This is one of the best hotels/apartments to stay in BKK, it is situated in a great area for restaurants, bars, shops. The check in is always efficient, and always greeted with a lovely welcome and smile, I request a room on certain floor and as always Alice in reception provides me with that, there is also a non smoking policy throughout hotel, so this is another reason that I stay here. Room service is always quick and excellent, and I'm regurally greeted with my order by Bekkie, she has a lovely smile and nothing is too much trouble. So I would advise anyone to give this hotel a try..... Happy holidays.