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Reviews of The Bradford Hotel

4 out of 5
The Bradford Hotel
Hall Ings, Bradford, England

Reviews

7.4

Good

Rating 10 - Excellent. 131 out of 470 reviews" "
Rating 8 - Good. 172 out of 470 reviews" "
Rating 6 - Okay. 82 out of 470 reviews" "
Rating 4 - Poor. 60 out of 470 reviews" "
Rating 2 - Terrible. 25 out of 470 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Krystina

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Davina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
I’ve never stayed in a hotel before where are you didn’t get a key we got told we would get the key in a couple of hours and every time we went out we had to ask for the door to be open never would stay here again
Stayed 1 night in Jul 2021
Response from Eray Altinoluk on 20 July 2021
Good Morning, We are really sorry for experience you had during your stay as we had technical problem with our key systems therefore we couldn't use system the day you have stayed with us which it was unexpected. Once again we are really sorry for your experience. Hopefully we will have opportunity to look after you once again. Kind Regards

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Jeannie on 17 Mar 2020
Can you let me know any issues you had with your stay

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Jennie on 17 Mar 2020
Can you let me have any comments you have

4/10 Poor

Derek

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jeannie on 17 Mar 2020
Can you let me know any issues good or bad

6/10 Okay

mohammed

Liked: Staff & service, room comfort
Small rooms
Out of date soap bar in the room. Rooms feel small with the furniture and bed taking up most of the space.
Stayed 1 night in Jan 2020
Response from The Bradford Hotel on 19 Feb 2020
Dear Mohammed, Thank you for your feedback. Please could you confirm which room you were in.

8/10 Good

bob, watford

Business traveller
Liked: Staff & service, amenities
great central location and price. Room was clean. in some areas hotel is a little tired. Had a clean room, with a good bed and hot shower. stayed one night.
Stayed 1 night in Jan 2020
Response from The Bradford Hotel on 19 Feb 2020
Thank you for your feedback. Regards The Bradford Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with parking, comfortable and friendly staff
Stayed 1 night in Jan 2020
Response from The Bradford Hotel on 19 Feb 2020
Thank you for your feedback. Regards The Bradford Hotel

8/10 Good

Amar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from The Bradford Hotel on 19 Feb 2020
Thank you

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Nothing wrong with the hotel but the chap in the next door room was bellowing down his phone until well after midnight, so be careful if you get a room with an adjoining door.
Stayed 1 night in Nov 2019
Response from JR on 4 Dec 2019
I'm sorry about the guest in the next room, next time you book a room with us, please put on your booking no adjoining room we can then allocate you a room with no extra doors, once again I'm sorry.

6/10 Okay

Christian

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Sales on 18 Nov 2019
Thank you for your comments, glad you had a good stay.

10/10 Excellent

Waad

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean room, enormous bed friendly and efficient staff
Stayed 1 night in Oct 2019
Response from JR on 21 Oct 2019
Thank you for your comments, I will pass them on to the Housekeeping team

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Just Ok
The bed was amazing and comfortable, Great Location and view, but in need of a major update. You can see it’s age creeping up on the hotel. Was ok for the price. Wouldn’t stay again for that price point.
Stayed 1 night in Sep 2019
Response from JR on 9 Oct 2019
Glad you enjoyed our location, at the moment we are refurbishing one of the floors, so once the Hotel is completed, we will be a young Hotel again.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, room comfort
Friday visit
Another lovely stay. Water in bathroom was virtually nonexistent, toilet took 4-5 flushes to clear 😕 Otherwise good again.
Stayed 1 night in Sep 2019
Response from JR on 9 Oct 2019
Glad you enjoyed your stay at the Hotel, Sorry about the Bathroom, i will get Housekeeping to check the bathroom.

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A hairy experience!
Booked two rooms for the weekend and on arrival into my room could not understand the 4* rating. A basic 3* at best. Tv only about 5 channels. Bathroom very dated. The following night my daughter arrived with her mother and hotel could not find reservation having verbally confirmed when I arrived the day before but after a few minutes a room became available. On entering their room and the bathroom they were greeted with the image below on the shower wall! Did not eat at the hotel but a good Chinese buffet a few door down!
Stayed 1 night in Sep 2019

4/10 Poor

De

Disliked: Staff & service, amenities, property conditions & facilities
Nothing unique. Needs reinvigorated setup and services
Stayed 3 nights in Sep 2019
Response from JR on 9 Oct 2019
Sorry about you stay at the Hotel, we are in the middle of refurbishing one of the floors.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Jean on 10 Sept 2019
Thank for the score of 10 out of 10.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
It was hot and with no AC in the room, it was difficult to sleep. Room was very small and my room was towards the street. Opening the window to cool down the room was not practical.
Stayed 2 nights in Aug 2019
Response from Jean on 10 Sept 2019
Im sorry to hear you did not sleep very well, we do not have AC in any of our rooms, but we do have fans at Reception would help to cool the rooms down.

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT THE BEST !!!
started badly when the room we had booked not available The only double room available was a disabled room really not what was required but no choice Bathroom far from clean and no actual wardrobe Not the best of stays
Stayed 2 nights in Aug 2019
Response from Jean on 10 Sept 2019
Sorry about the Bathroom, I have spoken to the Housekeeping team, as we were full that night, the accessibility was available,the room has no wardrobe but has hanging space due to the movement for guests to move around.

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019
Response from Jean on 10 Sept 2019
Hello can you contact the Hotel and let us know what the issues were, so we can resolve them.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Felt rundown and not cared for. Needs a renovation! Shower was very uncomfortable, i was too tall for it and i am an average height!
Stayed 2 nights in Jul 2019
Response from The Bradford Hotel on 5 Aug 2019
Dear Guest, Thank you for your feedback, which will be communicated to all departments. Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for the theatres and town centre.
Stayed 2 nights in Jul 2019
Response from The Bradford Hotel on 1 Aug 2019
Thank you for your feedback. Regards The Bradford Hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful and friendly staff. Parking nearby.
Stayed 2 nights in Jun 2019
Response from The Bradford Hotel on 1 Aug 2019
Thank you for your feedback Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I always love staying at this hotel. Staff are lovely and lovely bedrooms and the best beds. The only thing i dislike is the cleaner coming in at 8.30am when checkout is 12pm. Unless you leave the do not disturb notice out. Generally a very nice, quiet hotel within walking distance of local amenities.
Stayed 1 night in Jun 2019
Response from Kate on 8 July 2019
Thank you for your amazing feedback. I will ensure this is passed on to all the team. We really look forward to welcoming you back on your next stay with us. Kind Regards Kate

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good location very close to station and town centre. Room clean and adequate for an overnight stay. The cooked breakfast was terrible. Staff pleasant.
Stayed 1 night in Jun 2019
Response from Kate on 7 June 2019
Thank you for your review. I am sorry to hear that such a positive experience was let down by the breakfast. I will discuss this with the Kitchen Team. Kind Regards Kate

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Kate on 15 May 2019
Thank you for your feedback. We hope to welcome you back soon. Kind Regards Kate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are fine. Pretty good for the price. I would stay again.
Stayed 1 night in Apr 2019
Response from Kate on 2 May 2019
Thank you for your feedback. We hope we can welcome you back soon. Kind Regards Kate

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Kate on 29 Apr 2019
Thank you for your feedback. We hope to welcome you back soon. Kind Regards Kate

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Apr 2019
Response from Kate on 16 Apr 2019
Thank you for your review. We hope to welcome you back soon. Kind Regards Kate

4/10 Poor

Mark

Disliked: Property conditions & facilities
Too noidy
Noisy hotel made worse by a ridiculously noisy radiator that couldn’t be shut off
Stayed 1 night in Apr 2019
Response from Kate on 15 Apr 2019
Thank you for your feedback. I sincerely apologise for the inconvenience that the noisy radiators caused you. I will pass your comments on to our maintenance team who will look into the issue. Kind Regards Kate

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Kate on 25 Mar 2019
Thank you for your feedback. We look forward to welcoming you back soon. Kind Regards Kate

4/10 Poor

Justine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy central heating
Struggled to sleep due to noisy heating. Still recovering 2 days later. Not ideal at all.
Stayed 1 night in Mar 2019
Response from Kate on 25 Mar 2019
Thank you for your feedback. I sincerely apologise for the inconvenience that the noisy radiators caused you. I will pass your comments on to our maintenance team who will look into the issue. Kind Regards Kate

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Kate on 14 Mar 2019
Thank you for your wonderful review. Kind Regards Kate

6/10 Okay

Christopher

Liked: Staff & service
Stayed 1 night in Mar 2019
Response from Kate on 14 Mar 2019
Thank you for your feedback. Kind Regards Kate

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff were friendly, BUT we were put in a room with a city view which was nice to see, unfortunately the main road was directly in front of the hotel aswell, the traffic was constantly busy all night and we did'nt get a wink of sleep! we were very dissapointed because we had to be up very early next morning to catch a coach to go to London for the weekend and needless to say we were very tired and it spoiled our day, we did tell the person on reception the next morning and they just said they were sorry, I dont think i'll be using that hotel again but if you're a heavy sleeper and can sleep through heavy traffic all night then I would recommend but if you value your sleep try to make sure you get a room not facing the main road.
Stayed 1 night in Mar 2019
Response from Kate on 12 Mar 2019
Thank you for your review. I am pleased to hear that you were happy with the room and that you found our staff to be friendly. We are a city centre Hotel situated next to the main bus and train station. I do apologise that the traffic noise detracted from your stay however this is something that is beyond our control. The Hotel is currently undergoing a bedroom refurbishment which will include all new windows. We hope that we can welcome you back In the future. Kind Regards Kate

8/10 Good

A

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Kate on 28 Feb 2019
Thank you for your feedback. We hope to welcome you back soon. Kind Regards Kate

10/10 Excellent

Ali, Southampton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Feb 2019
Response from Kate on 25 Feb 2019
Thank you for your feedback. We hope to welcome you back soon. Kind Regards Kate

2/10 Terrible

Abdul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Kate on 24 Jan 2019
Thank you for your feedback. Should you wish to discuss your stay in more detail please do not hesitate to contact the Hotel Directly and ask to speak to one of the management team. Kind Regards Kate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Rooms too dark but staff exceptional. Only there one night.
Stayed 1 night in Dec 2018
Response from Kate on 13 Dec 2018
Thank you for your lovely feedback. We are currently undergoing a full bedroom refurbishment which will include all new lighting. We look forward to welcoming you back soon. Kind Regards Kate

4/10 Poor

Sandra

Disliked: Staff & service
Food awful
Stayed 1 night in Dec 2018
Response from Kate on 12 Dec 2018
Thank you for your review. I will pass your feedback on to relevant department. Kind Regards Kate

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Kate on 10 Dec 2018
Thank you for your feedback Kind Regards Kate

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Kate on 10 Dec 2018
Thank you for your feedback. Kind Regards Kate

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end visit
Pleasant stay. Dog friendly and in town centre.
Stayed 2 nights in Nov 2018
Response from Kate on 4 Dec 2018
Thank you for your feedback. I am glad you had such a pleasant stay. We hope to welcome you back soon for another stay. Kind Regards Kate

8/10 Good

Grace

The hotel is in a great location. The size of the room for a standard double was good and the bath with shower was a good size. Only downsides were the shower didn’t have much power, the radiators rattled when warming up so was a little hard to get to sleep and it would have helped greatly if there was somewhere to store luggage after check out so I didn’t have to carry it around with me all day - other hotels do offer this service, if The Bradford did then it wasn’t clearly sign posted. I didn’t have the breakfast but my partner did and they said it was worth the money.
Stayed 2 nights in Nov 2018
Response from Kate on 27 Nov 2018
Thank you for your feedback. I will pass your comments on to our maintenance team about the shower pressure and radiators who will look into the issues. We do have a secure luggage room, our reception team would have happily stored your bags for the day had you asked. Kind Regards Kate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value
Stayed 1 night in Nov 2018
Response from Gabrielle on 20 Nov 2018
Thank you for your feedback. We are glad you enjoyed your stay with us.

4/10 Poor

Pindi, London

Disliked: Staff & service, property conditions & facilities
Good location but the rooms need updating. Carpets are old .
Stayed 1 night in Nov 2018
Response from Gabrielle on 20 Nov 2018
Thank you for your feedback. The hotel is currently going through a refurbishment for guest bedrooms, we do hope you will return to us in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Kate on 13 Nov 2018
Thank you for your feedback. We hope to welcome you back soon. Kind Regards Kate