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Reviews of Costa Maya Hotel

Costa Maya Hotel
Gerence Sokak No: 33, Bodrum, Mugla

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 5 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gerd Richard

Liked: Amenities, property conditions & facilities
For the price you can not expect more
Stayed 1 night in Nov 2023

8/10 Good

alessandro

Travelled with group
Position very quite, beautiful garden, very good breakfast
Stayed 2 nights in Oct 2023
Response from Costa Maya Hotel on 25 Oct 2023
Dear Guest Alessandro, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place and the staff were top notch. On arrival we realised we had booked a twin room and wanted a double bed - they were quick to change our rooms and accommodate us. Property is set back from main road in Bodrum - very accessible - local excursions can pick you up from property at 6am. Swimming pool very clean - beaches are 10 Mins walk away. Def recommend Thai place to anyone wanting to visit Bodrum on a budget.
Stayed 8 nights in Sep 2023
Response from Costa Maya Hotel on 11 Oct 2023
Dear Guest Sarah, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

8/10 Good

Lubin, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything to visit in Bodrum. Very close to shopping, marina and good restaurants. We had a small issues with the room when check in but people at the hotel were very kind and resolve the situation the next day and overall our stay was awesome.
Stayed 2 nights in Sep 2023
Response from Costa Maya Hotel on 25 Sept 2023
Dear Lubin, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

6/10 Okay

Rashida

Liked: Staff & service
Stayed 4 nights in Sep 2023
Response from Costa Maya Hotel on 28 Sept 2023
Dear Lubin, Thank you for leaving a review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel
Excellent comms from reception prior to arrival. We arrived early but the hotel found a clean room and let us check in early. The room was a little small for 3 but ok for one night. The pool and bar were very good, no spare loungers but it was late afternoon. Breakfast was a very Turkish affair which didn’t suit my wife and daughter, but it was all fresh. A taxi was organised for our departure, they also found garments we’d left in the room and gave them too us. A special mention to a very bright team including the young lady on reception, barman and young lady at the bar, excellent, excellent.
Stayed 1 night in Aug 2023
Response from Costa Maya Hotel on 4 Sept 2023
Dear Chris, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

8/10 Good

Marios, kousba

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jul 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Guest Marios, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The owner and her cousin Ece in particular were such beautiful hosts making our stay perfect. Thank you so much!
Stayed 2 nights in Jul 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Guest Robert,Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We spent a wonderful week in Costa Maya and really enjoyed ourselves. The staff were all very helpful and kind, the pool area wonderful. The breakfast got a bit repetitive after a few days but it was nice enough. The hotel also provided bottled water daily in the room. The room was comfortable however we had issues with the fridge- it was very quickly replaced but it still didnt work. It wasnt a huge deal for us though. The location is the best- very close to the marina and lots of bars and restaurants in the area.
Stayed 6 nights in Jul 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Guest Maria,Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

8/10 Good

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fit our needs. Not too far from action, but certainly not in a nice area. Bed was comfy. Water hot. And the pool was cool.
Stayed 1 night in Jun 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Kristian,Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but not to relax in!
Clean, modern but small and noisy. I had a room with a double bed and a single bed in it, which was too cramped for three people. The pool area was nice but too noisy with the hotel music blaring out. Why do they think it’s a good thing? Overall, a nice modern, clean hotel but don’t go if you want a spacious room or to chill be the pool. Hotel is an easy 5 minute walk from the marina.
Stayed 1 night in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern friendly hotel
Very enjoyable stay , lovely modern clean hotel, really nice breakfast! Great pool area and bar with nice seats and sunbeds ! Right in the centre near the marina so great location for bars , restaurants, shops and boat trips ! Definitely will come again
Stayed 2 nights in May 2023
Response from Mehmet Ali on 2 June 2023
Dear Julie,Thank you for taking your valuable time to share your important comments with us. As Costa Maya Hotel Family, we are very happy because of your satisfaction with your accommodation experience in our hotel. We will be happy to welcome you in our hotel on your next trip to Bodrum and wish you a happy day.

10/10 Excellent

Sibel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Guest Relation on 23 May 2023
Dear SibelThank you for taking your valuable time to share your important comments with us. As Costa Maya Hotel Family, we are very happy because of your satisfaction with your accommodation experience in our hotel. We will be happy to welcome you in our hotel on your next trip to Bodrum and wish you a happy day.

10/10 Excellent

Sibel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personel çok cana yakın ve ilgili özellikle de Özkan Bey herzaman yanımızdaydı. Merkeze yürüyerek gidilebiliyor. Tekrar geleceğiz.
Stayed 1 night in May 2023
Response from Guest Relation on 13 May 2023
Dear SibelThank you for taking your valuable time to share your important comments with us. As Costa Maya Hotel Family, we are very happy because of your satisfaction with your accommodation experience in our hotel. We will be happy to welcome you in our hotel on your next trip to Bodrum and wish you a happy day.

10/10 Excellent

Albertus

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. A very good and extensive breakfast. Nice swimming pool. The center / port of Bodrum is a few minutes walking away but when you are in your room the noise of the nightlife looks miles away. The room (we had) is very basic.
Stayed 6 nights in Apr 2023
Response from Guest Relation on 9 May 2023
Mr. Albertus De BoerThank you for taking your valuable time to share your important comments with us. As Costa Maya Hotel Family, we are very happy because of your satisfaction with your accommodation experience in our hotel. We will be happy to welcome you in our hotel on your next trip to Bodrum and wish you a happy day.

4/10 Poor

hamza

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Costa Maya Hotel on 5 Feb 2024
Hello Dear Guest Hamza, Thanks a lot for your review. As Costa Maya family, your happiness and satisfaction is very important to us. We apologize for the problems you are experiencing. We have a WhatsApp line and technical team that you can reach 24/7 for instant and quick solutions to the problems experienced in our hotel. At the same time, our customer relations department, receptionists and housekeeping are always with you for your problems. In addition, our hotel has been completely renovated this year and continues to be renewed every year in order to serve you better. We are a solution-oriented hotel and we try to do our best for you. Everyone is ready to do their best even though problems are reported. We would like to welcome you again. Thanks a lot.

8/10 Good

Ali

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Costa Maya Hotel on 28 Oct 2023
Dear Guest Ali, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

10/10 Excellent

STEINAR

Stayed 7 nights in Oct 2023
Response from Costa Maya Hotel on 15 Oct 2023
Dear Guest Steinar, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

10/10 Excellent

Tanju

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Costa Maya Hotel on 6 Oct 2023
Dear Guest Tanju, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

10/10 Excellent

Pascale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très chaleureux du personnel surtout de Ece, l'hôtel est très joli, très bien situé, nous reviendrons.
Stayed 2 nights in Sep 2023
Response from Costa Maya Hotel on 6 Oct 2023
Dear Guest Pascale, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

2/10 Terrible

SEDA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Costa Maya Hotel on 6 Oct 2023
Hello Dear Guest Seda, Thanks a lot for your review. As Costa Maya family, your happiness and satisfaction is very important to us. We apologize for the problems you are experiencing. We have a WhatsApp line and technical team that you can reach 24/7 for instant and quick solutions to the problems experienced in our hotel. At the same time, our customer relations department, receptionists and housekeeping are always with you for your problems. In addition, our hotel has been completely renovated this year and continues to be renewed every year in order to serve you better. We are a solution-oriented hotel and we try to do our best for you. Everyone is ready to do their best even though problems are reported. We would like to welcome you again. Thanks a lot.

10/10 Excellent

Aurora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with amazing staff!
Response from Costa Maya Hotel on 27 Aug 2023
Dear Guest Aurora, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

4/10 Poor

Gregory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 1 night. Rooms have no charm at all. Bathrooms are dirty and in a bad state. Pool area very noisy.
Stayed 1 night in Aug 2023
Response from Costa Maya Hotel on 25 Aug 2023
Hello Dear Guest Gregory, Thanks a lot for your review. As Costa Maya family, your happiness and satisfaction is very important to us. We apologize for the problems you are experiencing. We have a WhatsApp line and technical team that you can reach 24/7 for instant and quick solutions to the problems experienced in our hotel. At the same time, our customer relations department, receptionists and housekeeping are always with you for your problems. In addition, our hotel has been completely renovated this year and continues to be renewed every year in order to serve you better. We are a solution-oriented hotel and we try to do our best for you. Everyone is ready to do their best even though problems are reported. We would like to welcome you again. Thanks a lot.

10/10 Excellent

Sefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie en hotel was heel goed, schoonmaak van kamers kon beter.
Stayed 3 nights in Aug 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Guest Sefa, Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

8/10 Good

Figen

Stayed 4 nights in Jul 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Figen,Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

6/10 Okay

Axel

Liked: Staff & service
Good for one night…..
Small room, nonstop loud music around the pool, breakfast room hot and un pleasant. Checkin and parking service quick and efficient. Location very good and close to the marina.
Stayed 1 night in Jul 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Guest Alex,Thank you for leaving a positive and negative reviews. The happiness and satisfaction of our guests is more important to us than anything else. We apologize for the problems you are experiencing. We have a WhatsApp line and technical team that you can reach 24/7 for instant and quick solutions to the problems experienced in our hotel. At the same time, our customer relations department, receptionists and housekeeping are always with you for your problems. In addition, our hotel has been completely renovated this year and continues to be renewed every year in order to serve you better. We are a solution-oriented hotel and we try to do our best for you. Everyone is ready to do their best even though problems are reported. We would like to welcome you again. Thanks a lot.

4/10 Poor

susana

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
One night we had no light, no AC (at 42C*) and no water!!! The place where the breakfast was served had no AC.
Stayed 3 nights in Jul 2023
Response from Costa Maya Hotel on 25 Aug 2023
Hello Dear Guest Susana,Thanks a lot for your review. As Costa Maya family, your happiness and satisfaction is very important to us. We apologize for the problems you are experiencing. We have a WhatsApp line and technical team that you can reach 24/7 for instant and quick solutions to the problems experienced in our hotel. At the same time, our customer relations department, receptionists and housekeeping are always with you for your problems. In addition, our hotel has been completely renovated this year and continues to be renewed every year in order to serve you better. We are a solution-oriented hotel and we try to do our best for you. Everyone is ready to do their best even though problems are reported. We would like to welcome you again. Thanks a lot.

2/10 Terrible

Damla

Stayed 1 night in Jul 2023
Response from Costa Maya Hotel on 25 Aug 2023
Hello Dear Guest Damla,Thanks a lot for your review. As Costa Maya family, your happiness and satisfaction is very important to us. We apologize for the problems you are experiencing. We have a WhatsApp line and technical team that you can reach 24/7 for instant and quick solutions to the problems experienced in our hotel. At the same time, our customer relations department, receptionists and housekeeping are always with you for your problems. In addition, our hotel has been completely renovated this year and continues to be renewed every year in order to serve you better. We are a solution-oriented hotel and we try to do our best for you. Everyone is ready to do their best even though problems are reported. We would like to welcome you again. Thanks a lot.

10/10 Excellent

Jean-Paul

Stayed 1 night in Jul 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Guest Jean Paul,Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

10/10 Excellent

Ülker

Stayed 3 nights in Jun 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Guest Ulker,Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

6/10 Okay

Berna

Travelled with group
Disliked: Cleanliness
Pek iyi değil
Ortanın altında bir konaklamaydı diyebilirim. Temizlik açısından çok iyi değildi. Klima bütün yatağa su damlatıyordu fakat sonra teknik servis ile düzeltildi. Kahvaltı fena değildi.
Stayed 2 nights in Jun 2023
Response from Costa Maya Hotel on 25 Aug 2023
Merhabalar sevgili misafirimiz Berna Hanım, Yorumunuz için sizlere çok teşekkür ediyoruz. Misafirlerimizin memnuniyeti ve mutluluğu bizler için her şeyden önemli. Yaşadığınız aksaklıklardan dolayı çok özür dileriz. Otelimizde 7/24 çalışan Whats app hattımız, teknik servisimiz ve kat görevlilerimiz bulunmaktadır. Yaşanılan sorunlar resepsiyon ve misafir ilişkileri departmanına bildirilirse anında çözüm bulunacaktır. Sizleri tekrar görmek ve daha güzel ağırlamak isteriz. TeşekkürlerSevgiler.

10/10 Excellent

Nuri

Stayed 1 night in Jun 2023
Response from Costa Maya Hotel on 25 Aug 2023
Dear Guest Nuri,Thank you for leaving a positive review. We are very happy that you enjoyed your stay in our hotel. The happiness and satisfaction of our guests is more important to us than anything else. As Costa Maya family, we would love to see you again. Best regards :)

6/10 Okay

Pia

Vær opmærksom på at der spilles meget høj musik
Hotellet har en god beliggenhed med en kort gåafstand til restauranter og butikker. Værelset var rent dog lidt mørkt. Der var wifi på hotellet, det virkede dog ikke på værelset men på fællesområderne. Morgenmaden var lidt mangelfuld efter europæiske standard. Pool området pænt og gode solstole MEN der spilles utrolig høj musik ved poolen fra morgen til sen aften, det burde fremgår af hotelbeskrivelsen, da det er så markant generende hvis man ikke har lyst til natklub stemning hele dagen.
Stayed 7 nights in Jun 2023

10/10 Excellent

Erdogan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist ein Hotel, das ich mit seiner Ausstattung, Sauberkeit und dem Personal immer wieder wählen werde, vielen Dank für alles...
Stayed 1 night in May 2023
Response from Mehmet Ali on 2 June 2023
Liebe Herr ErdoğanVielen Dank, dass Sie sich die wertvolle Zeit genommen haben, Ihre wichtigen Kommentare mit uns zu teilen. Als Costa Maya Hotel Family freuen wir uns sehr über Ihre Zufriedenheit mit Ihrem Aufenthalt in unserem Hotel. Wir würden uns freuen, Sie bei Ihrer nächsten Reise nach Bodrum in unserem Hotel begrüßen zu dürfen und wünschen Ihnen einen schönen Tag.

10/10 Excellent

Sinem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İş seyahati
Otel bodrum limana 3dk yürüme mesafesinde iş seyahati için gelmiştim aracımı rahatlıkla koyabileceğim otoparkları mevcut ve araca ihtiyaç duymadan boş zamanlarınızı merkeze inerek değerlendirebileceğiniz mükemmel bir konumda. Personel girişten çıkana kadar oldukça güler yüzlü ve sıcaklar. Patili dostların olduğu sıcak bir ortam. İşletme sahibi çözüm odaklı ve memnuniyete önem veren bir kişi. Bir sonraki seyahatimde görüşürüz.
Stayed 3 nights in May 2023
Response from Guest Relation on 23 May 2023
Sayın Sinem HanımDeğerli vaktinizi ayırarak önemli yorumlarınızı bizlerle paylaştığınız için teşekkür ederiz. Otelimizdeki konaklama deneyiminizden memnun kalmış olmanız Costa Maya Hotel Ailesi olarak bizleri çok mutlu etmiştir. Bir sonraki Bodrum seyahatinizde sizleri otelimizde ağırlamaktan mutluluk duyacağımızı belirtir, mutlu günler dileriz.