One Bedroom Suite River View King Bed

Reviews of Chatrium Hotel Riverside Bangkok

4.5 out of 5
Chatrium Hotel Riverside Bangkok
28 Charoenkrung Soi 70, Bangkholame, Bangkok, Bangkok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1023 reviews" "
Rating 8 - Good. 203 out of 1023 reviews" "
Rating 6 - Okay. 28 out of 1023 reviews" "
Rating 4 - Poor. 14 out of 1023 reviews" "
Rating 2 - Terrible. 11 out of 1023 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natacha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thialand has been my dream vacation and this hotel most certainly contributed to the most amazing experience.. although I had an self planned itinerary the lovely front desk clerk assisted me to assure that I had them all lined up and even added some additional must see to assure I maximized my time thank you all I’ll be back for sure
Stayed 5 nights in Mar 2024
Response from Manfred - GM on 26 Mar 2024
Dear Natacha, It's delightful to hear that your stay at the Chatrium Hotel Riverside Bangkok was part of your dream vacation in Thailand. Our front desk team takes great pride in helping our guests make the most of their time here. It's wonderful that they were able to enhance your visit with some additional recommendations.We look forward to welcoming you back on your next visit.With kind regards,Manfred IlgGeneral Manager

10/10 Excellent

Clare

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the river. Very good food with an amazing breakfast buffet. Highly recommended.
Stayed 4 nights in Mar 2024
Response from Manfred - GM on 13 Mar 2024
Dear Clare, Thank you for your recent visit. Your kind words about our hotel, especially our food and breakfast buffet, are truly appreciated. It's a delight to know that our riverside location added to your positive experience. We strive to offer an exceptional stay for all our guests, and your recommendation is a testament to this. With kind regards,Manfred IlgGeneral Manager

10/10 Excellent

Thepharack

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best view of any that I've ever stayed in.
Stayed 2 nights in Mar 2024
Response from Manfred - GM on 13 Mar 2024
Dear Guest, Thank you for your recent stay and your wonderful rating and comment. I am very happy to learn how much you have enjoyed your stay, and I look forward to welcoming you back soon for another memorable stay. Sincerely yours, Manfred Ilg General Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with beautiful views. Appreciate the upgrade!
Stayed 8 nights in Feb 2024
Response from Manfred - GM on 1 Mar 2024
Dear Mark, It's delightful to hear that you enjoyed the stunning views from one of our rooms. Upgrading our guests' experience is part of the hospitality we strive to offer at Chatrium Hotel Riverside Bangkok. We look forward to welcoming you back in the future.With kind regards, Manfred - GM

10/10 Excellent

Nanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Thai friend had recommended we get a river view room for our introduction to Thailand and that was great advice. Also, breakfast offerings were probably the best we had in Thailand.
Stayed 4 nights in Jan 2024
Response from Manfred - GM on 29 Feb 2024
Dear Nanette, It's truly delightful to learn about your positive experience at our hotel. Your commendations regarding the captivating river view and our breakfast offerings are much appreciated. Our aim is to deliver the best experiences and it seems we left a great impression on you. We hope to have the pleasure of welcoming you back in the near future for another memorable stay in Thailand.With kind regards,

10/10 Excellent

Ted, Toronto

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location is superb. The staff was flawlessly wonderful. The dinner buffet was excellent as was the breakfast buffet. The suite was spacious with a great river view. We just can’t recommend this hotel enough!
Stayed 3 nights in Feb 2024
Response from Mathurose-Rose on 26 Feb 2024
Dear Ted,Thank you so much for coming to stay with us recently, and for your lovely comments about our nice staff. Our breakfast and dinner experience by the river is indeed something we pride ourselves on, and we're glad you enjoyed it.At Chatrium Hotel Riverside Bangkok, our goal is to make every guest's stay as enjoyable and memorable as possible. Thank you for sharing your experience. We look forward to welcoming you back in the future.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a great room and property. Would highly recommend to any traveler. Great access to travel on the river by boat.
Stayed 2 nights in Feb 2024
Response from Manfred - GM on 22 Feb 2024
Dear Guest,Thank you for your recent visit. It's delightful to read your positive comments regarding your stay at Chatrium Hotel Riverside Bangkok. It is most encouraging to learn that you found our room and property to your liking and that our location provided you with great access to river travel.Your recommendation to fellow travelers is sincerely appreciated. It's always our goal to offer a memorable experience to our guests and we're glad we could meet your expectations.We hope to have the pleasure of welcoming you back on your future travels.With kind regards,

10/10 Excellent

VELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manfred - GM on 21 Mar 2024
Dear Veli, Thank you for your visit, and we hope to welcome you back again soon. Sincerely yours, Manfred Ilg General Manager

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overlooks the Chao Phraya river. The river views are lovely. The staff are excellent and the breakfast buffet is excellent although very busy.
Stayed 3 nights in Feb 2024
Response from Mathurose-Rose on 14 Feb 2024
Dear Janet,I really appreciate your review, especially with our fabulous breakfast, awesome river view and friendly staff and I will definitely share your nice compliment to our team. We wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Yasmine, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manfred - GM on 21 Mar 2024
Dear Yasmine, Thank you so much for your visit and rating! Please come and stay with us again soon! Sincerely yours, Manfred - GM

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Boat shuttle to Icon Siam is amazing. Huge but BUSY breakfast buffet. Great location and nice room and bed. Great price for a weekend night. I would stay here again. We have fireworks right next to our windows at 8pm it was amazing. Not sure if this is the reg
Stayed 1 night in Jan 2024
Response from Manfred - GM on 5 Feb 2024
Dear Guest, It's truly delightful to hear about your positive experience during your stay at Chatrium Hotel Riverside Bangkok. Your commendations about our easy check-in/out process, amazing boat shuttle to Icon Siam, comfortable rooms and beds, and the spectacular fireworks display are much appreciated. We're also pleased that you found our breakfast buffet fulfilling, despite it being busy. It's heartening to know that you found the price reasonable and that you would consider staying with us again. This is the kind of satisfying experience we aim to provide to all our guests. We look forward to welcoming you back soon for another memorable stay.With kind regards,

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Chatrium were very helpful answering any questions we had in a friendly, courteous manner. One day we left the hotel before the breakfast opened but they came with coffee and pastries for us. We had a wonderful stay. Would definitely recommend the Chatrium
Stayed 2 nights in Jan 2024
Response from Manfred - GM on 5 Feb 2024
Dear Sharon,Your generous words of appreciation for our team at Chatrium Hotel Riverside Bangkok have brought us immense joy. It's delightful to hear that our dedicated team could assist you and make your stay a pleasant one. The gesture of providing coffee and pastries, even before breakfast hours, is part of our commitment to ensuring our guests' comfort and satisfaction. We always strive to go that extra mile for our guests and your words affirm that such efforts do not go unnoticed.We are also thrilled that you would recommend us. Such positive feedback motivates us to maintain our high standards of service.Thank you again for your kind sentiments. We look forward to having the pleasure of welcoming you back in the near future.With kind regards,

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nicely situated in the middle of the city. We were able to enjoy a lot of the sights by using the ferry that docks at the back of the hotel. So convenient. The staff was very welcoming.
Stayed 5 nights in Jan 2024
Response from Mathurose-Rose on 3 Feb 2024
Dear michael,It's us who want to thank you for coming to stay with us and for your kind rating and friendly words. I am very happy to learn that you were made to feel welcome throughout your stay by the entire team, our great location by the river , and I am happy that our own shuttle boat service could add to this experience.We hope you can return to see us again soon.Warm regards,Mathurose-RoseResidentManager

10/10 Excellent

Mr.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the show was too low on arrival late at night, but was fixed quickly the following day.
Stayed 1 night in Jan 2024
Response from Manfred - GM on 2 Feb 2024
Dear Guest,We're sorry to learn about the inconvenience you faced with the water pressure upon your late arrival. It is pleasing to hear though, that our team was able to rectify the issue promptly the following day. At Hotel Chatrium Hotel Riverside Bangkok, we strive to ensure our guests' comfort and satisfaction. We do our best to address and fix any issues as soon as they are brought to our attention. We hope this mishap did not mar your overall experience and that you enjoyed the rest of your stay with us.With kind regards,

8/10 Good

Behrouz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice riverside property with easy access to major areas in Bangkok. Staff were extremely helpful and made my stay a breeze.
Stayed 2 nights in Jan 2024
Response from Manfred - GM on 30 Jan 2024
Dear Guest, Thank you for your visit and your kind rating and comments. I am happy to hear how much you have enjoyed especially the services by my team, and we all look forward to welcoming you back again soon. With kind regards,

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights and it was wonderful. The shuttle boat service was great to get to the the pier for other destinations. The breakfast buffet had a lot of great options. Our room was clean and the staff was very friendly and helpful.
Stayed 3 nights in Jan 2024
Response from Manfred - GM on 30 Jan 2024
Dear Haley, I'm delighted to learn of your enjoyable stay with us at the Chatrium Hotel Riverside Bangkok. It's wonderful to hear that you found our shuttle boat service to be of great convenience for your travel needs. Your positive comments about our breakfast buffet and the cleanliness of our rooms are indeed gratifying. It's such a joy to hear that our friendly and helpful staff contributed to making your stay memorable. We look forward to the pleasure of welcoming you back for another wonderful stay. With kind regards,

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manfred - GM on 29 Jan 2024
Dear Alyssa, Thank you for your recent visit and your wonderful rating. We look much forward to welcoming you back again soon. With kind regards,

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and high-graded hotel. Love everything about it, the room, the staff, the service and the breakfast buffet. Would definitely choose this hotel again when visiting Bangkok and is very much recommended.
Stayed 4 nights in Jan 2024
Response from Manfred - GM on 24 Jan 2024
Dear Alan, Thank you for your recent visit, your generous rating and kind comments. i am very happy to hear how much you have enjoyed our services and staff, and I will happily share your feedback with the team. Looking forward to welcoming you back again soon. WIth kind regards,

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manfred - GM on 22 Jan 2024
Dear Warren, Thank you for your visit and your wonderful rating. The team and I look forward to welcoming you back again soon. Sincerely yours,

10/10 Excellent

Hailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manfred - GM on 22 Jan 2024
Dear Hailey, Thank you for your visit and your wonderful rating. The team and I look forward to welcoming you back again soon. With kind regards,

6/10 Okay

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preem at the River Barge was the highlight of this stay, offering warm and personal translation service when my Thai friend and I had trouble communicating with Google Translate. Points of enjoyment: * The sheets and pillows are fantastic. * The room size and open balconies are a key reason I always stay at Chatrium. * The buffet breakfast outside is so enjoyable. * The river location and boat shuttle is fun and convenient. Points of disappointment: * Most of my favorite staff have left over the last year. It's always nice to see friendly and familiar faces. * Gone is the welcome drink at the bar which is healthy and interesting. Instead there is sugar-loaded sodas in the fridge with no staff interaction. * Gone are the fresh flowers in the room. It was a nice touch I enjoyed for years. * Gone is the fresh fruit in the room. Nothing remains that feels alive. * The AC was so loud compared to my past experiences that I had to change rooms at 1am just after arriving. * The price was double what I normally pay due to high booking and the room category available was worse in layout (tiny room separate from the kitchen area rather than open flooring and one big room). * I was told that none of the rooms I wanted were available at the front desk but I booked the one I wanted on Expedia an hour later - quite misleading. I think the most disturbing element in the whole experience was the room transfer protocol. Expedia is pretending that there is no space to write more but that ju
Stayed 2 nights in Jan 2024
Response from Manfred - GM on 22 Jan 2024
Dear Guest,I am deeply appreciative of your comprehensive feedback about your recent stay at Chatrium Hotel Riverside Bangkok. It's heartening to learn that you found joy in our comfortable bedding, spacious rooms, and our buffet breakfast. We're also glad you enjoyed the convenience of our river location and boat shuttle service.However, I am disheartened to learn of the points of disappointment you experienced. We aim to provide a comfortable and enjoyable experience for all our guests, and it appears we did not meet those expectations in your case. We sincerely apologize for the inconveniences you faced during your stay.Regarding your comment about the changes in our amenities, we deeply regret any dissatisfaction. Your feedback is invaluable as it helps us understand where improvements can be made to enhance our guest experiences.We hope that despite the issues, you will consider giving us another opportunity to host you. We are committed to providing you with the excellent service and quality you've come to expect from us.With kind regards,

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This a great place to stay. Wonderful service, location by the river gives easy access to sites, and truly amazing complementary breakfast. Free water supplied to your room as well.
Stayed 3 nights in Jan 2024
Response from Manfred - GM on 22 Jan 2024
Dear Cynthia, Thank you for your recent visit and your great rating. I am very happy to hear how much you have enjoyed your stay and our services, and I look much forward to welcoming you back again soon. Sincerely yours,

10/10 Excellent

Rashesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riverside is awesome
Stayed 1 night in Dec 2023
Response from Mathurose-Rose on 18 Jan 2024
Dear Rashesh,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and would stay again. I only wish we had been able to stay longer. We booked two nights but our flight arrived late and we missed our first night sadly… We did enjoy nighttime views of the river and city. The private balcony and room service were lovely. There was both a bathtub and a separate shower in the bathroom and the room was very spacious. Breakfast was huge with many options.
Stayed 2 nights in Dec 2023
Response from Mathurose-Rose on 16 Jan 2024
Dear Cindy,A big thanks to you for coming to stay with us and for your kind words. I will happily forward your compliments to the entire team and most importantly that you had a great stay with us. Looking much forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manfred - GM on 15 Jan 2024
Dear Deborah, Thank you for your visit and for your kind rating. I am very happy to learn how much you have enjoyed your stay. Remarkably yours,

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, extremely friendly and professional staff, huge clean swimming pool, rooms large and superb views of the river. Food has great choices. Very comfortable beds and pillows. We will keep returning
Stayed 10 nights in Jan 2024
Response from Manfred - GM on 15 Jan 2024
Dear Jackie, Thank you so much for coming to stay, and for you great rating and kind comments. I will happily share your compliments with the team, and we cannot wait welcoming you back again! Sending our best wishes, Sincerely yours,

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with amazing view. Rose petals on the bed welcomed us for our honeymoon stay. Very well recommended.
Stayed 3 nights in Jan 2024
Response from Mathurose-Rose on 11 Jan 2024
Dear Kristine,Thank you for choosing us to celebrate your special occasion for honeymoon trip. Congratulations!! And we all wish you a fantastic family time. We are so happy that you had a remarkable stay and wish to welcome you back again.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Mathurose-Rose on 11 Jan 2024
Dear Deborah,Thank you so much for your kind visit and perfect rating. I am thrilled to learn how much you enjoyed your stay.We look much forward welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

8/10 Good

Bates

Stayed 3 nights in Dec 2023
Response from Mathurose-Rose on 9 Jan 2024
Dear Bates,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

8/10 Good

Sami

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The Revier view suite was amazing. The location is isolated a bit but 7 eleven supermarket near by.
Stayed 6 nights in Dec 2023
Response from Mathurose-Rose on 9 Jan 2024
Dear Sami,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soonThank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

6/10 Okay

Roger

Liked: Cleanliness
My flight was late and I arrived around 3 am . I would have appreciated say a fresh cooling towel or some sort of check in experience a bit more empathetic. Impossible to get hot water from the shower, i was told that there is a way of manipulating the shower control. I think I tried all possible combinations without success. Iotherwise a satisfactory hotel, probably of 4 star quality. Nothing that I can say is really outstanding
Stayed 1 night in Dec 2023
Response from Mathurose-Rose on 29 Dec 2023
Dear Roger,Thank you for choosing to stay with us and for sharing your feedback with me. Whilst I am happy to hear your overall experience was positive, I am sorry to hear some aspects of your visit were not wonderful.Please note that we found that the vast majority of our guests prefer the free mini bar to a welcome drink, this is the reason we have changed to providing a variety of free soft drinks, water and coconut juice to our guests with our compliments. I do apologize, however, profoundly that you did not receive cool towel or some sort of welcome amenities.Roger, I am sorry to hear that adjusting hot water challenged you. However, I am not sure whether our team has been asked and showed how to control it or only in verbal.Thank you for your feedback and hope to have a chance to welcome you back.Warm regards,Mathurose-RoseResident Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this location. Easy access to Icon Siam, Asiatique, etc. The 30 minute interval ferry takes you to the train station which gives you legs to a lot else. (I find that when arriving, traffic into Bangkok is always bad, and it is much easier to take the train in an transfer to the hotel ferry. If packibg light, much better than sitting in a taxi for 3 hours on a Friday afternoon.) Charoen Krung Road and side streets have a lot to offer. I often stroll between. Chinatown and the hotel. The hotel facilities itself have not changed much over the years, but overall still satisfactory. The pool is great, overlooking the Chao Phraya River. I would much rather be at the Riverside than inland. Staff quite courteous. The breakfast buffet was something I looked forward to every morning. Convenience store one minute walk away. Overall, I like the variety and balance of staying in this area over an extended time.
Stayed 8 nights in Dec 2023
Response from Mathurose-Rose on 29 Dec 2023
Dear Christopher,It is very lovely to read all descriptive review from you, most importantly we are so happy to learn that you had a great stay with us from the moment you stepped into our hotel until your departure. I do hope every remarkable moment you experienced while staying with us will remain in your memories until we meet again. Thank you for your highly recommendation to others and hope to have a great chance to welcome you back to stay with us.Look forward to welcoming you to your second home in Bangkok.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Dave

Stayed 6 nights in Dec 2023
Response from Manfred - GM on 15 Jan 2024
Dear Dave, Thank you for your recent visit and your generous rating. We look forward to welcoming you back again. Have a great week ahead, Sincerely yours,

10/10 Excellent

Damien

Stayed 2 nights in Dec 2023
Response from Mathurose-Rose on 26 Dec 2023
Dear Damien,Thank you so much for coming to stay with us and for completing the review. It's wonderful to hear your experience was positive and I will certainly share your feedback with the team. I hope to have the chance to welcome you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Mathurose-Rose on 25 Dec 2023
Dear michael,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Jeffrey, Fort Collins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Dec 2023
Response from Mathurose-Rose on 25 Dec 2023
Dear Jeffrey,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff.
Stayed 4 nights in Dec 2023
Response from Manfred - GM on 8 Jan 2024
Good morning, Alisa, and thank you for your recent stay, your generous rating and wonderful comments. The team and I look forward to welcoming you back again soon. Sincerely yours,

10/10 Excellent

SHANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, they took excellent care of us.
Response from Mathurose-Rose on 6 Feb 2024
Dear SHANE,Thank you for your recent visit and generous rating. The team and I look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazingly beautiful hotel. Staff are superb
Stayed 3 nights in Dec 2023
Response from Mathurose-Rose on 10 Dec 2023
Dear Brian,A big thanks to you for coming to stay with us and for your kind words on our amazingly beautiful hotel and superb staffs. I will happily forward your compliments to the entire team and most importantly that you had a great stay with us. Looking much forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Tommy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious bedroom. Nice view at breakfast. Gondola ride is a nice bonus.
Response from Manfred - GM on 8 Feb 2024
Dear Tommy,It brings great pleasure to hear that you enjoyed your stay at our hotel, particularly the spaciousness of our bedrooms and the delightful view at breakfast. The complimentary shuttle boat is indeed a special feature we offer and we're glad it was a positive aspect of your visit.Your feedback is invaluable and will be shared with our dedicated team who continue to strive to create memorable experiences for our guests.With kind regards,

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manfred - GM on 8 Dec 2023
Dear Tony, Thank you for coming to stay with us, and for your kind review. I am thrilled to learn how much you enjoyed your stay. Seasons Greetings from sunny Bangkok!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Mathurose-Rose on 27 Dec 2023
Dear Emily,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Season's greetings and Happy Holidays.Mathurose-RoseResident Manager

10/10 Excellent

Dong Young, Wilmette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and gorgeous room
Stayed 3 nights in Nov 2023
Response from Manfred - GM on 6 Dec 2023
Dear Dong Young, Thank you for visiting us recently, and for your kind review. I am happy to learn how much you have enjoyed our spacious and luxurious rooms. Our best wishes and kind regards.

10/10 Excellent

Socheata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy staying at this hotel
Stayed 3 nights in Oct 2023
Response from Manfred - GM on 6 Dec 2023
Dear Socheata, Thank you for your recent visit, and needless to say how much we enjoyed having you as our guests! Our best wishes from Bangkok.

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In every way, the Chatrium met our expectations
We had a great stay in Bangkok; all credit to the Chatrium Hotel Riverside. Booking: We got a good deal when booking our accommodation. We wanted a river view. Location: The location was good, within easy reach of public transport - part of which is supplied by the hotel. Whether by boat, skyrail, taxi, or their equivalent Uber service, we had no problem getting around. Reception: The initial greeting was warm and friendly, and we were shown our rooms and the available facilities. We often sought advice from the counter staff, and the quality of their service was excellent. Here's a shout-out to supervisor, Kamon, who followed up with one of our queries. The room we booked was perfect for us - we are fussy, and it met our needs. The absolute highlight was the fireworks on the river, as we had a prime seat from our balcony. It was a surprise, but it was such a treat. The cleaning staff for the rooms were terrific and were concerned when we did not need the room to be cleaned. They were fastidious without being intrusive. We often ate at the restaurants, and we found the variety of dishes that were being offered to our liking. I was particularly pleased with the breakfast serving, which appeared to cater for most cuisines with excellent staff. Finally, the Bell attendants were terrific - often answering our queries - and a shout-out to Peter, who was most helpful when we were leaving - our Uber service failed us, and he quickly organised a taxi. Our thanks to all.
Stayed 4 nights in Nov 2023
Response from Mathurose-Rose on 1 Dec 2023
Dear monica,We could not be happier with any other news than to read your wonderful impression of our service and facilities. Thank you for giving us a perfect rating. Thank you too for acknowledging the efficiency and helpfulness of our staff, especially Kamon, our Front Desk Supervisor and Peter our Bell Attendant and I will definitely share your lovely and kind words to both and the team. Our team is committed to creating remarkable memories for all our guests and I am delighted to read that we did that with you all the time. Please know that it is entirely our pleasure to serve you and your needs as one of our valued guests. Until your next visit, we wish for another opportunity to welcome and serve you again in the not too distant future.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of my favorite hotel in BKK
Stayed 1 night in Nov 2023
Response from Mathurose-Rose on 29 Nov 2023
Dear Peter,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff attentiveness and service was excellent
Stayed 14 nights in Nov 2023
Response from Mathurose-Rose on 29 Nov 2023
Dear Emma,Thank you so much for coming to stay with us and for completing the review. It's wonderful to hear your experience was positive, especially on our staff attentiveness and excellent service and I will certainly share your feedback with the team. I hope to have the chance to welcome you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and service, sizable rooms and 5* for a bargain price.
Stayed 5 nights in Nov 2023
Response from Mathurose-Rose on 29 Nov 2023
Dear Michael,It is very lovely to read all descriptive review from you, most importantly we are so happy to learn that you had a great stay with us, especially on our lovely staff and services and spacious room. Thank you for choosing to stay with us.Look forward to welcoming you to your second home in Bangkok.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

SAIMAN S

Stayed 1 night in Nov 2023
Response from Mathurose-Rose on 14 Dec 2023
Dear SAIMAN,Thank you for your recent stay with us. I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect waterfront location which was convenient and central. The staff made us feel like real VIP’s and everyone was very helpful and friendly.
Stayed 4 nights in Nov 2023
Response from Mathurose-Rose on 22 Nov 2023
Dear Michael,Thank you very much indeed for your recent visit and your very nice review. I am happy to learn how much you have enjoyed your stay, and I will happily share your compliments especially on our nice and helpful staffs and our lovely place with the entire team. We all at Chatrium Hotel Riverside are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Warm regards,Mathurose-RoseResident Manager