Outdoor pool

Reviews of Desert Sand Motor Inn

3.5 out of 5
Desert Sand Motor Inn
357 Cobalt Street, Broken Hill, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 156 out of 504 reviews" "
Rating 8 - Good. 251 out of 504 reviews" "
Rating 6 - Okay. 61 out of 504 reviews" "
Rating 4 - Poor. 29 out of 504 reviews" "
Rating 2 - Terrible. 7 out of 504 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service was excellent but lacking some amenities such as extra towels and dish soap
Stayed 2 nights in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness
Stayed 4 nights in Feb 2024

2/10 Terrible

Sarah-Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
The place had no comunity kitchen. The rooms are presented poorly. Unable to use the wifi. Had people walking in and out all night through a loud gate right next to our room not to mention using drills upstairs at a ridiculous hour of the night. Pool area has no shade and is dirty. No room service towels toilet paper etc every morn as you should. Over rated and waste of money. Never again would I stay there
Stayed 4 nights in Dec 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

stephen

Stayed 1 night in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Nov 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Peter

Travelled with partner
There was no fly screen on the bathroom window, the back of the front door and frame was dirty., there were too many cockroaches in the room, and we only saw a staff member once and that's when we went for a swim. I think the air conditioner has seen better days.
Stayed 3 nights in Nov 2023

6/10 Okay

adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel reception was closed even though it advertised 24 hour service. The onsite restaurant closed and not just the day we arrived so that was misleading as it looked like its been closed for months.
Stayed 1 night in Oct 2023

8/10 Good

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Lauren

Stayed 1 night in Sep 2023

8/10 Good

Julie

Stayed 1 night in Sep 2023

4/10 Poor

Peter

Business traveller
No hot water. After running the shower for 10 minutes, I came to the conclusion that hot water was off the list. Very disappointing.
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Stayed 1 night in Aug 2023

10/10 Excellent

Raymond

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was a little disorganized.
Stayed 1 night in Jul 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Ngita

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Sean

Liked: Staff & service
A stayed in one of their basic rooms and was impressed by the cleanliness. The room was a bit dated (I did go for the basic room) but had all the essentials present and was well looked after. Would readily stay there again.
Stayed 5 nights in Jul 2023

6/10 Okay

David

Travelled with partner
Needs upgrading
Stayed 2 nights in Jul 2023

6/10 Okay

Ken

Liked: Staff & service
Stayed 5 nights in Jul 2023

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was a table and chairs right outside the room with an overflowing ashtray on the table. The shower could've been cleaner. The restaurant attached to the accommodation was closed and looked like it had been for some time. This was not reflected on the website where it clearly says the restaurant was open. No way it deserves any more than 2 stars. Right next door is a closed pub as well.
Stayed 1 night in Jun 2023

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, room was above average size, with toaster, kettle, a few plates and sets of cutlery, quiet air-conditioner. Needed a mirror in the bathroom and TV reception over satellite was pixelated at times due to heavy rain.
Stayed 1 night in Jul 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Unfortunately the AC did not work, but there was a heater Half the lights didn’t work and the shower dripped significantly constantly. It was spacious and comfortable.
Stayed 1 night in Jun 2023

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay at the Desert Sands. Our motel of choice when visiting the Hill!
Stayed 1 night in Jun 2023

4/10 Poor

Lee-Ann

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The entire experience was disappointing.
Stayed 1 night in Jun 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Advertised as pet friendly on Wotif. Sign on door say “strictly no pets”. Unhelpful offsite reception. No designated parking. Noisy. Dirty sheets with stains, disgusting mattress with stains and Punic hair in the seems and evidence of bed bug infestation - I’m not a pest expert but black staining in the seems with eggs and shells is pretty convincing. Spoke to the hotel and was told they couldn’t help “because I’m offsite and have no access to the computer”. I left. Still waiting for a refund. I wonder if I’ll get it! Avoid this hotel!!
Stayed 1 night in Jun 2023

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Danny

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean rooms. Renovated bathroom. Shower was only luke warm at times.
Stayed 3 nights in May 2023

8/10 Good

Boyd

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Juhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Patrick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and the room was clean. A minor issue was fixed promptly and cheerfully. Would like to see the office staffed and the restaurant open...
Stayed 2 nights in May 2023

6/10 Okay

Janine

Travelled with partner
Liked: Cleanliness, staff & service
Parking is an issue room tight and oldish
Stayed 1 night in May 2023

6/10 Okay

Azin

Stayed 2 nights in May 2023

8/10 Good

Peter

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the money. Staff were helpful. Quiet and comfortable.
Stayed 1 night in Apr 2023

6/10 Okay

Sarah

Stayed 1 night in Apr 2023

6/10 Okay

Cindie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Andrii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location.
Stayed 1 night in Apr 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, easy walk to the Main Street. The rooms were clean and tidy, but a little dated. The carpets and curtains were showing their age, with a bit of wear and tear, and could be replaced. We would be happy to stay there again.
Stayed 3 nights in Apr 2023

8/10 Good

Sonia

Travelled with partner
Liked: Staff & service
Adequate with everything we needed for an overnighter
Stayed 1 night in Apr 2023

10/10 Excellent

Mic

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place for a stop over. Plenty of room and the TV was a good size for the room, and good quality. Would go back again.
Stayed 1 night in Apr 2023

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and had all need for an extended stay
Stayed 8 nights in Mar 2023

10/10 Excellent

Howard, Highgate

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Very clean. Well appointed room. Good location for dining and access to town centre. Good value. Would highly recommend.
Stayed 1 night in Mar 2023

10/10 Excellent

Monica

We were in room 25 on the left-hand side and ground floor The complex was quiet and very comfortable. The room had a microwave, toaster, plates, bowls and cutlery.The Receptionist was very knowledgeable and friendly. Parked near the room which had a bushy palm. This caused problems getting gear out the car. Ashtrays near our room was full of cigarette butts.
Stayed 1 night in Mar 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service
In a good location in the centre of town and the rooms were clean with refillable bathroom dispensers. Not being able to open the curtains, however, made the room very dark and leaving the door open was difficult with so many smokers nearby.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sandra

Stayed 4 nights in Feb 2023

8/10 Good

Juhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean
Stayed 2 nights in Jan 2023

4/10 Poor

Nick

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Kitchen dirty,oven broken,kitchen tap dripping ( unable to be turned off)
Stayed 2 nights in Jan 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had everything we needed
Stayed 3 nights in Jan 2023