Interior

Reviews of Crowne Plaza Beijing Lido, an IHG Hotel

4.5 out of 5
Crowne Plaza Beijing Lido, an IHG Hotel
Building A, No. 6 Jiangtai Road, Chaoyang District, Beijing, Beijing

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 293 reviews" "
Rating 8 - Good. 94 out of 293 reviews" "
Rating 6 - Okay. 12 out of 293 reviews" "
Rating 4 - Poor. 9 out of 293 reviews" "
Rating 2 - Terrible. 4 out of 293 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khaled

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2024
Response from Louie on 30 Jan 2024
尊敬的宾客,感谢您抽出宝贵的时间对北京丽都皇冠假日酒店作出的点评,非常高兴您对此次入住感到满意!坐落于“丽都商圈”,紧邻798和751艺术区、恒通国际商务园以及众多知名公司的北京总部属地,我们一直以诚挚的姿态,迎接来来往往的商旅者。我们会带着您的肯定继续前行,未来期待您能再次见证我们的成长。期待与您的再次相遇!祝您生活愉快!——酒店管理层

10/10 Excellent

Khaled

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024
Response from Louie on 30 Jan 2024
尊敬的贵宾,您好!感谢您选择北京丽都皇冠假日酒店作为您在京的下榻之所,并与我们分享您的居停体验。酒店长期以来始终坚持以高质量的服务为宾客营造温馨舒适的家外之家,能够得到您的认可是我们的荣幸。期待在不久的将来能再次与您相见,祝您生活愉快!——酒店管理层

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024
Response from Louie on 29 Jan 2024
Dear customer, hello! Thank you for coming to the Beijing Lido Crowne Plaza Hotel. Thank you very much for your continuous support and recognition. We firmly believe that the hotel's reputation is recommended based on the true satisfaction of guests. Your support and affirmation are the driving force that helps us continuously improve our friendly spirit on the road. Wishing you a happy life—— Hotel management

10/10 Excellent

Steven, Corvallis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very responsive and did everything I asked for and more
Stayed 1 night in Dec 2023
Response from Louie on 29 Dec 2023
Dear customers, hello! Please accept our sincerest greetings from Crowne Plaza Beijing Lido and thank you for taking the time to write a review for us. We are honored to know that the overall service of the hotel can be loved by you, and it is the long-term goal of the hotel to create a warm and comfortable accommodation environment for every guest. Thank you again for your support and love, and look forward to your visit again! Have a great day! - Hotel management

10/10 Excellent

xiaolin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious , well designed room; great gym and pool : friendly staff .
Stayed 8 nights in Dec 2023
Response from Hotel management on 27 Dec 2023
Dear valued guest, please accept the kind greetings from Crowne Plaza Beijing Lido and thank you for sharing your experience during your busy schedule. We are happy to hear that you were satisfied with the hotel service. We always believe that the reputation of the hotel is recommended by the real satisfaction of the guests. The hotel has always insisted on comfortable and clean environment, home-like service and advanced and perfect facilities, to create a warm and thoughtful business travel for guests. We hope to provide you with a more satisfying experience in the near future!

8/10 Good

MAJOR MIN, SURREY

Liked: Cleanliness, staff & service, property conditions & facilities
nice location and service except the condition and facilities in the room need to be updated or renewed.
Stayed 4 nights in Nov 2023
Response from Hotel management on 25 Nov 2023
Dear guest, thank you for choosing Crowne Plaza Lido Beijing. It’s a great pleasure to know that you've enjoyed your recent stay in our hotel, and we sincerely thank you for your recognition and encouragement. Your satisfaction always means a lot to us.We will listen carefully to your opinions. Thank you very much for your feedback. We will continue with our efforts and look forward to welcoming you again in the near future.

8/10 Good

Qing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Hotel Management on 28 Oct 2023
Dear guest, thank you for choosing Crowne Plaza Lido Beijing. It’s a great pleasure to know that you've enjoyed your recent stay in our hotel, and we sincerely thank you for your recognition and encouragement. Your satisfaction always means a lot to us. Thank you very much for your feedback. We will continue with our efforts and look forward to welcoming you again in the near future.

10/10 Excellent

Kevin, Winter Garden

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and quiet. There is an air cleaner in the room which is good but the filter needs to replace.
Stayed 3 nights in Sep 2023
Response from Hongbin Zhang, Hotel General Manager on 28 Sept 2023
Dear valued guest, please accept the kind greetings from Crowne Plaza Beijing Lido and thank you for sharing your experience during your busy schedule. We are happy to hear that you were satisfied with the hotel service. We always believe that the reputation of the hotel is recommended by the real satisfaction of the guests. Questions about the filter, I will communicate with relevant departments and change them. We hope that we can see you in the near future. Again, thank you for choosing Crowne Plaza Lido Beijing.

10/10 Excellent

Ziinah

Stayed 2 nights in Aug 2023
Response from Hongbin Zhang, Hotel General Manager on 15 Sept 2023
Dear guest, thank you for choosing Crowne Plaza Lido Beijing. It’s a great pleasure to know that you've enjoyed your recent stay in our hotel, and we sincerely thank you for your recognition and encouragement. Your satisfaction always means a lot to us. Thank you very much for your feedback. We will continue with our efforts and look forward to welcoming you again in the near future.

4/10 Poor

Zhong

They put me in a room back the elevator. So it is very noisy during the night.
Stayed 1 night in May 2023
Response from Hongbin Zhang, Hotel General Manager on 26 May 2023
Dear Valued Guest, thank you for choosing Crowne Plaza Lido Beijing and taking time to tell us about your experience. We aim to provide our guest a more comfortable and cozy staying environment with high quality service. Sorry for the noise during the night, we will strengthen the supervision and improve our facilities and equipment constantly. Again, thank you for choosing Crowne Plaza Lido Beijing. Looking forward to meeting you in the near future –Yours sincerely, Hongbin Zhang, General Manager of Crowne Plaza Lido Beijing

10/10 Excellent

Sarju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a decent location
We stayed here as near my agents office… the area is nice to walk around and find restaurants. The rooms are clean and the breakfast was good with plenty of option for both Chinese and western food. Checkin and checkout was painless. The hotel has a Chinese restaurant, steakhouse, and a cafe type eatery with pizzas, burgers etc. We didn’t eat at the hotel, apart from bfast, so can’t comment. However the steakhouse menu looked good and they plenty of good wines on the menu.
Stayed 1 night in May 2023
Response from Hotel General Manager Hongbin Zhang on 10 May 2023
Dear guest, thank you for taking the time to tell us about your experience at Crowne Plaza Beijing Lido. We are happy to see that you are satified with the service,breakfast and the guestroom. We are aim to provide a hotel away from home to our guest. Again, thank you for choosing Crowne Plaza Beijing Lido, hope to see you in the near future. Hotel General Manager Hongbin Zhang

10/10 Excellent

Joseph, Warrenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to lots of eating options and touristy destinations. Great for families.
Stayed 3 nights in Apr 2023
Response from Hongbin Zhang on 8 Apr 2023
Dear guest,Thank you for choosing Crowne Plaza Beijing Lido Hotel and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us,we sincerely thank you for your encouragement. We will keep up our efforts, and look forwards to welcoming you again in the near future. Yours sincerely,Hongbin ZhangGeneral Manager

10/10 Excellent

ELIZABETH

Stayed 1 night in Jul 2022
Response from Hongbin,Zhang - Hotel General Manager on 8 July 2022
Dear Valued Guest.Thank you for choosing Crowne Plaza Beijing Lido and for taking time to provide feedback about your experience at Crowne Plaza Beijing Lido. Your recognition and encouragement are extremely valuable to us. The hotel has always adhered to the comfortable and tidy environment, the service at home and the advanced and perfect facilities to create a warm and thoughtful business trip for the guests. Thanks again and looking forward to meeting you in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay.
Had an upgrade that made it a very pleasant stay. Very good service overall.
Stayed 3 nights in Jul 2021

8/10 Good

Yong R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from 北京丽都皇冠假日酒店 总经理 张洪滨 on 16 July 2021
尊敬的贵宾,您好!亲切的问候来自北京丽都皇冠假日酒店,十分感谢您占用宝贵的时间分享入住体验。很荣幸您对酒店的服务和早餐表示满意。能够为宾客带来舒适温馨的居停环境是酒店始终努力的方向。酒店以舒适的居停氛围,一应俱全的餐饮、会务及娱乐设施,成为商旅出行或休闲度假的理想选择。酒店长期以来坚持为客人提供舒适高效的商旅体验,客人的满意是我们最好的回馈。再次感谢您的支持与鼓励,酒店全体员工期待不久的将来能再次为您服务!祝您生活愉快!

8/10 Good

Chung Yu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from 北京丽都皇冠假日酒店 总经理 张洪滨 on 11 Jan 2020
尊敬的“Chung Yu”,您好!北京丽都皇冠假日酒店全体员工感谢您的光临。诚挚地期望位于酒店一层完善的餐饮设施能为您提供愉快的用餐感受。“亦”全日制自助餐厅,拥有丰盛和品类众多的海鲜盛宴档、新鲜聚品的日式档、现场烹制的中式面档、西式菜品档、面包及甜品档、现磨咖啡及西式茶品档、软饮档;被誉为“牛肉中劳斯莱斯”的帝都首家“恰·牛扒房”,是京城为数不多几家提供澳大利亚Blackmore 9+级和牛肉及海鲜的西餐厅;可以从早吃到晚的洲际旗下旗舰店“趣·新概念餐厅”,拥有双人午餐及晚餐分享套餐、每晚8点后的自制面包、三明治和沙拉的“买一送一”及 “欢乐時光”和驻唱服务。酒店始终坚持为宾客打造温馨舒适的入住体验。如您有任何入住方面的疑问或需求,欢迎随时与酒店联系。祝您万事顺意!——北京丽都皇冠假日酒店 总经理 张洪滨

2/10 Terrible

JULIE

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
save your$$
Arriving after an international flight at 1am we went to our room to sleep. We were woken to renovation banging somewhere close only to be taken from our bed to answer the door wanting our laundry! How does an overnight guest give laundry at 8.00sm and get it back befor a moon check out!! When we checked out at 11:45 they were so sorry and said we could check out at 2. Why not tell us that before we pack our bags and leave the room. All this would be simply annoying in a 3/4 star hotel ( hence why we were at the Crowne Plaza). Next time we will save our $$
Stayed 1 night in Dec 2019
Response from Hongbin Zhang,General Manager on 6 Jan 2020
Dear Valued Guest, Thank you for choosing Crowne Plaza Beijing Lido and taking time to tell us about your experience. I would like to apologize to you for not meeting your expectations. Your comments on the service and the noise have been passed to the relevant department for improvement and recording. Also we hope you could tell us of your requirements in advance when you check in next time. We strive to make each stay as pleasant and comfortable as possible. Hotel management team takes our guest comments very seriously in order to make up your next stay. I Hope you will give a chance by staying with us again to show you that your satisfactory stay was an exception. Hongbin Zhang General Manager Crowne Plaza Beijing Lido

10/10 Excellent

NK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and quiet. One thing I didn’t like is that I smelled smoke in the hallway even though it was a no smoking floor.
Stayed 2 nights in Dec 2019
Response from –Hongbin Zhang General Manager on 3 Jan 2020
Dear Valued Guest, Thank you for choosing Crowne Plaza Beijing Lido and taking time to tell us about your experience. We are happy to know that you are satisfied with the environment. We aim to provide our guest a more comfortable and cozy staying environment with high quality service. Sorry for the bad smelling of the hallway. Smoking is not allowed in room, we will strengthen the supervision and do more to keep the hallway refreshed. Again, thank you for choosing Crowne Plaza Beijing Lido,and should there any assistance, please feel free to contact us. Looking forward to meeting you in the near future –Hongbin Zhang General Manager Crowne Plaza Beijing Lido

10/10 Excellent

Jingli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from -北京丽都皇冠假日酒店 总经理 张洪滨 on 28 Dec 2019
尊敬的贵宾,您好!北京丽都皇冠假日酒店全体员工向您致以诚挚的问候,并感谢您占用宝贵的时间分享反馈。酒店以一应俱全的餐饮、会务、客房设施等成为广大客人商旅出行的优先选择。希望酒店一层完善的餐饮设施在下次您入住时能为您提供完美的用餐享受。“亦”全日制自助餐厅,拥有丰盛和品类众多的海鲜盛宴档、新鲜聚品的日式档、现场烹制的中式面档、西式菜品档、面包及甜品档、现磨咖啡及西式茶品档、软饮档;被誉为“牛肉中劳斯莱斯”的帝都首家“恰·牛扒房”,是京城为数不多几家提供澳大利亚Blackmore 9+级和牛肉及海鲜的西餐厅;可以从早吃到晚的洲际旗下旗舰店“趣·新概念餐厅”,拥有双人午餐及晚餐分享套餐、每晚8点后的自制面包、三明治和沙拉的“买一送一”及 “欢乐時光”和驻唱服务。再次感谢您选择北京丽都皇冠假日酒店, 在此酒店全体员工热切期待不久的将来能为您服务。祝您生活愉快!——北京丽都皇冠假日酒店 总经理 张洪滨

8/10 Good

Siew Bee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the hotel. The staff’s service is excellent and the location is great.
Stayed 8 nights in Dec 2019
Response from General Manager, Crowne Plaza Beijing Lido on 19 Dec 2019
Dear Valued Guest, Thank you for choosing Crowne Plaza Beijing Lido and for taking the time to provide feedback about your experience. We are happy to know that you are satisfied with the service and location of our hotel. Well located to the vibrant Lufthansa Center and Wangjing areas, short distance from the city’s renowned 798 & 751 Art Center, as well as nearby with Universal Business Park where are headquarter office of well-known local and international companies. Easy access to Beijing International Capital Airport, China International Exhibition Center, New China International Exhibition Center and China National Convention Center, also hotel is adjacent to subway Line 10, Line 14 and airport express, which bring you a convenient travel experience. We look forward to welcoming you back soon. Wish you all the best! -Hongbin Zhang General Manager Crowne Plaza Beijing Lido

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service. Check in a little longer wait
Stayed 3 nights in Dec 2019
Response from -Hongbin Zhang on 7 Dec 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Beijing Lido. Your feedback is extremely valuable to us. This is important way that we could continuously make changes and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza Beijing Lido, and should there any assistance, please feel free to contact us.-Hongbin Zhang General Manager Crowne Plaza Beijing Lido

10/10 Excellent

yim hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 2 nights in Oct 2019
Response from -Hongbin Zhang on 31 Oct 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Beijing Lido. We are happy to know that you are satisfied with our hotel. We are always aim to provide our guests with exceptional service and cozy accommodation, so if there is anything we can do to make your stay more comfortable, please do not hesitate to let us know, we will be very happy to assist you at any time. Once again, thank you so much for giving us precious feedback, we truly hope to have a chance to welcome you back to Crowne Plaza Beijing Lido in the near future. -Hongbin Zhang General Manager Crowne Plaza Beijing Lido

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from -Hongbin Zhang on 27 Oct 2019
尊敬的贵宾,您好!亲切的问候来自北京丽都皇冠假日酒店,感谢您在百忙之中拨冗您的入住反馈。酒店长久以来以成就高效商旅为目标,致力于为每一位宾客提供优质、高效、舒适的入住体验。衷心的期望在您下次居停期间,可以随时与我们的任何一名工作人员沟通您的需求,帮助我们为您提供更优质的服务。期待在不久的将来能再次与您相见。祝您生活愉快、心想事成!——北京丽都皇冠假日酒店 总经理 张洪滨

10/10 Excellent

Xinggang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good amenities, the room smells nice and nothing really to complain
Stayed 7 nights in Oct 2019
Response from Hongbin Zhang on 21 Oct 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Beijing Lido. First, please allow me to taking this opportunity to thank you for your highly praise, especially the facilities of our hotel. Your recognition and encouragement are extremely valuable to us. And your satisfaction is always means a lot to us. We hope that we could see you in the near future. Again, thank you for choosing Crowne Plaza Beijing Lido, and should there any assistance, please feel free to contact us.-Hongbin Zhang General Manager Crowne Plaza Beijing Lido

10/10 Excellent

Ho Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from -Hongbin Zhang on 8 Oct 2019
尊敬的贵宾,您好!请接受来自北京丽都皇冠假日酒店诚挚的问候,感谢您在百忙之中分享您的满意好评认可。酒店以舒适的居停氛围,一应俱全的餐饮、会务及娱乐设施,成为商旅出行或休闲度假的理想选择。酒店地理位置非凡,紧邻798和751艺术区、恒通国际商务园以及各大公司的北京总部属地,毗邻“燕莎”和“望京”两大商圈,同时也是备受追崇的“丽都商圈”内标志性建筑。距展览中心新馆、中国国际展览中心和国家会议中心交通便捷,与酒店相邻的10号和14号线和机场专线,或是随时候命的租车服务便于您的出行。酒店精心安排的两趟免费班车分别至望京及三元桥区域,为客人提供贴心的居停体验。再次感谢您的宝贵意见,如您需要任何帮助,欢迎随时与我们保持联系!祝您万事顺意!——北京丽都皇冠假日酒店 总经理 张洪滨

8/10 Good

Wei

Stayed 1 night in Oct 2019
Response from 北京丽都皇冠假日酒店 总经理 张洪滨 on 5 Jan 2020
尊敬的贵宾,您好!北京丽都皇冠假日酒店全体员工感谢您的光临,并占用宝贵时间分享您的居停体验。衷心的期望在您下次居停期间,可以再次体验客房内提供的“安睡之选”服务,作为长期关爱宾客睡眠质量的高端国际酒店品牌,皇冠假日酒店及度假村推出“安睡之选(Sleep Advantage)”,为宾客提供与他们睡姿相符的睡姿枕,量身定制的助眠香氛,以及贴心的安睡饮品,旨在全方位提升宾客的睡眠体验。期待在不久的将来能再次与您相见。祝您生活愉快!——北京丽都皇冠假日酒店 总经理 张洪滨

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Sep 2019
Response from -Hongbin Zhang on 6 Oct 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Beijing Lido. First, please allow me to taking this opportunity to thank you for your highly praise. And your recognition and encouragement are extremely valuable to us. Your satisfaction is always means a lot to us. We hope that we can see you in the near future. Again, thank you for choosing Crowne Plaza Beijing Lido, and should there any assistance, please feel free to contact us.-Hongbin Zhang General Manager Crowne Plaza Beijing Lido

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from -Hongbin Zhang on 5 Oct 2019
尊敬的客人,您好!感谢您莅临北京丽都皇冠假日酒店并给予满意五星好评。希望180度“丽都”院落景观的健身房以及24小时恒温的阳光天幕泳池能得到您的检验。另设有桑拿、蒸汽浴、儿童池和按摩池,让你在健身、美体、塑形的同时更能享受到一份轻松与舒适。诚挚地期望不久的将来能再次与您相见!祝您生活愉快!——北京丽都皇冠假日酒店 总经理 张洪滨

8/10 Good

Lomike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and overall service was good
Stayed 2 nights in Sep 2019
Response from Hongbin Zhang on 11 Sept 2019
Dear Lomike, Thank you for taking the time to tell us about your experience at Crowne Plaza Beijing Lido. First, please allow me to taking this opportunity to thank you for your highly praise, especially location and service. Your recognition and encouragement are extremely valuable to us. We hope that we can see you in the near future. Again, thank you for choosing Crowne Plaza Beijing Lido, and should there any assistance, please feel free to contact us.-Hongbin Zhang General Manager Crowne Plaza Beijing Lido

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Hongbin Zhang on 6 Sept 2019
尊敬的贵宾,您好!请接受来自北京丽都皇冠假日酒店真挚的问候,感谢您给予我们酒店满意五星好评。酒店始终坚持为每一位宾客提供高效的商旅入住体验,以令宾客满意。衷心的祝愿不久的将来能再次与您相见!——北京丽都皇冠假日酒店 总经理 张洪滨

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Hongbin Zhang on 5 Sept 2019
尊敬的贵宾,您好!请接受来自北京丽都皇冠假日酒店诚挚的问候,感谢您占用宝贵的时间分享您的居停体验。我们诚心的期望不久的将来能在酒店四层的健身中心与您相见。这里面积约两千余平方米,配以180度“丽都”院落景观的健身房和两处独立空间的有氧操房。另设有桑拿、蒸汽浴、淋浴、儿童池和按摩池,让您健身、美体、塑形的同时,更能享受到一份轻松与舒适。此外长33米、宽15米的24小时恒温的阳光天幕泳池也是备受众多客人的青睐。在此我们衷心地期待不久的将来能再次与您相见!——北京丽都皇冠假日酒店 总经理 张洪滨

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very helpful and courteous. Will definitely stay again in the future.
Stayed 2 nights in Aug 2019
Response from Hongbin Zhang on 2 Sept 2019
Dear Valued Guest, Warmest greeting from Crowne Plaza Beijing Lido! We thank you for your precious time to share your feedback regarding your recent stay at our hotel. It is honor to know that you are enjoying the service of hotel‘s staff. We hope our Matrix all Day Dining at the hotel lobby will provide you "true hospitality service" during your next stay with us. It offers best value buffet breakfast and dinner with up to maximum capacity 270 people, as well as lunch a la carte menu. The high-standard quality buffet including sumptuous seafood, Japanese cuisine, Western cuisine, bread & dessert counter, fresh ground coffee and soft drink counter etc. We look forward to welcoming you back soon. Wish you all the best!-Hongbin Zhang General Manager Crowne Plaza Beijing Lido

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the airport
It's close to the airport. Service is great. There are also 24 -hour open shops nearby in case you need something.
Stayed 1 night in Aug 2019
Response from Hongbin Zhang on 26 Aug 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Beijing Lido. First, please allow me to taking this opportunity to thank you for your highly praise of the hotel's location and service. And your recognition and encouragement are extremely valuable to us. Your satisfaction is always means a lot to us. We hope that we can see you in the near future. Again, thank you for choosing Crowne Plaza Beijing Lido, and should there any assistance, please feel free to contact us.-Hongbin Zhang General Manager Crowne Plaza Beijing Lido

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Hongbin Zhang on 17 July 2019
尊敬的贵宾,您好!感谢莅临北京丽都皇冠假日酒店,并给予五星好评。我们以为每一位宾客成就高效商旅体验为目标,营造舒适温馨的居停氛围。酒店提供的皇冠假日品牌及度假村特有的“安睡之选”服务,希望能让每一位住客宾至如归。热切期待您的下次莅临,祝您生活愉快!——北京丽都皇冠假日酒店 总经理 张洪滨

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Hongbin Zhang on 14 July 2019
尊敬的贵宾,您好!诚挚的问候来自北京丽都皇冠假日酒店,感谢您的莅临,并拨冗分享您的点评。衷心的希望在您下次居停时,可以随时与我们的任何一名工作人员沟通您的期望与需求,帮助我们为您提供更优质的服务。期待在不久的将来能再次为您服务,并通过我们的努力,得到您的满意五星好评。祝您万事顺意、身体健康!——北京丽都皇冠假日酒店 总经理 张洪滨

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hongbin Zhang on 17 July 2019
尊敬的贵宾,您好!欢迎下榻北京丽都皇冠假日酒店,感谢您拨冗满意好评。您的认可是我们不断完善的前进道路上的方向指南。酒店以舒适的居停氛围,一应俱全的餐饮、会务及娱乐设施,成为宾客商旅出行或休闲度假的理想选择。期待在不久的将来能再次为您服务。祝您身体健康、生活愉快!——北京丽都皇冠假日酒店 总经理 张洪滨

10/10 Excellent

gunalan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel...Much comfortable...Great location
Stayed 2 nights in Jun 2019
Response from Hongbin Zhang on 4 July 2019
Dear Valued Guest, Warmest greeting from Crowne Plaza Beijing Lido!We thank you for your precious time to share your feedback regarding your recent stay at our hotel. It is honor to know that you are satisfied the hotel location and enjoying the service that we provided. We hope our fitness center locates at 4th floor with sunlight swimming pool and 4 restaurants’ venue locates at the hotel lobby will provide you "true hospitality service" during your next stay with us. Hotel management team take our guest comments very seriously that striving to provide comfortable accommodation and try to make your journey perfect. We appreciate again for your feedback and look forward to welcoming you back soon. Wish you all the best! -Hongbin Zhang General Manager Crowne Plaza Beijing Lido

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Hongbin Zhang on 13 June 2019
Dear valued guest, Thank you very much for taking the time to share your review following your stay to Crowne Plaza Beijing Lido. We hope next time you'll have time to experience hotel restaurants and bar which all located on the grand floor and fitness center & swimming pool facilities on 4th floor. We looking forward to welcoming you back in the near future. Wish you all the best! - Hongbin Zhang General Manager Crowne Plaza Beijing Lido

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Hongbin Zhang on 12 June 2019
尊敬的贵宾,您好!感谢您莅临北京丽都皇冠假日酒店,并拨冗分享您的此次居停体验。衷心的期望在您下次居停期间,可以随时与我们的任何一名工作人员沟通您的需求,帮助我们更好地为您服务。您的反馈是我们不断进步道路上的强大动力。期待在不久的将来能再次与您相见,并通过我们至善至美的服务得到您的满意五星好评。祝您万事顺意、心想事成!——北京丽都皇冠假日酒店 总经理 张洪滨

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Hongbin Zhang on 13 June 2019
尊敬的贵宾,您好!北京丽都皇冠假日酒店全体员工感谢您的莅临,并拨冗分享您的居停体验。衷心的希望在您下次居停时,位于酒店一层的四处风格迥异的餐厅:趣-新概念餐厅、亦-全日制餐厅、恰·丽都牛扒房、韵-大堂酒廊以及客房内提供的皇冠假日品牌及度假村特有的“安睡之选”服务,可以为您的下次居停增添色彩。期待在不久的将来能够再次为您服务,祝您万事顺遂!——北京丽都皇冠假日酒店 总经理 张洪滨

10/10 Excellent

Yuk Har Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Katherine on 16 Apr 2019
Dear valued Guest, Thank you very much for taking the time to share your positive review following your stay to Crowne Plaza Beijing Lido. We are pleased that your stay with us was enjoyable and that our service and facilities had lived up to your expectations. Especially, we are more than happy to see you were enjoying your stay with us. We look forward to welcoming you back in the near future and hope that you will have time to experience hotel restaurants and bar which located on grand floor of hotel. We always put a high premium on the genuine care and comfort of our valuable guests. Wish you all the best!

8/10 Good

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Katherine on 25 Mar 2019
Dear valued guest, Thank you very much for taking the time to share your positive review of your previous stay at Crowne Plaza Beijing Lido! We are pleased that your stay with us was enjoyable and that our service and facilities had lived up to your expectations. We look forward to welcoming you back in the near future and hope that you'll have time to experience hotel four restaurants next time. We always put a high premium on the genuine care and comfort of our valuable guests. Wish you all the best!

6/10 Okay

David

Liked: Room comfort
Nice without bring exceptional
Nice, but not exceptional. Design of the hotel and layout reveals itself as confused - bit dated but not unclean. Service is good, but missing the extra touch to make it 5 star. Pool is exceptional. Absolutely incredible. Gym has much light and is a joy. Better than average buffet breakfast. Rooms are large and bed is comfy.
Stayed 4 nights in Mar 2019
Response from Kat on 21 Mar 2019
Dear valued guest, Thank you very much for taking the time to share your comment of your previous stay to Crowne Plaza Beijing Lido. We are pleased that our swimming and fitness center had lived up to your expectations. We really appreciate to see you are highly recommend us and looking forward to welcoming you back in the nearly future. We hope that you'll have time to experience hotel restaurants which are located on grand floor, they are CHAR Bar & Grill, Matrix all day dining, Craft speciality restaurant and T-zone lobby lounge. Wish you all the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Their swimming pool is just wonderful one of the best
Stayed 7 nights in Feb 2019
Response from Yuki on 8 Mar 2019
Dear Guest, Please accept warmest greetings from Crowne Plaza Beijing Lido whole team! We thank you very much for choosing us. Also we do appreciate for your precious time to share your comments. Your valuable comments and feedback will help us to provide “Ture Hospitality Service” to each guest. It is our honors to learn that you are enjoy the swimming pool. We do hope we’ll listen to your voice by talking with any staff at hotel, and then we have immediate chance to make your stay more comfortable.We look forward to welcoming you back soon. Wish you all the best!

8/10 Good

Nechoma d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
We had a good time.we were there as a family staycation.we mostly went there for the pool which was excellent.
Stayed 2 nights in Feb 2019
Response from Katherine on 14 Mar 2019
Dear valued guest, Thank you very much for taking the time to share your positive review following your stay to Crowne Plaza Beijing Lido. We are pleased that your and your family stay with us was enjoyable. We look forward to welcoming you back in the future and hope that you have'll time to experience hotel restaurant and bar facility next time. Wish you and your family all the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Big swimming pool. Close to good restaurants, message solons, 798 art district and more.
Stayed 1 night in Jan 2019
Response from Katherine on 14 Mar 2019
Dear valued guest, Thank you very much for taking the time to share your positive review following your stay to Crowne Plaza Beijing Lido. We are pleased that your stay with us was enjoyable and that our location and facilities had lived up to your expectations. Especially, we are more than happy to see you were enjoying of hotel swimming pool. We look forward to welcoming you back in the future and hope that you'll have time to experience hotel restaurant and bar facility next time. We always put a high premium on the genuine care and comfort of our valuable guests. Wish you all the best!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the cleanliness and relaxing feel of the hotel by its scent
Stayed 1 night in Jan 2019
Response from Katherine on 14 Mar 2019
Dear Valued Guest, Warmest greetings from Crowne Plaza Beijing Lido! We appreciate for your precious time to share your generous comments regarding your recent stay with us. We hope our fitness center locates at 4th floor with sunlight swimming pool and 4 restaurants’ venue locates at the hotel lobby may serve for your during your next staying with us. Hotel management team take our guest comments very seriously that striving to provide comfortable accommodation and true hospitality service. We appreciate again for your feedback and look forward to welcoming you back soon.

10/10 Excellent

dhruv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern hotel, comfy bed, good on-site restaurant, and a quick ride to the airport(twenty to thirty minutes taxi ride depending on the terminal). Highly recommended!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Bell boys helped me to order car to office every morning. Upgrade my room and allow to be late checkout to 3pm.
Stayed 4 nights in Dec 2018