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Stayed here for 2 days over christmas as my brother lives nearby. Rooms were comfortable, clean and tidy. A/C worked well. Only real gripe is poor lighting in the bathroom.
John
Stayed 2 nights in Dec 2023
Response from Emily on 2 Jan 2024
Hi John thank you for your review, we will definitely look into the lighting in the future. hope to see you again.
Very clean room with great complimentary gifts. Not much storage for toiletries in the bathroom and could do with another towel rail as not enough room to hang all our towels.
The hotel fit-out is very nice. The rooms are comfortable. It was perfectly located for our sports commitments close by. The bistro was a great dinner option.
Karen
Stayed 1 night in Sep 2023
Response from EH on 26 Oct 2023
Hi Karen, we are glad you enjoyed your stay and thank you for the review!Camp Hill Team
Hi Graham thank you for your review we are glad you enjoyed your stay. Kind Regards Camp Hill Team
2/10 Terrible
Liam
21 Aug 2023
Disliked: Staff & service
The propert cancelled my booking because I turned up late, even after using their online checkin.
Said they would give me a refund but when I applied for a refund they declined it. Didn’t get a credit or anything. Took my $540 and left me on the curb.
Thoroughly enjoyed our stay, very clean and comfortable. Only disadvantage (for us with difficulty tackling stairs) was no lift, but staff members offered their help if we needed it.
Its a pub. Lets get that out of the way. Now, the bistro and pub are great. The room was just a bed and thats fine. The facilities were clean but eater pressure was very much an issue. Otherwise fine.
Nigel
Stayed 1 night in Apr 2023
Response from Camp Hill on 22 May 2023
Hi NigelThanks for the review. Appreciate the feedback. Sorry about the water pressure. Hope we see you again.Regards,The Camp Hill Team
Hi MargaretThanks for the feedback, hope we see you again soon.The Camp Hill Team
6/10 Okay
Nhlanhla
15 Oct 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place is under reconstruction and does not look like what was advertised on expedia. Fan in the bathroom very noisy all night. Cannot be switched off. Light outside very bright all night.
Ryan at reception was AMAZING and made sure i was safely in my room. NOTIFICATION OF RENOVATIONS should be put on expedia.
Nhlanhla
Stayed 1 night in Oct 2022
Response from The Camp Hill Team on 24 Oct 2022
Hi NhlanhlaThanks for the feedback, glad Ryan looked after you and we'll work on letting people about the renos. Hope we see you again.Regards,The Camp Hill Team
You can hear people's doors slam when they go to bathroom. So all night you will get woken up and also early in the morning. Not a place to go if you need your sleep
Thian
Stayed 1 night in Aug 2022
Response from The Camp Hill Team on 3 Sept 2022
Hi ThianThanks for the feedback, sorry we missed the mark and appreciate you letting us know.The Camp Hill Team
I had Paid the account on line through Wo tif but it wasn't received at the time of checking in, as I was travelling from interstate I had to pay again
Neville
Stayed 1 night in Jul 2022
Response from The Camp Hill Team on 16 Aug 2022
Hi Neville
Apologies for the mess around, hopefully we've got it sorted. hope to see you again.
The Camp Hill Team
10/10 Excellent
JIANGUO
12 July 2022
Liked: Staff & service
Good
JIANGUO
Stayed 1 night in Jul 2022
Response from Camp Hill Hotel on 5 Aug 2022
Hi Jianguo
Thanks for your feedback. Hope to see you again soon.
Regards,
The Camp Hill Team
The staff were great, very friendly and helpful. My room had no window but was very comfortable. The bed was super comfy and was serviced every day. It’s an expensive stay for essentially a windowless room, no pool or gym and a pretty average location, though.
Nadia
Stayed 3 nights in Jul 2022
Response from Camp hill Hotel on 5 Aug 2022
Hi Nadia
Appreciate the feedback, hope to see you again.
Regards,
The Camp Hill Team
Hi Graham,
Thank you for your review. So happy to hear you enjoyed your stay with us. Look forward to seeing you next time!
Kind Regards
Camp Hill Hotel Management Team
it did its job..just a place to sleep in .
make sure to bring your water bottle...as they only supply two small bottles of water...
but for the price it did what it should..no fuss...
Fernando De
Stayed 1 night in May 2022
Response from Camp Hill Hotel on 19 June 2022
Hi Fernando,
Thank you for the great review! Next time you stay and need anything at all just let our lovely staff members know so we can assist post haste.
Kind Regards
Camp Hill Hotel Management Team
Toilets are up to 50 metres away from your room. - Don't forget your key in the middle of the night...
Noisy neighbours my as well have been in your room
Richard
Stayed 2 nights in Apr 2022
Response from Camp Hill Hotel on 12 May 2022
Hi Richard,
Thank you for the feedback! Any issues you may occur on your stay please inform management so we can rectify any issues post haste we are here till 4am every day. Thank you.
Kind Regards
Management Team
For the price can’t really complain, bed was very comfortable, some of the bathroom updated, but showers and toilets could do with a update, also could not lock one of the shower cubicles, but overall was good, the person who organised my key very friendly and helpful.
Cheryl
Stayed 1 night in Apr 2022
Response from Jay McFarland on 13 Apr 2022
Good Afternoon Cheryl,
Thank you so much for your feedback, we strive to have a 100% customer satisfaction rate and your feedback is valuable.
We look forward to seeing you again at our Nightcap hotel.
Great room no knife fork’s or spoons and an awful smell in the foyer
David
Stayed 1 night in Feb 2022
Response from Camp Hill Hotel Team on 1 Mar 2022
Hi David,
Thank you for the feed back and review muchly appreciated! Unfortunately due to the severe weather we have just incurred our hotel had a bit of a leak in the foyer area and we are trying our best to dry it and deodorize it. Our rooms only stock certain things so if there is anything you need on your stay make sure to ask our lovely staff for what you are after we are more than happy to accommodate. Thank you.
Kind Regards
Camp Hill Hotel Management Team
Staff very feiendly and helpful as always room was clean lovely gesture each time we stay for guests to get a welcome drink
Jason
Stayed 1 night in Jan 2022
Response from Camp Hill Hotel Team on 20 Jan 2022
Hi Jason,
Thank you so much for your review and feedback. We are so glad t o hear you enjoyed your stay. We look forward to seeing you next time!
Kind Regards
Camp Hill Hotel Team
Nice clean room but shared bathroom & toilets makes it an inconvenience. A shame really.
Le
Stayed 1 night in Jan 2022
Response from Camp Hill Hotel Team on 5 Jan 2022
Hi Le,
Thank you for your review, we appreciate the feedback. I'm sorry for the inconvenience this may have caused you. Next time you stay if our ensuited rooms are available we can look into moving your booking you made into one of these.
Kind Regards
Camp Hill Hotel Management Team
8/10 Good
David
28 Nov 2021
David
Stayed 1 night in Nov 2021
Response from Camp Hill Hotel Team on 1 Mar 2022
Hi David,
Thank you for the review!
Kind Regards
Camp Hill Hotel Team