- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
No keys to the apartment and two parking tickets
Alexander emailed the lock box combination to us, but there were no keys in the box. No one ever returned calls from the phone number we were told to call. Despite the fact we were told there would be parking and sent our car registration info, we received 2 parking tickets which have yet to be resolved. Hotels.com could not reach the property’s manager. If not for a neighbor that noticed us standing in the street and knew the owner, I don’t know where we would have spent the night.