Outdoor pool

Reviews of Brisbane Marriott Hotel

5 out of 5
Brisbane Marriott Hotel
515 Queen St, Brisbane, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
Very limited dining in area. Pool very disappointing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very tidy beautiful breakfast staff extremely 7.
Stayed 1 night in Feb 2024

10/10 Excellent

Ben

Stayed 1 night in Jan 2024

8/10 Good

Tony

Business traveller
Liked: Amenities
Convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Anh Tuan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
terrible pool and pizza
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqualyn

Stayed 2 nights in Jan 2024

10/10 Excellent

Weili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality,
Stayed 2 nights in Dec 2023

10/10 Excellent

Luke

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott Hotel is gorgeous as always. Our room was upgraded for free. Staff are always helpful.
Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Stayed 1 night in Dec 2023

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot , close to the valley Perfect for our needs
Stayed 1 night in Dec 2023

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Nov 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and the staff all round were amazing, very professional.. thank you
Stayed 1 night in Nov 2023
Response from Fabien on 24 Nov 2023
Dear Brenda,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and that our staff exceeded your expectations. Providing a professional and amazing experience for our guests is always our top priority. We appreciate your feedback and hope to welcome you back to our beautiful hotel in the future.Best regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Shelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 27 nights in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Shelli,Thank you for taking the time to leave us a 5-star review on Expedia! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Leonora Rojas

Stayed 1 night in Nov 2023
Response from Fabien on 24 Nov 2023
Dear Leonora Rojas,Thank you for taking the time to leave us a 10 out 10 review on Hotels.com! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Gail

Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Gail,Thank you for taking the time to leave us a 5-star review on Expedia! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. A little expensive
Stayed 3 nights in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Richard,Thank you for taking the time to leave us a 5-star review on Wotif! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Ben,Thank you for taking the time to leave us a 5-star review on Wotif! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

8/10 Good

GUANGXIANG

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Guangxiang,Dear Bevan,Thank you for taking the time to leave us review on Hotels.com! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic throughout the hotel.
Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Daniel,Thank you for taking the time to leave us a 5-star review on Wotif! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

8/10 Good

Naoko

Travelled with partner
Liked: Cleanliness
クイーンストリートモールからは少し離れているが徒歩圏内。部屋は狭いがバスタブもあり過ごしやすい。
Stayed 2 nights in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Naoko,Thank you for taking the time to leave us a review on Expedia! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great birthday getaway
Wonderful, relaxing,
Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Rebecca,Thank you for the stellar 10/10 review on Hotels.com! We're thrilled to have been part of your memorable birthday getaway. It was a pleasure hosting you, and we hope to celebrate many more special occasions with you in the future.Kind regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Bevan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view or the river and bridge.
Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Bevan,Thank you for taking the time to leave us a 5-star review on Wotif! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Steven,Thank you for taking the time to leave us a 5-star review on Wotif! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Brett,Thank you for taking the time to leave us a review on Wotif! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Peter.Wow! Thank you for the perfect 10/10 review on Hotels.com! We're overjoyed that you had such a fantastic experience during your stay. Your feedback means the world to us, and we look forward to hosting you again in the future.Warm regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Pradip

Stayed 1 night in Oct 2023
Response from Fabien on 24 Nov 2023
Dear Pradip,Dear Peter.Wow! Thank you for the perfect 10/10 review on Hotels.com! We're overjoyed that you had such a fantastic experience during your stay. Your feedback means the world to us, and we look forward to hosting you again in the future.Warm regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay. The staff were excellent!
Stayed 1 night in Sep 2023
Response from Fabien on 24 Nov 2023
Dear Nicole,Thank you for sharing your experience with us! We're delighted to hear that you had a really lovely stay and that our staff exceeded your expectations. Your kind words are truly appreciated, and we hope to welcome you back for another exceptional stay in the future.Kind regards,Fabien Dewelle - Hotel Manager

8/10 Good

Daniel

Stayed 1 night in Sep 2023
Response from Fabien on 24 Nov 2023
Dear Daniel,Thank you for taking the time to leave us review on Wotif! We're thrilled to hear that you had an excellent experience during your stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Kind regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fabien on 24 Nov 2023
Dear Anonymus,Wow! Thank you for the perfect 10/10 review on Hotels.com! We're overjoyed that you had such a fantastic experience during your stay. Your feedback means the world to us, and we look forward to hosting you again in the future.Warm regards,Fabien Dewelle - Hotel Manager

10/10 Excellent

Gavin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here and the staff and facilities were fantastic. The inly negative of out stay was the ducted Aircon had an unusual knocking sound at variuous times. Once staff were notified though they were quick to offer componsation for the slight annoyance. Will be staying here again in the future and there other Hotels if they are all as great as the Brisbane city one.
Stayed 3 nights in Sep 2023

4/10 Poor

Caroline

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The beds were quite uncomfortable, felt like worn out mattresses.
Stayed 1 night in Sep 2023
Response from Fabien on 21 Sept 2023
Dear Caroline, thank you for your feedback. we have followed up with the housekeeping team to ensure the issue with the bedding has been resolved. Kind regards,Brisbane Marriott Team

10/10 Excellent

Jephat

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

4/10 Poor

Pawanpreet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Go somewhere else
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service, at reception and dining, clan and quality fittings
Stayed 1 night in Sep 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, overlooking river and a pleasant short stroll to riverside restaurants, Queen St Mall and Howard Smith Wharves.
Stayed 1 night in Sep 2023

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, amenities
Maps didn't take us to the parking area, we had to figure that out ourselves Ss. I thought I was also receiving a package which wasn't included. We ordered extra towels and waited for them but they never came, we had to ask and they said someone had come to the room but no answer, when we were in there. I had also asked for bath salts which they couldn't give me.
Stayed 1 night in Sep 2023

2/10 Terrible

Imoh Obong

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Fabien on 7 Sept 2023
Dear Imoh,Thank you for taking the time to let us know about your experience while staying with us. I am delighted you chose our hotel for your travel however it seems that you did not have a memorable experience.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. If you are able to share any specific comments that would assist me to work with the team to improve our service delivery in future it would be appreciated.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Fabien Dewelle - Director of Operations

2/10 Terrible

Rose

Stayed 2 nights in Aug 2023

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our beautiful river view - Level 4 has a very relaxing pool and heated spa
Stayed 2 nights in Aug 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely greeting when we arrived! Was a nice room with lovely amenities. The only negative was the size of the pillows…they were way too long to fit two, side by side on a double bed to sleep comfortably. Buffet breakfast was outstanding! Had a great stay at the Marriott, even got to see the Matilda’s as they were staying there as well. We will be back!
Stayed 1 night in Aug 2023

8/10 Good

Andree

Stayed 1 night in Aug 2023

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a beautiful stay at the Marriott. Free room upgrade and best breakfast going around. It has been a few years since I have stayed here and it has been maintained beautifully. I do wish the rooms with two double beds could be upgraded to Queens. They are so small
Stayed 1 night in Aug 2023

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriot Brisbane exceeded my expectations for service and style. I appreciate when I'm paying a higher price than average for a stay and everything is just perfect. Staff were extremely friendly and helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Te amaru

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Stayed 1 night in Aug 2023

10/10 Excellent

Adem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and made our stay feel very special from the moment we arrived.
Stayed 1 night in Jul 2023

10/10 Excellent

Jemma

Travelled with group
Liked: Staff & service
Great fun place!
Really lovely stay with easy checkin! Really enjoyed the hotel! Stayed for a night for a girls weekend and the room was large and the beds were very comfy. The Staff were lovely and we didnt need to wait for our room or too check in or check out.
Stayed 1 night in Jul 2023

6/10 Okay

Yat San

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and service are good, but not suitable for young people.
Stayed 2 nights in Jul 2023