Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Embassy Suites by Hilton Richmond

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Indoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Overview of Embassy Suites by Hilton Richmond

8.4

Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
The price is AU$302
Price available on 31/3/2024

Explore the area

2925 Emerywood Pkwy, Richmond, VA, 23294
  • Popular LocationWaffle House5 min walk
  • Popular LocationRichmond Staples Mill Road Station4 min drive
  • Popular LocationHenrico Doctors' Hospital4 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)21 min drive
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Room options

Suite, 1 King Bed, Accessible (Roll-In Shower)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Shower

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Shower

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Corner Suite, 1 King Bed, Shower

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Bathtub

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds (3 Rooms)

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Capital Suite, 1 King Bed, Shower

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Richmond

Located in Richmond, Embassy Suites by Hilton Richmond is in the business district and near a train station. White House of the Confederacy and St. John's Episcopal Church are notable landmarks, and some of the area's popular attractions include Lewis Ginter Botanical Garden and Kings Dominion. Children's Museum of Richmond and Science Museum of Virginia are two other places to visit that come recommended.

What's nearby

  • Henrico Doctors' Hospital - 4 min drive
  • Lewis Ginter Botanical Garden - 6 min drive
  • University of Richmond - 6 min drive
  • Virginia Museum of Fine Arts - 10 min drive
  • Greater Richmond Convention Center - 11 min drive

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • Burger King - 9 min walk
  • McDonald's - 6 min walk
  • Olive Garden - 7 min walk
  • Buffalo Wild Wings - 2 min drive
  • Denny's - 2 min drive

About this property

Embassy Suites by Hilton Richmond

Hotel near Greater Richmond Convention Center
Located close to Lewis Ginter Botanical Garden, Embassy Suites by Hilton Richmond provides a free breakfast buffet, a free daily manager's reception and shopping on-site. Enjoy international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Self-parking (surcharge), express check-out and ATM/banking services
  • A ballroom, a gift shop and a TV in reception
  • 12 meeting rooms, a lift and outdoor furniture
  • Guest reviews say good things about the breakfast, helpful staff and location
Room features
All 225 rooms offer comforts, such as wet bars and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 49-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM–9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 12 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Building
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on 31 Mar 2024 start from AU$301.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Richmond pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Richmond?

Self-parking is available for USD 10.00 per day.

What time is check-in at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 AM to 6:00 AM for a fee.

What time is check-out at Embassy Suites by Hilton Richmond?

Checkout is at noon. Late checkout is available for USD 25.00.

Where is Embassy Suites by Hilton Richmond located?

Situated in the business district, this hotel is within 6 mi (10 km) of Lewis Ginter Botanical Garden, Children's Museum of Richmond and Science Museum of Virginia. Virginia Museum of Fine Arts and Black History Museum are also within 9 mi (15 km).

Embassy Suites by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1007 reviews" "
Rating 8 - Good. 241 out of 1007 reviews" "
Rating 6 - Okay. 100 out of 1007 reviews" "
Rating 4 - Poor. 64 out of 1007 reviews" "
Rating 2 - Terrible. 54 out of 1007 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the dining and the kindness of the staff.
Stayed 2 nights in Mar 2024

6/10 Okay

Emily

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Unfortunately our room was dirty when we checked in. The air conditioner was spilling water onto the floor and there was a puddle of muddy water on the side of one of the beds near the wall. Due to the water issue, it smelled stale and moldy. We ended up changing rooms and the staff was pleasant.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel. Surrounding area is a congested and I would not feel comfortable walking around after dark. Hotel is s showing some age but it is a very nice room.
Stayed 1 night in Mar 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay. Free breakfast in the morning is complete with everything you could want, we ate it for all three mornings of our stay.
Stayed 3 nights in Mar 2024

4/10 Poor

NELSON

Travelled with family
Liked: Amenities
Too many boisterous children playing all over the hotel
Stayed 3 nights in Mar 2024

2/10 Terrible

Wilmer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave the night before, the bad service with Latin people is incredible.
Stayed 2 nights in Mar 2024

10/10 Excellent

tammie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and near the hwy.
Stayed 1 night in Mar 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never leave ratings or reviews. But, this property left a very bad taste with me. Had a rather late check-in roughly around 1030-11pm. Once my wife and I entered the room we noticed there was a pile of dirty/soaking wet tolls near the bed( 10-12 it seemed like). Once noticing this i looked around the for any other issues. Noticed there was crumbs and debris all over the couch. Noticed the bathroom had another small pike of hand towels dirty and wet in the corner behind the door. Front desk did send someone up about 30 mins after telling them and going down in person. There was no apologies besides the nice young gentleman that came up to remove everything. During checkout the front desk could have cared less. During checkout I also notice there were additional charges on our invoice. When asked what these were the front desk staff could not answer me(we made no charges to the room). They did eventually remove these charges. During this process it just seemed like I was being annoyance to the staff. When simply the property was in the wrong. I will never stay at another hilton property after this experience.
Stayed 1 night in Mar 2024