Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews of SO/ Bangkok

5 out of 5
SO/ Bangkok
2 North Sathorn Road, Bangrak, Bangkok, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1007 reviews" "
Rating 8 - Good. 228 out of 1007 reviews" "
Rating 6 - Okay. 63 out of 1007 reviews" "
Rating 4 - Poor. 30 out of 1007 reviews" "
Rating 2 - Terrible. 14 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale for the price. Loved this hotel. Breakfast buffet was great.
Stayed 1 night in Mar 2024
Response from Khun Natt on 25 Mar 2024
Dear Khun Matthew, SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us, especially with our breakfast buffet at our Red Oven restaurant.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location, rooms spaces and clean with complimentary mini bar in the room which is a nice touch.
Stayed 1 night in Mar 2024
Response from Khun Natt on 8 Mar 2024
Dear Khun Kenneth,SO wasdee krub from SO/ Bangkok!We are truly delighted to hear that you had a great stay experience with us, enjoying our hotel's location, room design, cleanliness and complimentary room amenities.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Derminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and a fantastic place to stay!
Stayed 1 night in Mar 2024
Response from Khun Natt on 7 Mar 2024
Dear Khun Derminder,SO wasdee krub from SO/ Bangkok!Thank you for taking the time in sharing your 5-star rating with us.We are truly delighted to know that you enjoyed our staff service and hotel's atmosphere to your liking.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly. All the facilities were clean and easy to access. The beds were very comfortable as well. Definitely coming back again :)
Stayed 4 nights in Mar 2024
Response from Khun Natt on 7 Mar 2024
Dear Khun Bryan,SO wasdee krub from SO/ Bangkok!We very much appreciate your kind comments regarding your recent stay with us.Glad to hear that you enjoyed our staff service, hotel facilities and room amenities.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

8/10 Good

BIOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive & welcoming Very modern hotel Breakfast was excellent! Everything you can think of was available.
Stayed 1 night in Mar 2024
Response from Khun Natt on 25 Mar 2024
Dear BIOLA,SO wasdee krub from SO/ Bangkok.Thank you for sharing your positive stay experience with us.Glad to hear that our staff service, hotel design and breakfast buffet were to your liking.We sincerely hope you will return to us in the near future, as we will strive to serve you better! Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Staff are friendly, helpful, and overall amazing.
Stayed 3 nights in Feb 2024
Response from Khun Natt on 6 Mar 2024
Dear Khun Jose,SO wasdee krub from SO/ Bangkok!We are truly delighted to hear that you had a great stay experience with us, especially with our staff service.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area other side (behind) hotel a bit blah. Otherwise the other side there is a beautiful park to walk or jog around
Stayed 3 nights in Feb 2024
Response from Khun Natt on 22 Feb 2024
Dear Khun Larry,SO wasdee krub from SO/ Bangkok!Thank you for taking the time in sharing your positive review with us.Glad to hear that the direct views of the Lumphini Park from our hotel were to your liking.Hope to welcome you back again with us in the future!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Firas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at SO/ Bangkok Hotel was an unforgettable experience that far exceeded my expectations. From the moment I stepped into the hotel, I was greeted with warmth and friendliness by the super helpful staff, setting the tone for a remarkable stay. The room I stayed in was nothing short of amazing, offering a blend of luxury and comfort that made it hard to leave. It was the perfect sanctuary, boasting quietness that ensured a peaceful and restful night's sleep. The view from my room was sensational, providing a breathtaking panorama of Bangkok that captivated me both day and night. It was a true highlight, adding an extra layer of enjoyment to my stay. The hotel's location could not have been more perfect, situated in the heart of Bangkok, making it easy to explore the vibrant city and its attractions. The combination of the luxurious room, the stunning view, the friendly and helpful staff, the serene quietness, and the ideal location made my stay at SO/ Bangkok Hotel an extraordinary experience. It's a place where every detail is thoughtfully considered, ensuring guests have a memorable stay. I would highly recommend SO/ Bangkok Hotel to anyone looking for an exceptional hotel experience in Bangkok.
Stayed 2 nights in Feb 2024
Response from Khun Natt on 15 Feb 2024
Dear Khun Firas,SO wasdee krub from SO/ Bangkok! Thank you for writing such a detailed and wonderful review, sharing your recent stay experience with us.Glad to hear that our staff service, room design, views and hotel's location met your expectations.It is truly rewarding to receive such kind recognition, as we strive our best to deliver the best stay experience for our valued guests.Thank you for sharing your experience with us, and we sincerely hope to welcome you back in the near future!Kind regards,Nathapong LaorvongGeneral Manager

8/10 Good

Cathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good food and good service. Interior of room is a little dated and requires abit of work
Stayed 3 nights in Feb 2024
Response from Khun Natt on 6 Feb 2024
Dear Khun Cathan,SO wasdee krub from SO/ Bangkok!Thank you for taking the time to share your kind comments and constructive feedback with us.Glad to hear that our staff service and food selection were to your expectations.However, it is truly unfortunate to know that our room conditions did not meet your expectations. Please be rest assured on this matter, as we have and will continue our hotel ongoing maintenances and uplifting projects, to ensure our hotel is nothing short of comfortable.We sincerely hope you will return to us in the near future, as we will strive to serve you better!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, property conditions & facilities
Am overall great location with great staff and dining options.
Stayed 2 nights in Jan 2024
Response from Khun Natt on 30 Jan 2024
Dear Khun Kevin,SO wasdee krub from SO/ Bangkok!Thank you for sharing your kind review of us!Glad to hear that you were delighted with our hotel's convenient location and dining options we have to offer.We look forward to the opportunity in welcoming you back again, hopefully soon!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty calm and nice place to stay at
Stayed 2 nights in Jan 2024
Response from Khun Natt on 31 Jan 2024
Dear Khun Kevin, SO wasdee krub from SO/ Bangkok! We are truly delighted to know that you had a wonderful yet relaxing stay with us!We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

LaTasha, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. My room was amazing. I stayed in the wood element room; was very spacious and the view was spectacular. It was everything I wanted, plus more. Amazing customer service and amenities were a plus. The only thing I would ask is that a full body mirror is placed in the rooms. I definitely recommend this hotel, and I will definitely come back again. Also, the rooftop pool and bar…I loved it. I love, love, loved this hotel. I am happy with my selection.
Stayed 2 nights in Jan 2024
Response from Khun Natt on 16 Jan 2024
Dear LaTasha,SO wasdee krub from SO/ Bangkok!We are truly delighted to receive such a kind review from you, sharing your recent stay experience with us.It's wonderful to hear that you took a liking to our Wood Element themed room, views, hotel facilities and staff service.Thank you for also sharing your feedback as well, which we will certainly look into.We sincerely hope to have the opportunity to welcome you back, as we would love nothing more than to serve you again!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Corey, Mountain View

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and rooms. There is a lot to do just at the hotel as well!
Stayed 3 nights in Jan 2024
Response from Khun Natt on 16 Jan 2024
Dear Khun Corey, SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us, enjoying our beautiful room designs and the variety of facilities we have to offer.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Matthew

Stayed 8 nights in Dec 2023
Response from Khun Natt on 30 Jan 2024
Dear Khun Matthew,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

8/10 Good

CHUCK

Travelled with family
Like the room bright and big, the wash room cleand and big. the bathtub also big and nice . Don't like the swimming pool floor a bit dirty, and don't like the reception floor.
Stayed 2 nights in Dec 2023
Response from Khun Natt on 9 Jan 2024
Dear Khun Chuck,SO wasdee krub from SO/ Bangkok.Thank you for sharing your comments and valuable feedback with us.We are glad to hear that our room design and overall size were to your liking.However, we are sorry to learn that our pool and reception area's cleanliness were not up to the standards that you were expecting.Please be rest assured as our Housekeeping team will be sure to work on improving them. We profoundly hope you would still allow us to welcome you back in the future, as we will strive to serve you better.Kind regards, Nathapong LaorvongGeneral Manager

6/10 Okay

Daniel, Berlin

Travelled with partner
Disliked: Amenities
Arty building aging with some shabby decline. Lobby toilets have a … curtain! Tiles and walls are peeling a bit. There great views out over the park but the windows are not very clean. The open air pool is beautiful but the water was too cold for any of the instagrammers splashing in for a selfie and then jumping back out. We came over Christmas and I asked for help wrapping a small gift. The staff offered nothing, not even blank paper. Seems a lot to charge for a run down place with 3 star service.
Stayed 4 nights in Dec 2023
Response from Khun Natt on 11 Jan 2024
Dear Khun Daniel,SO wasdee krub from SO/ Bangkok.Thank you for taking the time in sharing your feedback, as we at SO/ Bangkok are always looking for ways to improve our services.We are sorry to learn that despite providing beautiful views and an infinity pool, we still did not manage to meet your expectations.Please know that your feedback of your stay experience with us, will certainly prove useful for us to work on.Once again, thank you for taking the time in sharing your constructive feedback with us, and we profoundly hope you would allow us to welcome you back in the future, as we will strive to serve you better.Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Eun Jin

Stayed 2 nights in Dec 2023
Response from Khun Natt on 27 Dec 2023
Dear Khun Eun,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Sangwoo

Stayed 4 nights in Dec 2023
Response from Khun Natt on 27 Dec 2023
Dear Khun Sangwoo,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Tewfik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool hotel but I would warm-up the pool a bit
Stayed 1 night in Dec 2023
Response from Khun Natt on 27 Dec 2023
Dear Khun Tewfik,SO wasdee krub from SO/ Bangkok! Thank you for sharing your 5-star rating with us.Glad to hear that you found our hotel to your liking.Please know that we sincerely appreciate your shared feedback.Thank you for sharing your experience with us, and we sincerely hope to welcome you back in the near future.Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Khun Natt on 22 Dec 2023
Dear Khun Alfonso,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Markus

Stayed 2 nights in Dec 2023
Response from Khun Natt on 21 Dec 2023
Dear Khun Markus,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

youngeun

Stayed 4 nights in Dec 2023
Response from Khun Natt on 21 Dec 2023
Dear Khun Youngeun,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

8/10 Good

Sangsik

Stayed 2 nights in Dec 2023
Response from Khun Natt on 21 Dec 2023
Dear Khun Sangsik,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your positive rating with us.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Trevor, Hercules

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Khun Natt on 21 Dec 2023
Dear Khun Trevor,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

vik

Stayed 4 nights in Nov 2023
Response from Khun Natt on 27 Dec 2023
Dear Khun Vik,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Kyumin

Stayed 4 nights in Nov 2023
Response from Khun Natt on 21 Dec 2023
Dear Khun Kyumin,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered guest
Very welcoming and high touch. Hospitality unparalled in my experience. Excellent location. Staff are very attentive and helpful.
Stayed 2 nights in Nov 2023
Response from Khun Natt on 25 Nov 2023
Dear Khun Obed,SO wasdee krub from SO/ Bangkok!Thank you for taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed our hospitable atmosphere and found our location to be excellently convenient.Most importantly, we appreciate your kind words of our team members' attentiveness and helpfulness. At SO/ Bangkok, we take pride in delivering exceptional service to all of our guests and cherish every opportunity to make their stay special.We hope to welcome you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Khun Natt on 19 Nov 2023
SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Chong Han

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Khun Natt on 15 Nov 2023
Dear Khun Chong,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Khun Natt on 14 Nov 2023
Dear Khun Mariah,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Kar-Lai, Penn Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located right next to MRT and makes it easy to go to any attractions. Hotel facility is gorgeous and staff are attentive and helpful. I highly recommended that and will come back again. A little secret, there are some venders next to the MRT station in the morning selling local Thai breakfast. Yummy and unbelievably cheap.
Stayed 2 nights in Nov 2023
Response from Khun Natt on 9 Nov 2023
Dear Khun Kar-Lai,SO wasdee krub from SO/ Bangkok!Thank you for your kind words about our hotel, its amenities, and our helpful staff. We are honored to have your support and glad to hear that you plan to stay with us again in the future.At SO/ Bangkok, we strive to offer the best service and facilities to our valued guests, so it is great to know that you had a positive experience. We look forward to welcoming you back soon! Kind Regards,Nathapong LaorvongGeneral Manager

6/10 Okay

Andrew

Liked: Room comfort
Disliked: Cleanliness
Time for a change!
Check in was relocated to ground due to an event and felt chaotic and not the usual relaxed check in - room key didn’t work so had to change to another room and while I was waiting I noticed public areas not very clean and hotel starting to look tired. Stayed here many times but maybe time for a change.
Stayed 1 night in Nov 2023
Response from Khun Natt on 8 Nov 2023
Dear Khun Andrew,SO wasdee krub from SO/ BangkokThank you for your feedback and for your loyalty with us. At SO/ Bangkok, we always strive to provide a welcoming and comfortable experience, and it's disappointing to hear that the temporary check-in location has had an impact on your stay. We pride ourselves in providing excellent customer service and aim to ensure that all our guests enjoy their stay with us, and if we have not been able to do so this time, please accept our sincere apologies on that.Please know that we are sincerely dedicated in delivering the best experience for every guest who stays with us, and we hope that you will give us another chance in the future. Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Richard

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Khun Natt on 1 Nov 2023
Dear Khun Richard,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Khun Natt on 31 Oct 2023
Dear Khun Paul,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

JOOHWANG

Stayed 1 night in Oct 2023
Response from Khun Natt on 27 Oct 2023
Dear JOOHWANG,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly great hotel. The staff are amazing, the property is lovely. The breakfast was great with a really good selection. And the location was outstanding. I've been here twice and o would definitely consider returning.
Stayed 7 nights in Oct 2023
Response from Khun Natt on 20 Oct 2023
Dear Khun Daniel,SO wasdee krub from SO/ Bangkok!Thank you very much for taking the time to share your stay experience with us. We are delighted to hear that you enjoyed your stay and our breakfast selection.At SO/ Bangkok, we consistently strive to create an outstanding experience for everyone who visits us, and it's great to hear that we have achieved this for you. We look forward to welcoming you back in the near future! Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Mikia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I have ever stayed at. Staff is very friendly, all areas clean. Wonderful pool and great gym with a lot of equipment. I would definitely recommend this place!
Stayed 3 nights in Oct 2023
Response from Khun Natt on 13 Oct 2023
Dear Khun Mikia,SO wasdee krub from SO/ Bangkok!Thank you for your kind and wonderful review.We are truly grateful to be considered as the best hotel you've ever stayed at, knowing we've exceeded your expectations and more!We are also thrilled to hear that our staff service, hotel's cleanliness, infinity pool and SO/ Fit gym were to your liking.We look forward to welcoming you back in the near future!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Yew Kuann

Liked: Cleanliness, staff & service
Beautiful hotel. Minor feedback to the hotel was about the water flow, which switched to ice cold to boiling hot. But overall, lovely hotel.
Stayed 2 nights in Oct 2023
Response from Khun Natt on 13 Oct 2023
Dear Khun Yew,SO wasdee krub from SO/ Bangkok!Thank you for taking the time to share your experience with us at SO/ Bangkok. We are pleased to hear that you found our hotel beautiful!We thank you for bringing the water flow issue to our attention and we apologize for the inconvenience it caused you. At SO/ Bangkok, we value our guests' comfort and safety above all else, and we will do everything in our power to ensure that their stay is as pleasant as possible.Once again, thank you for your kind words and feedback. We hope to have the opportunity of welcoming you back soon! Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service
It’s a pretty hip and cool hotel
Stayed 3 nights in Sep 2023
Response from Khun Natt on 4 Oct 2023
Dear Khun James, SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us, enjoying our hotel's vibe and atmosphere.I certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Philippe

Stayed 5 nights in Sep 2023
Response from Khun Natt on 28 Oct 2023
Dear Khun Philippe,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Jueon

Stayed 3 nights in Sep 2023
Response from Khun Natt on 26 Sept 2023
Dear Khun Jueon,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

CHUNHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Khun Natt on 26 Sept 2023
Dear CHUNHSUN,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Khun Natt on 21 Sept 2023
Dear Khun Allen,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Nils

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Khun Natt on 18 Sept 2023
Dear Khun Nils,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Jolene Ildrem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable but the room standards could have been better. I was initially given a Metal room (white, minimalistic) but was unimpressed as the wear and tear of the room was obvious. There was a hole in one of the cupboards! Because the room is large it also felt quite impersonal. I asked for, and got a switch to a Wood room which was on a higher floor and it made a world of a difference! The park view was an added bonus and I would gladly stay here again.
Stayed 5 nights in Sep 2023
Response from Khun Natt on 7 Sept 2023
Dear Khun Jolene, SO wasdee krub from SO/ Bangkok! First of all, thank you for taking the time to share your kind comments and constructive feedback with us.We sincerely apologize for the initial shortcomings which you've faced, being the room conditions. Please be rest assured on this matter, as we have and will continue our room uplifting projects, to ensure our hotel is nothing short of comfortable.However, we are truly delighted to know that we managed to pick it up wonderfully and that you enjoyed the Wood Element room, with Park View.Looking forward to welcoming you back with us again, hopefully very soon, where we will strive to serve you better!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Jebin

Travelled with family
Liked: Amenities
The location and the atmosphere.
Stayed 6 nights in Aug 2023
Response from Khun Natt on 29 Aug 2023
Dear Khun Jebin, SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us, enjoying our hotel's atmosphere and convenient location.I certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

10/10 Excellent

Yuk Fan

Stayed 4 nights in Aug 2023
Response from Khun Natt on 29 Aug 2023
Dear Khun Yuk,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 10-star rating with us.Looking forward in welcoming you back again soon!Kind Regards,Nathapong LaorvongGeneral Manager

10/10 Excellent

Celia Corazon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous and friendly. Service is fast.
Stayed 3 nights in Aug 2023
Response from Khun Natt on 24 Aug 2023
Dear Khun Celia, SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us, enjoying our staff service and speed of service.I certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

8/10 Good

Kamonwan

Stayed 3 nights in Aug 2023
Response from Khun Natt on 22 Aug 2023
Dear Khun Kamonwan,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your positive rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
Great hotel room with bathtub and complimentary minibar. Concierge service was excellent. Breakfast quality was not bad but probably some items are too heavy for breakfast, like ice cream and sushi. Selection can be better.
Stayed 2 nights in Jul 2023
Response from Khun Natt on 2 Aug 2023
SO wasdee krub from SO/ Bangkok! Glad to hear that our rooms, its amenities and concierge team were up to your liking!We are also very thankful for your kind feedback, regarding our breakfast selections.Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager