Terrace/patio

Reviews of The Artist Grand Hotel of Art

5 out of 5
The Artist Grand Hotel of Art
Alameda de Mazarredo, 61, Bilbao, Vizcaya

Reviews

9.6

Exceptional

Rating 10 - Excellent. 818 out of 1005 reviews" "
Rating 8 - Good. 153 out of 1005 reviews" "
Rating 6 - Okay. 22 out of 1005 reviews" "
Rating 4 - Poor. 7 out of 1005 reviews" "
Rating 2 - Terrible. 5 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in wonderful location
Stayed 1 night in Apr 2024
Response from Sales department on 22 Apr 2024
Thank you so much Jeffrey!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel—views, rooms, dining and especially staff. One of us came down with a virus and we had to extend our stay-they sent up a curative tea and snacks and discounted our room! Concierge was very personable and knowledgeable. Great spot on the beach and easy walk to the old town and main shopping.
Stayed 2 nights in Mar 2024
Response from Sales department on 22 Apr 2024
Thank you so much Barbara!

10/10 Excellent

Lynn Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel for visiting the Guggenheim but also walkable to all areas of Bilbao. Breakfast is perfect, everything you could want and more. Ate in the restaurant one evening and the food is superb and good value for a 5* hotel restaurant. Finally the staff are all friendly and helpful. All together a great stay.
Stayed 2 nights in Apr 2024
Response from Sales department on 22 Apr 2024
Thank you so much Lynn!

10/10 Excellent

Christopher, Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a very friendly and helpful staff. Nice sized rooms, and centrally located next to the Guggenheim and only about a 20 minute walk to old town
Stayed 1 night in Apr 2024
Response from Sales Department on 11 Apr 2024
Dear Christopher,Thank you so much for your message!

10/10 Excellent

Mary Charmian, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location in front of the Guggenheim. Walking distance (20-30 minutes walk to old town) great restaurants in the area. Great staff good sized rooms. I can’t complain about anything
Stayed 2 nights in Mar 2024
Response from Sales Department on 10 Apr 2024
Thank you very much for your comment.We hope you enjoyed your stay!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, exceptional service, fantastic location
Stayed 1 night in Mar 2024
Response from Sales department on 22 Apr 2024
Thank you so much Jason!

10/10 Excellent

Max

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and very helpful staff. Hotel was very nice. Rooms are generous and we had a beautiful view of the Guggenheim. Would definitely stay here again
Stayed 2 nights in Mar 2024
Response from Julene Rodrigo on 20 Mar 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay and perfectly located to the Guggenheim, river walk and shopping.
Stayed 2 nights in Feb 2024
Response from Julene Rodrigo on 20 Mar 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

eliane, Mooresville

Stayed 1 night in Feb 2024
Response from Sales Department on 10 Apr 2024
Thank you!We hope you enjoyed your stay!

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sales Department on 8 Feb 2024
Dear Gilbert,Thank you very much for trusting Gran Hotel Domine and for taking the time to send your review. It is a pleasure to know you have enjoyed every aspect of your stay with us and we hope to have contributed to create beautiful memories of this trip to Bilbao.If you ever came back to the city, we look forward to welcoming you here again at our GHD.Kindest regards,

10/10 Excellent

Desmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with good staff.
Stayed 3 nights in Jan 2024
Response from Sales Department on 2 Feb 2024
Dear Desmond,Thank you very much for trusting Gran Hotel Domine and for your positive feedback. It is a pleasure to know you found the hotel "excellent" and our staff was attentive and helpful to make your stay comfortable.Should you ever come back to Bilbao, we look forward to welcome you here again.Best regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sales Department on 26 Jan 2024
Dear Paul,Thank you very much for trusting Gran Hotel Domine as your home in Bilbao. We are very glad to see we have matched with your expectations. As both the hotel facilities and personal attention have surprised you, we hope you would have no hesitation in booking with us again if you ever planned a second trip to Bilbao.Kindest regards.

10/10 Excellent

Alan, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a very good hotel - highest rated in Bilbao. Room was large, comfortable and well lit, and faced the museum. Reasonable walk to other sights and downtown. Staff helpful and friendly, and breakfast room staff exceptional. Several restaurants nearby. (Avoid Porrue - behind the hotel - outrageously expensive and recommended by bellboy (I have my suspicions)). Good food in the coffee shop also. Internet connection had very high and variable latency. Overall, THE place to stay in Bilbao. I would stay there again.
Stayed 3 nights in Dec 2023
Response from Sales Department on 16 Jan 2024
Dear Alan,Thank you very much for choosing Gran Hotel Domine and for considering staying with us again in the future. We are very glad to know you have enjoyed the room as much as the convenient location to explore the city and its main attractions.We just regret that the restaurant suggested did not match with your expectations, as we always try to give recommendations based on our guests experiences and opinions. It is a pleasure to know, however, that our restaurant Le Café was one of your taste.If you ever planned a new trip to Bilbao, we look forward to welcoming you here again for that second fabulous stay.Best regards,

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Great staff!
Stayed 4 nights in Dec 2023
Response from Sales Department on 9 Jan 2024
Dear Francisco,Thank you very much for trusting Gran Hotel Domine and for taking the time to send your impressions to other travellers. We are flattered to know you had an amazing experience, and that our staff played a relevant role on it. We hope you would have no hesitation in choosing us again for an eventual new trip to Bilbao.Best regards.

10/10 Excellent

Pascale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel right across the street from the Guggenheim museum - helpful staff, beautiful decor, nice breakfast buffet on a rooftop terrace and within walking distance of the old town and other local sights. I recommend it highly.
Stayed 2 nights in Jan 2024
Response from Sales Department on 9 Jan 2024
Dear Pascale,Thank you very much for trusting Gran Hotel Domine and for taking the time to send your feedback. We are delighted to see you have enjoyed the hotel location as much as the decoration, comfort and the unique breakfast served at the rooftop terrace. On behalf of every member of our staff, we appreciate your warm words and look forward to welcoming you here again one day in the future.Kindest regards.

8/10 Good

JI

Stayed 2 nights in Dec 2023
Response from Sales Department on 2 Jan 2024
Dear JI,Thank you very much for choosing Gran Hotel Domine and for taking the time to send your positive review. We are very pleased to know everything matched with your expectations during your stay with us.If you ever plan a new trip to Bilbao, we look forward to welcoming you here again.Kindest regards.

10/10 Excellent

IVAN

Stayed 4 nights in Dec 2023
Response from Sales Department on 2 Jan 2024
Estimado Iván,Muchas gracias por elegir Gran Hotel Domine en estas fechas especiales. Nos alegra que haya disfrutado de su estancia y esperamos que haya tenido la oportunidad de visitar los principales atractivos de la ciudad y alrededores.Si en algún momento volvieran a Bilbao, nos encantaría poder darles la bienvenida aquí de nuevo. Hasta entonces, reciban un afectuoso abrazo de todo el equipo de GHD.

4/10 Poor

ana

Stayed 1 night in Dec 2023
Response from Sales Department on 15 Jan 2024
Estimada Ana,Muchas gracias por elegir Gran Hotel Domine. Lamentamos que finalmente no pudiera hacer uso de su reserva, aunque esperamos que tenga oportunidad de reanudar su viaje en el futuro. Si así ocurriera, le estaremos esperando. Hasta entonces, le enviamos un cordial saludo de parte de todo el equipo de GHD.

8/10 Good

avram

Stayed 1 night in Dec 2023
Response from Sales Department on 15 Jan 2024
Dear Avram,Thank you very much for trusting Gran Hotel Domine and for taking the time to send your review. We are very glad to know you had a positive experience with us. Hopefully, our convenient location and facilities, together with the cared personal service and attention to detail, have contributed to an unforgettable trip to Bilbao.If you ever plan a new trip to our city, we look forward to welcoming you here again.Best regards,

10/10 Excellent

EUGENE, London

Stayed 6 nights in Dec 2023
Response from Sales Department on 2 Jan 2024
Dear Eugene,Thank you very much for choosing Gran Hotel Domine and for taking the time to send your positive review. We are flattered to know everything matched with your expectations and we hope you have kept wonderful memories of this trip to Bilbao.Kindest regards.

10/10 Excellent

Frances Celeste Araneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Beautiful room and the hotel is close to restaurants, shops and market. Highly recommend. We enjoyed our stay.
Stayed 5 nights in Dec 2023
Response from Sales Department on 19 Dec 2023
Dear Mr. Celeste,Thank you very much for choosing Gran Hotel Domine. It is a pleasure to read our helpful staff, together with the beautiful room and central location, have made your stay in Bilbao comfortable and easy to explore the main attractions.If you ever plan a new trip to Bilbao, we look forward to welcoming you here again.Kindest regards.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sales Department on 5 Feb 2024
Dear Charles,Thank you very much for including Gran Hotel Domine in your travel plans. We are delighted to read everything has matched with your expectations and you have enjoyed the room and facilities as much as the peronal attention.If you ever planned a new trip to Bilbao, we hope you would have no hesitation in staying with us again. We look forward to welcoming you here again.Kind regards.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member here made our stay at a beautiful hotel even better than 5 stars! We travel for business and pleasure to Bilbao regularly and will never stay elsewhere after all the help, smiles, top notch serve and what has to be a culture of genuine caring at this hotel. Thank you everyone from the cleaning crew to front desk, bellmen and wait staff! Bravo!!
Stayed 5 nights in Dec 2023
Response from Sales Department on 11 Dec 2023
Thank you very much for trusting Gran Hotel Domine and for letting us take care of you. We are very glad to know you enjoyed every aspect of the hotel and our staff was kind and helpful at all times.We truly look forward to welcoming you here again in the future.Kind regards.

10/10 Excellent

Chanmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best hotel I’ve stayed in Spain. It’s super clean and located in the perfect spot of Bilbao. Most importantly, every staff I encountered and interacted with was very attentive, helpful and kind. I’m definitely coming back!
Stayed 1 night in Dec 2023
Response from Sales Department on 11 Dec 2023
Dear Chanmi,Thank you very much for choosing Gran Hotel Domine and for sending your feedback. We are very glad to know you have enjoyed your stay with us as much as the personal service. We hope to have contributed to create wonderful memories of this trip to Bilbao.On behalf of every member of the GHD team, we send you our greetings, looking forward to hosting you here again one day.Best regards.

10/10 Excellent

Sabine, Beijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A winner! Both in terms of location, quality of the hotel/rooms and friendliness of the staff
Stayed 2 nights in Dec 2023
Response from Sales Department on 11 Dec 2023
Dear Sabine,Thank you very much for trusting Gran Hotel Domine and for letting us take care of you. We are very glad to know you enjoyed every aspect of the hotel and our staff was helpful at all times.We look forward to welcoming you here again in the future.Kind regards.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 1 night in Nov 2023
Response from Sales Department on 5 Dec 2023
Dear Maria,Thank you very much for trusting Gran Hotel Domine and for taking the time to send your feedback to other travelers. It is an honour to see you had a good experience with us, and we hope the "amazing location" made it easy to move around the city.If you ever come back to the city, we hope you would have no hesitation in staying with us again. We look forward to welcoming you for a second time.Kind regards.

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Room was beautiful.
Stayed 3 nights in Nov 2023
Response from Sales Department on 29 Nov 2023
Dear Pamela,Thank you very much for your positive feedback. It is a pleasure to read you have enjoyed the stay with us and found the room beautiful and well-equipped.We hope you had a comfortable stay, with plenty time to discover the city and the surroundings. If you ever came back to the city, we look forward to welcoming you here again.Kindest regards.

10/10 Excellent

Ki

Stayed 2 nights in Nov 2023
Response from Sales Department on 15 Nov 2023
Dear Ki,Thank you very much for choosing Gran Hotel Domine and for taking the time to send your review. It is a pleasure to know you have enjoyed your stay and everything matched with your expectations.We hope you have kept wonderful memories of this trip to Bilbao, and look forward to welcoming you here again if you ever come back.Kind regards.

10/10 Excellent

Francisco, Santa Cruz de la Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our main objective in Bilbao was to visit the Guggenheim Museum. And arguably there is no better place to stay than the Gran Domine. The terrace has incredible views from the museum and it a great place to relax, especially for happy hour. The rooms are great and the staff is very knowledgeable and helpful. It was an amazing stay.
Stayed 2 nights in Nov 2023
Response from Sales Department on 14 Nov 2023
Dear Francisco,Thank you very much for trusting Gran Hotel Domine and for considering us the best place to stay in Bilbao. We are delighted to read you had an amazing stay thanks to the room, general atmosphere and rooftop terrace with views.If you ever come back to Bilbao, we look forward to welcoming you here again.Kindest regards.

10/10 Excellent

Brynjar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Nice hotel
Stayed 4 nights in Nov 2023
Response from Sales Department on 6 Nov 2023
Dear Brynjar,Thank you very much for choosing and recommending Gran Hotel Domine. We are glad to know you enjoyed the hotel and its facilities, as much as the excellent location right across the Guggenheim museum.If you ever come back to the city, we look forward to welcoming you here again.Best regards.

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katherine H.
Friendly staff. Very helpful with recommendations. Excellent location.
Stayed 2 nights in Oct 2023
Response from Sales Department on 31 Oct 2023
Dear Katherine H,Thank you very much for choosing Gran Hotel Domine and for sending your feedback. We are delighted to read our staff was friendly and provided useful recommendatios, which we hope made you enjoy the city to the fullest. If you ever come back to Bilbao, we look forward to welcoming you here again. Kindest regards.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing. Absolutely perfect staff.
Stayed 1 night in Oct 2023
Response from Sales Department on 24 Oct 2023
Dear Daniel,Thank you very much for trusting Gran Hotel Domine and for sending your feedback. We are flattered to read everything matched with your expectations and you loved the room and equipment, which for sure contributed to a great memory of this trip to Bilbao. On behalf of our "perfect staff", we thank you again for your kind words, looking forward to welcoming you for a second time one day. Best regards.

10/10 Excellent

Jairo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Gran Domine Bilbao is in the top of the sector in Bilbao. Not only because of its location, restaurant, service, breakfast and amenities but because the excellent experience that guests can experiment over and over. It is not just once quality service, it is everytime. I am glad that I have a solid option to fully recommend.
Response from Sales Department on 24 Oct 2023
Dear Jairo,Thank you very much for choosing and recommending Gran Hotel Domine. We are proud to read we have fullfilled your expectations in every aspect of the stay, and offered a first quality service. It is our main goal to create tailored experiences to every guest, and we look forward to welcoming you here again one day for another unique and fabulous stay.Warmest regards.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sales Department on 20 Oct 2023
Dear Michael,Thank you very much for trusting Gran Hotel Domine and for the positive review. It is a pleasure to know everything matched with your expectations andwe hope you have kept beautiful memories of this stay in Bilbao.If you ever come back to the city, we look forward to seeing you here again.Kind regards.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful restaurants near by. The food and service were excellent.
Stayed 3 nights in Oct 2023
Response from Sales Department on 17 Oct 2023
Dear John, Thank you very much for choosing GHD and for sending your review. We are flattered to know you have enjoyed your experience with us and given us the highest rating. We hope you have kept wonderful memories of this trip to Bilbao, and we look forward to welcoming you here again one day.Best regards.

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sales Department on 17 Oct 2023
Dear guest,Thank you very much for trusting Gran Hotel Domine and for sharing your feedback with other travellers. We are glad to know you have enjoyed your stay with us, and we hope to have contributed to create wonderful memories of this trip to Bilbao.We look forward to welcoming you here again, if you ever plan a new visit to our city. Kind regards.

8/10 Good

Francisco

Liked: Staff & service, property conditions & facilities
Not a 5 stars
Not a real 5 stars. Neither the bed or cleanliness are at a5 stars level. Location is excellent and personel is very friendly
Stayed 1 night in Oct 2023
Response from Sales Department on 17 Oct 2023
Dear Francisco,Thank you very much for choosing Gran Hotel Domine and for sharing your feedback. We are sorry to read we did not fulfill your expectations, but we hope you had a memorable trip to Bilbao, thanks to the convenient location of the hotel and the excellent personal service received.Kindest regards.

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great rooftop.
Stayed 2 nights in Sep 2023
Response from Sales Department on 17 Oct 2023
Dear Helena,Thank you very much for choosing Gran Hotel Domine and for sending your feedback. We are delighted to know you enjoyed the whole stay with us, and we hope our rooftop terrace with the stunning views of the Guggenheim museum, was the icing in the cake for an unforgettable experience.Kind regards,

10/10 Excellent

Maria, Foothill Ranch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Guggenheim museum is across the street. Very good location. Great restaurant
Stayed 1 night in Oct 2023
Response from Sales Department on 17 Oct 2023
Dear Maria,Thank you very much for trusting Gran Hotel Domine and for sharing your feedback with other travellers. We are glad to know you have enjoyed your stay with us, and we hope to have contributed to create wonderful memories of this trip to Bilbao.We look forward to welcoming you here again, if you ever plan a new visit to our city. Kind regards.

8/10 Good

oded, missouri city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by Guggenheim museum, nice property, excellent breakfast on rooftop.
Stayed 1 night in Oct 2023
Response from Sales Department on 17 Oct 2023
Dear Oded,Thank you very much for sharing your opinion. It is a pride that you chose our property and enjoyed the whole stay, highlighting the breakfast on the unique rooftop terrace, overlooking the Guggenheim museum.We hope you would have no hesitation in booking with us again if you ever came back to the city.Regards,

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting from Puerto Rico
The Gran Domine is a beautiful property, with art everywhere. The room was l reasonably large, very comfortable and with great details. Staff was very helpful. The young man parking the car was a star.
Stayed 2 nights in Oct 2023
Response from Sales Department on 17 Oct 2023
Dear Francisco,Thank you very much for trusting Gran Hotel Domine and for sharing your feedback with other travellers. We are glad to know you have enjoyed your stay with us, and we hope to have contributed to create wonderful memories of this trip to Bilbao.We look forward to welcoming you here again, if you ever plan a new visit to our city. Kind regards.

10/10 Excellent

Andrew, Beverly Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Across the street from Guggenheim with breakfast overlooking it.
Stayed 2 nights in Oct 2023
Response from Sales Department on 17 Oct 2023
Dear Andrew,Thank you very much for choosing Gran Hotel Domine and for sending your feedback. We are delighted to know you enjoyed the whole stay with us, and we hope our rooftop terrace with the stunning views of the Guggenheim museum, was the icing in the cake for an unforgettable experience.Kind regards,

10/10 Excellent

Rowena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and convenient
Stayed 2 nights in Sep 2023
Response from Sales Department on 17 Oct 2023
Dear Rowena,Thank you very much for choosing Gran Hotel Domine and for sending your review. We are very pleased to know everything matched with your expectations and you could enjoy a wonderful experience. As the location was suitable as well, we hope you could take advantage of it to explore our beautiful city.We look forward to welcoming you here again in the future.Best regards,

10/10 Excellent

Galla, San Ramon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Excellent breakfasts. Excellent service. Next to Guggenheim!!!!
Stayed 2 nights in Sep 2023
Response from Sales Department on 17 Oct 2023
Dear Galla,Thank you very much for choosing Gran Hotel Domine and for sending your feedback. We are delighted to know you enjoyed the whole stay with us, and we hope our rooftop terrace with the stunning views of the Guggenheim museum, was the icing in the cake for an unforgettable experience.Kind regards,

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Bilbao
Super comfortable and clean rooms!! Excellent location across Guggenheim Museum. Nice rooftop terrace!! Merits a return to beautiful Bilbao!!
Stayed 2 nights in Oct 2023
Response from Sales Department on 9 Oct 2023
Dear Luis,Thank you very much for choosing Gran Hotel Domine and for sending your review.We are delighted to know your expectations were fulfilled and you enjoyed both the hotel and our beautiful city. We hope this first visit to Bilbao is not the last one. If that ever happens, we look forward to welcoming you again at our GHD.Kindest regards.

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel.
Stayed 3 nights in Oct 2023
Response from Sales Department on 9 Oct 2023
Dear Ruth,Thank you very much for choosing Gran Hotel Domine and for sending your review. We are delighted to know everything matched with your expectations and our professional staff made everything easy. If you ever come back to Bilbao, we look forward to welcoming you here again.Kindest regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Oct 2023
Response from Sales Department on 9 Oct 2023
Dear John,Thank you very much for choosing Gran Hotel Domine and for sending your review. We are delighted to know everything matched with your expectations and our professional staff made everything easy. If you ever come back to Bilbao, we look forward to welcoming you here again.Kindest regards,

10/10 Excellent

Michael, Miami Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well operated and maintained and the area is perfect for visiting and walking
Stayed 1 night in Oct 2023
Response from Sales Department on 5 Oct 2023
Dear Michael,Thank you very much for choosing Gran Hotel Domine and for writing your review, We are proud to read both the hotel and the location were perfect to enjoy the city to the fullest. If you ever come back to Bilbao, we look forward to welcoming you again at GHD.Best regards.

10/10 Excellent

Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Bilbao was extra special thanks to our stay at this beautiful hotel. We had view of the Guggenheim from our room and I don’t think it get better than that. Service was exceptional. Definitely aplace to come back
Stayed 1 night in Sep 2023
Response from Sales Department on 3 Oct 2023
Dear Marcela,Thank you very much for your encouraging words. We are proud to know we have contributed to a special trip to Bilbao. As the views from the room were unique and the service exceptional, we trust you would have no hesitation in staying with us again in a future visit to Bilbao. We truly look forward to welcoming you here again.Kind regards.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
… avoid rooms facing the back. They are very much backstreet versions of a modern hotel.
Stayed 2 nights in Sep 2023
Response from Sales Department on 3 Oct 2023
Dear Michael,Thank you very much for choosing Gran Hotel Domine and for sending your review. It is a pleasure to know you had an overall good experience, although we would have liked to advise you on the different room types, to find the perfect choice for you. If you ever came back to the city, we would love to hear from you again.Kindest regards.