Ratings based on 993 Verified Reviews

4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 29 Mar. 2020
Comment from Hotel Management
30 Mar. 2020 by The team at RACV Royal Pines Resort, Hotel Management
Thank you for your review during these difficult times. We look forward to welcoming you back in the near future. Warm Regards
5 out of 5
by A verified traveller

Posted 19 Mar. 2020
Comment from Hotel Management
20 Mar. 2020 by Hotel Management, Hotel Management
Thank you for staying at RACV Royal Pines Resort. We are pleased that you had an enjoyable stay.
4 out of 5
by A verified traveller from Auckland

Posted 14 Mar. 2020
The pizza restaurant was really outstanding, I liked it a lot and so did my partner
Comment from Hotel Management
20 Mar. 2020 by Hotel Management, Hotel Management
Dear Paul, Thanks for your review, we are pleased that you enjoyed Trattoria Amici Restaurant. It is great spot with very nice food.
5 out of 5
by A verified traveller from Brisbane

Posted 2 Mar. 2020 on Wotif
Location was great. Next time I would book in a round of golf
Comment from Hotel Management
11 Mar. 2020 by Hotel Management, Hotel Management
Dear Dave, We are pleased that you enjoyed the resort. Make sure you do book golf on your next visit, you have 27 holes over 3 courses to choose from. Enjoy!
5 out of 5
by A verified traveller

Good play spaces for kids but book for dinner

Posted 2 Mar. 2020 on Hotels
Great facilities particularly when travelling with kids. Need to book for dinner as we were unable to eat within the resort and had to travel elsewhere to get something. Would have been good if front desk had advised when we checked in as the resort is a distance from other attractions and restaurants.
Comment from Hotel Management
11 Mar. 2020 by Hotel Management , Hotel Management
Dear Christine, Thank you for sharing your experience for your stay at the resort. It's great that you and your family enjoyed the facilities around the resort. We would like to apologize for the inconvenience of not being able to dine at the resort. The Front Office manager has been informed of this to ensure the team is communicating all relevant information to guests. Thank you once again,
5 out of 5
by A verified traveller

Posted 1 Mar. 2020 on Wotif
Comment from Hotel Management
11 Mar. 2020 by Hotel Management, Hotel Management
Thank you for staying at RACV Royal Pines Resort, we are pleased that you had an enjoyable stay. Kind Regards,
5 out of 5
by A verified traveller

Posted 1 Mar. 2020
Comment from Hotel Management
11 Mar. 2020 by Hotel Management , Hotel Management
Thank you very much for staying at RACV Royal Pines Resort, we are pleased that you had an enjoyable stay. Kind Regards,
5 out of 5
by A verified traveller

Relaxing

Posted 29 Feb. 2020 on Hotels
Was a lovely place! Clean, wonderful staff, Aircon could be a little stronger, but had a nice stay
Comment from Hotel Management
1 Mar. 2020 by The team at RACV Royal Pines Resort, Hotel Management
Dear Teagan, Thank you for staying with us and for taking the time to leave a review. I am pleased to see you enjoyed your stay, hopefully we will be welcoming you back for another little stay. Warm Regards
5 out of 5
by A verified traveller

Posted 29 Feb. 2020 on Hotels
Had a great stay, family friendly resort, staff were excellent on check in, will definitely be booking again
Comment from Hotel Management
1 Mar. 2020 by The team at RACV Royal Pines Resort, Hotel Management
Thank you for the review. Pleased to see you enjoyed the resort and were able to make the most of our amazing views. Warm Regards
4 out of 5
by A verified traveller

Posted 28 Feb. 2020
Comment from Hotel Management
1 Mar. 2020 by The team at RACV Royal Pines Resort, Hotel Management
Thank you for the review!