Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews of Riva Surya Bangkok

4 out of 5
Riva Surya Bangkok
23 Phra Arthit Road Pranakorn, Bangkok, Bangkok

Reviews

9.6

Exceptional

Rating 10 - Excellent. 766 out of 1002 reviews" "
Rating 8 - Good. 203 out of 1002 reviews" "
Rating 6 - Okay. 22 out of 1002 reviews" "
Rating 4 - Poor. 7 out of 1002 reviews" "
Rating 2 - Terrible. 4 out of 1002 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph, Goleta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious modern rooms. Great views of the river. Staff were exceptionally helpful. Great breakfast. Only downside was the party boats going up and down the river in the evening but they were done by 9:00 or so.
Stayed 3 nights in Feb 2024

10/10 Excellent

Angela, Issaquah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located very close to hop on and off tourist boat. A great way to get around Bangkok and next to Khosan road. Staff are wonderful and very nice breakfast. Would definitely stay here when visiting Bangkok again. A great alternative to larger hotels.
Stayed 2 nights in Feb 2024

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
perfect location and great staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Stay here! You won’t regret it. We had a balcony on the third floor overlooking the river. The room was huge and comfortable and clean. The staff, especially New, was fantastic and friendly. This hotel is the PERFECT location in Bangkok!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Sterling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a great location. Staff were exceptionally helpful and friendly, especially Beer.
Stayed 2 nights in Dec 2023

10/10 Excellent

orfilio, bonita springs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property - well located on the river and easy to get anywhere from the hotel. Staff was great and very friendly. Food at restaurant is good and very reasonable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Everyone was super friendly. Rooms were clean, well maintained and overall vibe was great!
Stayed 1 night in Dec 2023

10/10 Excellent

Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is one of the best along the river. Great outdoor space with a pool and dining options. Rooms are spacious, clean and have a/c. The staff are so friendly and attentive, and most things ( attractions, street food, restaurants etc) are walkable. We enjoyed our stay here and would definitely recommend it.
Stayed 2 nights in Dec 2023

8/10 Good

Yanouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, room was perfect, restaurant was fantastic.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dedicated Staff
Riva Surya staff was tremendously helpful and dedicated to making sure our visit was pleasant. We stayed in an Urban room, which faced the street rather than the river. The room was clean, well equipped and quiet with double glass doors installed. I would highly recommend the hotel. It was very close to the tourist boats pier, which you can take to see the Grand Palace, Chinatown, etc. Across the street from the hotel are various "alleyways" that lead into vibrant restaurant/merchant activities.
Stayed 4 nights in Nov 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and attentive staff. Close enough to Khao San road to walk, but far away enough from the noise.
Stayed 2 nights in Oct 2023

10/10 Excellent

Todd, FORNEY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel clean staff very friendly
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant bolt hole for Bangkok
From the momemt we arrived, we were welcomed with warm smiles all round. Nothing was too much trouble. Check in was a breeze. The room was spotless and housekeeping attended every day of our 4 night stay. Do use reception to book a taxi as they arrange for it to be "meter only" which saves you money. Its well situated for all activities and good. A brilliant bolt hole for a Bangkok stay
Stayed 5 nights in Sep 2023
Response from Orn on 12 Oct 2023
I'm delighted to hear about your wonderful experience from the moment you arrived! It's great to know that you were greeted with warm smiles and experienced excellent service throughout your stay. We take pride in our hassle-free check-in process and the cleanliness of our rooms, and it's wonderful to hear that our housekeeping team met your expectations during your 4-night stay.Thank you for the tip about using the reception to book a taxi with a "meter only" arrangement – it's indeed a money-saving suggestion. Our convenient location and proximity to various activities are important to us, and I'm thrilled that you found it well situated.We appreciate your kind words and are delighted to have served as a brilliant bolt hole for your stay in Bangkok. If you ever plan to return or need any assistance in the future, please don't hesitate to reach out. We would love to welcome you back.Warm regards,

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely gorgeous hotel, with lovely staff. Pool area great for relaxing with view of river. Rooms were spacious, very comfortable and sparklingly clean. Great location as within 5/10 mins walk of the bustling Khao San Road area, with lots of stall, shops, bar and restaurants. Easy to get taxi or tuk tuk to other areas at a very small cost. Great location to stay. Would definitely recommend as the hotel is a luxurious oasis to retreat to after a hard days sightseeing!
Stayed 3 nights in Sep 2023
Response from Orn on 12 Oct 2023
Thank you for your wonderful review! We are thrilled to hear that you found our hotel absolutely gorgeous and enjoyed the company of our lovely staff. Our pool area does offer a great spot for relaxation with a river view, and we're delighted to know that you found the rooms spacious, very comfortable, and sparklingly clean.Our location is indeed a highlight, and we're pleased to be within a short walk of the bustling Khao San Road area, where you can explore various stalls, shops, bars, and restaurants. The ease of getting a taxi or tuk-tuk to other areas at a very reasonable cost is a convenience we aim to provide.Thank you for recommending us as a luxurious oasis to retreat to after a day of sightseeing. We look forward to welcoming you back if your travels bring you to our area again. If you ever need assistance or have any questions in the future, please don't hesitate to reach out.

8/10 Good

Tristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023
Response from Orn on 16 Sept 2023
Thank you for your review. We hope to have the chance to welcome you back to stay with us.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. I had an on the water view. The staff were amazing and the area was convenient to shopping and dinning. The pool was nice.
Stayed 1 night in Aug 2023
Response from Orn on 3 Sept 2023
We're thrilled to hear that you really enjoyed your stay with us! Having an on-the-water view must have been a wonderful experience. It's fantastic to know that you found our staff amazing and that our location was convenient for shopping and dining. We're also glad you had a chance to relax at our pool.Thank you for sharing your positive feedback, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

YESHAAYA

Stayed 3 nights in Jun 2023

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for things to do and when you book excursions, this property is on the list for pick ups. Pool was pleasant and having the bar right there never hurts!
Stayed 4 nights in May 2023

10/10 Excellent

anuradha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Brien

Liked: Cleanliness, staff & service, property conditions & facilities
This was my fourth stay at Riva Surya. My first since COVID 19. Excellent hotel, not much else to say.
Stayed 1 night in May 2023

10/10 Excellent

yariv, neve yarak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Apr 2023

4/10 Poor

Daniel

Stayed 1 night in Mar 2023

10/10 Excellent

Andres

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
A nice hotel.
Stayed 6 nights in Mar 2023

10/10 Excellent

brent, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room for the start of our honeymoon. Long balcony overlooking the river. Curtains that blocked out the sun. Room was quiet even with parties and boats going on. Staff highly attentive.
Stayed 3 nights in Feb 2023

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay overlooking the interesting river traffic. Wonderful staff and a high quality restaurant and tapas bar.
Stayed 4 nights in Feb 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well located Bangkok hotel
Great boutique hotel in Bangkok well located next to key sites and by the river. Beautiful room design and friendly staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the property was extremely nice from the porter at the door to housekeeping. They are attentive, always willing to help. I am a solo female traveler and felt extremely safe. The hotel will call a taxi for you and in 2 minutes driver will come to the parking lot. I did not explore the area around the hotel. This hotel is relatively close to the temples, far from the mall BMK. There is a restaurant onsite, I ordered a soup and it was excellent, friend rice was ok, delivery to my room very fast and courteous. My room faces the river. Room is nice and comfortable. Internet is fast
Stayed 1 night in Aug 2022

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the river… In nice view if you are on the River side of the hotel. Lots of restaurants and coffee shops nearby
Stayed 2 nights in Jul 2022

8/10 Good

Kanya

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, well located hotel
Very clean, comfortable hotel with good facilities and excellent, helpful staff. The room was comfortable, clean and well-appointed. The bar and restaurant were very good also. The hotel is well located for the royal palace, Khao San Road and river taxis.
Stayed 1 night in Mar 2022
Response from Best Regards, Onanong Sutthanee (Reservation Manag on 1 Apr 2022
Thank you very much for your kind feedback. I am delighted to learn that you had a wonderful stay with us. My team and I assure you that we will strive to continue to enhance our standards as well as service so that your next visit will be another pleasant and enjoyable one.

10/10 Excellent

James, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel and great value. Great area. Very friendly and helpful staff
Stayed 1 night in Feb 2022

10/10 Excellent

GUY

Stayed 1 night in Jan 2022

10/10 Excellent

RAPHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

adam

Liked: Staff & service, amenities, property conditions & facilities
Staff is first class. Especially Kate.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuff makes you feel like at home. Great river views from nicely decorated large room. Thanks for a special 14 days with you all. Hope to see you again soon.
Stayed 10 nights in May 2021

10/10 Excellent

Rögnvaldur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeckt stay
Stay'd in many 5* hotels in BKK.. This is not 5 star but highly recomended ... Close to the river 3 min, walt to the river bus.. Perfeckt...
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

ukrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to be here
Warm welcome from nice staff. But they're a lot of mosquito in room, lobby and outlets. Room condition is very neat and new. Easy to walk around find some good food and cafe around.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานสุภาพ ให้บริการดีมาก ห้องพักสะอาด ที่จอดรถน้อยไปหน่อยแต่พนักงานดูแลจัดการให้
Stayed 1 night in Nov 2020

10/10 Excellent

Edith, West Orange, New Jersey

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The property was crystal clean, staff was very friendly. This was my first stay and I really enjoyed it very much. I loved the fruit basket in the room. There were fresh flowers with some decorations on the room. I enjoyed delicious lemon grass tea on arrival. Overall, the breakfast and food selection were amazing. Smooth check and check out. Pure Bliss
Stayed 8 nights in Jan 2019

10/10 Excellent

pawanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Well trained staff, very helpful with service mind, from the valet parking to front desk. The room is perfect with view of the river plus massive balcony. Nothing to complain. Will definitely come back for next stay.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel that was located on the river and in a quiet part of the city. The location made the view from the restaurant and pool at the rear it bit more interesting than some other hotels I have stayed in as the river traffic is always interesting to watch. I felt safe in this part of the city and there was a market and series of shops and restaurants not far from the hotel that I made good use of as I seldom eat in the hotel restaurant and like to go exploring. I also made use of this locations travel agency for a day trip as it has a much greater selection at a much lower price than those offered by the hotel. I would stay here again.
Stayed 2 nights in Nov 2019

8/10 Good

Erin, Brisbane, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful; from the lobby to the rooms to the pool. It is clean and lovely. Looking out over the river from the rooms is great, however, the river is exceptionally noisy and the room sound-proofing is inadequate. With the turndown service they supply earplugs, with good reason. The dinner cruises up and down the river have music pumping and the barges are very noisy. The curtains were also not designed in a way to be blackout and plenty of light comes in the edges. So whilst being comfortable and pretty, the sleep quality is not good. The breakfast buffet also looked a bit sad (but I didn't eat). The iced latte I had by the pool was excellent. The gym has one crosstrainer and one treadmill. The treadmill is of decent quality and the room is well airconditioned.
Stayed 3 nights in Mar 2020
Response from Tanichayarat A on 20 Apr 2020
Dear Erin, Thank you very much for your kind feedback. Please accept our sincere apologized for the inconvenience from outside dinner cruise. I can only hope that these events did not completely ruin your stay in Thailand and we hope to have the chance to welcome you back again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Team provided exemplary customer service and I will stay here again when I return to Bangkok.
Stayed 1 night in Mar 2020
Response from Tanichayarat A on 8 Apr 2020
Thank you very much for your wonderful review! I am delighted to learn that you enjoyed your stay with us. Your feedback is truly appreciated and we assure you that we will continue to enhance our standards as well as our personalized and attentive service to be certain that your next visit will be another fantastic one. We are look forward to welcome you back to our hotel in the near future.

10/10 Excellent

JS, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, great bathroom, good wifi. good aircon. Staff really welcoming, helpful. Good cocktails at the pool, good variety for breakfast. Our room was street facing, noisy on balcony but no noise inside the room. Overall very pleasing. Close to palace, temples and khaosan road
Stayed 1 night in Mar 2020
Response from Tanichayarat A on 23 Mar 2020
Dear JS, Thank you very much for taking the time to share your thoughts about your recent experience at Riva Surya Bangkok! We are grateful to receive your very positive feedback. I am thrilled to know that you had a great stay and enjoyed our central location. We look forward to your future visits soon.