Traditional Apartment | Living area

Reviews of Bright Velo

3 out of 5
Bright Velo
2 Ireland Street, Bright, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 108 reviews" "
Rating 8 - Good. 31 out of 108 reviews" "
Rating 6 - Okay. 12 out of 108 reviews" "
Rating 4 - Poor. 3 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jayne

Travelled with partner
Great room, quality inclusions
Stayed 1 night in Mar 2024

10/10 Excellent

Richard, Rowville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, but unfortunately the restaurant (Empire Dining) that is connected is permanently closed according to Google. Other than, it was a beautiful property and very clean with easy access. Also easy walking distance to surrounding restaurants and cafe's.
Stayed 1 night in Mar 2024

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped small room, including coffee machine. All in good condition. Disappointments included comically small wash basin with no space for toothbrushes/paste and other usual bathroom items (eg: shampoo), no platform in shower enclosure for soap etc, very cheap toilet paper requiring doubling of sheets to be usable, no toaster.
Stayed 2 nights in Jan 2024

10/10 Excellent

Trevor

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing place, accommodation over delivered and the food was sensational Thank you
Stayed 2 nights in Jan 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequent Bright at least twice a yearly, usually with our camper, but sometimes we use a motel and like alternate our choice so this is our first time staying at Velo. Tim was there to assist us with direction and code pad usage etc ... what a beautiful place to stay the room was not overly big but all the room we needed and renovated with the best choose of fixtures and the bathroom was devine, those tiles are stunning, thanks Hotel Velo you will be seeing us again :)
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Stuart

Travelled with family and small children
Liked: Cleanliness
I was there for 10 days but wasn’t told at booking stage that the hotel and restaurant were closed for that period and beyond. So no food, no Bar etc. The Manageress, Marielle, however, was outstanding. She helped and could not be faulted. The younger staff weren’t so good. I’ve rated the overall experience as average, but Marielle as 5 star! Thanks Marielle for “saving the day”
Stayed 9 nights in Dec 2023
Response from Marielle on 25 Dec 2023
Thank you so much Stuart for taking the time to write your review, I am so pleased I was able to 'save the day' for you. I am also sorry we didn't advise you of the closure of our beautiful bar and restaurant. I really hope you return for a 100% positive experience both in the accommodation and restaurant. Kind regards Marielle

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place that is modern and super friendly staff.
Stayed 1 night in Nov 2023
Response from Marielle on 23 Nov 2023
Thank you. So pleased you enjoyed your stay. Love to see you again!RegardsMarielle

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect, close to everything and clean. Staff were great with any questions..we so enjoyed our stay while riding the bike trails.They even had a room to lock up our bikes so handy
Stayed 3 nights in Nov 2023
Response from Marielle on 23 Nov 2023
So pleased you enjoyed your stay and made good use of our amazing bike trails and our secure bike room.Love to see you back!RegardsMarielle

6/10 Okay

Assoc.Prof Ben

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were in the 'other' accommodation out the back. Rooms without views, next to the ventilation or refrigeration system for the kitchen. Slightly misleading not to show pictures of the actual accommodation on the outside that is behind the nice period building at the front. Suitable for people on budgets or young families but not what I expected
Stayed 1 night in Oct 2023
Response from Marielle Bright Velo on 17 Oct 2023
We are sorry that your expectations were not met whilst staying with us. We certainly do not try to 'mislead' our guests with our accommodation. We do have actual internal pictures of all our rooms on our website. The external pictures are of the front and rear of the main building. We do have three different levels of accommodation here based on budget, family and luxury. These are priced accordingly. We would love for you to return and perhaps book one of our beautiful 'Heritage' rooms, and even dine in our restaurant 'Empire Dining'.

8/10 Good

Carmel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Roomsand location were perfect. It was a bit odd that the kettle was kept outside of the room, and the bike storage was unsigned and difficut to find on arrival as the reception desk is unmanned after hours.
Stayed 1 night in Sep 2023
Response from Marielle on 2 Oct 2023
Hi Victoria. Thank you for taking the time to write a review. So pleased you enjoyed your stay. We have the coffee station in the lounge area for the use of several rooms in the Heritage wing so as not to clutter your rooms. We are also in the process of installing better signage for the bike room and laundry. Hopefully will be in on your next visit. RegardsMarielle

6/10 Okay

Igor, Bonbeach

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very conveniently located and is quite clean. However, there are a few things worth noting. - The description does say that there is a bar and restaurant, but we were very surprised that our room windows were 3 meters away from the bar deck, where there were parties. Therefore we struggled to sleep till after 11pm. - Wi-Fi is not password protected, and I suspect everyone's in the bar was using it, so us, as the hotel guests, saw no point connecting, as it was extremely slow. - When we entered the room, we found that the ensuite door in the main bedroom was broken and we couldn't open/close it. Which made it quite awkward, as the toilet was 1 meter away from the bed :-) We had to use another one.
Stayed 2 nights in Sep 2023
Response from Marielle on 2 Oct 2023
Hi Igor,Thank you for taking the time to write a review. Unfortunately our wifi is slow at the best of times. Thank you for letting us know about the broken door. We will have our maintenance attend to that ASAP. We would have had that fixed immediately if we had known. We do hope you will come back again. RegardsMarielle

10/10 Excellent

Charli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was really really nice
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning rooms with attention to detail and the staff were so helpful and accommodating
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room clean and decorated nicely
Stayed 1 night in Aug 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
I came to Bright for a friend’s birthday … the function was being celebrated at Bright Velo. I was given an upgrade to one of the new refurbished rooms which was very elegant, very comfortable bed, beautiful bathroom, a smart tv. Restaurant and bar facilities were excellent. Highly recommend and would stay here again.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Property is old and cramped but clean. OK for one night only.
Stayed 1 night in Mar 2023
Response from Tim on 2 May 2023
Thanks Stephen for your feedback

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy stay. Good price
Stayed 1 night in Mar 2023

8/10 Good

Masaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay right in town, easy walk to things in Bright. Wifi signal in my room was weak though, sometimes I'd have to move around to get enough signal.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ticked the box for a couple of days way
Stayed 3 nights in Jan 2023

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated and situated . The room was surprisingly quiet considering it was in a busy area. The whiskey bar is a beautiful old building with such a cool feel. Would definitely stay again. Oh also the room had a coffee pod machine ! Bonus!
Stayed 1 night in Jan 2023

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Steven

Liked: Cleanliness, amenities
Clean and comfortable rooms. Close to everything. Wifi was terrible and it kept cutting out on all devices. Otherwise nice place.
Stayed 4 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for my overnight stay

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Only issue was the bar right next door to the rooms and hence more noise at night than expected.
Stayed 2 nights in Dec 2022

8/10 Good

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Room was very small but well kitted out.

6/10 Okay

Jillian

Stayed 2 nights in Nov 2022

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful room & great location.

8/10 Good

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Toree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a little getaway with friends 2 bathrooms and a nice little living room. Will definitely stay again
Stayed 1 night in Sep 2022
Response from Ania - Bright Velo on 30 Oct 2022
Hi Toree, Thank you for your recent stay with us. We are pleased you enjoyed the comfort of our 2 bedroom apartment. Hopefully you were able to pop in and check out our new restaurant Empire. Later this year our William Walker Whiskey bar will open and we have quite a few exciting new developments in the pipeline - ready for your return!We look forward to welcoming you back very soon!

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a character filled room. Communication was always prompt, friendly and helpful. Comfy bed and compact but functional bathroom.
Stayed 2 nights in Jul 2021
Response from Cheers Tim on 6 July 2021
Thank you very much, looking forward to starting the renovations.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, comfortable and well priced for a family.
Stayed 2 nights in Jun 2021
Response from Tim on 2 July 2021
Thank you very much, hope to see you next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tim the owner was magnificent and is making great changes to make it better
Stayed 4 nights in May 2021
Response from Tim on 5 June 2021
Thank you very much!!! hopefully see you in the new year!!

8/10 Good

Verified traveller

Stayed 2 nights in May 2021
Response from Tim on 14 June 2021
Thank you, hope to see yo in the future. Cheers

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
M
Stayed 1 night in Apr 2021
Response from Tim on 4 May 2021
Sorry David about your stay, we are renovating in July and August and promise it will all complete next time you come to Bright.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They are currently renovating so should’ve great when this is done
Stayed 3 nights in Apr 2021
Response from Tim on 29 Apr 2021
Thank you, looking forward to you staying in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great bed and pillows! Walking distance to shops and restaurants.
Stayed 2 nights in Apr 2021
Response from Tim on 21 Apr 2021
Thanks for the feedback, cheers Tim

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service
Stayed 1 night in Apr 2021
Response from Tim on 16 Apr 2021
Thank you, hope to see you in the future

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our time in bright was lovely especially as the leaves were changing colour. Bright velo is currently looking to renovate so can only imagine it will come back better. Roll on end of year so they can celebrate
Stayed 2 nights in Mar 2021
Response from Tim on 13 Apr 2021
Thank you, hope to see you in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the cheapest basic room in the original hotel building which is soon to be renovated . Clean and tidy , with a good bed. En-suite fine, but shower extremely sensitive. Great location in main street. Will be fabulous when renovated.
Stayed 2 nights in Mar 2021
Response from Tim on 17 Mar 2021
Thank you very much, you are very welcome back once the reno's are done.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two nights early March specifically to tackle Mount Buffalo. I’d stayed here in 2013. It has new owners now - Tim and his wife. All the great cycling expectations are still there - great local knowledge, happy to talk cycling, great start off points for Buffalo and Hotham. I stayed in a newly renovated room and I really liked the warm wood touches. Very comfy beds, clean and I felt no issues or fear walking around in my cycling gear on the floors. Great shower after Buffalo (I needed it) and the coffee with a lavazza machine was so good when not everything was open around Bright for breakfast. Wouldn’t hesitate to stay again or recommend.
Stayed 2 nights in Mar 2021
Response from Tim on 17 Mar 2021
Great feedback, thank you very much and glad you enjoyed your post stay shower.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Bright and wonderful Bright Velo.
A very pleasant and comfortable stay at Bright Velo. So very well positioned right in town and able to walk to everything. We had a wonderful surprise upon our arrival when we found out we were up graded from a standard room to a 2 bedroom apartment for our 4 night stay. So very thoughtful of Tim, the owner/manager. Thank you Tim. He has great plans for Bright Velo and our apartment had been renovated and was very comfortable. No hesitation in recommending Bright Velo as a great place to stay.
Stayed 4 nights in Mar 2021
Response from Tim on 17 Mar 2021
Thank you very much, glad you enjoyed it.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Bright Velo - Tim the owner was lovely and very accommodating. Location is fantastic and the apartment itself was great. All newly renovated except for the bathroom but we were aware they are in the process of renovations so this was fine and I think it is also reflected in the very reasonable price. We will definitely be back.
Stayed 2 nights in Feb 2021
Response from Tim on 1 Mar 2021
Thank you very much, hope to see you in the future once the Renos are done. Thanks for the kind words. Cheers Tim

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely host, really great position, excellent value. Very clean room and stylish interior.
Stayed 1 night in Feb 2021
Response from Tim on 1 Mar 2021
Thank you very much, hope to see you in the future. Cheers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, value for money, secure bike parking. Great location for cyclists
Stayed 1 night in Feb 2021
Response from Tim on 27 Feb 2021
Thank you very much!! soon to be even better!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Bright Velo. Great location in the centre of town with easy walk to surrounding amenities. Friendly staff, comfortable and clean rooms, quiet locale and great communication.
Stayed 1 night in Feb 2021
Response from Tim on 26 Feb 2021
Thank you very much!! hope to see you in the future