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Usually this hotel is pretty good, however, this round there is some construction happening opposite the hotel, and it was a bit noisy during early morning.
Zhi
Stayed 4 nights in Apr 2024
Response from The Reservations Team on 15 Apr 2024
Dear Zhi, Thanks for sharing your experience with us! It's great to hear that we have continued to exceed expectations and are thrilled you choose to stay with us. We understand that the construction noise from across the street was a bit disruptive this time around and are disappointed it disrupted your stay. We'll definitely take note of your feedback to see how we can make improvements for our guests if construction is around the property. We look forward to welcoming you back soon! Kind regards
Response from The Reservations Team on 15 Apr 2024
Dear Wayne,Thanks for your rating. If there's anything specific you'd like to share about your experience or if you have any feedback for us, we'd love to hear it. Your input helps us improve and ensures that we continue to provide great experiences for all our guests!Kind regards,
Affordable comfortable accommodation.
Terrific breakfast included.
Walkable to central station & train to airport.
Michelle
Stayed 2 nights in Apr 2024
Response from The Reservations Team on 11 Apr 2024
Dear Michelle, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and enjoyed our comfortable, and delicious breakfast facilities. We are already looking forward to welcoming you back for another stay soon. Kind regards
Response from The Reservations Team on 11 Apr 2024
Dear Jesus, Thank you for taking the time to leave such a positive review. It is great to see you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards,
Hotel was clean and neat and very conveniently located. Overall a great hotel. my only complaint was the bathroom is not private which i thought was strange for a room with twin beds
Lisa
Stayed 3 nights in Mar 2024
Response from Reservations on 4 Apr 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
I liked everything about this hotel,as I've stayed there a few times and each stay is the same as the last excellent.
Manuel
Stayed 4 nights in Feb 2024
Response from Reservations on 15 Feb 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
6/10 Okay
William
21 Jan 2024
Liked: Cleanliness, staff & service, amenities
Good for the price but little things; bins didn't have liners, there were only thin transparent curtains so sunlight blinds you at 5am, no hangers in the wardrobe, things that like. But great location, free breakfast, and very easy checkin
William
Stayed 1 night in Jan 2024
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
6/10 Okay
Harshid
16 Jan 2024
Harshid
Stayed 3 nights in Jan 2024
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Friendly welcome from efficient staff. Good choices for breakfast, which was included in room rate. Great facilities and would be happy to stay here again if visiting Brisbane in the future.
Brian
Stayed 1 night in Jan 2024
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Everything about this establishment was fantastic I have stayed there a few times and i can't fault it at all especially the staff they where all wonderful.
manuel
Stayed 4 nights in Dec 2023
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
10/10 Excellent
Joemier
24 Dec 2023
Joemier
Stayed 7 nights in Dec 2023
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
I had a big problem that I needed help with whilst staying at the Holiday Inn Express in Brisbane. The staff did not hesitate when I asked for their help. I am very grateful to all of them.
Margaret
Stayed 5 nights in Nov 2023
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
6/10 Okay
KOREAEASTWEST
11 Nov 2023
KOREAEASTWEST
Stayed 4 nights in Nov 2023
Response from Reservations on 14 Nov 2023
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
6/10 Okay
Karen
9 Nov 2023
Liked: Cleanliness
Breakfast was very crowded and more coffee machines are needed plus more staff to clear and clean tables - lots of debris and couldn’t find a clear table the two mornings I was there. Also more bar staff - gave up waiting! Reception staff were efficient and courteous.
Karen
Stayed 2 nights in Nov 2023
Response from Amy on 12 Nov 2023
Hi Karen,Thank you for this feedback. Whilst we are very fortunate to have so many wonderful guests enjoying the free breakfast, we do acknowledge this can make thins a little bit busy. We will certainly pass your suggestions on up the chain for consideration in helping to improve our guest experience.