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Balcony
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
705 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationSunshine Coast Stadium4 min drive
Popular LocationCurrimundi Lake5 min drive
Popular LocationDickey Beach8 min drive
AirportMaroochydore, QLD (MCY-Sunshine Coast)26 min drive

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  • Standard King Room

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsStandard King Room
  • Special Access King Room

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSpecial Access King Room
  • Standard King Room + Single

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsStandard King Room + Single
  • Superior King Room

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSuperior King Room
  • Deluxe Family Suite

    Room amenities

    • 53 sq m
    • Sleeps 4
    More detailsDeluxe Family Suite
  • Superior Suite

    Room amenities

    • 53 sq m
    • Sleeps 2
    More detailsSuperior Suite

About this area

Sunshine Coast

Located in Sunshine Coast, Mercure Sunshine Coast Kawana Waters is in the city centre and near the boardwalk. Mooloolaba Esplanade and Sunshine Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Sunshine Coast and Aussie World. Looking to enjoy an event or a game while in town? See what's happening at Sunshine Coast Stadium or Sunshine Coast Turf Club. Our guests appreciate the hotel's quiet location.
View map
Popular Location

What's nearby

  • Sunshine Coast Stadium - 4 min drive
  • Currimundi Lake - 5 min drive
  • Dickey Beach - 8 min drive
  • Kawana Beach - 11 min drive
  • Moffat Beach - 12 min drive

Getting around

  • Landsborough Station - 19 min drive
  • AirportMaroochydore, QLD (MCY-Sunshine Coast) - 26 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury Sunshine Coast hotel in Birtinya with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. All 81 rooms offer free WiFi, fridges and LED TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and premium bedding.
Mercure Sunshine Coast Kawana Waters offers 81 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 15-29 for adults and AUD 5-19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Finnish
  • German
  • Italian
  • Japanese
  • Norwegian
  • Swedish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 29 for adults, and AUD 5 and AUD 19 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Oceanside Kawana Hotel
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Can I cancel my reservation for free at Mercure Sunshine Coast Kawana Waters and receive a full refund?
Yes, Mercure Sunshine Coast Kawana Waters offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Sunshine Coast Kawana Waters cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Sunshine Coast Kawana Waters pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Sunshine Coast Kawana Waters?
Self-parking is free at this property.
What time is check-in at Mercure Sunshine Coast Kawana Waters?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Mercure Sunshine Coast Kawana Waters?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Mercure Sunshine Coast Kawana Waters located?
Located in Birtinya, this luxury hotel is within 2 miles (3 km) of Leacy's Bushland Conservation Reserve, Venue 114 and Sunshine Coast Stadium. Currimundi Lake Conservation Park and Mooloolah River National Park are also within 3 miles (5 km).
4.4
Excellent
705 reviews
5 - Excellent
395
4 - Good
240
3 - Okay
53
2 - Poor
15
1 - Terrible
2

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quite good, though the location is a bit out of the way so you will need transport. Room cleanliness was ok, our remote for the tv didn't work so we used the buttons on the rear. Alright for a night away.
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities
It would be nice if I see more COVID safe notes inside the room.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stafff, fantastic service. Highly recommend.
Stayed 2 nights in May 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
Best hotel so far of many I've stayed while traveling for business. Highly recommended.
Stayed 3 nights in Mar 2020