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Reviews of Broken Hill Tourist Park

3 out of 5
Broken Hill Tourist Park
142 Rakow Street, Broken Hill, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 304 reviews" "
Rating 8 - Good. 118 out of 304 reviews" "
Rating 6 - Okay. 43 out of 304 reviews" "
Rating 4 - Poor. 22 out of 304 reviews" "
Rating 2 - Terrible. 7 out of 304 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome people and service
Stayed 1 night in Mar 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick,easy accommodation
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn, West Bathurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was great, with helpful staff and assistance to make our stay welcoming. The cabin is well set out, well presented and included the amenities and kitchen with toaster, kettle, fridge and stove. Small and compact with access to the parks other amenities and attractions for the playground and pool all within easy walking from our cabin.
Stayed 1 night in Jan 2024
Response from Michelle on 1 Feb 2024
Thanks Carolyn,We are glad to hear you had a nice stay.Safe Travels The McIvor Family and The Team at Broken Hill Tourist Park.

2/10 Terrible

Kate

Stayed 1 night in Jan 2024

6/10 Okay

Elaine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was very disappointed with the cabin, it was not as clean as it should be, the stove was disgraceful. The window sills had built up dirt in the corners and along the edges. The bed itself was awful, very noisey and very uncomfortable.
Stayed 2 nights in Jan 2024
Response from :) on 1 Feb 2024
Oh no, sorry Elaine this is far from our usual service. I have passed this onto our Housekeeping and Maintenance teams.Thanks for letting us know. The McIvor Family & Team at The Broken Hill Tourist Park

8/10 Good

Leanne

Stayed 1 night in Jan 2024
Response from Michelle on 1 Feb 2024
Thanks Leanne

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved staying here, and ended up here twice within two weeks. It's a great place for families - lovely little pool, good playground, jumping pillow, close to everything in Broken Hill, and good cabins. The people at reception were very friendly and offered some great suggestions for dining. They do NOT offer a continental breakfast, as it says here on wotif.
Stayed 1 night in Dec 2023
Response from :) on 1 Feb 2024
Thanks Samantha!We are so glad to hear you enjoyed your stay.No we don't do breakfasts anymore, thank you for letting us know wotif still advises we do, I'll get in touch with them.The McIvor Family and The Team at The Broken Hill Tourist Park,

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from :) on 1 Feb 2024
Thanks Wayne

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On my way
Excellent place for my Broken Hill stopover on my way from WA to QLD.
Stayed 1 night in Dec 2023
Response from :) on 1 Feb 2024
Thanks Antony!Safe and Happy Travels.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, helpful. Enjoyed the clean pool and we found the cabins to be very clean. Will definitely come and stay again.
Stayed 1 night in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
We stayed in a two bedroom cabin, it was clean and quite comfortable. The caravan park is within a reasonable walking distance to a shopping centre, the pool and BBQ are was clean and appealing. On this day, Broken Hill was experiencing power outages. We were kept informed of this via text but it didn’t really affect us too much. We did however receive a couple of text messages warning us about theft in the area, the first one was useful the second one kind of made us worry a bit about our rental car and possessions in the car. Maybe if the property has this issue then maybe security or security gates might be a good idea. A small cafe table on the veranda would be nice too when sitting outside after a long days drive having a bight to eat and a glass of wine.
Stayed 1 night in Nov 2023

4/10 Poor

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Directions were awful, key was left but my name was not on it, difficult to access and dishes were not very clean. Also was not advised that there was no bathroom and had to walk outside to a toilet block
Stayed 1 night in Oct 2023
Response from Michelle on 1 Feb 2024
Hi Nancy,We are sorry to hear that you've had this experience somewhere.. however it could not of been at Broken Hill Tourist Park as we do not have any cabins that do not have a fully self contained bathroom.Safe & Happy Travels,The McIvor Family and The Team at Broken Hill Tourist Park.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, solid amenities, good location, would definitely stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of NSW
Great place to stay Cabin booking with two rooms was well suited and affordable for my budget
Stayed 1 night in Oct 2023

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cabin was way too small for elderly people. As it was we were upgraded but little room to move. Was expensive.
Stayed 4 nights in Oct 2023

6/10 Okay

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a mix up as their computer went down do to a power blackout but the staff were extrely apologetic and fixed issue asap.
Stayed 2 nights in Oct 2023

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Peter

Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the secure yard attached as I had a puppy to take care of.
Stayed 1 night in Aug 2023

4/10 Poor

Judi

Liked: Staff & service
Disliked: Cleanliness
The food bin was full of the previous occupants food items and waste Wasn’t particularly nice
Stayed 1 night in Aug 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning was very good and well presented had everything you needed
Stayed 1 night in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely
Stayed 1 night in Jul 2023

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Jacobus

Stayed 1 night in Jul 2023

6/10 Okay

Eric

Travelled with partner
Disliked: Staff & service
Some staff need customer service training.
Stayed 6 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness
Stayed 3 nights in Jun 2023

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overnighter
Noisy traffic including many trucks through the night. Cabins on edge of road and this is the main road through Broken Hill to Adelaide. Cabin tired and old. Someone had been smoking in it. Furniture basic and needs replacing.
Stayed 1 night in Jun 2023

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Jim

Travelled with partner
Disliked: Property conditions & facilities
Nothing to cook a meal on, they are a small Version of a donger nothing like what is advertised
Stayed 4 nights in May 2023

2/10 Terrible

adrian

Travelled with group
Disliked: Staff & service, property conditions & facilities
What did I like? The free bus to the Musicians Club on Friday night. What didnt I like? Paying a good price for a sub standard cabin. For $20 more I could have had a 4-5 star motel room nearby. The customer service from some staff was appalling and phone manner afterwards the same, We left our phone charger and cord in the cabin. We rang as soon as we realised and the woman on the phone treated us as though it was too much trouble to check the room instead putting the phone down and coming back shortly after saying there was nothing in lost property. We came here once before in 2016 and were disappointed then. We had hoped they lifted their game or new owners but it seems nothing has changed. Dont waste your time here. Go to a motel/hotel
Stayed 2 nights in Apr 2023

8/10 Good

Jan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large enough for us. It was clean and staff were lovely
Stayed 2 nights in May 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Good location, a bit of travel to shops, cabins are older and need some love but had a great stay
Stayed 2 nights in Apr 2023

6/10 Okay

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean,
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, easy access to Broken Hill
Stayed 2 nights in Apr 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

racel

Stayed 1 night in Apr 2023

8/10 Good

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The banging of the front door was so bad we had to shove paper in it, but overall it was ok a stay
Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent facilities. Cabin was spacious and well equipped.
Stayed 1 night in Mar 2023

10/10 Excellent

Rosette

Liked: Staff & service
Stayed 2 nights in Mar 2023

4/10 Poor

Michelle

Stayed 1 night in Mar 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the cleanest cabins I have ever stayed in and the staff are lovely
Stayed 2 nights in Mar 2023

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrived early 1pm and room wasn’t ready, which i could accept, so left to have a coffee and advised I would receive a call when room done. Two and a half hours later, we returned to be advised I had been forgotten. Room backed onto main highway, and had the opportunity to listen to every road train passing by. Probably reluctant to stay there again.
Stayed 1 night in Mar 2023

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just a quick stop over room a bit dated and basic but swimming pool was nice and clean.
Stayed 1 night in Feb 2023

8/10 Good

Joanne

Stayed 1 night in Jan 2023