Garden

Reviews of The Originals City, Hôtel Bordeaux Porte du Bassin

3 out of 5
The Originals City, Hôtel Bordeaux Porte du Bassin
3 Rue Jean Monnet, Gradignan, Gironde

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 36 reviews" "
Rating 8 - Good. 10 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Chose this hotel for the restaurant.but to be told on arrival that it was fully booked so we could not get food. Being diabetic this was a big let down. Cleanliness was good but will not be booking here again.. very disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

CRAPIE Vinci Construction

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel recommandé
Séjour professionnel agréable Bon restaurant sur place
Stayed 1 night in Nov 2023

10/10 Excellent

lionel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 1 night in Oct 2023

10/10 Excellent

georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Parfait, surtout l’accueil! J’y retournerai volontiers
Stayed 4 nights in Oct 2023

6/10 Okay

Eric

Stayed 1 night in Sep 2023

10/10 Excellent

Jeanlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Saskia

Stayed 1 night in Sep 2023

8/10 Good

Hugo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Javier Morales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel voor een doorreis. Prima bedden slapen heerlijk. Ontbijt goed verzorgd.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2023

8/10 Good

Pascal

Travelled with family
Liked: Cleanliness, staff & service
Erg kleine kamers en ontzettend kleinebadkamer! Niet echt iets om nog een keer naar toe te gaan. Bordeaux wel mooi
Stayed 1 night in Jul 2023

10/10 Excellent

Nicolas

Stayed 1 night in Jul 2023

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

sandrine

Stayed 1 night in Jul 2023

10/10 Excellent

Emina

Stayed 1 night in Apr 2023

10/10 Excellent

Sophie

Stayed 1 night in Dec 2022

10/10 Excellent

Alain

Stayed 1 night in Sep 2022

6/10 Okay

Karima

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Séjour familiale
Bonjour Malheureusement les chambres mal disposées. Si chambre 3 personnes à ce prix alors il faut l’équiper avec 3 vrais lits. Le lit d’appoint n’est pas adapté. Très déçus de votre qualité. En plus nous avons trouvé des vêtements en-dessous du lit. Quid hygiène !!!! Heureusement que le personnel est professionnel. Une compensation ? Pour le désagrément causé En plus le prix a augmenté pour une mauvaise qualité
Stayed 1 night in Aug 2022
Response from Marine on 22 Aug 2022
Bonjour MadameNous vous remercions pour votre avis.Nous allons partager de suite ces remarques avec nos équipes afin de régler le problème et qu'il ne se reproduise plus.Veuillez nous excuser pour ce désagrément, votre satisfaction est notre priorité.Bien cordialementLa réception

8/10 Good

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

caroline

Stayed 1 night in Jul 2022

6/10 Okay

Martial

Stayed 1 night in Jul 2022

8/10 Good

Evelyne

Stayed 2 nights in Jul 2022

8/10 Good

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Étape entre Paris et Hossegor . Juste un détail , le rideau dans la douche , ce n’est pas Top !!
Stayed 1 night in Jun 2022

10/10 Excellent

Marie helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien a dire, nous sommes arrives a 1h du matin , Tres bon accueil le portail etait fermé un petit coup de fil et on nous a ouvert. Le Monsieur etait fort sympatique. La Chambre tres confortablr et tres propre.
Stayed 1 night in Jun 2022

10/10 Excellent

nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Noé

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Jean Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

denis

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Antonio Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021