All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very central to shopping centre with all amenities and undercover safe parking.
Breaky on the go provided and lockable parking the room was a self contained studio and had everything we needed
debbie
Stayed 1 night in Feb 2024
Response from Saurav Prasad - Area General Manager on 19 Feb 2024
Thank you for the wonderful stay and feedback and we look forward to hosting you again.
10/10 Excellent
Liam
Business traveller, Travelled with partner
13 Feb 2024
Liked: Amenities
The staff were great. The place was clean and tidy. We will be back again.
Liam
Stayed 1 night in Feb 2024
Response from Saurav Prasad - Area General Manager on 16 Feb 2024
Thank you for the recent stay and feedback and we look forward to hosting you again
The rooms were great, quiet location, close to shops, free coffee in the morning with grab and go items!
Super friendly staff!
Pet friendly room was good!
Happy days
Harry
Stayed 3 nights in Jan 2024
Response from Saurav Prasad - Area General Manager on 26 Jan 2024
Thank you for the lovely stay and feedback and look forward to seeing you again.,
Property was excellent however biggest disappointment was the reception. I paid and pre-checked in online day before checking in but I was made to wait at the lobby for a room while two other guests who just walked in and paid at the counter were given rooms before me. It was quite disappointing.
Jon
Stayed 1 night in Dec 2023
Response from Saurav Prasad - Area General Manager on 30 Dec 2023
Dear Jon,Thank you for the feedback and stay and I will surely address this with the team to ensure that these errors do not happen again, and we look forward to seeing you again.
Very friendly, efficient and professional meet and greet at reception. My room on the top floor was very spacious for a studio and very comfortable all round.
I will definitely recommend Quest Chermside to others.
Colin
Stayed 1 night in Oct 2023
Response from Saurav Prasad - Area General Manager on 3 Nov 2023
Dear Colin,Thank you for the valued feedback and stay and we look forward to seeing you again in future.Regards
10/10 Excellent
Nilesh
Business traveller
28 Oct 2023
Liked: Cleanliness, room comfort
October in Brisbane
Very convenient location and apartment is well managed and very clean
Nilesh
Stayed 1 night in Oct 2023
Response from Saurav Prasad - Area General Manager on 28 Oct 2023
Thank you for the valued feedback, Nilesh and we look forward to seeing you again.Regards,
Great spacious 1 b/r apartment with kitchen, washer/dryer.
Convenient location. Walking distance, approx 100m to Westfield Chermside. Also bus terminal across the road. Walking distance to Kedron Wavell Servicemen's Club for a great feed. Grab and go breakfast also pretty good
Would definitely stay again and recommend
LYNNE
Stayed 3 nights in Jun 2023
Response from Saurav Prasad - Area General Manager on 19 June 2023
Dear Lynne,Thank you for the recent stay and feedback and we look forward to seeing you again in future.
8/10 Good
Ayesha
Travelled with family
19 Mar 2023
Liked: Cleanliness, amenities
The staff were very friendly and helpful. The building is in need of some updating and the rooms had some minor issues, which included a strong odour coming from toilet. It was only noticeable when entering the room after time outside. Not enough of an issue to offset the convenience of walking distance to water park and Westfield. Would stay again.
Great customer service from the staff (particularly the receptionist) who were very helpful and welcoming. Suite was clean, well presented with a very comfortable bed.
Margie
Stayed 1 night in Mar 2023
Response from Monika on 14 Mar 2023
Hi Margie, Thank you for providing feedback about your stay at Quest Chermside. I’m thrilled that you enjoyed your stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Monika BuissonGeneral Manager
Hi Judy, Thank you for providing feedback about your stay at Quest Chermside. I’m thrilled that you enjoyed your stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Monika BuissonGeneral Manager
6/10 Okay
Suzie
Travelled with partner
26 Feb 2023
Could not get wifi to work, even after following instructions given. Couldn't get assistance as after hours. My sheets had stains on them. No fly screens so couldnt have fresh air coming into room
Suzie
Stayed 1 night in Feb 2023
Response from Monika on 14 Mar 2023
Hi Suzie, Thank you for choosing to stay at Quest Chermside and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest.Kind Regards,Monika BuissonGeneral Manager
10/10 Excellent
Bruce
21 Jan 2023
Bruce
Stayed 1 night in Jan 2023
Response from Monika on 14 Mar 2023
Hi Bruce, Thank you for providing feedback about your stay at Quest Chermside. I’m thrilled that you enjoyed your stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Monika BuissonGeneral Manager
Hi Roslyn, Thank you for providing feedback about your stay at Quest Chermside. I’m thrilled that you enjoyed your stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Monika BuissonGeneral Manager
10/10 Excellent
David
15 Jan 2023
David
Stayed 1 night in Jan 2023
Response from Monika on 14 Mar 2023
Hi David, Thank you for providing feedback about your stay at Quest Chermside. I’m thrilled that you enjoyed your stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Monika BuissonGeneral Manager
Staff were friendly. Right next to chermside. Room was clean
Shanara
Stayed 2 nights in Sep 2022
Response from Monika on 20 Sept 2022
Hi Shanara, Thank you for providing feedback about your stay at Quest Chermside. I’m thrilled that you enjoyed the experience and that you found our staff accommodating and our location and apartments suitable. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Monika BuissonGeneral Manager
We had problems with our keycards working each time we stayed there. Very quickly replaced though.
Dael
Stayed 3 nights in Jul 2022
Response from Quest Chermside on 24 Aug 2022
Hi Dael,Thank you for staying with us and taking the time to share feedback from your stay. Apologies for the issues you experienced while staying with your keycards. A few weeks ago we upgraded our key system so this kind of issue won't happen again.Thanks for staying and I hope we might have the opportunity to welcome you back again in the future. Kind Regards,Quest Chermside
Not the best system to get an out of the carpark needs more refinement. Rooms were great just the right size for the stay and very comfortable. Noise was an issue with many sirens going off and helicopters getting to the hospital up the road . Location was perfect access to everything you needed. Overall perfect service and location just needs a little refinement in certain things to make it 5 star location
Anthony
Stayed 3 nights in Mar 2022
4/10 Poor
Paul
Travelled with group
15 Mar 2022
Unfortunately there were quite a few negatives about my stay here. Just to summarise:
- Room smelt like dog (it is a pet friendly place apparently and gets cleaned?)
- Cigarette butt left in ash tray on balcony (I'm a non-smoker so definitely not mine...)
- Stains on fitted bed sheet (found 3 stains approx size of 20c coin. Lucky these were in the middle of the bed so we slept on the edges of the bed.)
- Found someone's old sock on the floor at the base of the bed
Great stay! Love the spaciousness of my little apartment, the views out over the area especially at night, and the proximity to so many great food places. Staff were very helpful, especially when things went glitchy with the car park access (thank you for lending me a robust swipe card!).
Janette
Stayed 9 nights in Feb 2022
Response from GM on 20 Feb 2022
Dear Janette,
Thank you for providing feedback about your stay at Quest Chermside. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team.
We look forward to welcoming you back to Quest Apartment Hotels soon.
Kind Regards,
James Cunningham
General Manager
Thank you for staying with, we appreciate your comments!
10/10 Excellent
Verified traveller
Travelled with partner
30 June 2020
Liked: Cleanliness
Service was great. Room was excellent. Convenient location.
Verified traveller
Stayed 1 night in Jun 2020
Response from Ivy on 2 July 2020
Thank you for your lovely review and comments! We are pleased to see that you enjoyed your stay with us and found our location and facilities suitable. We hope to have the pleasure in welcoming you back again in the future.
10/10 Excellent
Verified traveller
8 June 2020
Verified traveller
Stayed 2 nights in Jun 2020
Response from Amit Visodiya, Hotel Operations Manager on 10 June 2020
Thank you for the support and rating us 5 out of 5. I hope you can return and will stay again soon. Kind Regards
10/10 Excellent
Verified traveller
21 May 2020
The after hours manager was very understanding/accommodating of our needs and our room was modern, clean and extremely comfortable. The free parking was appreciated and location near Westfield Chermside convenient.
Verified traveller
Stayed 1 night in May 2020
Response from Quest Chermside on 26 May 2020
Thank you so much for taking time to provide feedback, we glade that you have enjoyed your stay with us. We are looking forward to welcome you back again.
10/10 Excellent
Shargregoire, Paradise Point
Travelled with partner
13 Mar 2020
Liked: Cleanliness
Very comfortable and well located with easy access to Chermside shops and Kedron RSL.
Shargregoire
Stayed 2 nights in Mar 2020
Response from Amit Visodiya, Operations Manager on 3 June 2020
Thank you for the support and rating us 5 out of 5. I hope you can return and will stay again soon. Kind Regards