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Reviews of Holiday Inn Express Barcelona - Sant Cugat, an IHG Hotel

3 out of 5
Holiday Inn Express Barcelona - Sant Cugat, an IHG Hotel
Avda De Can Fatjo Dels Aurons s/n, Parc Empresarial A7, Cerdanyola del Valles

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 1003 reviews" "
Rating 8 - Good. 459 out of 1003 reviews" "
Rating 6 - Okay. 101 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. The room was clean and Sant Cugat is a very nice town, you have restaurants and shopping less than 10 min away. Barcelona also is near, so is very convenient
Stayed 3 nights in Jan 2024

10/10 Excellent

Claudio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lidia

Stayed 2 nights in Dec 2023

10/10 Excellent

Dinesh Prasad

Stayed 5 nights in Oct 2023

10/10 Excellent

Peter

Business traveller
Excellent
Stayed 10 nights in Nov 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photo of the hotel shown on Expedia is not the hotel we stayed at. There are two Holiday Inn properties in the area. This photo is of the one that is higher end, we were moved to the cheaper option.
Stayed 1 night in Nov 2023

10/10 Excellent

Massomeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and quiet. Friendly and helpful staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2023

10/10 Excellent

kwang hee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great opportunity to use a clean hotel and good service at a reasonable price.
Stayed 3 nights in Oct 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

mar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay in Sant Cugat!
I have stayed in this hotel several times. Personal is very nice and helpful, rooms are clean and comfortable. Free parking and breakfast is included but does not have a good food variety. Hotel is far away from the train station and from bus station. There are not restaurants or shops near by.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ahamed Shafran

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect except the location is bit of far from the city
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Too far from the city
Stayed 1 night in Aug 2023

8/10 Good

sharafat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the value
We enjoyed the stay … good breakfast buffet. No fridge in the room
Stayed 4 nights in Aug 2023

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

kamal

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was very rude won’t go there
Stayed 3 nights in Jul 2023

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room..friendly staff. Excellent breakfast.
Stayed 6 nights in Jul 2023

8/10 Good

Jackeline

Travelled with family
Liked: Staff & service, property conditions & facilities
Sandra who works at front desk was just amazing. She was very informative and helpful. Thank you!!
Stayed 8 nights in Jul 2023

8/10 Good

Rafaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
cons: If you book this place, do not carry heavy luggage’s (if you plan on public transportation). You need two different metro cards, and the S2 line closes around 9:30pm. The hotel is about an hour away from the main city of Barcelona. Taxi are not easy to get at night even if you have an uber. and it can cost you approximately €70. Pros: The hotel is clean, the staff is nice, and the breakfast is great. The S2 train takes you directly from Barcelona to the hotel and back. (Plaza Catalunya).
Stayed 2 nights in Jul 2023

8/10 Good

DOMINIQUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accueil en français, chambre correcte sauf le canapé lit dont le matelas est dur et inconfortable Petit-déjeuner compris dans le prix de la chambre, il est proposé en buffet libre-service et varié Parking gratuit Un bémol : entre 20 et 30 minutes du centre de Barcelone, beaucoup de bouchons en semaine, circulation plus cool le week-end Bon rapport qualité-prix
Stayed 2 nights in Jun 2023

10/10 Excellent

Haileyesus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent
Stayed 4 nights in Jun 2023

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it was to the Metro station and having a nice outdoor bar/restauraunt so close was really nice. Disappointed that there were no Ice makers or laundry facilities in the hotel. As an American hotel chain, I would expect this as normal.
Stayed 13 nights in Jun 2023

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Accommodating staff. Clean and tidy. Close to the train station and the highway. Limited but convenient parking. Very abundant and varied breakfast.
Stayed 4 nights in Jun 2023

2/10 Terrible

Leon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are rude, poor trained, not willing to help guest.
Stayed 3 nights in Jun 2023

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for our needs, unfortunately the bed was not very comfortable a twin mattress with springs, not able to get a good nights sleep,also not a fan of the bathtub shower arrangement, I think they are popular in Spain but a walk-in shower I feel is much better in the design of a bathroom,appreciated the breakfast selection,felt they did a good job there
Stayed 3 nights in Jun 2023

8/10 Good

Amalia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good!!! Room service really bad!! Staff friendly
Stayed 6 nights in May 2023

10/10 Excellent

Jorge, Kailua

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place!
Stayed 2 nights in May 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very nice! There’s AC in the room so it was not too hot (but there were mosquitoes though) . Generally clean and quiet. One thing would like to mention is the train that goes there is not a metro so the hola Barcelona card will not work, had to buy another ticket for the train (s2 line).

10/10 Excellent

Amish, MUMBAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really appreciate the helpful staff. Property manager Mr. Miguel was really helpful. We were tourists and facing language barrier to understand the local transportation and other stuff, Mr. Miguel explained everything to us in English very nicely, suggested best way to travel by Metro with detailed information on stations and also suggested ways to save money by opting for family ticket options. That made our traveling safe and easy. Also helped us with cloak room facility for our extra luggage as we were going on the Cruise.
Stayed 2 nights in May 2023

10/10 Excellent

violeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were very helpful, courteous. Breakfast was good.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Barcelona
Had a fabulous stay here. Excellent staff, wonderful daily breakfast.Very clean, quiet location, just plan on a 25 min train ride to downtown Barcelona to see the sights. There is a small restaurant beside the hotel that has great food, friendly staff and cold drinks.Note- closed on weekends.
Stayed 7 nights in May 2023

8/10 Good

Enric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

4/10 Poor

DAYANIE

Travelled with family and small children
Disliked: Staff & service, amenities
The property is too far away from the city and an hour's travel by metro. Nothing around the hotel. No room service and the sheets werent changed even after 3 days
Stayed 1 night in May 2023

4/10 Poor

DAYANIE

Disliked: Staff & service
Stayed 3 nights in May 2023

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located 5mins walking distance from nearby train station. I checked in after 1am and front desk was staffed even then. Clean comfortable room. Good breakfast. Very helpful front desk staff. No fault at all. Happy stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room for the price.
Stayed 3 nights in Apr 2023

10/10 Excellent

Adam

Stayed 2 nights in Apr 2023

6/10 Okay

Manana

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A
Stayed 4 nights in Apr 2023

10/10 Excellent

Vui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
Stayed 4 nights in Mar 2023

10/10 Excellent

YDRA, FORT WORTH

Liked: Cleanliness
Stayed 2 nights in Mar 2023

2/10 Terrible

Sayed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way far from city , DNT book this place unless you rent a car, toilet was running all day and night i booked for 9 days end up leave in 4 days due those issues ps. Advised about that issue but no help.

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and decent hotel
The price was very reasonable and our room comfortable. We had no issues other then the hotel is located primarily to support business clients so there were limited evening meal opportunities on the Sunday evening we arrived. This was a only a minor inconvenience.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was really good, the staff were friendly and helpful, and it was very comfortable. It’s conveniently located just of the motorway with ample parking. Unfortunately we experienced an opportunist distraction robbery in the car park, NOT THE HOTELS FAULT but it is something that people need to be aware of . The hotel is in a good area which should be safe , but there appears to be no stopping these clever opertunist thieves. Again I must stress the hotel were very kind and helpful and the vehicle is safe in the car park, however people do need to be aware of seemingly helpful people around the area
Stayed 1 night in Nov 2022

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome on arrival. Room was clean. Parking right outside their car park. Fantastic breakfast selection. Maximum 5 minute walk to train station taking you straight in to city centre. Reception helped with explaining train ticket for our family.

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2022

6/10 Okay

Ahmed

Stayed 5 nights in Sep 2022