Dear Mr. James,Greetings from Kempinski Summerland Hotel and Resort Beirut!Allow us to extend our sincerest appreciation for always choosing to stay at our hotel. We are thrilled to read your encouraging review about the consistency of the service. We are very glad to learn that you enjoyed your most recent stay with us during Christmas.Feedback such as you have provided is the best motivation tool to all of us and I will proudly share it with all the team member as a token of appreciation for meeting your expectation and for extending a royal treatment to you.Your loyalty to Kempinski means a lot to us and is greatly appreciated. It is always a pleasure to host you, and we are looking forward to welcoming you back in the near future.Sincerely,Eric PiattiGeneral Manager

Dear Mr. Ali,Thank you for visiting Kempinski Summerland Hotel and Resort Beirut and for reviewing your journey. We are delighted to note that you liked the property and we hope to be of your service again soon.Kind regards,Eric PiattiGeneral Manager

Dear Mr. Serjik,Thank you for visiting Kempinski Summerland Hotel and Resort Beirut and for reviewing your journey with us. We are delighted to read that everything was perfect during your stay and we will gladly share your feedback with the entire team.We hope to be of your service again soon.Kind regards,Markus IseliGeneral Manager

Dear Mr. Steven,Greetings from Kempinski Summerland Hotel and Resort Beirut! Allow me to extend our sincerest appreciation for you choosing to stay at our hotel during your most recent visit to Beirut and for taking the time to share your feedback with us. We are delighted to learn that you have enjoyed your journey with us and we were able to provide you with an unparalleled and exceptional experience. We are thrilled to read your positive comments about the resort and the services provided. Thank you for recommending the hotel as a top-notch destination.I will proudly share your encouraging review with the entire team for being professional and providing guests such as yourself with a memorable experience. Feedback such as you have provided is the best motivation tool to all of us.We are looking forward to having the opportunity to welcome you back soon! With kindest regards, Markus Iseli General Manager

Dear Mr. Hashim,Greetings from Kempinski Summerland Hotel and Resort Beirut! It was a great pleasure to hosting you for your wedding night. Kindly allow us to thank you for choosing to stay with us and for providing your valuable feedback and recommendation about the hotel. We are thrilled to know you have enjoyed your overall experience with us from the check-in and check-out, to the room service, the laundry, the pools and the food. It fulfills us with pride and joy to hear your encouraging comments about the high service of our team members and to have such professional and helpful people to look after our guests, creating unforgettable moments and an amazing experience. I will take this opportunity to cascade your praise with her and the entire team. Feedback such as you have provided is the best motivation tool to all of us.We are looking forward to welcome you back soon and in the meantime, I am wishing you good health and remain,With kind regards,Markus Iseli General Manager

Dear Mr. Edmund,Thank you for visiting Kempinski Summerland Hotel and Resort Beirut. We are glad to hear that you find the pools "exceptional".It was a pleasure having you and being of service to you. Kind regards, Markus W. Iseli General Manager

Dear Mr. James,Thank you for your loyalty to Kempinski Summerland Hotel and Resort Beirut and for sharing your valuable review regarding your last journey.I am delighted to hear your encouraging comments about the excellent team members. I will proudly share your word of praise with Khalil, Hassan, Maher, Marcel and all the team members.We aim to exceed our guest's expectations and I am thrilled to know that we are able to make you feel at home. Your loyalty to Kempinski means a lot to us and is greatly appreciated. It is always a pleasure to host you, and we are looking forward to welcoming you back in the near future.Kindest regards,Markus IseliGeneral Manager

Dear Mr. Ehab,Greetings from Kempinski Summerland Hotel and Resort Beirut! Thank you for taking the time to share your valuable review with us. I am very glad to know you had enjoyed the spacious rooms, the location and the warm welcome.I would also like to thank you for your encouraging comments about the friendliness of the staff. I will definitely share these motivating comments with the team, as it is a token of appreciation for their efforts. We are looking forward to welcoming you back soon! With kindest regards, Markus Iseli General Manager

Dear Ms. Monika,Greetings from Kempinski Summerland Hotel and Resort Beirut! Allow me to extend our sincerest appreciation for taking the time to share your feedback with us. I am delighted to know that you have enjoyed your visit to the hotel . I would also like to thank you for your positive review with regards to the hotel staff, I will for sure let them know that their hard work in providing guests such as yourself with a memorable experience has been fruitful. We are looking forward to having the opportunity to welcome you back soon! With kindest regards, Markus Iseli General Manager

Dear Ms. Zara,Thank you for staying at Kempinski Summerland Hotel and Resort Beirut and for taking the time out to share your experience on this social platform. All of us are delighted that we could ensure you had a great time by providing an excellent service during your visit. We will gladly share your review with our team members.We were delighted to have you with us and we hope to be of your service again.Kind regards,Markus IseliGeneral Manager

Dear Mrs. Yusra,We are very glad that we had the opportunity of hosting you at Kempinski Summerland Hotel and Resort and that you enjoyed your stay at the "amazing hotel". We hope that we will have the opportunity to welcome you back soon for another relaxing stay.Kind regards,Markus IseliGeneral Manager

Dear Valued Guest,Thank you for your loyalty to Kempinski Summerland Hotel and Resort Beirut and for sharing your valuable review regarding your last visit to the hotel.I am delighted to hear your encouraging comments that you always have an amazing experience. I will proudly share your word of praise with everyone. Looking forward welcoming you back again soon. With my kind regards,Markus W. IseliGeneral Manager

Dear Isis,Greetings from Kempinski Summerland Hotel and Resort Beirut! Thank you for choosing to stay in our hotel and for taking the time to share with us your valuable feedback regarding your experience at Kempinski. I am very glad to hear that our team members were cooperative and the cleanliness up to the expected level. I will definitely share your encouraging comments with our staff, as it is a token of appreciation for their hard work. We wish you a very pleasant remainder of your stay! With kindest regards, Markus Iseli General Manager

Dear Mr. Franklin, We are very glad that we have the opportunity of hosting you at Kempinski Summerland Hotel and Resort. We are delighted to hear learn that you had a pleasant experience and enjoyed your stay with us. I will gladly share your encouraging feedback with our team members for their hard work and dedication in delivering an amazing service to our valued guests, creating an unforgettable journey. Given your desire to return, the entire team is already looking forward to welcoming you back soon for another magical stay.Best regards, Markus Iseli General Manager

Dear Mr. Ibrahim,Thank you for choosing to stay at Kempinski Summerland during your visit to Beirut and for taking the time to share with us your valuable review. We were pleased to note that you found the hotel to be "One of the best hotels". Feedback such as you have provided is the best motivation tool to all of us.We are looking forward to welcoming you back soon.Kind regards,Markus IseliGeneral Manager

Dear Mr. Samer,Thank you for reviewing your experience at Kempinski Summerland Hotel and Resort Beirut! I am very glad to know you had a very nice stay with us and will share your positive comments with the entire team.We look forward to welcoming you again soon for another memorable visit.Regards, Markus Iseli General Manager

Dear Mr. Imad,We are very glad that we had the opportunity of hosting you at Kempinski Summerland Hotel and Resort Beirut and that you had a great stay. We were pleased to note that you found our property to be "The best hotel". Looking forward to welcoming you back soon for another magical stay.Kind regards,Markus IseliGeneral Manager

Dear Mr. Rabih,Greetings from Kempinski Summerland Hotel and Resort Beirut! Thank you for taking the time to share your valuable review with us. I am very glad to know you had a pleasant stay.I would also like to thank you for your encouraging comments about the team members. I will definitely share these motivating comments with them as it is a token of appreciation for their efforts in making your stay enjoyable and worth it. We are looking forward to welcoming you back soon! With kindest regards, Markus Iseli General Manager

Dear Mr. Ahmad,Thank you for choosing to stay at Kempinski Summerland Hotel and Resort Beirut for your mini vacation. I am delighted to know that the service was awesome and the service exceeded your expectations.I will proudly share your word of praise with all the team members for their hard work and efforts in providing guests such as yourself with a memorable stay.Looking forward welcoming you back again soon. With my kind regards,Markus W. IseliGeneral Manager

Dear Ms. Lama,It was a real pleasure welcoming you at Kempinski Summerland Hotel & Resort Beirut. Thank you for taking the time to share your kind feedback. We are glad to learn that your overall experience with us was good.We are grateful for you remarks with regards to the food from the room service. We are currently uplifting our F&B menu and we hope that we will have another opportunity to welcome you back to try our new offerings.Best regards,Markus IseliGeneral Manager

Dear Mr. Jehad, Thank you for sharing your valuable review regarding your last visit to Kempinski Summerland Hotel and Resort. I am delighted to hear your positive comment about the great service of Rayan. I will be happy to pass your compliments on to him. Looking forward welcoming you back again soon. With my kind regards,

Dear Mr. Husam,Greetings from Kempinski Summerland Hotel and Resort Beirut! Kindly allow us to thank you for staying with us and for taking the time to provide us with the valuable review regarding your stay with us. We are glad to know that the room was good and that the staff was friendly.On the other hand, we have noted your observations regarding the slow service in delivering your request and the way your comment was handled. Kindly accept our sincerest apologies for not reaching your expectations.We are certain that your constructive comments will help us to ensure that this sort of glitches will remain to be an isolated case. It is with great regret that this disappointment has impaired your overall experience with us.Once again thank you for sharing your constructive feedback and we are looking forward to welcoming you again soon to provide you with a memorable luxurious journey. Best regards,Markus IseliGeneral Manager

Dear Mrs. Wotif, Greetings from Kempinski Summerland Hotel and Resort Beirut! Thank you for taking the time to share your valuable feedback, we are glad to know that you have enjoyed your experience with us. We are looking forward to having the opportunity to welcome you back soon! With kindest regards, Markus Iseli General Manager

Dear Mr. Rabih,Thank you for choosing to stay at Kempinski Summerland during your visit to Beirut and for taking the time to share with us your valuable review. We were pleased to note that you found the hotel to be "One of the best resorts you have ever stayed in". Feedback such as you have provided is the best motivation tool to all of us.We are looking forward to welcoming you back soon for another memorable stay.Kind regards,Markus IseliGeneral Manager

Dear Mr. John,Greetings from Kempinski Summerland Hotel and Resort Beirut! Thank you for taking the time to share your valuable review with us. I am very glad to know you had enjoyed the comfortable rooms and the dining options offered.I would also like to thank you for your encouraging comments about the politeness and efficiency of the staff, I will definitely share these motivating comments with the team, as it is a token of appreciation for their efforts. We are looking forward to welcoming you back soon! With kindest regards, Markus Iseli General Manager

Dear Mr. Said,Thank you for choosing to stay at Kempinski Summerland during your visit to Beirut and for taking the time to share with us your valuable review. We were pleased to note that you had a great stay with us and that you found the hotel to be "the best beach hotel in Beirut by far." Feedback such as you have provided is the best motivation tool to all of us.We are looking forward to welcoming you back soon for another memorable stay.Kind regards,Markus IseliGeneral Manager

Dear Ms. Hiba, It was a real pleasure welcoming you a Kempinski Summerland Hotel and Resort Beirut and thank you for taking the time to share your valuable feedback with us. We were delighted to read your praise on the "exceptional" five stars hotel experience you had. Rest assured, we have noted your observations with regards to the late C/I and have taken the necessary actions to avoid such issues from reoccurring. We hope that we will have another opportunity to welcome you back to the Kempinski Summerland Hotel and Resort in the future. Kind regards, Markus Iseli General Manager