Also the outside chair for my room was broken
1 out of 5
by A verified traveller

Nightmare!

Posted 01/03/2019 on Hotels
The room reeked of dampness. I could not use the wardrobe for my clothes because it stank. There was a big hole in the wall near the aircon. I will never stay here again
5 out of 5
by A verified traveller from Broome

Posted 07/02/2019 on Wotif
Stayed in the newer section. Very nice and comfortable.
Comment from Hotel Management
07/02/2019 by Craig K, Hotel Management
Thank you for taking the time to tell us about your stay and glad you enjoyed. We look forward to welcoming you back when next in Beautiful Broome. Kind Regards, Craig Kelmar General Manager
4 out of 5
by A verified traveller

Posted 31/12/2018 on Wotif
Nice hotel short walk to matsos restaurant. Close to town
Comment from Hotel Management
07/02/2019 by Craig K, Hotel Management
Thank you for taking the time to tell us about your stay and glad you enjoyed. We look forward to welcoming you back when next in Beautiful Broome. Kind Regards, Craig Kelmar General Manager
2 out of 5
by A verified traveller

Posted 13/12/2018
Old and tired. Needs some work done to bring it up to scratch. 4 star hotel that felt like 3 stars
Comment from Hotel Management
07/02/2019 by Craig K, Hotel Management
Thank you for taking the time to tell us about your stay and do apologise that we have fallen short. I will share your comments with the team and hope we can welcome you back again. Kind Regards, Craig Kelmar General Manager
3 out of 5
by A verified traveller from Tom Price

Posted 12/11/2018
Rooms require a little attention on cleanliness standards
3 out of 5
by A verified traveller from Perth

Posted 21/10/2018 on Wotif
Good location, close to the hospital, good access to Matso's brewery
Comment from Hotel Management
27/10/2018 by Craig K, Hotel Management
Dear Marilyn, Thank you for taking the time to tell us about your recent stay and we definitely are located in a great location and glad you enjoyed. Thank you again for your feedback and we hope we can welcome you back again in the future. Regards, Craig Kelmar General Manager
1 out of 5
by A verified traveller from perth

Grubby rooms

Posted 02/10/2018
Room was simply grubby, stained bathroom floor tiles, not enough lighting, couldn’t open curtains because of the guy working on his car less than 1 mt from my “window/verandah”. Fencing should have been a warning, paint peeling off & squashed beer cans stuck up against the fence, the sign on the park opposite stating “no alcohol” was another indicator. Stay well away!
Comment from Hotel Management
27/10/2018 by Craig K, Hotel Management
Dear Bob, Thank you for taking the time to tell us about your recent stay and for you feedback which i will share with the team and do apologise that we have fallen short. Regards, Craig Kelmar General Manager