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Reviews of BIG4 Batemans Bay Beach Resort

2 out of 5
BIG4 Batemans Bay Beach Resort
51 Beach Road, Batehaven, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 238 reviews" "
Rating 8 - Good. 73 out of 238 reviews" "
Rating 6 - Okay. 7 out of 238 reviews" "
Rating 4 - Poor. 4 out of 238 reviews" "
Rating 2 - Terrible. 2 out of 238 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
It is good to stay and its safe
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for kids, close to the beach, bmx track and skatepark aswell.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Close to the beach
Stayed 2 nights in May 2021
Response from Chris on 26 May 2021
Thanks for your recent review. We are glad you had a ice stay with us. Hope to see you again soon. Chris

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I love the way its on the beach plus a short walk to the shops, local transport. The studio i had was clean smelt fresh and was ideal for my needs.
Stayed 5 nights in May 2021
Response from Chris on 12 May 2021
Thanks for leaving the lovely feedback. We are so happy that your recent stay with us was enjoyable for you. We hope to see you again really soon . Kind regards Chris

10/10 Excellent

Ankush

Travelled with family
Liked: Cleanliness, room comfort
Great place for families
Really good place and they had family and kids activities everyday
Stayed 4 nights in Mar 2021
Response from Chris on 12 May 2021
Thanks for taking thew time to leave your feedback from your recent stay with us. We hope that you and your family may return for another visit in the future. Regards Chris

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work for first 24 hours -asked for it to be looked at - was swapped after 24 hours
Stayed 4 nights in Mar 2021
Response from Chris on 6 Apr 2021
Thanks for taking the time to leave us your feedback. We are sorry it took so long to get someone to look at your television. We will address this issue in our next team meeting. Thank you Chris

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Chris on 6 Apr 2021
Thanks for taking the time to leave your feedback. We are glad that your recent stay with us was lovely. Hope to see you again soon. Chris

8/10 Good

Narelle

Liked: Cleanliness, room comfort
We were very happy with our cabin. Lots of space and very well decorated. Great accommodation for couples and families. Very impressed!
Stayed 4 nights in Feb 2021
Response from Chris on 28 Feb 2021
Thanks Narelle for taking the time to leave your great feedback on your recent stay with us. We hope to see you on a return visit one day soon. Chris

10/10 Excellent

TANYA

Liked: Cleanliness, room comfort
Awesome Place To Stay
Fantastic Location . Beautiful clean cabins. Friendly Staff. We will Definitely stay here again.
Stayed 5 nights in Feb 2021
Response from Chris on 28 Feb 2021
Thanks Tanya, we love that your recent stay with us was great. Hope you will return for another visit really soon. Smiles Chris

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Feb 2021
Response from Chris on 6 Apr 2021
Thank you for taking the time to leave us your feedback, would love to know where we missed out on the extra 2 stars? Thanks Chris

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021
Response from Chris on 28 Feb 2021
Thanks for the great feedback, hope to see you again soon. Smiles Chris

8/10 Good

Steven

Liked: Cleanliness, room comfort
Clean and comfortable
Was comfortable cabin close to beach. Cabin and grounds were clean and well maintained.
Stayed 2 nights in Feb 2021
Response from Chris on 15 Feb 2021
Thanks for taking the time to leave your feedback. We are so glad you enjoyed your recent stay with us and we hope to see you again soon. Chris

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, pet friendly and better still child friendly. Lots of activities for kids and pool is fabulous.. Great family stay👍👍👍
Stayed 3 nights in Feb 2021
Response from Chris on 11 Feb 2021
Thanks for taking the time to leave us your feedback. We are glad that your family had a great stay with us and we hope to see you again to build more happy memories.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities. There was no remote for the TV and when we reported bit, there was no real response so it meant we unfortunately could not use the TV. The birdlife was great.
Stayed 4 nights in Feb 2021
Response from Chris on 9 Feb 2021
Thank you for taking the time to leave your feedback on your recent stay. I apologise that the TV remote was missing in your room and that staff did not get back to you to sort out this problem. We are glad that apart from that you had a wonderful stay we also love all our beautiful bird life too. We hope to see you again very soon. Smiles Chris

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the studio room with no bathroom and it was great. Amazing access to the beach and lots to do around the area. There was also air conditioning in the cabin so on the 35 degree days it was great to come back to a comfortable and cold room. Loved the location! Amazing stay.
Stayed 7 nights in Jan 2021
Response from Chris on 28 Jan 2021
We are so glad you enjoyed your recent stay with us and that the Studio room suited your needs. We hope to see you again soon. Thanks again for taking the time to leave your feedback. Chris

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020
Response from Chris on 18 Jan 2021
Thank you for taking the time to give us your feed back. We hope to see you again soon.

8/10 Good

Tom, Central coast

Liked: Amenities, property conditions & facilities
Good location close to boat ramp and beach. Good amenities
Stayed 10 nights in Dec 2020
Response from Chris on 12 Jan 2021
Thank you for taking the time to give us feedback from your recent stay with us. We hope to see you again soon. Batemans Bay Beach Resort

8/10 Good

Alicia

Travelled with family
Disliked: Cleanliness
Not that clean, was disappointing when I advised reception and was ignored.
Stayed 7 nights in Dec 2020
Response from Chris on 12 Jan 2021
Thank you Alicia for taking the time to give us this feedback. I am sorry that your stay with us was not what you were expecting and that our staff did not fix the issues you had. We will use your feedback in our team training to explain to staff the importance of good customer service. We hope that you will return to us for a better experience in the future. Take care Batemans Bay Beach Resort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was everything we expected and hoped for. We only needed a small room last minute and this was perfect and for a great price my partner and I had an amazing time and couldn't of asked for a better service.
Stayed 7 nights in Dec 2020
Response from Chris on 5 Jan 2021
Thank you so much for the feedback, we are glad you both enjoyed your short stay with us, hopefully you can come back for a longer one soon. Team BBBR :)

10/10 Excellent

Cherish, Sydney NSW

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy booking and fast friendly check in. Convenient parking no matter which cabin allocated to. Fantastic amenities, friendly and helpful staff. Superb location. Loved our stay!
Stayed 2 nights in Nov 2020
Response from Chris on 5 Jan 2021
We are happy that your stay with us was a great experience. Thanks for the wonderful feedback too. Hopefully we will see you again soon Team BBBR

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2020
Response from Chris on 5 Jan 2021
Thanks for taking the time to give us feedback. Team BBBR

10/10 Excellent

Devidean

Travelled with family
Liked: Cleanliness, room comfort
Amazing Resort
Is was clean and the place was amazing for kids easy excess to the beach we will definitely be back
Stayed 3 nights in Nov 2020
Response from Chris on 5 Jan 2021
Thanks for the great review. We are so happy the kids enjoyed their time with us, hopefully we will see you all again soon. Team BBBR

8/10 Good

Denise

Liked: Room comfort
Stayed 2 nights in Nov 2020
Response from Chris on 5 Jan 2021
Thank you for taking the time to give us a review. Hope to see you again soon. Team BBBR

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, room comfort
Amazing !
Stayed 2 nights in Nov 2020
Response from c on 5 Jan 2021
Thank you for the great feedback. Hope to see you again soon. Team BBBR

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Oct 2020
Response from Chris on 25 Oct 2020
Thanks and we are glad you enjoyed your recent stay with us, We hope yo see you again soon. Kind Regards Team BBBR

10/10 Excellent

Mark, Eleebana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice cabins and close to the beach. The pool is a little small .
Stayed 2 nights in Oct 2020
Response from Chris on 25 Oct 2020
Thanks and we are glad you enjoyed your recent stay with us, We hope yo see you again soon. Kind Regards Team BBBR

8/10 Good

Tim, Escape to Batehaven

Liked: Cleanliness, amenities, property conditions & facilities
Felt like had studios area to myself. Clean rooms. Easy parking.
Stayed 5 nights in Oct 2020
Response from Chris on 25 Oct 2020
Thanks and we are glad you enjoyed your recent stay with us and you were very luck to have that great space to your self. We hope yo see you again soon. Kind Regards Team BBBR

8/10 Good

Edz, Sydney

Travelled with family
Overall was ok one time is enough to visit this place...
Stayed 7 nights in Oct 2020
Response from Chris on 18 Oct 2020
Thank you for staying with us recently. Hopefully you got to see some of our awesome local attractions when you were with us ; Mogo Zoo, Stingrays and Seals, Mogo, Museum. Hope to see you again soon if you missed any of them :)

8/10 Good

Tammy, Goulburn NSW

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location and close to everything has a lot to offer i was very pleased with my experience
Stayed 2 nights in Sep 2020
Response from Chris on 18 Oct 2020
Thanks for staying with us recently and for the great feedback. We hope to see you again soon. Kind Regards Team BBBR

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Chris on 9 Sept 2020
Thank you for the great feedback, we hope to see you again soon. Stay Safe :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amenities very clean new and maintained.helpful staff.
Stayed 2 nights in Mar 2020
Response from Chris on 16 Mar 2020
Thanks for the great feed back. We are glad you enjoyed your recent stay with us.

10/10 Excellent

Alixia, Bega

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Had a fantastic stay. Lovely clean rooms. Plenty of activities for the kids to do. Will definitely be coming back!
Stayed 2 nights in Mar 2020
Response from Chris on 16 Mar 2020
We love that you had a great stay with us recently. We hope to see you again really soon. Thanks for taking the time to give us feed back.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. Rooms were exceptionally clean
Stayed 2 nights in Feb 2020
Response from Chris on 28 Feb 2020
Thanks for the feedback - we are glad you had a great time with us recently. Hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spot. Quiet with everything you need. Right on the water. Facilities are modern and well maintained.
Stayed 2 nights in Jan 2020
Response from Chris on 28 Feb 2020
Thanks for the great feedback. We are glad that you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from Chris on 15 Jan 2020
Thanks for taking the time to leave us feedback we appreciate it. Hope to see you again soon

10/10 Excellent

Mel, Shellharbour

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the knowledgeable friendly staff
Stayed 2 nights in Nov 2019
Response from Chris on 14 Jan 2020
Thanks for the great feedback, we hope to see you again really soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Chris on 11 Nov 2019
Thank you for your feedback. We appreciate it. Hope to see you again soon.

10/10 Excellent

Will, Melbourne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent facilities and very well appointed cabin. Will definitely revisit!
Stayed 3 nights in Sep 2019
Response from Chris on 17 Oct 2019
Thanks for your great feedback we value it. Hope to see you again soon

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facilities and easy access to the beach. The children's play equipment was great.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t believe the cute cabins as I had booked blindly. I felt like I was in St Kinda beach! The cabin was roomy, the bed comfortable, the amenities close and excellent! Not far away we’re cafes and shops if I needed them. The staff were super friendly! Couldn’t recommend it more highly! Thank you Big 4 Corrigans Beach
Stayed 3 nights in Apr 2019
Response from Lara Berryman on 2 May 2019
Hello, thank you so much for the fantastic feedback! I will be sure to share this with all the team here. We welcome and appreciate all feedback from our valued guests. Thank you once again! Lara Berryman (resident manager)

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of our cabin, it was quiet and tucked away and a quick walk through to the beach via a bush path. Cabin was super clean and we lived a huge spa bath too!
Stayed 3 nights in Apr 2019
Response from Robyn on 24 Apr 2019
Hi there and many thanks for your kind review. So glad you enjoyed your stay with us and we look forward to seeing you again in the very near future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Robyn on 10 Apr 2019
Many thanks for your visit to us here in Batemans Bay Beach Resort. We look forward to seeing you again soon. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Robyn on 3 Apr 2019
Thankyou for your rating and we hope to see you again soon. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Robyn on 3 Apr 2019
Thankyou for your visit and of course your rating. Hope to see you soon Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for us because the Red Kidney Bus was there and my husband is on dialysis. A v relaxing place to be.
Stayed 8 nights in Feb 2019
Response from Robyn on 27 Feb 2019
Thankyou so much and we are so glad this worked well for you and your husband. We wish you well and hope to see you again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Too small for two adults. Did not match the description of the booking.
Stayed 2 nights in Feb 2019
Response from Robyn on 20 Feb 2019
Hi there and thankyou for your comments. What a shame we didn't know as we do have other options for cabins. We look forward to making you more comfortable in the future.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway place
Very lovely thank you, the staff were accomodating and friendly, the camp grounds are clean, and we even got an upgrade to a spa cabin (pictured) at a discounted rate!
Stayed 4 nights in Feb 2019
Response from Robyn on 20 Feb 2019
So glad you were happy and many thanks for your positive comments. We look forward to seeing you again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff members. Camping Kitchen could have more tools, but apart from that it was great
Stayed 8 nights in Dec 2018
Response from Robyn on 20 Feb 2019
Many thanks for your comments. We look forward to seeing you again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and the facilities are brilliant. Strongly recommended. But I didn't know some service, just as tennis booking is required in advance so we missed out. Hope this has better communication when guests check in.
Stayed 3 nights in Dec 2018
Response from Robyn on 20 Feb 2019
Many thanks for your feedback. I do understand with the Tennis bookings though not normally such an issue mainly only in the absolute peak season. Please accept our apologies and hopefully we will see you again in the near future.