Outdoor pool

Reviews of NRMA Bairnsdale Riverside Holiday Park

NRMA Bairnsdale Riverside Holiday Park
2 Main Street, Bairnsdale, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 106 reviews" "
Rating 8 - Good. 37 out of 106 reviews" "
Rating 6 - Okay. 9 out of 106 reviews" "
Rating 4 - Poor. 4 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Rodney

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Chun Te

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
having a bath mat to use in the shower block was good.
Stayed 2 nights in Mar 2021

10/10 Excellent

Elizabeth, Melbourne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, great facilities and very good rates!
Stayed 1 night in Dec 2020

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Recommended
Friendly welcome and efficient check-in - the person at the desk had pre-filled in as much as possible. Nice cabin with all the essentials, on a site in a handy location. Definitely recommended and will stay again.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

peter

Liked: Cleanliness, room comfort
Living the Life
We enjoyed the break from Melbourne the Corollas, Kookaburras,. bats the Mitchell river walk, the other friendly campers. The easy walk to Cole's and main shopping center
Stayed 5 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Kirrily - Park Manager on 9 Dec 2019
Thank you for your positive feedback. I hope you enjoyed your stay. Kirrily - Park Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts are lovely people who are making wonderful improvements, they are working to adjust the description of the accomodation as our unit had to use the shared facilities, but this was not clear in the description. We would certainly go back.
Stayed 2 nights in Oct 2019
Response from Park Managers on 19 Oct 2019
Thank you for feedback and glad you enjoyed your stay. We hope to see you in the future. Keep exploring. Park Managers

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Kirrily on 13 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Kirrily on 13 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Ran out of tissues, we got what we paid for. Value for money.
Stayed 4 nights in Aug 2019
Response from K on 4 Sept 2019
Thank you for your feedback. Sorry you ran out of tissues. We would have happily given you a replacement box if you had contacted reception.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable and clean cabin at a great price
Stayed 2 nights in Aug 2019
Response from Kay on 7 Aug 2019
Hi Robert. Glad to hear you were happy with your cabin. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jetty was good to fish off. This time of the year lost of big fish around
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here more than 10 years ago. The place hasn’t changed much over the years. It still give you the country feel . I love this park .
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Location location
Convenient location, close to supermarkets and other areas of interests.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Christine, Lake Illawarra

Liked: Cleanliness, amenities, property conditions & facilities
Good location External toilet but clean Will stay again
Stayed 2 nights in Sep 2018

8/10 Good

Abiy

Liked: Staff & service
Fair holiday destination.
Not too bad for a cabin stay with minimal comfort. Clean linens, hot water shower, equipped kitchen. Best location for holiday. Location of the cabin was too noisy due to traffic. Would be good to have more rubbish bin bags in the room to maintain hygiene. Doors lockers not fully functional for safety.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really friendly, genuine & helpful. Point out areas of interest & are happy to assist with any request.
Stayed 2 nights in Jan 2019

6/10 Okay

Lucy

Travelled with family
Great location on the River bank and walking distance to shops, restaurants. It has 2 awesome parks in walking distance: Howitt Park & East Gippsland All Abilities Playground, with Skate Park and bike tracks. Our room was OK, and fit our budget for peak season. Apart from having to share the toilets and bathrooms we had a great time there.
Stayed 3 nights in Dec 2018

8/10 Good

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new owners only 6 weeks ago ,have lots they are going to do so will be even better next time
Stayed 3 nights in Dec 2018

10/10 Excellent

margaret, mirboo north

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the shops and river
Very good A good place to stay and drink g friendly
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything I needed. Friendly staff nice location.
Stayed 5 nights in Aug 2018

8/10 Good

Sally, Gippsland, VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well serviced
We were running late and the staff called us and arranged check-in. There were some loud guests nearby and the staff were quick to act and sort everything out. Very happy with the stay.
Stayed 2 nights in Mar 2018

4/10 Poor

Elaine, Victoria Australia

Disliked: Staff & service, room comfort
Holiday Park on the river
Great location on the river and close to shops. Park outdoor facilties great. I misinterpreted the meaning of shared bathroom thought it meant shared between the 3 of us, shower and toilet in amenties block. Not a good start as I am elderly and have health issues as does my daughter and her daughter. Tried to put TV on by using remote contol wasn't successful tried auto tune to no avail, as TV was near the ceiling sent granddaughter up on a chair to see if it was plugged in which it was. Asked host Female to come and help us,which she did immediately, after fiddling for awhile fixed the problem by plugging in the aerial cable. Cooked dinner on two burner stove. When attempting to do dishes, no hot water, have to boil kettle. Next morning approached host male to why we had no hot water. Response rude to nasty accused me of pulling out aerial cord, twisted my words so after being verbally attacked I let him know about dirty cutlery, birds poo on windows which I had no intention to complain about when I arrived. (Just wanted to find out about hot water) After ringing Wotif, decided to move on with a refund for 2 nights of our 3 nights stay. Female host easy to deal with very diplomatic. Male host should not be at front desk
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Cabin was clean and very comfortable. Recommend highly. Close to river.
Stayed 2 nights in Apr 2018

8/10 Good

Susan, Jerrabomberra NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, pleasant stay
Unable to get the hot plates to work, but used microwave instead.
Stayed 2 nights in Mar 2018

6/10 Okay

Wenjun

Disliked: Property conditions & facilities
It's ok to stay here but please be reminded that the standard room does not include a private toilet and bathroom. It's not good for family especially with kids.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly, cabin was clean. With the main st and river both within walking distance it is as good as you can ask for.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The room isn’t what was on the website, pictures where from a different van
Stayed 1 night in Dec 2017
Response from Laura- Customer Care on 2 Jan 2018
Hi, Thank you for taking the time review your stay with us. We apologise that you feel you received miscommunication about our room types. We will be reviewing these image to ensure accuracy. Thank you for bringing this to our attention. Kind regards, Laura- Customer Care

10/10 Excellent

Alan, Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weary Inlaws
Relaxing area, quiet and not rushed.Had all we needed, we plan to return.
Stayed 2 nights in Oct 2017

10/10 Excellent

Jo, qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Cabin was comfortable and clean. Amenities block spotless. Staff very friendly and helpful. Recommend highly.
Stayed 10 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it Fantastic place to stay
Nice and warm Friendly staff Just need a microwave safe bowl and it would be perfect
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities
The grounds, pool and facilities are well-kept. The location is brilliant.
Response from Kate, Customer Communications on 23 Dec 2016
Thank you for taking the time to review us, we are pleased to see how much you enjoyed your stay. We hope to have the pleasure of welcoming you back.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Cabins
If you arrive with a caravan you will like this park. it is simple and not fancy. If staying in cabins, they are in need or major repair and a good clean.

6/10 Okay

Craig, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Good. Would go back
Overall had a good stay. Stayed in a cabin (no bathroom) for $100 a night. Definitely over priced for what you get. Staff were nice. Would go back, especially if the price was cheaper.

6/10 Okay

Me and the kids, Melbourne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok if you are not fussy
We stayed in an on-site cabin. I was not happy to see graffiti under the top bunks, clearly visible when occupying the bottom bunk. This graffiti dated as early as 2002. Surely there has been ample opportunity to clean this smut since then. Floors were swept in a rush, broom left out and debris lying around. Don't drop anything under the bed because you won't want to put your hands there. Clearly never swept. Toilet facilities were quite clean. Staff were very nice.

6/10 Okay

Adx, Canberra

Liked: Cleanliness, staff & service, room comfort
MTB national round #1
clean comfortable surprisingly quiet and close to city centre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed for one night and it was really nice. Small room but clean and late check in was was okay.

10/10 Excellent

Garry, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Adele, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Economical; Service: Good, Respectful, Friendly; Cleanliness: Pleasant, Lovely;

10/10 Excellent

Richard, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Remarkable; Cleanliness: Pleasant; will recommend :))

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities

8/10 Good

Ralph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities: Ordinary; Value: Could be better; Service: Courteous; Cleanliness: Pleasant;

10/10 Excellent

Kerry, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Spotless; No