- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact there are two restaurants on the property. I liked the pool and fitness center but most of all, I liked the attentive staff. Check in and check out was smooth. Every member of the staff was friendly and ready to attend to your needs. The front desk was especially helpful with our requests. The food was great and we especially enjoyed two dinners at the Japanese style restaurant where the chef cooked table side. I think this hotel has the finest staff by far. If given the opportunity I would return to this hotel which is centrally located. We used this hotel as a base as we began our vacation we booked two nights and upon our return we booked 3 nights. It is centrally located downtown which is close to shopping and fine dining. I can't think of what we didn't like about this hotel. Maybe the inconvenience of the construction going on all around Auckland; but that is not the fault of the hotel.