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Reviews of Gonow Family Backpackers Hostel

2 out of 5
Gonow Family Backpackers Hostel
147 Vulture Street, West End, QLD

Reviews

6.6
Rating 10 - Excellent. 7 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 4 out of 36 reviews" "
Rating 2 - Terrible. 7 out of 36 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Alejandra

6/10 Okay

Verified traveller

You have what you paid!
It's cheap hostel in We End but you will get what you paid. Just don't expect much of $16 per night. At least you can have a car parking for free if you have one. There are 2 buildings of the hostel, White and Green, it seems the Green one is for the people who live there for ages but the White one is for new guests. But yeah seems most of people who staying in the hostel have been here a ages. *** the booking website said that you've already paid for the first night or what but the true is you've not. So you have to pay the whole amount on the spot. *** Once you show up and you feel not okay to stay just find the new one cause you can.
Stayed 14 nights in Jan 2022

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Peter

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap and a little nasty
The manager was very good and looked after us in regard to the price. The sheets and towels were clean though the rest of the building was a little dirty.
Stayed 2 nights in May 2021

10/10 Excellent

Kyoung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Kyoung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

4/10 Poor

Yuto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Lang, Chongqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay! Nice staff and nice guests!! Will definitely come back!
Stayed 1 night in Mar 2020

8/10 Good

CHUNG NGUONG

Business traveller
Liked: Staff & service
Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hostel due to the location and the recent reviews... IT WAS A MISTAKE. Upon check in the staff was rude and unfriendly, if I had realised I had not paid for it yet I would of went somewhere else. The way the hostel was upon entry was that bad. Upon checkin the guy was very pushy and the ‘rules’ are crazy. The wifi did not work while we were there. The sleeping: the mattresses are typical hostel and hard, however they are yellow. The pillows are stained and the blankets were so gross we did not use them. The room itself looked like it hadn’t been cleaned, ever. The bathrooms: RUN!! The mild that is around the floors, up the walls and on the wooden door to the bathroom makes you feel dirtier then when you went in. The entire time we were there, they were not cleaned once. It is a shame because they look like they have been redone but it is crazy. Besides the cleanliness, which is horrible and quite frankly gross and none existent, the noise is loud. With all the rules you’d expect them to enforce the quiet times which they don’t. Go across the street for cheaper and a MUCH BETTER experience. DO NOT GO HERE.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Give it a chance
My Uber pulled into the hostel directly opposite and I was impressed, then realised my hostel was the one on the other side of the road and was very disappointed - it looked like it should be in a ghetto somewhere. Lots of graffitti on the outside as a welcome, the building looked really old and tired, no clear sign as to where reception was, or indeed that it was the hostel I was staying at, and lots of “lock your door” signs everywhere. When I found reception, posters warning abouts the local “thief” were my welcome! Not great so far, but the bed was clean, although extremely noisy, most beds in the room woke everyone up as people moved in their sleep, air con and WiFi were amazing though, and value for money was pretty good I guess. Staff are really friendly. Toilets and showers were gross, although they were cleaned during my stay I don’t think they have had a deep clean since they opened. Overall great for a night or 2 to save money but hostel opposite looked more appealing!
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Bed was comfortable but a bit noisy.
Stayed 2 nights in Dec 2018

2/10 Terrible

Tony, Redcliffe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty. No sink near the toilets towash your hands. Looks like it hasn't been cleaned in years.
Stayed 1 night in Nov 2018

8/10 Good

ErFeigglerDurf, Ithaca New York

Liked: Cleanliness, staff & service, room comfort
Was simple and neat for the price. Friendly staff and guests. Bathroom facilities were lacking, regards showers and sinks.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2018

8/10 Good

Tom

Liked: Staff & service, room comfort

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

6/10 Okay

Richard

Liked: Staff & service, room comfort
Quiet and homey.
Decent spot, close to shops and transport links. Friendly and helpful staff, comfortable dorm with both AC and fans. Generally a bit 'tired' and run down in appearance lacking some of the facilities of similarly priced alternatives. WiFi ok when it worked properly... Frequently 'no connection', poor signal and/or limited bandwidth however.
Stayed 7 nights in Nov 2017

8/10 Good

Matth

Liked: Property conditions & facilities
Disliked: Staff & service
Okay
Okay for.solo.travellers
Stayed 3 nights in Nov 2017

2/10 Terrible

Jo, Adelaide

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and useless
1. They had no record of my wotif booking when I arrived (I had the email confirmation, so not my error). 2. They wouldn't let me check in anyway because I didn't have my passport. This fact was not evident ANYWHERE in the booking process. When I mentioned this, I was told haughtily by the boy at reception that well I agreed to it with the terms and conditions (which I'm fairly confident he's never read, and agreeing to terms and conditions when booking online - really?). No "sorry" and "we should look in to that so this doesn't happen again".
Stayed 2 nights in Sep 2017

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Originally planned to stay for 2 weeks but extended to 5. Stayed in a twin room very safe and secure, staff are friendly, good cooking space.
Stayed 14 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Room comfort
Very small kitchen, gets very busy. Have a system where it have to hand your keys over to get mugs, cutlery etc. Rooms are very basic - bed, hangers no where to store anything. Only one shower worth using between about 10 rooms as other one is a wet room with nowhere dry to put clothes and towel.
Stayed 7 nights in May 2017

6/10 Okay

Lindsey , Melbourne

Liked: Staff & service
Disliked: Cleanliness, room comfort
Get what you pay for.
Arrived at the hostel which has a massive gate, great for security, but was harder to find the entrance since it was in the back and we didn't know if it was a personal house or the hostel. The staff were very friendly and helpful, but the room was tiny and there was green stuff on the wall, looked like vomit. The beds were metal frames which were ok, but squeaked with the slightest movement which got very annoying and the walls were paper thin. We had a room right next to the common area on the deck and when we had to go to bed early it is hard when you hear everyone laughing and talking all night. The experience wasn't terrible, but you get what you pay for.

2/10 Terrible

Totsuka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service
친절하고 저렴한가격이긴하나 청결도는 낮음
Stayed 4 nights in Oct 2019

2/10 Terrible

Sven

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely not worth it! Dirty
Dirty and old hostel. Crew comes into the room without knocking on the door. Crew is rude and unfriendly.
Stayed 2 nights in May 2019

8/10 Good

Yugo

Stayed 21 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the atmosphere there is great, totally recommend it!
Stayed 8 nights in Feb 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eins der besten hostels wo ich je war
Stayed 27 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
샤 워 시 설 은 만 족 스 러 웠 으 나 침 실 이 나 다 른 곳 은 기 대 하 지 않 는 게 좋 다 그 냥 싼 맛 이 다 다
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice kitchen with free rice
Stayed 2 nights in Aug 2017

8/10 Good

CHUN CHIEH

想省錢可以來
Cp值中上