We arrived after 9 pm and were met with an electronic check-in kiosk at the front door. We are new travelers to Europe and were not familiar with this process. We pressed the assistance button and after a brief wait were greeted with a rude and discourteous attendant who quickly told us what to do in broken English. When I asked her to repeat her instructions she said she told us once and didn’t have time to tell us again. We were left to figure it out on our own, which we did. Digital codes to get into the main door, and another code to get into the room. The room was clean, basic, and functional. We were in a family room that contained a double bed on the main level and 2 twin beds in the loft area. The room was a tight fit, but for only 1 night it was fine. The window opened to allow cool air in (no A/C). The room appeared to be newly renovated and was clean and in good shape. It was close to the airport, which is why we picked it. We left before breakfast so I cannot speak to that. Overall, we were satisfied with our stay but disappointed with the customer service.
Pros: Price, cleanliness, location to airport, good WiFi
Cons: After hours service
Location: Airport is nearby