Roaches!! I'm completely disgusted and dissatisfied with this highly rated hotel. We choose Chillax hotel for our honeymoon; the reviews were great and the pictures were beautiful. Waiting to check in, we left our luggage with the front desk and walked around the city to pass the time. After receiving our room, we took a long nap. Once we woke up, we went out for food. We came back to our room and there was what looked like a ROACH crawling on my bath towel! We thought, maybe it was just a water bug; we had not eaten or drink anything but water in our room. We went to bed for the night and the next day, we saw not 1, but 2 additional ROACHES! Now we were sure these were roaches and not water bugs. We took pictures and videos of them before we killed the one that we could. We immediately packed up our luggage and proceeded to alert the front desk. One receptionst was very concerned (the young man). The lady, on the other hand, was rude. She said, it's Thailand. Housekeeping sprayed the room with bug spray. We left back out disgusted with the room and hoped housekeeping would resolved the issue. Hours later, we return to the room and ANOTHER ROACH scurries in a coffee mug. I took another video while my husband went to the front desk. We were frustrated and ready to leave the property. While checking out, the young man asked what he could do to rectify the situation. We asked if they would comp the massages we received earlier and they refused with no other suggestions.