Lobby sitting area

Reviews of Grand Fortune Hotel Bangkok

4 out of 5
Grand Fortune Hotel Bangkok
1 Fortune Town Bldg, Rachadaphisek Rd, Dindaeng, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 287 out of 698 reviews" "
Rating 8 - Good. 289 out of 698 reviews" "
Rating 6 - Okay. 83 out of 698 reviews" "
Rating 4 - Poor. 22 out of 698 reviews" "
Rating 2 - Terrible. 17 out of 698 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peerada

Stayed 6 nights in Feb 2024

10/10 Excellent

Bradley, Hancock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service was great. The staff was super friendly and very quick with everything. You have malls all around the area but at night time is when the vendors open their tents. There is really great food across the street at night. If you’re looking for comfort and away from the crazy night life, this hotel is great.
Stayed 2 nights in Feb 2024
Response from Grand Fortune Hotel Bangkok on 14 Feb 2024
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Naing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand fortune hotel is excellent in every aspect from custom service to cleanliness of the rooms. There was a small issue we had with our room upon checking in but management and staff took care of it immediately and we were impressed by their handling of the situation. 10/10 would recommend anyone to stay there.
Stayed 3 nights in Feb 2024
Response from Grand Fortune Hotel Bangkok on 14 Feb 2024
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Tejendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Really enjoyed my stay.
Stayed 1 night in Feb 2024
Response from Grand Fortune Hotel Bangkok on 14 Feb 2024
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Chao Voon Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Next to phra rama 9 mrt station which males it convenient to go anywhere by mrt. Grand Rama mall is also next to you. The night market is also there as well. Hotel staff were very polite and their service is great.
Stayed 2 nights in Jan 2024
Response from Grand Fortune Hotel Bangkok on 26 Jan 2024
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Andy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and room is clean and spacious. Keep it up!
Stayed 4 nights in Dec 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

Jong Seock

Stayed 5 nights in Dec 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Klarna

Stayed 2 nights in Dec 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

Aiman Ghali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Dec 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

hari

Stayed 3 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

IJENG

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

IJENG

Stayed 4 nights in Dec 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

2/10 Terrible

Hor Jin

Stayed 3 nights in Dec 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Warangkana

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Grand Fortune Hotel Bangkok on 14 Feb 2024
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Warangkana

Liked: Cleanliness
Response from Grand Fortune Hotel Bangkok on 14 Feb 2024
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

4/10 Poor

Shanshan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service. Old facility.Very low quality of breakfast. Room was smelly and not clean The black stains on the bed sheet, the blood stain on the pillow.
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Dear Khun Shanshan,Thank you for taking the time for providing such positive feedback. We appreciate your feedback on the room experience, we will take serious with our Executive Housekeeper and management concerned to make improvements in this area. And we sincerely apologize for any inconvenience may have caused.Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back in the future. Best regards, The Management Grand Fortune Hotel Bangkok

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean and quiet
Stayed 2 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

K

Stayed 3 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 26 Dec 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 1 night in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

Ka Hoe, Singapore

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only room next door is noisy
Stayed 2 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

YIHONG

Stayed 3 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

May

Stayed 3 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

6/10 Okay

Nancy

Stayed 5 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Jimmy

Stayed 2 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Kanha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful with everything. Will definitely.stay there again
Stayed 4 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

Boonchuay

Stayed 3 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

bikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Murray

Stayed 3 nights in Oct 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Yip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Bangkok
Stayed 3 nights in Nov 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Bikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

SUNGHOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

charlene

Stayed 2 nights in Oct 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Alvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

Kanha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Oct 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

PISIT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice area to stay
Stayed 1 night in Oct 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

yung yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Grand Fortune Hotel Bangkok on 30 Nov 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

PISIT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally good
Stayed 1 night in Sep 2023

10/10 Excellent

YIHONG

Stayed 6 nights in Sep 2023

10/10 Excellent

Shuk Yee

Stayed 1 night in Sep 2023
Response from Grand Fortune Hotel Bangkok on 15 Sept 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

CHUN-MING

Stayed 5 nights in Sep 2023
Response from Grand Fortune Hotel Bangkok on 15 Sept 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Angela, Mesa

Stayed 3 nights in Aug 2023

10/10 Excellent

Dechen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff where frank and helpful. Good location for shopping and everything
Stayed 1 night in Aug 2023
Response from Grand Fortune Hotel Bangkok on 15 Sept 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great hotel. Very comfortable for our family of 3, they set up a roll out bed for our 5 year old.
Stayed 2 nights in Jul 2023

10/10 Excellent

Yam Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient to amenities and mrt. Staff were friendly and helpful
Stayed 4 nights in Jul 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall still satisfied and pleasant with the stay
Got myself a Studio Suite King Room for 2 nites, however the room condition was rather disappointing, not as advertised in hotels.com. Booked this slightly expensive room for the working desk and bathtub as advertised in this platform but was assigned a room (2115) without both of those. I feedback to 2 ladies service officers who came to the room for travel info. They were apologetic, really polite and helpful hence not to trouble them further i decided not to change the room. Hopefully hotel and booking platform is aligned with what you are offering to avoid dispute. Room is clean and spacious, bed is clean and comfortable. Overall I am still happy with the stay and will continue to choose here for my next trip.
Clean
Clean
Spacious and clean
Complimentary
Stayed 1 night in Jul 2023
Response from Grand Fortune Hotel Bangkok on 11 July 2023
Dear Mrs. Michelle,Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.I sincerely apologize for your unpleasant experiences that you received during your recent visit to our hotel. We will work to make improvements in that area. Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back in the future.Best regards,The ManagementGrand Fortune Hotel Bangkok

10/10 Excellent

Wang

Stayed 1 night in Jun 2023
Response from Grand Fortune Hotel Bangkok on 7 July 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

10/10 Excellent

Justen

Stayed 3 nights in Jun 2023
Response from Grand Fortune Hotel Bangkok on 7 July 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.

8/10 Good

CHOMPHUNUT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Grand Fortune Hotel Bangkok. on 7 July 2023
Thank you for your review following your recent stay at Grand Fortune Hotel Bangkok. Your feedback is extremely valuable.