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Reviews of Fairfield Inn & Suites by Marriott Boston Walpole

2.5 out of 5
Fairfield Inn & Suites by Marriott Boston Walpole
630 Providence Highway, Walpole, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 809 reviews" "
Rating 8 - Good. 171 out of 809 reviews" "
Rating 6 - Okay. 31 out of 809 reviews" "
Rating 4 - Poor. 25 out of 809 reviews" "
Rating 2 - Terrible. 22 out of 809 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were extremely friendly and helpful. The rooms were clean, modern, and had all the essentials. The pool area was smaller than expected, but very clean and well maintained. We enjoyed being able to access meals, groceries and forgotten items at nearby stores. Would highly recommend to anyone visiting the area.
Stayed 1 night in Apr 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 18 Apr 2024
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

8/10 Good

Deborah, Mountain Lakes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there to sleep. Everything was fine.
Stayed 1 night in Apr 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 9 Apr 2024
Thank you for sharing a review of your recent experience. Our team here at the Fairfield Inn & Suites Boston Walpole is committed to providing quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 3 Apr 2024
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

10/10 Excellent

Edward

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 2 Apr 2024
Thank you for sharing your review with us. It means the world to us and to our entire team at the Fairfield Inn & suites by Marriott Boston Walpole! We look forward to serving you again soon!

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 24 Mar 2024
Thank you for leaving a review. We’re so glad you were able to visit us at the Fairfield Inn & Suites Boston Walpole. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
For a highway property, it was quiet. Had everything you need. They did a fast patch wallpaper job when they remodeled. Bed was comfy. Good for a business trip or quick stay
Stayed 1 night in Mar 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 22 Mar 2024
We truly appreciate your four-star review and feedback. We are delighted to hear that you had a positive experience with us at the Fairfield Inn & Suites Boston Walpole. We hope you’ll visit us again soon.

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Might be me but some sketchy activities in parking lot.
Stayed 1 night in Mar 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 9 Mar 2024
Elizabeth, your feedback concerns us and we have sent your review to the General Manager to address immediately. If they find it necessary they will address your concerns. If you have any additional information please don't hesitate to reach out to the GM. Thank you for being our guest.

10/10 Excellent

Jeffrey, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here several times. The staff is always pleasant. The rooms are clean and comfortable and the location is great.
Stayed 1 night in Feb 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 22 Feb 2024
I am particularly pleased that you found the staff pleasant and the cleanliness of your room to your expectations. And also that our location works out well for you! All of us look forward to welcoming you back again soon!

10/10 Excellent

Cheryl Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where I want to go.
Stayed 6 nights in Jan 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 31 Jan 2024
Thank you for leaving a review. We’re so glad you were able to visit us at the Fairfield Inn & Suites Boston Walpole. We hope you’ll have a chance to come back soon.

2/10 Terrible

Janete

Stayed 1 night in Jan 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 21 Mar 2024
Thank you for your feedback and for choosing to stay at our hotel. We apologize your stay was less than perfect. Your experience is not representative of our usual performance We would like to regain your trust and hope to serve you again in the future.

10/10 Excellent

Xiomara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 22 Jan 2024
Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 Excellent

Francesca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 19 Jan 2024
We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Check-in was easy, the front desk staff was very friendly and helpful. The room was clean, water pressure in shower was exceptional.
Stayed 1 night in Jan 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 9 Jan 2024
We are delighted you were satisfied with our service and accommodations! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Excellent

Jayne

Stayed 1 night in Jan 2024
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 8 Jan 2024
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was quiet and clean
Stayed 1 night in Dec 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 4 Jan 2024
Clean accommodations are what we like to deliver to our guests. We're so glad you enjoyed your stay with us and we look forward to welcoming you back again.

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 4 Jan 2024
Thank you for a great review! I'm pleased that you found our hotel to be welcoming and comfortable. We try to think of everything that would contribute to a great stay for our guests! Thanks again and please stay with us again when you are in the area.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 13 Dec 2023
Thank you for evaluating your stay. Nothing is more important than your satisfaction, so we're delighted to know how happy you were with the great service provided by our team. We appreciate your business and hope to welcome you back soon!

10/10 Excellent

Marcia, East Greenwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairfield Inn was very clean with updated decor and was very reasonably priced.
Stayed 1 night in Dec 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 12 Dec 2023
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Faifield Inn & Suites by Marriott Boston Walpole.

10/10 Excellent

TRACEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone so nice
Stayed 1 night in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 4 Dec 2023
What fantastic feedback, Tracey - we are so happy you enjoyed your visit. We look forward to having you by again!

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly friendly and accommodating!!
Stayed 2 nights in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 30 Nov 2023
Thank you for the wonderful review and for taking the time to share your feedback with us!  Our priority is customer service and we are ecstatic that we met that mark! Your kindness makes our job a pleasure.

10/10 Excellent

Angela

Stayed 5 nights in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 17 Dec 2023
Thank you so much for the review!  I’m glad to hear that you’re enjoying your experience with us.  We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal.

10/10 Excellent

Kathleen

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 29 Nov 2023
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Fatima zohra

Stayed 2 nights in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 5 Dec 2023
Thank you for including the Fairfield Inn & Suites Boston Walpole in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 Excellent

Ibrokhim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff is very professional and polite. And rooms are really clean.
Stayed 2 nights in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 13 Nov 2023
Thank you for taking the time to share your experience with us. We truly appreciate your support and we look forward to welcoming you back again soon!

8/10 Good

Sierra

Stayed 2 nights in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 5 Dec 2023
We appreciate your recommendation and we look forward to welcoming you back in the near future.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 7 Nov 2023
We're so happy you enjoyed your stay with us! We look forward to welcoming you back.

4/10 Poor

Connor

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 7 Nov 2023
In the future please let us know how we can improve. Thank you for your review.

8/10 Good

Nabiha

Stayed 2 nights in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 5 Nov 2023
We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

William

Stayed 2 nights in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 31 Oct 2023
We're sorry for any inconvenience caused during your stay. Thank you for being our guest.

10/10 Excellent

TIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was great
Stayed 1 night in Oct 2023
Response from BradF on 23 Oct 2023
Hi Tim,Great to hear about staff and room. Will let front desk know of compliment

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend.
Awesome stay!!!! Breakfast was also good!!!!
Stayed 3 nights in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 17 Oct 2023
What fantastic feedback, Jeff - we are so happy you enjoyed your visit. We look forward to having you by again - safe travels!

8/10 Good

Satomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are some good Restrants near hotel.
Stayed 9 nights in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 17 Oct 2023
We are happy to hear that you liked our location and that it was convenient for you!

10/10 Excellent

Kim

Stayed 1 night in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 17 Oct 2023
Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon.

10/10 Excellent

Karmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 15 Oct 2023
Thanks for staying with us recently. We appreciate your valued business and look forward to serving you in the near future.

10/10 Excellent

Rajan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, seems like recently upgraded but the rooms smell soo good and shower is not forgettable.
Stayed 1 night in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 10 Oct 2023
We are delighted that you chose to stay with us. We appreciate you taking time out of your busy day to recognize our efforts Thank you for being our guest, and we hope to see you again soon!

10/10 Excellent

Brian

Stayed 1 night in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 29 Oct 2023
All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and comfortable experience, a hassle free place to stay
Stayed 1 night in Oct 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 10 Oct 2023
Thank you very much for your recommendation and we look forward to another opportunity to serve you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 6 Oct 2023
Thank you for taking a moment to share your experience. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 3 Oct 2023
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with clean rooms!
Stayed 1 night in Sep 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 28 Oct 2023
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

8/10 Good

carlos, LOS ANGELES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Works well for our needs
Stayed 1 night in Sep 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 29 Sept 2023
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here twice for events at Gillette. Hotel is clean, staff are very helpful and friendly.
Stayed 2 nights in Sep 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 25 Sept 2023
Reviews are really important to us. We’d love to hear more about your experience on a future visit!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 18 Sept 2023
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our short term needs.
Stayed 2 nights in Sep 2023
Response from BradF on 17 Sept 2023
Hi Tom,Thanks for letting us know about your perfect stay with us. Look forward to your next stay

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a last minute booking, we were more than pleased with the appearance, accomodations, people & food at this Fairfield Inn. Last, but not least, the staff makes a concerted effort to be nice! Isn't that refreshing! Bob McKain
Stayed 2 nights in Sep 2023
Response from BradF on 17 Sept 2023
Hi Judy,So glad you had a perfect stay with us as a last minute booking. We will pass along compliments to front desk staff.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Made my stay fun and easy.
Stayed 2 nights in Sep 2023
Response from BradF on 17 Sept 2023
Hi Brian,Thanks for letting us know and glad we could make your stay fun and comfortable.

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 13 Sept 2023
We are glad to read how much you enjoyed your time at our hotel. Thanks for posting a review so future travelers can read about your pleasant experience.

6/10 Okay

Twaite

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 2 Sept 2023
We'll be sure to share your rating with all colleagues to ensure we continue to improve on delivering exceptional service. We look forward to hosting you in the future, Twaite.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and clean.
Stayed 2 nights in Aug 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 31 Aug 2023
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

10/10 Excellent

Jeffrey, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times it’s consistently good
Stayed 1 night in Aug 2023
Response from Fairfield Inn & Suites by Marriott Boston Walpole on 30 Aug 2023
Thank you for leaving us a review. I’m glad to hear that you’re happy with your time spent at the Fairfield Inn & Suites by Marriott Boston Walpole.