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Reviews of Hotel Armiñe

3 out of 5
Hotel Armiñe
C/ Ibaigane 4 B, Basauri, Vizcaya

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 72 reviews" "
Rating 8 - Good. 25 out of 72 reviews" "
Rating 6 - Okay. 11 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Einan

Disliked: Property conditions & facilities
Stayed 6 nights in May 2023

4/10 Poor

Garry, Sechelt

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Apathetic attitude/unhelpful service. Requested a double bed and received two singles. Poor maintenance, fridge in room did not work. Extremely hot in shower and could not adjust.
Stayed 2 nights in Sep 2022
Response from HOTEL ARMIÑE on 16 Nov 2022
Te agradecemos que hayas dedicado tiempo para proporcionarnos una valoración de tu estancia. Lo siento mucho por escuchar que tu estancia no cumplió las expectativas. Esperamos que nos des otra oportunidad para demostrarte que hemos mejorado.

8/10 Good

Willem

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Handy for Bilbao.
Nice hotel. Good room. Very useful if you are visiting Bilbao, good secure parking and only a few minutes walk from metro. Boring breakfast.
Stayed 2 nights in May 2018

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with nice big balconies.
The local people, in Basauri, where unfailingly welcoming and very proud to consider themselves Basque rather than Spanish. It's a working class suburb of Bilbao, and doesnt get many tourists, but it's all the better for that. Lots of small bars, frequented by locals of all ages, and tapas aplenty, all at really reasonable prices for UK tourists used to high Eurozone costs. Its also really easy to get the tube in to Bilbao for the day, only 20 mins journey time, and a really clean, well managed, railway system. Biggest impression from my trip? How freindly and welcoming the local Basque population are.
Stayed 4 nights in May 2018

10/10 Excellent

Pauline, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant - what a find!
We stayed just one night here en route to the Ferry back to the UK. We had our two large golden retriever dogs with us. The hotel had overlooked this fact in our booking, but were VERY accommodating & immediately sorted our dog friendly room out. Which was HUGE, very comfortable for all, with a lovely balcony for us all to enjoy! They could not have been more helpful. We were unable to eat in the restaurant due to the dogs not able to be left alone in our room (too nervous!) so the hotel staff directed us where we might go and were so kind to sort out our breakfast to have in our room in the morning. We could not rate this hotel higher - it was great. Staff were super! They also directed us to lovely areas where we could walk the dogs. You definitely need satnat to find it, and when near, keep your eye open for the "Hotel Armine" direction signs when near.

10/10 Excellent

Sandra, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
2 night stay visiting Bilboa, easy to get to from hotel via metro. As we had a car it was necessary to stay outside of the city. Very impressed with Bilbao.

10/10 Excellent

JAF, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENT HOTEL
Bar-Cafetería: Very Good Pinchos and very nice staff. Room: Very clean and recent remodeling

10/10 Excellent

Juan Carlos, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY IN A BIG CITY
Nice hotel, out of the crowded city, a bit confusing to find it, but GPS worked out nicely, close to 2 metro stations, clean, great staff, restaurant and bar is very good, great tapas and pinchos.

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nicki, Wiltshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Pet Friendly
Hotel was a little difficult to find but once there the staff were friendly helpful and the whole experience (we have a 35kilo boxer dog staying with us) was great. Often hotels puts guests with dog in very basic rooms, Ours was clean, comfortable and quality.

10/10 Excellent

Fabienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facil para ir a Bilbao. Alojamiento limpio y con buenas instalaciones. El colchon muy bueno. Personal amable.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

MIGUEL ANGEL

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

Germán

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserve una habitación doble estandar y me dieron una individual con capacidad para una persona y una cama de 135 pequeña para 2 personas tambien en la descripcion del hotel dice que las 25 habitaciones disponen de terraza amueblada y esta habitación no tenia ni terraza solo una ventana y lo peor la señora de recepción de pelo corto canoso un poco estúpida y desagradable.aportaria fotos pero no me deja a traves de esta pagina. Aunque pienso denunciar en la oficina de consumo.

8/10 Good

CATHY

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bon on a pas hérité de la chambre la plus propre !
2 chambres réservées une correcte l’autre sale Traces non identifiées sur murs lits sol et support Wc
Stayed 1 night in Sep 2023

6/10 Okay

Leyre

Business traveller
Stayed 1 night in Aug 2023

6/10 Okay

ISABELLE

Liked: Cleanliness, property conditions & facilities, room comfort
Déçu !
Arrivée à l l'hotel avec parking payant Restaurant fermé et pas de petit dejeuner de prévu juste un distributeur pour prendre son café On nous indique qu il faut sortir de l hôtel pour petit dejeuner???!!
Stayed 1 night in Aug 2023

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo según lo esperado 😉

10/10 Excellent

Alejandro

Stayed 1 night in Jun 2023

8/10 Good

Francisco

Stayed 3 nights in Dec 2022

8/10 Good

MARÍA CARMEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2022

8/10 Good

Rosa Maria

Travelled with partner
Liked: Staff & service
No había ni bar ni restaurante ni máquinas para bebidas
Stayed 3 nights in Nov 2022
Response from HOTEL ARMIÑE on 16 Nov 2022
Lamentamos no haber ofrecido un servicio de cafetería, dado que los gestores son externos y decidieron cerrar, y aun no hemos podido reparar el servicio.Para ello disponemos un servicio de café gratuito y servicio de bebidas en recepción.

8/10 Good

Segundo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Jose

Stayed 2 nights in Oct 2022

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El personal siempre con una sonrisa y solicito a lo que le pidas, las instalaciones parece ser que no son mantenidas adecuadamente y por ejemplo tuvo que venir el gerente a arreglar el monomando de la ducha que salía el agua a 40 grados y no se podía regular. Indican desayuno incluido y el restaurante está cerrado y dan un café de máquina y un bollo industrial en compensación
Stayed 3 nights in Sep 2022

10/10 Excellent

Abdelouahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general estaba todo muy bien!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Laid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 27 nights in Mar 2022

10/10 Excellent

Christine

Travelled with family
Super hotel dans une super ville
Super séjour à Basauri-Bilbao. Je reviendrai c est clair
Stayed 2 nights in Jul 2021
Response from Recepción on 11 July 2021
Muchísimas gracias por haber elegido nuestro hotel y por su comentario. Esperamos volver a verles pronto!

8/10 Good

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ES ACOGEDOR Y EL PERSONAL DE LA RECEPCION ES MUY ATENTA.
Stayed 2 nights in Oct 2019

8/10 Good

Merce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy confortable
Una habitacion familiar excelente, a pesar de que la la cama supletoria es un sofa cama es super comodo y dormimos muy bien en el. Lo unico que nos la cobraron aparte aunque en la oferta de hoteles.com venia el precio del sofa-cama incluido, en total una diferencia de 21 eur. mas de lo que reserve
Stayed 1 night in Sep 2019

2/10 Terrible

Francisco Javier

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto. Perfecto para visitar Basauri y Bilbao
Stayed 1 night in May 2019

8/10 Good

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Localización y habitación muy muy bien. Camas comodisimas. La única vez que necesite los servicios del Hotel, era para pedir cambios en monedas de un billete de 5 euros. Ni en el bar del hotel ni en la recepción me lo dieron.
Stayed 3 nights in Apr 2019

4/10 Poor

Sylvain

Liked: Cleanliness
Disliked: Staff & service
Mal situé et sans intérêt
Hôtel d’un autre âge mais la literie sauve la situation la fenêtre de la salle de bains cassée impossible de la fermer mais surtout un service de petit déjeuner exécrable et l’arrogance du serveur ont mal fait commencer la journée !
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el amplio tamaño de la habitación y la terraza. Estaba muy limpio.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy satisfecho
Habitación amplia, limpia, muy buena cama.
Stayed 1 night in Aug 2018

10/10 Excellent

jean-luc

Liked: Staff & service, room comfort
bon accueil, hotel convenable et pratique , mais.
un hôtel un peu a l’écart de Bilbao mais un quartier sympathique et vivant et une desserte en métro rapide et efficace. une décoration un peu datée et un ménage assez succinct , des miettes sous le bureaux des mégots sur le sol de la terrasse pourtant agréable , bref de petits détails qui dénotent car l’hôtel est convenable et l’accueil souriant et professionnel
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Samai

Liked: Staff & service, room comfort
La habitación
Son un poco ruidosas, parecía q teníamos a los vecinos con nosotros. La limpieza buena pero fui a utilizar el secador de mano del baño y estaba pegajoso se notaba q hacía mucho q no se utilizaba. Por lo demás muy bien. Repetiré seguro porque tengo familia allí. X cierto estuve en la habitación 104.

10/10 Excellent

Birgitta, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hundvänligt Hotel
Stora fina rum med stora bekväma sängar. Fräscht badrum. Stor balkong. Bra med stort garage under hotellet. Hundvänligt. Lite sena öppet tider i restaurangen 21-23. Fanns dock en bra cafeteria/bar m tapas.