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Reviews of Sofitel Barcelona Skipper

5 out of 5
Sofitel Barcelona Skipper
Avinguda Litoral 10, Barcelona

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 96 reviews" "
Rating 8 - Good. 6 out of 96 reviews" "
Rating 6 - Okay. 3 out of 96 reviews" "
Rating 4 - Poor. 3 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Mar 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Amenities
Great property!
Stayed 3 nights in Jan 2024
Response from Guest Experience Manager on 25 Mar 2024
Dear Marissa,We thank you for sharing your experience following your stay at the Sofitel Barcelona Skipper.We are glad that you had such a great time in our hotel. Your satisfaction is a great source of motivation and encouragement for all our ambassadors.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Fatima AhaddafGuest experience Manager

10/10 Excellent

Matthew Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious lobby, great restaurants, quiet location, excellent bedrooms and bathrooms
Stayed 4 nights in Mar 2024
Response from Guest Experience Manager on 21 Mar 2024
Dear Matthew Leigh,I thank you for sharing your experience following your stay at the Sofitel Barcelona Skipper.We are glad that you had such a great time in our hotel. Your satisfaction is a great source of motivation and encouragement for all our ambassadors.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Fatima AhaddafGuest experience Manager

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Great location near the beach and very close to the metro, room and amenities were great. Will definitely be staying there again.
Stayed 3 nights in Mar 2024
Response from Guest Experience Manager on 25 Mar 2024
Dear Cristina,Thank you for taking the time to write such a wonderful review of your recent stay with us. We are thrilled to hear that you enjoyed your experience and appreciate your kind words about our facilities and staff.It is always a pleasure to receive positive feedback and we are grateful for your acknowledgement of our efforts to provide exceptional service. We will be sure to pass on your compliments to our ambassadors, who take great pride in ensuring that our guests have a memorable stay.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back soon for another fantastic stay.Fatima AhaddafGuest Experience Manager

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Sofitel was amazing- stayed for a conferenfe at the ICCB which is a 10 min taxi, literally on the beach and walking to el born, the room was luxurious w beach view, amenities great, buffet great, lobby bar amazing, definitely would go back nd recommend
Stayed 1 night in Mar 2024
Response from Guest Experience Manager on 21 Mar 2024
Dear Sabrina,Thank you so much for your fantastic review! We're thrilled to hear that your business stay with us was perfect in every way.It's wonderful to know that you found our hotel and service to be excellent. We're delighted that you enjoyed the decoration, design, as well as the location.Thank you for recommending our hotel, and we look forward to welcoming you back again soon for another outstanding experience!Best regards,Fatima AhaddafGuest Experience Manager

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and fabulously staff
Stayed 3 nights in Feb 2024
Response from Guest Experience Manager on 5 Mar 2024
Dear Boris,We very much appreciate your comments regarding your stay at the Sofitel Barcelona Skipper. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FATIMA AHADDAFGUEST EXPERIENCE MANAGER

10/10 Excellent

Amyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Excellent Staff and hotel. Good size rooms and bathrooms. Lovely location near the beach. :)
Response from Guest Experience Manager on 10 Jan 2024
Dear Amyn,I thank you for sharing your experience following your stay at the Sofitel Barcelona Skipper.We are glad that you had such a great time in our hotel. Your satisfaction is a great source of motivation and encouragement for all our ambassadors.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Fatima AhaddafGuest Experience Manager

10/10 Excellent

Marife

Liked: Property conditions & facilities
Exceptional
Stayed 2 nights in Dec 2023

10/10 Excellent

Carol A.

Stayed 2 nights in Dec 2023

10/10 Excellent

sharla, TURCIFAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good environment
Stayed 2 nights in Nov 2023
Response from Guest Experience Manager on 7 Dec 2023
Dear Erick,Thank you for taking the time to review your stay with us at Sofitel Barcelona Skipper. We are pleased to hear that you found the environment to be good and we appreciate your feedback. At Sofitel Barcelona Skipper, we strive to create a comfortable and enjoyable environment for all of our guests. We hope that you will consider staying with us again in the future.Fatima AhaddafGuest Experience Manager

10/10 Excellent

Wedad

Liked: Staff & service
Stayed 6 nights in Nov 2023
Response from Guest Experience Manager on 1 Dec 2023
Dear Wedad,Thank you for sharing your impressions about Sofitel Barcelona Skipper; we hope the next stay is as enjoyable as the previous one.Warm regards,Fatima Ahaddaf

10/10 Excellent

Kamil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very Good hotel and super Deluxe but the morning shift staff make you run away i usually take one night then when is good o extend by week or two but that lady on the morning make me rune away cause of her rudeness
Stayed 1 night in Nov 2023

10/10 Excellent

Viridiana

Stayed 3 nights in Oct 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

HANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great experience The food was good but not great Very close to beach and convenient access
Stayed 3 nights in Sep 2023

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was Truely one the the best hotels I have stayed at. Everything was excellent, the breakfast was wonderful, the roof top bar and pool was fantastic with an amazing view. The best part was the hotel staff, so friendly and so helpful with any questions. I would absolutely recommend staying here.
Stayed 6 nights in Sep 2023

10/10 Excellent

loreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property near the water and close to great restaurants!! Loved everything about it but the price $. Thoroughly loved the breakfast and efficient staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & accommodating staff
Stayed 4 nights in Sep 2023
Response from Guest Experience Manager on 14 Sept 2023
Dear Maria,Thank you so much for your kind words and feedback about your recent stay with us. We are absolutely thrilled to hear that you had such a wonderful experience. Our team works tirelessly to ensure that every aspect of your stay is exceptional, from the moment you arrive until the time of your departure. It is incredibly rewarding to receive such positive feedback, as it reaffirms that our dedication to providing exceptional service is making a difference in our guests' experiences.Once again, thank you for choosing to stay with us. It was an absolute pleasure to have you as our guest, and we sincerely hope to welcome you back in the near future.Fatima AhaddafGuest Experience Manager

10/10 Excellent

Brynie

Stayed 1 night in Sep 2023
Response from Guest Experience Manager on 15 Sept 2023
Dear Brynie,We very much appreciate your comments regarding your stay at the Sofitel Barcelona Skipper.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FATIMA AHADDAFGUEST EXPERIENCE MANAGER

4/10 Poor

Johnson

Stayed 1 night in Aug 2023

2/10 Terrible

michal

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The air conditioning is not really working , too hot!! We couldn’t sleep as it was too hot . Great hotel for winter. Also staff keeps telling you they will call you back but they never do.
Stayed 5 nights in Aug 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, lovely decor, two great pools, well furnished rooms and a great buffet breakfast; excellent location - 2 minute walk to the beach, 15 minute walk to the marina area and gothic quarter, and a 2 minute walk to the hop on hop off red bus stop. Absolutely perfect hotel to combine a site seeing city break with some rest and relaxation time!
Stayed 5 nights in Aug 2023

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is pristine! Service impeccable. Close to beach Taxi to shopping and sites Loved it. Would stay again
Stayed 6 nights in Aug 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Staff excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING
Stayed 1 night in Jul 2023

10/10 Excellent

Alexey, Sankt Peterburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper hotel , good staff , best new rooms
Stayed 2 nights in Jul 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class hotel. The property is clean and well kept. Staff are helpful and professional. We plan to stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay! Amazing Hospitality
Stayed 2 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great time in Barcelona
My room was not ready at the time of check-in and initially I felt ignored waiting to speak to front desk staff. I was able to leave my bags, shower and freshen up on the fitness level. Once I spoke with front desk staff they were great. They offered me a free beverage and even brought me a room key while I waited by the pool. The hotel is on point with decor and the roof top pool area was a very tranquil place to relax. The gym has all the basics for a descent work out and the restaurants were great. The breakfast buffet offered quite a good spread and was a great place to start my day. Overall a great experience and value for the money.
Stayed 4 nights in Jul 2023
Response from Guest Experience Manager on 27 July 2023
Dear Thomas,Thank you so much for your delightful review of your recent stay at our hotel. It warms our hearts to know that you appreciated the warm welcome from our charming staff at reception. We believe that exceptional customer service starts with a friendly and welcoming approach, and we're glad that our team made you feel at home.Thank you once again for your glowing review. It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back in the future for another fantastic stay. Best ragards,Fatima Ahaddaf

10/10 Excellent

Duaa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Close to beach, not too far from center
Stayed 4 nights in Jul 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property was near the beach close to the shopping centre very helpful staff
Stayed 2 nights in Jun 2023
Response from Guest Experience Manager on 20 July 2023
Dear Rosa,Thank you so much for your kind words and for taking the time to share your feedback with us. We are absolutely delighted to hear that you were very satisfied with the service provided by our ambassadors.Your positive feedback serves as great motivation for us to continue providing top-notch service and exceeding the expectations of our valued guests. We will make sure to pass on your kind words to our team, as they will be thrilled to know that their efforts made a difference during your stay.Once again, thank you for choosing Sofitel Barcelona. We look forward to welcoming you back and creating more wonderful memories for you in the future.Warm regards,Fatima Ahaddaf

10/10 Excellent

Pere

Stayed 3 nights in Jul 2023
Response from Guest Experience Manager on 20 July 2023
Dear Pere,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,FATIMA AHADDAFGUEST EXPERIENCE MANAGER

10/10 Excellent

Abdulla

Stayed 4 nights in Jul 2023

10/10 Excellent

Susan, St Petersburg

Stayed 1 night in May 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and incredibly welcoming and helpful.
Stayed 1 night in May 2023
Response from Bruno Moraes - Night Auditor on 30 May 2023
Dear Amanda,First of all, thank you for choosing the Sofitel to enjoy your stay in Barcelona.We are very pleased to know that your experience with us has met your expectations and we are happy to know that our team has been helpful to you.We look forward to seeing you again. Don't forget to recommend us to your friends, so that they can enjoy the same experience you have had.Best regards.

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at skipper
Lovely stay. Bed was so comfortable. Service was great! Very helpful staff. Happily stay here again.
Stayed 2 nights in May 2023
Response from Bruno Moraes - Night Auditor on 30 May 2023
Dear Sophie,First of all, thank you for choosing the Sofitel to enjoy your stay in Barcelona.We are very pleased to know that your experience with us has met your expectations and we are happy to know that our team has been helpful to you.If you are interested in Sofitel products, you can access the Sofitel Boutique website, there you will find the incredible bed we have, which you can also have in your home.Best regards.

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023
Response from Bruno Moraes - Night Auditor on 30 May 2023
Dear Charlie,First of all, thank you for choosing the Sofitel to enjoy your stay in Barcelona.Despite not having received any specific comments, I imagine that your experience at our hotel has met your expectations.We look forward to welcoming you in our hotel in a new opportunity and if there is anything we can improve, do not hesitate to let us know.Best regards.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service
Loved walking by the dock area and seeing the yachts! Excellent service by the front desk staff!
Stayed 2 nights in May 2023
Response from Guest Experience Manager on 11 May 2023
Dear Judy,Thank you so much for taking the time to leave such a positive review of your recent stay with us. We are thrilled to hear that you had an enjoyable experience.We hope that you'll consider staying with us again the next time you're in town. We'll do everything we can to make your stay just as enjoyable as this one was.Thank you again for your kind words, and we look forward to seeing you soon!Fatima Ahaddaf

10/10 Excellent

Natalia

Liked: Cleanliness
Clean and new
Stayed 2 nights in Apr 2023
Response from Guest Experience Manager on 11 May 2023
Dear Natalia,Thank you so much for taking the time to share your positive feedback with us. We are thrilled to hear that you had a great experience, and we appreciate your kind words.It is our goal to provide our customers with the highest level of satisfaction possible, and we are glad that we were able to meet your expectations. We truly value your feedback and your trust in us.Please don't hesitate to reach out if you need any further assistance or have any questions. We look forward to serving you again soon.Fatima Ahaddaf

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Close to everything. Would stay there again.
Stayed 6 nights in Apr 2023
Response from Guest Experience Manager on 11 May 2023
Dear Andrea,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your stay with us and that our services and facilities met your expectations.It is always our top priority to provide our guests with a comfortable and enjoyable experience, and we are delighted to know that we have succeeded in doing so during your visit.We appreciate your kind words and your recommendation, and we hope to have the pleasure of welcoming you back soon.Fatima Ahaddaf

4/10 Poor

Bassem

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Guest Experience Manager on 11 May 2023
Dear Bassem,We apologize for the dissatisfaction you experienced during your recent stay with us. We would appreciate it if you could provide us with more information regarding your experience. This will help us to identify the areas where we need to improve and ensure that future guests do not encounter similar issues. Please let us know the details of the problems you faced and what we can do to make your stay more comfortable.We apologize once again for any inconvenience caused and hope that you can give us the opportunity to make it right. We look forward to hearing from you soon.Best regards,Fatima Ahaddaf

8/10 Good

Jonathan

Stayed 2 nights in May 2023
Response from Guest Experience Manager on 11 May 2023
Dear Jonathan,We very much appreciate your comments regarding your stay at the Sofitel Barcelona Skipper.It is always a pleasure to receive positive. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fatima Ahaddaf

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was very pleasant. Service was great. Room service was good.
Stayed 4 nights in Apr 2023
Response from Guest Experience Manager on 21 Apr 2023
Dear Meir,We very much appreciate your comments regarding your stay at the Sofitel Barcelona Skipper. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Fatima AhaddafGuest Experience Manager

10/10 Excellent

Shahrum

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Guest Experience Manager on 23 Jan 2023
Dear Mr. Shahrum,Thank you for your wonderful feedback relating to your recent stay with us.I am delighted that you had a fabulous stay at the Sofitel Barcelona Skipper. Thank you again for your kind feedback and we look forward to welcoming you back again at the Sofitel Barcelona Skipper.Sincerely

10/10 Excellent

Marina

10/10 Excellent

Antoine

10/10 Excellent

JOSE

10/10 Excellent

Florian, Wien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel with outstanding staff. Nicely located near the beach, Bus station to Center directly at the hotel. Can fully recommend!
Stayed 4 nights in Oct 2022
Response from Fatima Ahaddaf on 28 Nov 2022
Dear Florian,Thank you very much for your wonderful feedback relating to your recent stay with us.I am delighted that you took the time to write a review and it will be my pleasure to share your encouraging comments with our Ambassadors, It will definitely encourage them to continue to provide superior service and even more memorable experiences to our guests.I have shared them with all my staff because your satisfaction is the biggest reward for us, as we always strive to provide you the best service. It is very pleasant that you have enjoyed your stay in our renovated hotel, and that you have appreciated the location, service and staff. Our objective is to make your stay the most relaxing and comfortable. Thank you again and we look forward to welcoming you back again at the Sofitel Barcelona Skipper.