Studio Family

Reviews of Nightcap at Camp Hill Hotel

3.5 out of 5
Nightcap at Camp Hill Hotel
724 Old Cleveland Road, Camp Hill, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 128 reviews" "
Rating 8 - Good. 47 out of 128 reviews" "
Rating 6 - Okay. 20 out of 128 reviews" "
Rating 4 - Poor. 7 out of 128 reviews" "
Rating 2 - Terrible. 9 out of 128 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hi Susan, thank you for the 5 star review we are glad you enjoyed your stay. Hope to see you again sometime soon

8/10 Good

Adam

Stayed 4 nights in Feb 2024

8/10 Good

John, Cordalba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 days over christmas as my brother lives nearby. Rooms were comfortable, clean and tidy. A/C worked well. Only real gripe is poor lighting in the bathroom.
Stayed 2 nights in Dec 2023
Response from Emily on 2 Jan 2024
Hi John thank you for your review, we will definitely look into the lighting in the future. hope to see you again.

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great complimentary gifts. Not much storage for toiletries in the bathroom and could do with another towel rail as not enough room to hang all our towels.
Stayed 1 night in Dec 2023

6/10 Okay

Dale

Travelled with partner
Liked: Cleanliness, staff & service
Clean, but out dated.
Stayed 1 night in Oct 2023
Response from EH on 26 Oct 2023
Hi Dale, Thank you for your review.Camp Hill team

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel fit-out is very nice. The rooms are comfortable. It was perfectly located for our sports commitments close by. The bistro was a great dinner option.
Stayed 1 night in Sep 2023
Response from EH on 26 Oct 2023
Hi Karen, we are glad you enjoyed your stay and thank you for the review!Camp Hill Team

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from EH on 26 Oct 2023
Hi Graham thank you for your review we are glad you enjoyed your stay. Kind Regards Camp Hill Team

2/10 Terrible

Liam

Disliked: Staff & service
The propert cancelled my booking because I turned up late, even after using their online checkin. Said they would give me a refund but when I applied for a refund they declined it. Didn’t get a credit or anything. Took my $540 and left me on the curb.
Stayed 3 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay, very clean and comfortable. Only disadvantage (for us with difficulty tackling stairs) was no lift, but staff members offered their help if we needed it.
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
cant complain for a motel
Stayed 2 nights in Jun 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Suites location and everything was convenient and food was great, rooms were real good too.
Stayed 4 nights in Jun 2023

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Because I was working in the area I was only there of a night but it was very quiet and room service and food was excellent.
Stayed 4 nights in May 2023
Response from Camp Hill on 22 May 2023
Hi AdamThanks for the feedback. Hope we see you next time you're in the area.Regards,The Camp Hill Team

6/10 Okay

Christopher

Liked: Cleanliness

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Its a pub. Lets get that out of the way. Now, the bistro and pub are great. The room was just a bed and thats fine. The facilities were clean but eater pressure was very much an issue. Otherwise fine.
Stayed 1 night in Apr 2023
Response from Camp Hill on 22 May 2023
Hi NigelThanks for the review. Appreciate the feedback. Sorry about the water pressure. Hope we see you again.Regards,The Camp Hill Team

6/10 Okay

Janeene

Stayed 1 night in Feb 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gear place. Very clean. Staff really friendly and helpful. Location not the best but buses along road out front of hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Christian

Business traveller
Disliked: Amenities, property conditions & facilities
Drunken people yelling at night. Toilets down the hall way.

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly
Response from The Camp Hill Team on 14 Jan 2023
Hi MargaretThanks for the feedback, hope we see you again soon.The Camp Hill Team

6/10 Okay

Nhlanhla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place is under reconstruction and does not look like what was advertised on expedia. Fan in the bathroom very noisy all night. Cannot be switched off. Light outside very bright all night. Ryan at reception was AMAZING and made sure i was safely in my room. NOTIFICATION OF RENOVATIONS should be put on expedia.
Stayed 1 night in Oct 2022
Response from The Camp Hill Team on 24 Oct 2022
Hi NhlanhlaThanks for the feedback, glad Ryan looked after you and we'll work on letting people about the renos. Hope we see you again.Regards,The Camp Hill Team

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they are renovating the rooms were clean and quiet. Staff were happy to assist
Stayed 3 nights in Oct 2022
Response from The Camp Hill Team on 24 Oct 2022
Thanks Peter. Hope we see you again soon.Regards,The Camp Hill Team

8/10 Good

Colleen, Greenslopes

Stayed 3 nights in Sep 2022

2/10 Terrible

Heather

Stayed 1 night in Sep 2022

4/10 Poor

Thian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You can hear people's doors slam when they go to bathroom. So all night you will get woken up and also early in the morning. Not a place to go if you need your sleep
Stayed 1 night in Aug 2022
Response from The Camp Hill Team on 3 Sept 2022
Hi ThianThanks for the feedback, sorry we missed the mark and appreciate you letting us know.The Camp Hill Team

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities
I loved that it was quiet while sleeping at night. Everything was nice and convenient
Stayed 1 night in Aug 2022
Response from The Camp Hill Team on 28 Aug 2022
Hi KenThanks for the feedback. Hope we see you again soon. The Camp Hill Team

10/10 Excellent

CHAEEUN

Liked: Cleanliness, staff & service, amenities
Facility is well maintained although it’s old.staff is kind and room is clean, air conditioner works well. Rare place to find in budget !
Stayed 2 nights in Aug 2022
Response from The Camp Hill Team on 27 Aug 2022
Thanks Chaeeun, hope we see you again.The Camp Hill Team

10/10 Excellent

Julee

Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and very convenient.
Stayed 2 nights in Aug 2022
Response from Camp Hill Team on 16 Aug 2022
Thanks Michael, hope to see you again soon. The Camp hill Team

8/10 Good

Melonie

Travelled with partner
Liked: Cleanliness, staff & service
You get what you pay for. Room was clean. Staff was very helpful.
Stayed 2 nights in Aug 2022
Response from The Camp Hill Team on 16 Aug 2022
Thanks Melonie, hope we see you again soon. The Camp Hill Team

2/10 Terrible

Neville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had Paid the account on line through Wo tif but it wasn't received at the time of checking in, as I was travelling from interstate I had to pay again
Stayed 1 night in Jul 2022
Response from The Camp Hill Team on 16 Aug 2022
Hi Neville Apologies for the mess around, hopefully we've got it sorted. hope to see you again. The Camp Hill Team

10/10 Excellent

JIANGUO

Liked: Staff & service
Good
Stayed 1 night in Jul 2022
Response from Camp Hill Hotel on 5 Aug 2022
Hi Jianguo Thanks for your feedback. Hope to see you again soon. Regards, The Camp Hill Team

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, very friendly and helpful. My room had no window but was very comfortable. The bed was super comfy and was serviced every day. It’s an expensive stay for essentially a windowless room, no pool or gym and a pretty average location, though.
Stayed 3 nights in Jul 2022
Response from Camp hill Hotel on 5 Aug 2022
Hi Nadia Appreciate the feedback, hope to see you again. Regards, The Camp Hill Team

8/10 Good

Ian

Stayed 1 night in Jul 2022

6/10 Okay

Fernando De

Stayed 2 nights in Jun 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you are traveling to Brisbane and want to stay in the area.
Stayed 3 nights in Jun 2022
Response from Camp Hill on 29 June 2022
Hi Graham Thanks for the review, hope to see you again soon. The Camp Hill Team

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a pleasant stay.
Stayed 4 nights in Jun 2022
Response from Camp Hill Hotel on 19 June 2022
Hi Graham, Thank you for your review. So happy to hear you enjoyed your stay with us. Look forward to seeing you next time! Kind Regards Camp Hill Hotel Management Team

10/10 Excellent

Fernando De

Liked: Cleanliness, staff & service, property conditions & facilities
it did its job..just a place to sleep in . make sure to bring your water bottle...as they only supply two small bottles of water... but for the price it did what it should..no fuss...
Stayed 1 night in May 2022
Response from Camp Hill Hotel on 19 June 2022
Hi Fernando, Thank you for the great review! Next time you stay and need anything at all just let our lovely staff members know so we can assist post haste. Kind Regards Camp Hill Hotel Management Team

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service Cleanliness
Stayed 5 nights in May 2022
Response from Camp Hill Hotel on 19 June 2022
Hi James, Thank you for the great review! So glad you enjoyed your stay. Kind Regards Camp Hill Hotel Management Team

2/10 Terrible

Richard

Travelled with group
Disliked: Amenities, property conditions & facilities
Toilets are up to 50 metres away from your room. - Don't forget your key in the middle of the night... Noisy neighbours my as well have been in your room
Stayed 2 nights in Apr 2022
Response from Camp Hill Hotel on 12 May 2022
Hi Richard, Thank you for the feedback! Any issues you may occur on your stay please inform management so we can rectify any issues post haste we are here till 4am every day. Thank you. Kind Regards Management Team

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price can’t really complain, bed was very comfortable, some of the bathroom updated, but showers and toilets could do with a update, also could not lock one of the shower cubicles, but overall was good, the person who organised my key very friendly and helpful.
Stayed 1 night in Apr 2022
Response from Jay McFarland on 13 Apr 2022
Good Afternoon Cheryl, Thank you so much for your feedback, we strive to have a 100% customer satisfaction rate and your feedback is valuable. We look forward to seeing you again at our Nightcap hotel.

6/10 Okay

Gerrard

Travelled with group
Disliked: Amenities, property conditions & facilities
Shared shower and toilets was pretty shabby
Stayed 1 night in Apr 2022
Response from Camp Hill Hotel on 6 Apr 2022
Hi Gerrard Thanks for the feedback, we're hoping to get these updated in the near future. Kind Regards, The Camp Hill Team

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and simple.
Stayed 2 nights in Mar 2022
Response from Camphill hotel on 2 Apr 2022
Thanks for the great review Glenn!

6/10 Okay

David

Business traveller
Liked: Staff & service
Great room no knife fork’s or spoons and an awful smell in the foyer
Stayed 1 night in Feb 2022
Response from Camp Hill Hotel Team on 1 Mar 2022
Hi David, Thank you for the feed back and review muchly appreciated! Unfortunately due to the severe weather we have just incurred our hotel had a bit of a leak in the foyer area and we are trying our best to dry it and deodorize it. Our rooms only stock certain things so if there is anything you need on your stay make sure to ask our lovely staff for what you are after we are more than happy to accommodate. Thank you. Kind Regards Camp Hill Hotel Management Team

8/10 Good

Pavol

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very feiendly and helpful as always room was clean lovely gesture each time we stay for guests to get a welcome drink
Stayed 1 night in Jan 2022
Response from Camp Hill Hotel Team on 20 Jan 2022
Hi Jason, Thank you so much for your review and feedback. We are so glad t o hear you enjoyed your stay. We look forward to seeing you next time! Kind Regards Camp Hill Hotel Team

4/10 Poor

Le

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean room but shared bathroom & toilets makes it an inconvenience. A shame really.
Stayed 1 night in Jan 2022
Response from Camp Hill Hotel Team on 5 Jan 2022
Hi Le, Thank you for your review, we appreciate the feedback. I'm sorry for the inconvenience this may have caused you. Next time you stay if our ensuited rooms are available we can look into moving your booking you made into one of these. Kind Regards Camp Hill Hotel Management Team

8/10 Good

David

Stayed 1 night in Nov 2021
Response from Camp Hill Hotel Team on 1 Mar 2022
Hi David, Thank you for the review! Kind Regards Camp Hill Hotel Team

10/10 Excellent

Christine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awsome
Stayed 2 nights in Oct 2021
Response from Camp hill hotel on 12 Nov 2021
Thanks for the great review!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and alright for an overnight stay. Communal toilets/showers were a bit old.
Stayed 2 nights in Jun 2021
Response from camphillhotel on 3 July 2021
Thanks for the great review. hope to see you again soon!