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Great staff, good location, fast check-in and check-out.
The room we got was tiny (like someone hit it with the shrink stick) but it was clean and comfy with a good bed and bedding. The balcony is also tiny but we happily shared a bottle of wine on it looking over Bendigo.
It's fine if you just want somewhere to sleep (which is what we wanted). We ate off-site (plenty of options in Bendigo) but the onsite options looked pretty good down stairs too.
Car parking at the front can be a lotto ticked when busy but there is overflow parking behind the hotel so don't stress.
We'd stay here again for sure.
Loved all the artwork in hotel. Staff very helpful & friendly. Loved that we could have breakfast & dinner at hotel. Both were very tasty. Would book this hotel again when in Bendigo.
The team here at Mercure Bendigo is delighted to receive such great feedback, thank you. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as highly as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as highly as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
8/10 Good
Darren
24 Dec 2023
Darren
Stayed 1 night in Dec 2023
Response from Faiz on 12 Jan 2024
We are incredibly grateful that you took the time out to leave us a review. Best Wishes, Hotel Manager, Faiz Rashid.
Very friendly and efficient staff. It was no trouble for them to prepare some food for me even though it was late and getting ready to close kitchen. Room was small but clean & comfortable. Great view over Bendigo from balcony. Great location.
Greg
Stayed 1 night in Dec 2023
Response from Faiz on 12 Jan 2024
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as highly as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
The team here at Mercure Bendigo is delighted to receive such great feedback, thank you. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
4/10 Poor
Shelley
Business traveller
27 Nov 2023
Liked: Cleanliness, staff & service
I chose a place that had an opening window but there was constant noise outside so I couldn’t have the window open. There was also no room service.
Shelley
Stayed 1 night in Nov 2023
Response from Faiz on 12 Jan 2024
Thank you for taking the time to tell us about your experience at the Mercure Bendigo Schaller. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we hope to see you again. Kind Regards, Faiz
We liked the modernness and the cleanliness of the room. We did not like the cramped size of the rooms, one could barely get around one side of the bed. They are a one person room only and not designed for a couple. I can’t imagine the tiny balcony would ever be used, it is ridiculously small. The architect would have been wiser to incorporate the balcony into making the room a tinier bit bigger. The shower would not be suitable for a large person as it is very squeezy also. I weigh 50 kilos and I just fitted in.
Jo
Stayed 1 night in Nov 2023
10/10 Excellent
Sheila
15 Nov 2023
Didn’t realize the rooms were so small
after staying at Mecure in Warragul same price
was dissapointed stayed there because of the name
staff was excellent and dining was very good 😊
they looked after us well.
Sheila
Stayed 3 nights in Oct 2023
Response from Faiz on 8 Dec 2023
The team here at Mercure Bendigo is delighted to receive such great feedback, thank you. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
6/10 Okay
Pamela
Travelled with partner
11 Nov 2023
Liked: Cleanliness, staff & service, amenities
It was in a great location, easy to walk into the CBD & almost next door to the hospital. The rooms were extremely small, apart from the bed, nowhere to sit. The passages were so dark, it looked like a old factory, not impressed at all, it was horrible
The room was spotless and I was able to use the smart tv to access my own subscriptions.
My experience was that good that I cancelled other bookings and spent additional 2 nights there
What I liked about the property was the bright colours, decor, having a bar and restaurant on site.
What I didn’t like was how difficult it was to find it and the cold breakfast we had
Rachelle
Stayed 1 night in Oct 2023
4/10 Poor
Karen
Travelled with partner
15 Oct 2023
Disliked: Property conditions & facilities
Funky looking decor. Rooms are so tiny & walls are paper thin you can here neighbours beside & above. Blinds were broken i our room however reception were getting maintenance to repair. I would not recommend staying here if you want a decent night sleep after travelling all day. Take ear plugs.
Look for anyone reviewing this can clearly say that this hotel is very average for Bendigo. It’s very small room definitely don’t book the small room but the coffee is good and the service and the café is OK. I would prefer more bottled water and yeah the shower was actually surprisingly amazing. It had a full blow shower with the noodle head. Thank you for reading my review. What are you doing cuddle easily? He was happy to see me this morning. Did you see him? Hey buddy how’s it going?
The bed was like sleeping in a hammock. We paid with cash and asked for a receipt which was denied and then our credit card was charged. Very disorganised. The credit card was refunded.
Samantha
Stayed 2 nights in Sep 2023
Response from FR on 30 Sept 2023
Dear Samantha, thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment and inconvenience you experienced during your stay at our hotel. Please know that your feedback is extremely valuable to us, as we constantly strive to improve our services and facilities. Our staff are well trained to provide invoice receipts upon guest request, and I do apologise for the confusion. I am pleased to know that the credit card was refunded. For your future stay, please select and book our Superior room for a bit more space. We value your loyalty as frequent travelers, and we genuinely hope you'll reconsider staying with us again in the future. Best Wishes, Hotel Manager, Faiz Rashid.
I love staying here when in Bendigo. I also like the breakfast variety they have. The hash browns are excellent.
Monica
Stayed 2 nights in Sep 2023
Response from Emma on 19 Sept 2023
Hi Monica Thank you for staying with us. We are glad to know that you are happy with your stay in the hotel. We look forward to seeing you again in Bendigo Schaller.
It was near a picturesque lake and not too far from the City. It was in a nice location.
Pauline
Stayed 2 nights in Jul 2023
Response from Emma on 19 Sept 2023
Hi PaulineThank you for staying with us. We are glad to know that you are happy with your stay in the hotel. We look forward to seeing you again in Bendigo Schaller.
I've given five stars to this property. We will certainly stay next time in Bendigo and recommend it to our friends.
David
Stayed 2 nights in Sep 2023
Response from FR on 18 Sept 2023
Thank you so much for taking the time to leave an excellent feedback. We truly appreciate it. It is always a pleasure to have you stay with us. Please let us know if there is anything that we can do for you in the future. Warm Regards, Hotel Manager, Faiz Rashid.
Everything was excellent they could do with a good path from the gated cat park to the front reception.
Michelle
Stayed 1 night in Aug 2023
Response from FR on 18 Sept 2023
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as highly as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
The team here at Mercure Bendigo is delighted to receive such great feedback, thank you. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
8/10 Good
GEORGE
Travelled with partner
27 Aug 2023
Liked: Cleanliness, staff & service, amenities
Very clean and modern hotel. Only concern for the price we paid in a country region tge room is very very small
GEORGE
Stayed 1 night in Aug 2023
Response from Mercure Bendigo on 27 Aug 2023
Thank you for your feedback and your lovely comments.The rooms are a little small we agree but they are very functional & accommodate to all the needs of our guests.We would we love to have you stay with us again .
6/10 Okay
Nadir
Travelled with group
8 Aug 2023
Liked: Cleanliness, staff & service, amenities
Really nice staff, clean rooms but could of had a bin for general rubbish in the room and at least a basket for dirty towels
Nadir
Stayed 2 nights in Aug 2023
Response from FR on 9 Aug 2023
Thank you for taking the time to provide a feedback, your suggestion is valued greatly and it helps us maintain an excellent standard of service to our customers. I am happy to learn that you were pleased with our friendly staff and that you found the rooms clean. Best Wishes, Hotel Manager, Faiz Rashid.
10/10 Excellent
Gina
8 Aug 2023
Gina
Stayed 1 night in Aug 2023
Response from FR on 18 Sept 2023
Thanks so much for sharing your experience with us. We hope to see you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
Funky clean property, great food options, easy parking and good location.
David
Stayed 1 night in Jul 2023
Response from Faiz Rashid. on 8 Aug 2023
The team here at Mercure Bendigo is delighted to receive such great feedback, thank you. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
8/10 Good
Ron
1 Aug 2023
Ron
Stayed 1 night in Jul 2023
Response from FR on 8 Aug 2023
We are incredibly grateful that you took the time out to leave us a review. Best Wishes, Hotel Manager, Faiz Rashid.
We are happy to see that you had an amazing experience at Mercure Bendigo. Thanks for sharing. Best Wishes, Hotel Manager, Faiz Rashid.
10/10 Excellent
Roslyn
20 July 2023
Roslyn
Stayed 1 night in Jul 2023
Response from FR on 8 Aug 2023
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as highly as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
The team here at Mercure Bendigo is delighted to receive such great feedback, thank you. We look forward to seeing you again soon. Best Wishes, Hotel Manager, Faiz Rashid.
4/10 Poor
Geraldine
Business traveller
15 July 2023
Disliked: Property conditions & facilities
Dining room not open heating was inadequate
Geraldine
Stayed 1 night in Jul 2023
Response from FR on 15 July 2023
Thank you so much for taking the time to leave us a feedback. I am sorry that our services did not meet your expectation. Our dining room's air conditioning is always on, 24/7 on a set temperature. Unfortunately we are unable to change the settings to each individuals liking. We hope that you enjoyed the rest of your stay while in Bendigo. Kind Regards, Hotel Manager, Faiz Rashid
6/10 Okay
Cherie
Travelled with family
11 July 2023
Liked: Cleanliness, staff & service
It was nice and clean. Rooms small but comfortable. Close to the hospital. No room service or mini bar. Cafe was lovely. Unfortunately we were in rooms near the skip bins..lots of noise early in the mornings.
Cherie
Stayed 2 nights in Jul 2023
Response from FR on 15 July 2023
We are incredibly grateful that you took the time out to leave us a review. Unfortunately we do not offer room service, but the Cafe can take orders over the phone and arrange the meals on a tray for you to pick. We call guests when the meals are ready to be picked up. We hope that you enjoyed the rest of your stay! Best Wishes, Hotel Manager, Faiz Rashid.