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Overview of Mercure Sunshine Coast Kawana Waters

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Featured image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Mercure Sunshine Coast Kawana Waters

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationVenue 1144 min drive
    Popular LocationSunshine Coast Stadium4 min drive
    Popular LocationCurrimundi Lake5 min drive
    AirportMaroochydore, QLD (MCY-Sunshine Coast)26 min drive

Choose dates to view prices

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 King Trundle Bed and 1 Single Bed

About this area

Sunshine Coast

Located in Sunshine Coast, Mercure Sunshine Coast Kawana Waters is in the city centre and near the boardwalk. Mooloolaba Esplanade and Sunshine Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Sunshine Coast and Aussie World. Looking to enjoy an event or a game while in town? See what's happening at Sunshine Coast Stadium or Sunshine Coast Turf Club. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Venue 114 - 4 min drive
  • Sunshine Coast Stadium - 4 min drive
  • Currimundi Lake - 5 min drive
  • Caloundra Private Clinic - 6 min drive
  • Currimundi beach - 8 min drive

Getting around

  • Landsborough Station - 19 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 25 min drive

Restaurants

  • Club Kawana - 3 min drive
  • Bruno's Borgo Antico - 5 min drive
  • B Fresh - 5 min drive
  • Sum Thai on Parklands - 7 min drive
  • All' Antica Italian Restaurant - 7 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury Sunshine Coast hotel in Birtinya with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space. All 81 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include fridges and room service.
Mercure Sunshine Coast Kawana Waters offers 81 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 15-29 for adults and AUD 5-19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Finnish
  • German
  • Italian
  • Japanese
  • Norwegian
  • Swedish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 29 for adults, and AUD 5 and AUD 19 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Can I cancel my reservation for free at Mercure Sunshine Coast Kawana Waters and receive a full refund?
Yes, Mercure Sunshine Coast Kawana Waters offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Sunshine Coast Kawana Waters cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?
As of 18 Apr. 2021, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on 9 May 2021 start from AU$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Sunshine Coast Kawana Waters pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Sunshine Coast Kawana Waters?
Self-parking is free at this property.
What time is check-in at Mercure Sunshine Coast Kawana Waters?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Mercure Sunshine Coast Kawana Waters?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Mercure Sunshine Coast Kawana Waters located?
Located in Birtinya, this luxury hotel is within 2 miles (3 km) of Leacy's Bushland Conservation Reserve, Venue 114 and Sunshine Coast Stadium. Currimundi Lake Conservation Park and Mooloolah River National Park are also within 3 miles (5 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 417 out of 768 reviews
5 - Excellent 54%
Rating 4 - Good. 263 out of 768 reviews
4 - Good 34%
Rating 3 - Okay. 62 out of 768 reviews
3 - Okay 8%
Rating 2 - Poor. 21 out of 768 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 768 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn't have the Beach Front views, but a nicr clean Hotel, that is close to Retail Shops
Stayed 1 night in Mar 2021

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Not enough parking and very tight spaces. Had to park overnight in the childcare centre next door - luckily this was a weekend but had it been another night this wouldn't have been acceptable.
Stayed 1 night in Jan 2021

4/5 Good

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not recommended for small children. The portacot that was provided looked like it hadn’t been cleaned... ever! In light of the current situation I expect everything to be spotless, especially something a baby is using. The on-site restaurant was enjoyable however the menu needs to be updated to state the chicken dish is wrapped in prosciutto. Not suitable for a pollotarian diet. Overall the stay itself was pleasant.
Stayed 1 night in Jan 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No towels in room when we booked in late afternoon, shower cap not replaced after first day, and it would be nice to have a tea towel supplied in room so that you can wash and dry glasses, cups etc for re-use. It would also be nice if disabled parking on site was kept available for those with the appropriate permits, rather than used by staff, or guests without those permits.being told by staff that they could use those parking spaces.
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Not enough car parks... we had to park out in the street across the road which was not convenient.
Stayed 1 night in Jan 2021

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