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Crystalbrook Vincent (formerly The Fantauzzo)

Photo gallery for Crystalbrook Vincent (formerly The Fantauzzo)

Featured image
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
View from Room

Overview of Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent (formerly The Fantauzzo)

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
5 Boundary Street, Brisbane, QLD, 4000

Explore the area

  • Popular LocationStory Bridge7 min walk
  • Popular LocationEagle Street Pier12 min walk
  • Popular LocationBrisbane Private Hospital18 min walk
  • AirportBrisbane, QLD (BNE)25 min drive

Choose dates to view prices

About this area

Brisbane

Located in Brisbane, Crystalbrook Vincent (formerly The Fantauzzo) is connected to a shopping centre. Howard Smith Wharves and Eagle Street Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit South Bank Parklands and Wheel of Brisbane. Check out an event or a game at The Gabba, and consider making time for Lone Pine Koala Sanctuary, a top attraction not to be missed.

What's nearby

  • Howard Smith Wharves - 1 min walk
  • Story Bridge - 7 min walk
  • Eagle Street Pier - 12 min walk
  • Queen Street Mall - 17 min walk
  • Brisbane Private Hospital - 18 min walk

Getting around

  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • Pallet Cafe - 3 min walk
  • E'cco Bistro - 4 min walk
  • IZOO Espresso - 4 min walk
  • Central Brunswick Hotel - 5 min walk
  • Jatt Flava - 5 min walk

About this property

Crystalbrook Vincent (formerly The Fantauzzo)

Luxury hotel connected to a shopping centre in Brisbane with restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. All 166 rooms offer comforts such as premium bedding and pillow menus, plus free WiFi and 24-hour room service. Other amenities available to guests include Smart TVs, minibars and rainfall showerheads.
Crystalbrook Vincent (formerly The Fantauzzo) offers 166 forms of accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night)
  • Valet parking on site (AUD 45 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 15-38 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Fitness centre
  • Outdoor pool

Family friendly

  • Art supplies
  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Conference space (425 square feet)
  • Meeting rooms 3

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 12 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 38 per person (approximately)
  • Self-parking fee: AUD 35 per night
  • Valet parking fee: AUD 45 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Crystalbrook Vincent
Art Series The Fantauzzo
Crystalbrook Vincent (formerly The Fantauzzo) Hotel
Crystalbrook Vincent (formerly The Fantauzzo) Brisbane
Crystalbrook Vincent (formerly The Fantauzzo) Hotel Brisbane

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 175 out of 251 reviews
5 - Excellent 70%
Rating 4 - Good. 50 out of 251 reviews
4 - Good 20%
Rating 3 - Okay. 16 out of 251 reviews
3 - Okay 6%
Rating 2 - Poor. 8 out of 251 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 251 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Jun 2021

4/5 Good

Stayed 1 night in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The actual hotel and room was amazing, very well laid out. However upon arrival we buzzed into our room in which someone was already in there.. so we walked in on them by mistake which was embarrassing for us. The hotel staff confirmed they had given us the wrong room number and took us to the correct room. The only bad thing about the hotel is with the location comes a lot of noise. We were hearing rubbish and bottles being dumped into the bins outside until late at night and also started early in the morning. As well as the music etc from Howard smith which is to be expected. All in all it was lovely however I think we would prefer to stay somewhere quieter next time.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great service and gorgeous view of the cliffs from the room
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021