Executive Apartment, 1 Bedroom, Pool Access (Redgum) | Terrace/patio

Reviews of Echo Beach Resort

3.5 out of 5
Echo Beach Resort
Jl. Munduk Catu, Echo Beach, Canggu, Bali

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ching Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
The hotel is really nice and quiet location but still easy to go around that area, not far from the beach. Staffs are really friendly. The bad thing is WiFi doesn’t work really well in the hotel room needed to ask the staff to reboot the modem nearly everyday. Breakfast are delicious except got no water boiler in the room.
Stayed 4 nights in Apr 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, outdated and dangerous
Booked the penthouse with spa, had to change to a cheaper room because it was disgusting. Spar was full of bits of corroded metal. Which would have resulted in injury if we had used the spa. Ceiling in kitchen was taped up with plastic as it had fallen in. The aircon downstairs in the new apartment was a small mobile unit and totally inadequate making it impossible to sit downstairs. The shower over the bath was a waste of time and the bath was a death trap as it was so slippery. On checkout they refused any kind of refund for the downgrade using the i dont speak English tactic. With so many other better options around, do not stay here.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

4/10 Poor

Ariadne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
would not recommend but the staff was excellent
We stayed for 3 nights with our 2 year old daughter at Echo Beach Resort in the Palm room which has the private swimming pool. The internet hardly ever worked, it was very frustrating, they said it was being worked on but then it was very spotty, only working for a few minutes a day so do not stay here if you need internet. The TV also did not work for most of the stay so we had to get DVD's from front desk when our daughter wanted to watch something. The bathroom is completely outdoors, so it was hot hot and humid! The shower only worked with the handheld wand, not the actual shower head. Since it rained quite a bit one day the bathroom floor was flooded since the only roof is a vinyl see through top which leaks. The private pool is all one depth, over 5 feet and the roofers next door see everything. It was not very comfortable staying here compared to some of the other places in Bali we stayed. There were a couple crazy hugevspiders in our room that we had to trap and release back outside. It is supposed to be one of the nicer boutique style resorts but I would not stay here again. There is a ton of construction especially around this resort. The noise from next door where they are building a new building was unpleasant and constant, the view from our room was supposed to be a nice open field but not the case. The staff however was awesome, very friendly, helpful, and nice. They did breakfast room service to our room every morning which was nice.
Stayed 3 nights in Jun 2017
Response from Gagey on 16 June 2017
We have a seperate internet modem for each of the rooms and have upgraded the system. However we rely on the service provider and they had an issue in the whole of the area. Both the cable TV and the internet rely on this service and of late it was a problem during the week, which is completely out of our control. We have spoken to the builders next door who have now finished but are unable to stop developement in the area and only minimise any inconvenience. If you have an issue then please bring it to the attention of our staff and we will try to remedy it immediately. Unfortunately in the tropics we do have small insects which are harmless but again let the staff know and we are happy to ensure room is cleaned at any time.

10/10 Excellent

Geoff & Elaine , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape
Peaceful location with huge aparents that are very private. We stayed a week and only saw one other person. Rooms are kept clean as is public areas. Staff were very informative and helpful

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy and clean
Perfect starting spot for a trip to Bali. My parents treated me to the room and it was a great comfortable place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel in great location
We stayed in the penthouse suite and the living space was huge. The hotel doesn't have a restaurant but they have a room service menu and they deliver breakfast to you each morning. There is a large swimming pool on the ground floor and they also have a jacuzzi and seating area on the top floor (outside penthouse suite)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
won't stay here again
Room we booked was unavailable. management nowhere to be found, guard escorted us to a room half the size of what we had booked and without windows, let alone pool access, as described. ("we are fully booked"). After plenty of pleading (all at 2am after a redeye flight), hotel finally agreed to move us to another room. i guess they were not fully booked after all. As other complained, there is a lot of noise from nearby gym + construction site. Water in the bath / shower have a strong sewage odor. We really wanted to like this place, but, ended up rebooking elsewhere.

6/10 Okay

Lissa

Liked: Staff & service
Nice boutique hotel. Great size rooms with seperate lounge area. Some rooms I saw had a strange configuration. For example no built in cupboards in bedroom or no bedside tables or no where to put your suitcase except in the floor! Pool area ok but not much sitting room or sun.

6/10 Okay

Verified traveller

Just regular
It was a regular experience at Echo Beach Resort. The staff was lovely, but we had some difficulties to communicate with them as their English were not good. The apartment was beautiful and good; however, there was some problems such as a bad smell in the toilet, the drain of the bath wasn't working properly and the bedroom did not have bedsides. The swimming pool is really good and the breakfast was delicious. There is some good restaurants and cafes close to the hotel.

6/10 Okay

Pete, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Modern urban design with terrazo floors and bath
Excellent staff, especially, manageress, Sri, but all staff wonderful and helpful. Less than ten minutes walk to surfing beach between Old Mans and Echo Beach. Bedroom had no bedside tables - in fact, bed was in centre of room - not against a wall and not possible to move against a wall - so, not possible to sit in bed with back against anything and must walk around bed in the middle of the room to get to wardrobe. Bathroom had no towel racks or separate shower. No available power outlets in bedroom, bathroom or lounge to recharge phone, etc. Only one multiple power cord outlet in kitchen. Swimming pool pleasant but only two bean bag lounges to sit/lay on.
Have sorted out a few more sun Lounges in the last week and take note of the tables etc will try and find a solution as other rooms have different bed types it just depends on which one you are in, ask Sri for extra power boards as we have them, and we will give you a bed with a backrest next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Aug 2016
Thanks for the thumbs up and hope to see you again next time

6/10 Okay

Carol, SF

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The place looked cool with lots of windows but The air conditioning unit in the living room was broken so you basically could not hang out here it was so blazing hot.
Response from General Manager on 7 Aug 2016
Sorry for that Carol, we have fixed the AC and hope that next time you stay we can do a better job

4/10 Poor

Gwendoline, Lembongan

Disliked: Staff & service, property conditions & facilities
So disappointed
We were really disappointed as we didn't have the room that we booked. We were supposed to have an apartment with a private swimming pool and it looked amazing on the picture but we didn't have any privacy, no swimming pool.... No good view...
Response from Gagey on 3 July 2016
Guest was staying with us one night, so we upgraded her for free to a penthouse with Beach View and private Jacuzzi pool as we wanted it to be more private

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Gagey on 6 July 2016
Thanks for the review Crystal we hope that you return again soon

8/10 Good

Peter, Sunshine Coast, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place - close to everything
We had our last 3 night stay here and really enjoyed it. This is a modern apartment and is over 100m2. Nice separate lounge and kitchen area, icy cold AC and great bathroom. The pool would be one of the bigger pools in Canggu, deep and really cool which was a great way to lower the body temperature after a few hours down the beach or just walking around. A big breakfast included in the price was a bonus. In typical Balinese fashion the staff were friendly and helpful. The lady on reception was extremely knowledgable and helpful. We chose this resort for its close proximity to the many shops and cafes of Canggu and would return and also recommend to friends etc
Response from Gagey on 19 June 2016
Thanks Peter Glad you enjoyed the area, and worked hard on getting the pool right. Hope to see you back to staying with us again soon

8/10 Good

Brad

Liked: Staff & service, room comfort
Great location
Perfect location close to all the best cafes, bars & shopping. Nice pool area. Our room was a it dated and could do with a freshen up but still had everything you need and was clean and comfortable
Response from Gagey on 20 June 2016
Thanks Brad we are onto to it but thinks dont last long in the tropics, and we are looking to replace a lot of the pieces in the near future.

10/10 Excellent

renato, münchen bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragende Unterkunft super nettes Personal einfach traumhaft
Stayed 13 nights in May 2018

10/10 Excellent

Linnea, sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it!
Jättebra service, jättefina rum! Canggu är underbart :)