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Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.0 out of 5 Very good
993 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Air conditioning
Spa
Restaurant
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationQueen Street Mall7 min walk
Popular LocationBrisbane Private Hospital9 min walk
Popular LocationRoma Street Parkland14 min walk
AirportBrisbane, QLD (BNE)24 min drive

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  • Superior Double Room, 2 Double Beds, City View

    4.3/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 4
    More detailsSuperior Double Room, 2 Double Beds, City View
  • Superior Room, 1 Queen Bed, City View

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room, 1 Queen Bed, City View
  • Superior Room, 1 Queen Bed, River View

    3.8/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room, 1 Queen Bed, River View
  • Deluxe Room, 1 King Bed, River View

    4/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed, River View
  • Privilege, Room, 1 Queen Bed, River View

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsPrivilege, Room, 1 Queen Bed, River View
  • Superior Double Room, 2 Double Beds, River View

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 4
    More detailsSuperior Double Room, 2 Double Beds, River View

About this area

Brisbane

Located in Brisbane, Mercure Hotel Brisbane is in the city centre and on the riverwalk. The area's natural beauty can be seen at Southbank Parklands and Roma Street Parkland, while Museum of Brisbane and Gallery of Modern Art are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Suncorp Stadium.
View map
Popular Location

What's nearby

  • Queen Street Mall - 7 min walk
  • Brisbane Private Hospital - 9 min walk
  • Brisbane Botanic Gardens - 13 min walk
  • Roma Street Parkland - 14 min walk
  • Brisbane Convention and Exhibition Centre - 17 min walk

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • AirportBrisbane, QLD (BNE) - 24 min drive

Restaurants

  • MRepublic Restaurant — 1 min walk
  • Eat Street Northshore - 11 min drive

About this property

Mercure Hotel Brisbane

Luxury Brisbane hotel in Brisbane Central Business District, walk to Queen Street Mall
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Other amenities include a bar/lounge, a sauna and WiFi in public areas. All 194 rooms offer WiFi, 24-hour room service and plasma TVs with satellite channels. Minibars, coffee/tea makers and free newspapers are among the other amenities available to guests.
Mercure Hotel Brisbane offers 194 forms of accommodation with minibars and a safe. Plasma televisions come with satellite channels. Bathrooms include a shower, bathrobes and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per day)
  • Available in some public areas: WiFi (AUD 15 per day)

Parking and public transport

  • Self parking: AUD 36 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 16 September 2020 to 31 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per day (rates may vary)
  • Self-parking fee: AUD 36 per night
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mercure Hotel Brisbane
Mercure Brisbane
Mercure Hotel Brisbane Hotel
Mercure Hotel Brisbane Brisbane
Mercure Hotel Brisbane Hotel Brisbane

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel Brisbane and receive a full refund?
Yes, Mercure Hotel Brisbane offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel Brisbane cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Hotel Brisbane have a pool?
Yes, this property has an outdoor pool.
Is Mercure Hotel Brisbane pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Hotel Brisbane?
Self-parking is available for AUD 36 per night. Limited spots are available.
What time is check-in at Mercure Hotel Brisbane?
Check-in is from 2:00 PM to anytime.
What time is check-out at Mercure Hotel Brisbane?
Checkout is at 11 AM.
Where is Mercure Hotel Brisbane located?
Located in Brisbane Central Business District, this luxury hotel is within a 5-minute walk of Brisbane City Hall and Treasury Casino. King George Square and Museum of Brisbane are also within 10 minutes. Brisbane Roma Street Station is 8 minutes by foot and Brisbane Central Station is 9 minutes.
4.0
Very good
993 reviews
5 - Excellent
353
4 - Good
417
3 - Okay
144
2 - Poor
51
1 - Terrible
28

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was atrocious. The carpark under the building was full when we arrived, so we were told to head around to Tank Street and park there. Still the same price - $36 a night. We then had to lug our luggage back to the Mercure. Then upon leaving we had to lug our luggage all the way back up the hill to Tank Street. The doors with the elevators were locked, so we had to walk up the inside of the carpark all while carrying our luggage. THEN when we go to the boom gate, the pin code the Mercure gave us wouldn’t let us out - there were no attendants on duty so had tried ringing - no answer - tried the intercom - waited waited waited for a reply. Finally the gentleman just let us out because there was a car waiting behind us. It was a very disappointing end to a fabulous weekend.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the view on the river side is great.
Stayed 1 night in Feb 2020

4/5 Good

Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities
This hotel is ok. While the rooms are tiny they are nice. The bed is comfy.the bathroom is nice however there is no door on the shower which causes most things to get wet as the water splashed out. For the price you pay I would think that WIFI would be included. Unless you join up to their loyalty program you pay $10 for WIFI. Parking is not included so it will cost you $36 for the night. There cheaper hotels around the area that you need to pay for these and honestly I would rather stay there if these are not included in the price.
Stayed 1 night in Mar 2020