Great location on the river and close to shops. Park outdoor facilties great. I misinterpreted the meaning of shared bathroom thought it meant shared between the 3 of us, shower and toilet in amenties block. Not a good start as I am elderly and have health issues as does my daughter and her daughter. Tried to put TV on by using remote contol wasn't successful tried auto tune to no avail, as TV was near the ceiling sent granddaughter up on a chair to see if it was plugged in which it was. Asked host Female to come and help us,which she did immediately, after fiddling for awhile fixed the problem by plugging in the aerial cable. Cooked dinner on two burner stove. When attempting to do dishes, no hot water, have to boil kettle. Next morning approached host male to why we had no hot water. Response rude to nasty accused me of pulling out aerial cord, twisted my words so after being verbally attacked I let him know about dirty cutlery, birds poo on windows which I had no intention to complain about when I arrived. (Just wanted to find out about hot water) After ringing Wotif, decided to move on with a refund for 2 nights of our 3 nights stay. Female host easy to deal with very diplomatic. Male host should not be at front desk