It is a nice hotel, with polite staff. The terrace rooms on the beachside are beautiful and extremely comfortable.
Comment from Hotel Management
22/02/2017 by Sarah, Hotel Management
Greetings from Novotel Bali Benoa.
Thank you very much for taking the time to review our room, services and facilities.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
We take all feedback seriously and we apologize that your experience did not meet your
expectation. All our efforts are concentrated in preventing future occurrences.
Sarah, Personal Assistant to General Manager