Garden

Reviews of Cranleigh

3 out of 5
Cranleigh
159 Newbridge Hill, Bath, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 409 reviews" "
Rating 8 - Good. 95 out of 409 reviews" "
Rating 6 - Okay. 8 out of 409 reviews" "
Rating 4 - Poor. 2 out of 409 reviews" "
Rating 2 - Terrible. 2 out of 409 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Nice enough but not great
Beautiful view, lovely location, but tatty and tired rooms.
Stayed 1 night in Oct 2021
Response from Colin on 4 Nov 2021
Hello Thank you for taking the time to provide a review. We have noted what you have said both in your review and separate note and will take them into account when deciding how to upgrade the room now we are coming out out of 8 months of closure due to Covid

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well run hotel with lovely room and good service.
Stayed 1 night in Sep 2021
Response from Colin on 24 Sept 2021
Hello We are pleased you enjoyed your stay

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean accommodation very close to the RUH (which is why I chose it). I was lucky enough to have room 2 which is away from the road and so could have the windows wide open at night in the heat of Summer. Breakfast is nice rather than outstanding and is served in your room. Bath being Bath, the parking is problematic and although I did manage to find a space some nice person left me with a deep scratch to remember my stay by.
Stayed 2 nights in Jul 2021
Response from Colin on 20 July 2021
Hello Thank you for your review.

10/10 Excellent

Brooks, Ilford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very original. Has excellent decor. My room very clean and comfortable, all bedding and towels brilliant white. Plenty or tea coffee and sugar.
Stayed 2 nights in Oct 2020
Response from Colin on 23 Oct 2020
Thank you for your review. We are pleased you enjoyed your stay

10/10 Excellent

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Colin on 9 Oct 2020
Thank you for your review. We are pleased you enjoyed your stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Colin on 9 Oct 2020
Thank yoou for your review. We are pleased you enjoyed your stay with us.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Colin on 18 Sept 2020
Thank you for your review. We are pleased you enjoyed your stay

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Colin on 10 Sept 2020
Thank you for your review we are pleased you enjoyed your stay with us

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful B&B & great hosts
A delightful B&B located within 30-40 mins walk of the main city attractions. Close to lovely river walks & 2 riverside pubs serving great food. Regular bus service close by if required. The room I stayed in at Cranleigh (Superior King) was spacious & airy with wonderful countryside views. The hosts go to a lot of trouble to provide for your every need & the breakfast hamper is a real treat. They provide fresh filtered water to fill up your water bottle bottles & if you decide to eat in with a take-away there are plates & cutlery on hand for you to use. The hosts are always available for any help or advice but they do not intrude on your privacy. I would definitely stay here again if I return to Bath for another visit.
Stayed 3 nights in Sep 2020
Response from Colin on 10 Sept 2020
Thank you for your kind review. We are pleased you enjoyed your stay

10/10 Excellent

Daz, Ryde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb could not fault the lovely room, perfect location, home from home Vibe and comforts, attention to detail owners have thought of everything, very lovely stay would highly recommended to anyone wanting a relaxing break.
Stayed 2 nights in Sep 2020
Response from Colin on 10 Sept 2020
Thank you for your review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
We were welcomed by the comfort of the room and the attention to detail which the owners showed in every aspect of service. Lovely views, lovely hotel... Lovely city
Spacious luxurious room
Lovely Hotel
Stayed 2 nights in Aug 2020
Response from Colin on 4 Sept 2020
Thank you for your review. We ae pleased you enjoyed your stay with us.

10/10 Excellent

l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat place to stay
we had a great stay our room was great and we enjoyed our breakfast hamper .we got a all day bus pass to get in and out of town which was not to far away .the owners have taken great steps to keep contact to the minimum .they are located in a very nice area .we would stay there again
Stayed 2 nights in Aug 2020
Response from Colin on 19 Aug 2020
Thank for your review. We ae pleased you enjoyed your stay with us

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Colin on 14 Aug 2020
Thank you for your review. We are pleased you enjoyed your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and Traditional
Lovely traditional B&B, our room had a view out the back over Bath and the breakfast hamper each morning set us up for the day.
Stayed 2 nights in Aug 2020
Response from Colin on 14 Aug 2020
Thank you for your review. We are pleased you enjoyed your room and breakfast

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room in great condition and bed was very comfortable. Also great room service
Stayed 2 nights in Jul 2020
Response from Colin on 4 Aug 2020
Thank you we are glad you enjooyed your stay

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely weekend
Well thought out procedures for C19 management reassured us for our first trip away since lockdown. Room was spotless, breakfast delivered promptly at the time we requested. Only two small niggles - shower was weak and pillows rather thin even using the spares. We would stay again and recommend this B&B
Stayed 2 nights in Jul 2020
Response from Colin on 4 Aug 2020
Thank you for your feedbck. We will investigate the shower and review our pillow suppliers. We are pleased you enjiyed your stay

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Colin on 4 Aug 2020
Thank you for your review we appreciated your feedback

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, relax and forget about all.
The room was amazing, with plenty space, comfortable bed and great views. Bathrooms are newly decorated. Breakfast is good and the owners are really nice and they can recommend you places to visit. The room is well located and there is place to park without problem.
Stayed 7 nights in Jul 2020
Response from Colin on 4 Aug 2020
Thank you for your review we are pleased you enjoyed your stay

10/10 Excellent

Modupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Colin on 20 May 2020
Thank for you review

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Cranleigh this weekend. Huge room with a great view. Excellent breakfast.
Stayed 1 night in Mar 2020

10/10 Excellent

Wez, Deanshanger near Milton Keynes

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish rooms. Really friendly hosts who made us feel very welcome. Nothing too much trouble. Fantastic breakfast. Would definitely recommend.
Stayed 2 nights in Mar 2020

10/10 Excellent

EJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel to stay at, a quiet area and nice staff.
Stayed 2 nights in Feb 2020
Response from Tim on 19 Feb 2020
Thank you for your feedback, we are pleased you have enjoyed your stay.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Period Perfection
They have thought of everything and it is spotless. Decorated in a period style in a spacious room and access to a Honesty Bar which offers chilled wine/beer/soft drinks and snacks. They operate a green policy and reward saving resources with a £3 voucher which can be used in the Honesty Bar. Very quiet and parking on the street is not a major problem.
Stayed 2 nights in Feb 2020
Response from Tim on 17 Feb 2020
Thank you for taking the time to provide your feedback. I am extremely pleased you enjoyed your stay with us and had a fabulous trip to Bath.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was lovely and the breakfast was delicious
Stayed 1 night in Feb 2020
Response from Tim on 16 Feb 2020
Thank you for your feedback, we are pleased you have enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet and convenient.
Delicious and plentiful breakfast, extremely comfortable bed. Easy check-in process. I would have appreciated a second bottle of milk as there wasn’t quite enough for the cereal and two cups of coffee from the cafetière. The toilet flush took a long time to fill - not sure whether it might need some attention. Very minor things and overall a fantastic stay.
Stayed 1 night in Jan 2020
Response from Tim on 3 Feb 2020
Thank you for choosing to stay with us. Will pass your comment to the relevant people to these can be rectified. We are pleased this didn't affect your enjoyment during your stay at Cranleigh.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and I absolutely loved the decor. The breakfast hamper was absolutely delightful. I hope to return to Cranleigh in the future.
Stayed 1 night in Jan 2020
Response from Tim on 3 Feb 2020
Thank you for taking the time to let us know about your stay. We are thrilled you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Tim on 29 Jan 2020
Thank you for staying with us and we are pleased you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend stay.
Sometimes the water in the toilet kept on running into the bowl after you flushed the toilet. But the room was big and very comfortable. Everything was made easy.
Stayed 2 nights in Jan 2020
Response from Tim on 29 Jan 2020
Thank you for choosing to stay with us. We are pleased you enjoyed your stay with us.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious, very comfortable room in period house. definitely will return.
Stayed 1 night in Jan 2020
Response from Tim on 29 Jan 2020
Thank you for choosing to stay with Cranleigh, we are pleased you enjoyed your stay with us.

8/10 Good

NIGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good guest house, friendly staff & very obliging. Good location for city trip & very quiet location. Room very comfortable & spacious. Breakfast was lovely, hamper idea in your room was very novel.
Stayed 2 nights in Jan 2020
Response from Tim on 26 Jan 2020
Thank you for choosing to stay at Cranleigh. We are extremely pleased you have enjoyed your stay with us.

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent service, very clean, hearty breakfast and lots of information given about bath. My wife and I will definitely be coming back.
Stayed 1 night in Jan 2020
Response from Tim on 20 Jan 2020
Thank you for choosing to stay with us at Cranleigh. We hope to see you again soon.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Tim on 29 Dec 2019
Thank you for your staying with us at Cranleigh.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I wanted
A last minute booking for a work trip, the staff have been very welcoming and helpful. Location is good and easy to walk into town and back. The room is well equipped and very comfortable. Brilliant stay and I'll definitely visit again.
Stayed 4 nights in Nov 2019
Response from Claire on 20 Nov 2019
Thank you for taking the time to review your stay at Cranleigh Bath. We are pleased you enjoyed your stay

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week stay
Four poster bed in a large room with breakfast served in a basket to room. If go green not requiring towel change £3 voucher given towards honesty bar. Free parking on site but pre book to make sure place available. Good 30 minute walk to centre of Bath but bus stop near by. Hosts have a good welcoming at reception and always available if needed
Stayed 3 nights in Oct 2019
Response from Claire on 28 Oct 2019
Thank you for taking the time to review your stay here at Cranleigh, we really appreciate it

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Claire on 28 Oct 2019
Thank you

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and welcoming
A bit of a jaunt from Bath City center, but comfortable and welcoming.
Stayed 5 nights in Oct 2019
Response from Claire on 21 Oct 2019
Thank you for taking the time to review your stay at Cranleigh Bath.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Needs light over desk, lovely central near to everything. Not advised that room on 2nd floor and no lifts.
Stayed 3 nights in Oct 2019
Response from Claire on 21 Oct 2019
Thank you for taking the time to review you're stay at Cranleigh Bath, we appreciate you're feed back.

10/10 Excellent

G

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, spacious room, nice big bed, modern bathroom, excellent breakfast, very clean. The only small point to be improved is the quality of TV signal - only part of the TV channels had good reception quality. Overall a very pleasant place to stay in.
Stayed 3 nights in Sep 2019
Response from Tim on 25 Sept 2019
Thank you for your review. We are please you enjoyed your stay. Please let us know which room you stayed in so we can check the TV.

10/10 Excellent

DT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Tim on 25 Sept 2019
Thank you for your review. We are please you enjoyed your stay.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Tim on 25 Sept 2019
Thank you for your review. We are please you enjoyed your stay.

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Colin on 22 Sept 2019
Hello Colin Thank you for your review. We are pleased you enjoyed your stay

10/10 Excellent

Aakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
It's a beautiful Hotel in a beautiful city.
Stayed 2 nights in Sep 2019
Response from Claire on 11 Sept 2019
Thank you for you're review, we are so pleased you enjoyed your time here at Cranleigh Bath

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Couldn’t have asked for more , really helpful , everything close by , breakfast unbelievable, host very friendly and approachable, would definitely stay again without doubt.
Stayed 2 nights in Sep 2019
Response from Colin on 7 Sept 2019
Hi Thank you for your review. We are pleased you enjoyed your stay

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay.
Staying at Cranleigh was a very pleasant experience. The room was unexpectedly large with its own exclusive parking spot right outside the door. There was sufficient furniture however there were no electrical GPO's adjacent to the table to facilitate the use of a personal computer. The room was equipped with adequate supplies of milk and cereals for breakfast and beverages. The bathroom was roomy and well equipped. The bed and the sofa were both very comfortable. The television was large and easy to operate however, many commercial channels suffered broken transmissions during the evening. The antenna cable appeared to be poorly constructed or maintained. The addition of a tablet with interactive details of the hotel and of the town was a very good touch. Another win for this hotel was its proximity to bus stops on either side of the road.
Stayed 5 nights in Aug 2019
Response from Claire on 21 Aug 2019
Thank you for your lovely review. We are pleased you enjoyed your stay

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Claire on 21 Aug 2019
Thank you for taking the time to review your stay at Cranleigh.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Colin on 18 Aug 2019
Thank you for your review We are pleased you enjoyed your stay with us

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Absolutely loved this hotel! Lovely room over looking the garden. Spotlessly clean with every detail covered. As well as drink facilities in the room there is a complimentary coffee machine in the entrance as well as a water filter machine alongside the honesty bar. We loved the hamper style breakfast. Sitting by our window eating breakfast was a real treat and the choice was amazing. I saw a negative review for this but to be honest it's what sold it to me. We loved the idea and it was so much nicer than we could have hoped. The staff were friendly and helpful in suggesting places to go etc. Highly recommend!
Stayed 3 nights in Aug 2019
Response from Claire on 7 Aug 2019
Thank you for your lovely review. We're so pleased you enjoyed your stay with us and that you enjoyed our in room breakfast service

10/10 Excellent

Teresa F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect place. Wonderful. Comfortable. Convenient. Great host. Would stay again.
Stayed 2 nights in Jul 2019
Response from Colin on 2 Aug 2019
Thank you for taking the time to review us at Cranleigh. We are pleased you enjoyed your stay